8075 results found

1. Undo Button Stops Working

   When using the pen tool, if I move the object or try to undo an incorrect anchor placement I cannot undo what I've done by using keyboard commands or Edit > Undo

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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2. Unable to create new file, have to restart software

   As title, unable to create new file, have to restart software every time

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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3. Suddenly crashes or bugs

   Suddenly crashes or bugs

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   Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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4. Unable to finish previewing. The operation could not be completed.

   Esto sucede con mucha frecuencia! Da un poco de colera sabiendo que estoy pagando por un servicio

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   Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. White looks gray in Overprint Preview

   The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

   Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this for anyone in working print and design or any end user viewing a shared file, is a complete and utter disaster which when combined with the recent adobe Acrobat issues with the new ui being implemented against thousands of complaints and comments on the adobe forums really is the final straw.

   The bigest issue is that it white in overprint preview is no longer white and becomes a gray which when working with other greys some of which are overprinting with overprinting whites set into the artworks due to print process requirements, shows tints close to 10% or light gray pantones as the same visually as a white as can bee seen in the attached.

   I will now potentially be advising my employer to investigate alternatives to adobe cc as it is now across the board becoming too unstable a software to reply upon. We have already moved away from acrobat company wide due to increasing costs, but these sort of issues fast become a game changer for who's software we are able to use.

   I have to assume that you are not researching any of these changes with your users as they are seemingly only consistent in their lack of research to them.

   The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

   Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this… more

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   Need More Info  ·  5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. App crashes shortly after launch

   It keeps quitting unexpectedly after a short time

   2 votes

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   Need More Info  ·  3 comments  ·  Performance  ·  Delete…  ·  Admin →
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7. Create Outlines shortcut not working (Shift + Ctrl + O)

   Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines

   2 votes

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Spotlight search breaks when Illustrator is open on macOS 26

   • Operating System:
     macOS Tahoe 26 – MacBook Air M2

   • Illustrator Version:
     Tested on 2024 release and 2025 release (latest)

   • Steps to Reproduce:
     Start macOS.
     Launch Adobe Illustrator (either 2024 or 2025 version).
     Attempt to search for any file or folder using Spotlight.
     Observe that Spotlight shows no results.
     Perform a full Quit of Illustrator.
     Try Spotlight search again.

   • Expected Result:
     Spotlight should function normally and display search results even while Illustrator is running.

   • Actual Result:
     Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

   • Additional Note:
     Apple has reviewed this issue and marked Spotlight as “working as designed”, which strongly suggests the conflict originates from Illustrator’s side and needs to be addressed within the application.

   • Operating System:
     macOS Tahoe 26 – MacBook Air M2

   • Illustrator Version:
     Tested on 2024 release and 2025 release (latest)

   • Steps to Reproduce:
     Start macOS.
     Launch Adobe Illustrator (either 2024 or 2025 version).
     Attempt to search for any file or folder using Spotlight.
     Observe that Spotlight shows no results.
     Perform a full Quit of Illustrator.
     Try Spotlight search again.

   • Expected Result:
     Spotlight should function normally and display search results even while Illustrator is running.

   • Actual Result:
     Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

   • Additional Note:
     Apple has reviewed this issue and… more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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9. Se borro todo

   Estuve trabajando bastante tiempo con archivo recuperado porque ya se había trabado el sistema pero logre recuperarlo, y ahora voy a entrar a ese archivo que tenia guardado y todo, y no tiene NADA osea mi laburo de meses desapareció de la nada.
   Que hago???????

   2 votes

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Severe Lag in Adobe Illustrator When Editing Text and Objects—~15s Input Delay on 2MB File

    While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

    The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

    I attempted standard troubleshooting steps, including restarting the application and computer, but the problem remained. This level of unresponsiveness made it nearly impossible to work effectively in Illustrator.

    Adobe Illustrator Version 29.8.1
    Windows 11 Enterprise Version 23H2
    RAM 32 GB
    CPU: 13th Gen Intel(R) Core(TM) i7-13800H 2.50 GHz

    While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

    The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

    I attempted standard troubleshooting steps, including… more

    2 votes

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    Need More Info  ·  4 comments  ·  Performance  ·  Delete…  ·  Admin →
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11. Embedded Grayscale Image Inverts When Unembedded from Illustrator 29.8.1 and Opened in Photoshop

    I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

    When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

    This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

    Steps to Reproduce:

    Open an Illustrator file (v29.8.1) with an embedded grayscale image.

