8122 results found

1. PDF files made on large artboards get downscaled incorrectly.

   When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

   In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

   I then export the PDF saying it should downsample images to 300 DPI.

   Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that it became really pixelated due to it being effectively 30 DPI instead of 300 now.

   I propose that the downsampling feature should take large artboards into account, and make sure that images remain 300 DPI after the PDF export.

   When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

   In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

   I then export the PDF saying it should downsample images to 300 DPI.

   Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that… more

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Alt + Shift hotkeys for menu commands in the latest version are broken

   Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

   So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

   ---

   Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

   I have an action that uses F3 for launch.
   Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

   I expect to run the command when I hit Alt+F3.
   Instead, Ai does not launch the command, but runs the F3-assigned action!

   Same happens if I have an action on Shift+F3 and try to run a command assigned to Alt+Shift+F3 — Ai tries to run the action and ignores the command.

   This issue is related to this request:
   Make Keyboard Shortcuts and Action panel both see shared conflicts
   http://illustrator.uservoice.com/forums/333657/suggestions/42726344

   However this time it’s a straight bug :(

   Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

   So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

   ---

   Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

   I have an action that uses F3 for launch.
   Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

   I expect to run the command when I hit Alt+F3.
   Instead, Ai does not launch the… more

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3. Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect

   Hello,
   I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7 and there it works as it should. But if I upgrade to version 27.8.1, the error is back.

   I have uploaded a video where you can see this. The link is here: https://youtu.be/nVlqHXCEx3s

   Strangely, it works for me and my colleague, where we also already have version 27.8.1, so far. Why it does for us but not for my colleague, I have no idea.

   I am posting the original file below, and then the PDF created at my colleague's place in version 27.8.1 and in version 27.7. Also the profile and Acrobat settings used and the PDF.

   I don't know where else to report this error, hopefully someone here will notice.

   Does anyone else have a similar problem as well?

   Ales

   Original AI File - https://1url.cz/Huwaj
   PDF created in AI 27.8.1 - https://1url.cz/puwaD (Adobe Acrobat opens with the error "An error occurred while processing the page. Erroneous color space")

   PDF created in AI 27.7 - https://1url.cz/nuwaC
   Icc profil - https://1url.cz/GuwaU
   Adobe PDF Setting - https://1url.cz/Muwag
   Adobe Illustrator Setting - https://1url.cz/cuwaS

   Hello,
   I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7… more

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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has identified the problem and working on the solution. Thank you for the report and the comments.

4. Illustrator often fails to build a smooth blend for paths with mismatched number of anchors

   Take a look at the file attached and watch the images attached.
   Two curves are blended: one has 4 anchors, another one has 5 anchors.
   The blend Ai build has weird irregular slits in the middle.

   If you expand the blend and select problematic anchors, you’ll see that positions are correct, but some handles get interpolated wrongly.

   This happens often in many other scenarios.
   The current workaround is to add more points to blend, trying to guess and control which point get paired with another.
   Another workaround is to cut curves in pieces and blend in chunks.

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5. An object with a freeform gradient fill makes the coloring control in the tool panel switched to None

   In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
   Illustrator switches it to None, when an object with a freeform gradient fill is selected.

   I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s going to be a gradient, it is given to use as a button in the Gradient panel, it should display the proper button in the coloring controls then also. Please make this consistent and respect your own rules.

   In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
   Illustrator switches it to None, when an object with a freeform gradient fill is selected.

   I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s… more

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6. Acrobat PDF File Format is having difficulties. Bad parameter.

   Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

7. A group with no appearance attributes is treated and marked like it has some

   1. Create two objects (e.g. rectangles)
   2. Group them
   3. Open Appearance panel
   4. Add a stroke to your group
   5. Remove the stroke (with the Delete Selected Item button)
   6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

   If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

   This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid ring' state again.

   This behavior leads to a problem with exporting the group as a vector shapes to PSD format.

   1. Create two objects (e.g. rectangles)
   2. Group them
   3. Open Appearance panel
   4. Add a stroke to your group
   5. Remove the stroke (with the Delete Selected Item button)
   6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

   If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

   This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid… more

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8. Copying tables from InDesign and only the text pastes in Illustrator

   Hello, I used to be able to copy a table I created in InDesign and copy and paste it into Illustrator with all of the formatting being the same. Now when I go to paste a table, all of the table formatting is missing and it's just a big block of text. Please fix this soon as my company does this on a day-to-day basis for our images. I attached an image of what it looks like when I paste the table in Illustrator.

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   Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Illustrator team is working on a fix for this issue. Meanwhile you can use the below workaround to paste the table as it was before.

   
   

   Before you copy the table in InDesign, create a path object along with table and then copy from InDesign and Paste in Illustrator. This forces the PDF route for copy/paste between ID and AI

9. Delete Artboards command can’t be recoded in actions

   You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
   How stupid is this.

   EVERYTHING is Illustrator should be recordable.

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10. An action set can’t be dragged into the topmost position

    For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
    Minor, but still a bug.

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11. You can't import actions by dragging .aia file into Illustrator

    We can run a script by drag-n-dropping it into Illustrator.
    We can open files like this.
    We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

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12. Free Distort effect ignores Drop Shadow effect within

    If a Drop Shadow effect is above a Free Distort effect in the Appearance panel (which means the shadow gets applied after the distortion) — it works fine.

