8075 results found

1. The object doesn’t get aligned properly

   The aligning is not working at all, the first version of the Adobe Illustrator update highlighted the artboard in use in a bold black line, please bring that back and fix the aligning.

   MacOS 13.3.1 Ventura, Illustrator 2025

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   Need More Info  ·  2 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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2. Can’t drag an element to a different layer

   All of a sudden i cant move an element from one layer to a different one. Only if i manually open the whole layer and drag exact element to a different one.

   Saving - quitting - opening again - does not help

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   Need More Info  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Disabling "Show The Home Screen When No Documents Are Open" corrupts custom workspace

   When "Show The Home Screen When No Documents Are Open" in General Preferences is disabled, the next time Illustrator is run, my custom workspace is corrupted, for lack of a better word. The toolbar and all panels are missing, and the Control Panel has become floating.

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   Need More Info  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. JPEGs cannot open in Whatsapp

   The File > Export > Export as > JPEG/JPG produces files that cannot be opened in the latest WhatsApp. When opened, a popup will appear saying "This file was sent in an unusual format, which may indicate that this file is malicious, corrupted, or not supported by WhatsApp. For security reasons, this file cannot be opened.

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. I can't Knockout in a clip mask

   After asking my friend, I found that this problem seems to only exist on Mac systems.

   [p1] Establish a clipping mask group, check Knockout;

   [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

   [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

   [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

   This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same time, it would be very convenient to achieve this kind of overlapping effect on a Windows computer, but I'm Mac😭

   [p5] Can this problem be solved by modifying the settings?

   After asking my friend, I found that this problem seems to only exist on Mac systems.

   [p1] Establish a clipping mask group, check Knockout;

   [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

   [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

   [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

   This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same… more

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   Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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6. Cannot resize objects and artboard using handles

   Possible new bug in Illustrator as of 9/3/25. Cannot resize objects and artboard. No handles appear for me to freely resize. Any solution to this issue?

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   Need More Info  ·  3 comments  ·  Selection  ·  Delete…  ·  Admin →
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7. 定規の設定を0にすると次回開いた時にズレる / If you set the ruler to 0, it will be misaligned the next time you open it

   最新リリースバージョン「ver.26.2.1」にて、定規の0基準の設定されていないファイルを開いて、その中で0基準を設定後、保存してファイルを閉じた後、そのファイルを開くとデータの一部がズレた状態（トンボなどとそれ以外のいくつかのオブジェクトだけ勝手に動いた状態になってしまいます。
   途中の段階で別名保存したPDFは問題なく開けます。
   入稿データ等の場合かなりマズい状態です。

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   6 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue has been reported to be fixed in 29.8.1 build. Please update, test, and comment back if it truly is

8. TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors

   OS: Windows 10
   Illustrator: 29.7.1(64-bit)

   画像(TIF)を読み込んだ際に、白黒が反転してしまう。
   以前は問題なく読み込めていた。

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   2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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9. The Default File Location option in missing in Preferences > File Handling

   Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

   At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can offer nothing but to reset Preferences, but it never helps to make it appear back. The blank spot is there, but the option is gone.

   We, however, can toggle it with a script, with a single line:
   app.preferences.setBooleanPreference ("AdobeSaveAsCloudDocumentPreference",false);

   or go to the 'Adobe Illustrator Prefs' file and set this key to zero:
   /AdobeSaveAsCloudDocumentPreference 0

   So the option exists, it just doesn’t get exposed.
   I personally think it’s a trap. I think Adobe lures users to use the Cloud. I think this perfectly fits the 'Adobe uses shady practices' and whatever the team can say in response (except for 'It is now fixed' with the users proving it is) I will treat as fueling these practices.

   Here’s a discussion at forums about this:
   https://community.adobe.com/t5/illustrator-discussions/turning-off-save-to-cloud-as-default/td-p/13076982

   Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

   At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Printer and settings won't stay selected

    Every other update makes the default printer not stay saved and selected. I also use a custom setting to make the PDF shrink to fit and that does not stay selected either. With my job of designing proofs and sending them out, this makes a huge time waster to have to select the printer each time, click done and then click print again to get the printer settings to come up.

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    0 comments  ·  Print  ·  Delete…  ·  Admin →
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11. Font Weights Change Upon Opening Files

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended up just going to an older version of Adobe so I wouldn't have to worry about all my files being messed up (and now it's crashing a lot with I guess is the preferable problem.)

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended… more

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    Need More Info  ·  7 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. When a justified area type with a short line gets converted into a point type, text shifts

    Why this justified text suddenly jumps into the middle of the area type’s bounds when converted into a point type? Not new at all, happens in CC2017 at least. It should stay where it was. If I change it to be just left-aligned, it works as expected.

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Eyedropper reports "nan" or inaccurate color

    Adobe Illustrator version 29.7.1.
    When picking a color with the eye dropper from a 2x2 raster image copied and pasted from Photoshop, on certain sub-pixel positions the eye dropper will return a "nan" color, and will fill all of its preview color windows to black. That, or it will be wildly inaccurate.
    Attached a screenshot and the .ai file.

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    4 comments  ·  Tools  ·  Delete…  ·  Admin →
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14. Fonts get missing on file reopening

    Sometimes when I open a file I have already worked on, fonts go missing even though I used them before closing the file.

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    Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Pen tool can't close paths in draw behind mode in certain scenarios

    I'm drawing with the pen tool in draw behind mode. However, every time I start a path on where an anchor is of another path above it is located, I won't be able to close the path by clicking the starting anchor point. It will instead just create another anchor point in that exact same spot and continue the path.

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    5 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. The font with a name which has ampersand symbol cause wrong with exported SVG file

    If there is an ampersand in the name of the inserted font, the exported svg file is not able to open due to not escaped symbol&. In fact it should be escaped into &amp, otherwise error named EntityRef will appear. After editing the SVG file manually, everything goes well.
    For example, a font with the family name "FontA&B" is inserted in a file. When I export, the svg file show "font-family: FontA&B" instead of "font-family: FontA&B" or "font-family: "FontA&B" ". So the bug might be tricky. Hope it can be fixed. This does affect my work.
    Thanks.

    Ai Version 29.6.1.9
    System: Windows 11 24H2

    If there is an ampersand in the name of the inserted font, the exported svg file is not able to open due to not escaped symbol&. In fact it should be escaped into &amp, otherwise error named EntityRef will appear. After editing the SVG file manually, everything goes well.
    For example, a font with the family name "FontA&B" is inserted in a file. When I export, the svg file show "font-family: FontA&B" instead of "font-family: FontA&B" or "font-family: "FontA&B" ". So the bug might be tricky. Hope it can be fixed. This does affect my work.
    Thanks.

    Ai Version 29.6.1.9… more

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. "Learn the tools" popups appearing on their own

    The Learn popups for the tools on the tool bar keep appearing on their own whenever I am in the application. I have to wipe my mouse over them for them to disappear, just for them to keep popping up when I am using Illustrator. This continues to happen the entire time I am in the application.

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    1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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18. Crashes immediately when adding a leader before a "tate-chu-yoko" text in vertical orientation

    Guaranteed immediate crashing upon adding a leader in the Tabs panel to a tabbed gap right before a character that's set as tate-chu-yoko.
    Now I have to use bad workarounds just to circumvent this...
    Hope it gets fixed soon.

    2 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Unable to use arrow keys to move anything after using Align tool in Properties panel

    When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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20. Unable to use arrow keys to move anything after using Align tool in Properties panel

    When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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