    Unembed the image.

    Open the resulting file in Photoshop.

    Observe that the image is displayed with inverted (negative) colors.

    This issue is interrupting my workflow, especially when working with grayscale assets. I would appreciate your assistance in identifying a fix or workaround, or confirmation if this is a known issue under investigation.

    Please let me know if you require further information or sample files for troubleshooting.

    Thank you for your support.

    I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

    When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

    This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

    Steps to Reproduce:

    Open an Illustrator file (v29.8.1) with an embedded grayscale image.

    Unembed the image.

    Open the resulting file… more

    2 votes

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    Need More Info  ·  3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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12. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline as expected.

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline… more

    2 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team can reproduce it and intends to fix it

13. Can’t edit colors in a selection

    When going to edit a color CMYK mixture the mixtures go blank and then it acts as if their is no fill color. I am trying to edit the CMYK mix to match the PMS mix and it keeps glitching after my latest update. You can see in my image that even though the color is slected it shows no color in the fill or a question mark.

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    2 votes

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. Lorem ipsum placeholder text spelled incorrectly

    This is silly, but the placeholder word "consectetur" is spelled incorrectly as "consectetuer"

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Layer import BUG from .ai file (v29.8.1) to InDesign

    When I import a multipage .ai file created with version 29.8.1 of Adobe Illustrator into InDesign, the layers that I can view or hide are multiplied for each page of the .ai document.

    Windows 11 Pro.

    2 votes

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    Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. With no documents opened, clicking New doesn’t do anything

    Once I close all the artworks, I click on "New", nothing seems opening. I think it's bug

    2 votes

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    Need More Info  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. 「プリント」を実行した直後に Illustrator がクラッシュして終了する

    Illustratorのバージョン:
Illustrator 29.4 日本語版
    OS:
macOS Sonoma 14.7.7
    ハードウェア環境:
    ・機種名：iMac Retina 5K, 27-inch, 2020
    ・CPU：3.3 GHz 6コア Intel Core i5
    ・メモリ：8 GB 2667 MHz DDR4
    ・GPU：AMD Radeon Pro 5300 4GB
    プリンター:
Fuji Xerox DocuColor 1450 GA（Wi-Fi接続）

    再現手順:
    1. Illustrator で任意のドキュメントを開く
    2. メニュー「ファイル」＞「プリント」を選択
    3. プリントダイアログで用紙サイズや設定を変更
    4. 「プリント」をクリック

    実際の結果:
    ・「プリント」を実行した直後に Illustrator がクラッシュして終了する
    期待する結果:
    ・「プリント」を実行しても落ちずに、正常にプリント処理が行われる

    補足情報:
    ・データの複雑さやIllustratorの起動時間は関係ないように感じる
    ・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
    ・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかった

    クラッシュレポートのスクリーンショットを添付します。

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    2 votes

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    Need More Info  ·  2 comments  ·  Print  ·  Delete…  ·  Admin →
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18. グラフのサイズや位置が表示されない

    １．Windows11Pro Illustrator29.6
    ２．グラフツールでグラフを作成
    ３．変形パネル（ウインドウ＞変形）に値が表示され、編集できる
    ４．何も表示されない

    2 votes

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19. 円グラフ作成でサイズが指定した値と異なる

    １．Windows11Pro
    ２．グラフツールを使って円グラフを作成
    ３．指定サイズの円グラフ
    ４．50㎜の円グラフが43.287㎜になる

    2 votes

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    Need More Info  ·  3 comments  ·  Tools  ·  Delete…  ·  Admin →
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20. The blue "new feature" dot on the Pencil tool isn't going away in a secondary toolbar.

    I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.

    Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.

    The blue dot does go away if I close and restart Illustrator so it's not like this is a major bug but it just makes me feel itchy.

    I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.

    Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.

    The blue dot does go away if I close and restart Illustrator so it's not like… more

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    2 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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