    However, if we first have a shadow and then try to distort the object which casts it (the Free Distort is below the Drop Shadow in Appearance) — the vector geometry gets distorted, but the shadow stays orthogonal and immune to the distortion.

    Not a very popular workflow, I know, but still.

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13. Discover panel’s videos don’t have Full Screen button

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good job helping new users.

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good… more

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14. 合成フォント使用時、パス上文字アウトライン後の文字の回転・変形

    ver 26.2.1
    パス上文字ツールで作成した円弧上の文字をアウトラインかけると勝手に回転、変形がかかります。
    以前のバージョンでは問題なかったので大問題です。早急に対応願います。

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    
    

    ご報告いただいた「合成フォントが使用されているパス上文字をアウトライン化した際に、一部の文字が正しくアウトライン化されない現象」の再現を確認いたしました。

    こちらの問題は曲線パス上の文字の角度によって、再現の有無があるようです。

    また、ノーマルフォントの場合は再現しませんが、単一フォントのみで作成された合成フォントでは再現することが確認できました。

    
    

    今後ともよろしくお願いいたします。

    Illustrator チーム

    
    

    
    

15. Dash lines display incorrectly on rectangles with rounded corners. Ai CC2022.

    The lower right corner is rendered incorrectly if you apply rounded corners to rectangles with dashed lines.
    Steps to Reproduce:
    1. Draw a rectangle, 3 x 4 inches (for example).
    2. Apply 0,25 in of corner radius.
    3. Change the stroke to 6 pt and set the dashed line at your taste.
    4. Look at the bottom right corner of the rectangle.
    Please check the attached images.

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    4 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.

    
    

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    
    

    Regards,

    Rohit Jain

    Illustrator Team

16. Font Height Options misbehave with rounded fonts

    Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

    I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

    Take a look at the file and the picture attached.

    When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

    But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

    Here is my idea what is going on.
    Curved glyphs are made with the optical compensations. You can clearly see that with 'o' glyphs. Both top examples have their o-s slightly bigger than the x-height — and that is correct.

    When a font designer makes a vertical terminal rounded, they lower it below the baseline to compensate the lack of weight this rounding causes. If you compare the vertical stem of 'r' with the bottom bar of 'z', you will the that 'r' overshoots the baseline.

    So if you measure a glyph with flat top and bottom, like 'z' (here), you can see that it stands on the baseline, but the x-height is smaller that set 40mm.
    If you measure an 'r' glyph from the bottom overshoot (which is below the baseline) to the top point (notice that it differs form font to font and thus can not be used at all) the result is off again.
    But if you measure from overshoot to the flat top... now it gives 40. And this seems to be what Illustrator does.
    Instead of measuring from the baseline, it starts from an optical compensator some glyphs have and should not be used for the measurement. It takes right metrics, but starts at the wrong, overshoot zero.

    Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

    I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

    Take a look at the file and the picture attached.

    When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

    But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

    … more

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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    Thanks for reporting the issue .
    We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:

    1)Kindly provide a video recording , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    Please mention the title of this issue as the subject of the mail.

    Warm regards
    Aishwarya G Gadodia
    Illustrator Team

17. Mega huge trim printer marks in PDF copy, using large canvas document

    AI 25.4.1 / Win10

    ACTION TAKEN:
    Saving a copy of A2 sized AI project as PDF file (print-production style).

    RESULT:
    Extremely huge printer marks in PDF (see screenshots)!
    Tried several PDF versions in saving dialogue with same failed result.

    WORK-AROUND:
    1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
    2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
    3. Then, upscaled imported graphics to 100% (which made me guess than original AI is somehow saved in 1:10 scale).

    AI 25.4.1 / Win10

    ACTION TAKEN:
    Saving a copy of A2 sized AI project as PDF file (print-production style).

    RESULT:
    Extremely huge printer marks in PDF (see screenshots)!
    Tried several PDF versions in saving dialogue with same failed result.

    WORK-AROUND:
    1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
    2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
    3. Then, upscaled imported graphics to 100% (which made me guess than original AI… more

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18. Problems with scripts and BridgeTalk using Illustrator 25.3.1 on M1 Mac

    I have a handful of scripts that have stopped working after switching from an Intel Mac mini to an M1 Mac mini. The scripts will run as expected if I use the Intel version of Illustrator on the M1 Mac mini, but they return this error when run using the M1 version of Illustrator on the same machine "TARGET COULD NOT BE LAUNCHED(59)". The current culprit seems to be BridgeTalk. Any help would be appreciated, thx!

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    13 votes

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    9 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The workaround for this is to update to the latest build, 25.3.1, which doesn't contain Bridge related changes for Mac ARM — that's why this error is happening.

    If you still have the issue, please comment back.

19. Change in Text position for Type on Path

    Illustrator 24.3 vers 25.2.2 sur Mac OS 10.14.6, le texte curviligne bouge d'une version à l'autre. Créer dans Illustrator 24.3 le résultat n'est plus le même à l'ouverture en Illustrator 25.2.2

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    13 votes

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    13 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

20. Type on a Path Options window Alt+P Preview hotkey

    Alt+P doesn’t toggle Preview checkmark in Type on a Path Options dialogue window

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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