Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8107 results found
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Transform Tool
Entering a number in X then hitting tab to Y and typing in the number is jogging to another number and not applying the number I typed. I have to wait a couple seconds then type in the number for Y. This worked fine two versions ago.
8 votesHi
Thanks for reporting the issue, Illustrator team really appreciates this.Unfortunately, we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
1.Kindly please provide us your preferences settings
2. Steps to collect Preference Settings
For Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 25 Settings
Mac: ~/Library/Preferences/Adobe Illustrator 25 Settings
3. Copy the Adobe Illustrator 25 Settings and share with us in a zip file on ShareWithAI@adobe.com .Please mention the title of this issue as the subject of the mail.
Regards,
Ankit Goyal
Illustrator Team -
Minor Bug (Smart Guides on/off)
When opening/creating a new document,
the View > Smart Guides will be checked on. But they are not actually on. You have to turn them on/off a couple times to actually get them working. At first I thought that they were altered or removed from the last update. Fortunately I figured it out!
8 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Libraries panel goes unresponsive or displays oversized icons
Tee rendering of this panel is incorrect, it doesn't let me align it properly with other panels.
Items in the panel are rendered large.8 votesI am closing the ticket due to lack of response.
Please get in touch support using any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Remove popups!
Remove the popups and web links! This slows down the boot and static Illustrator screen!
8 votesPlease get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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特定の状態のパス上文字を操作するとIllustratorがクラッシュする。
macOS 14.7.2／iMac27inch/i5/1TB/32GB
Illustrator ver.29.7.1再現手順
1. 新規ドキュメントを開きアートボード上に楕円を描画する。
2. パス上文字ツールで楕円をクリックして楕円を対象にパス上文字を作成
3. 左右のブラケットを楕円の左右のアンカーポイントに合わせる。
4. 中央のブラケットを操作するとブラケットが反対側に飛んだり戻ったりする。
5. 4の挙動の後にクラッシュする。期待する結果
ブラケット操作時に安定して操作できる。実際の結果
ブラケットの操作が不安定で、高確率で最悪クラッシュする。回避方法
楕円の一部をはさみツールで切断しておくことで不安定な動作を回避可能。EN
Step to reproduce
1. Open a new document and draw an ellipse on the artboard.
2. Click on the ellipse with the Type on Path tool to create a Type on Path for the ellipse.
3. Align the left and right brackets with the left and right anchor points of the ellipse.
4. manipulating the center bracket causes the bracket to jump to the opposite side or back.
5. crash after behavior of 4.Expected Results
No crash…7 votes -
Keyboard shortcuts for text formatting (kerning, tracking, leading, font size) no longer work in Illustrator 29.7.1
This feature just stopped working. Please fix.
These also don't work:
Increase or decrease leading: Option + Up or Down Arrow (horizontal text) or Right or Left Arrow (vertical text)
Increase or decrease kerning and tracking: Option + Right or Left Arrow (horizontal text) or Up or Down Arrow (vertical text)
7 votesAs noted in the core report, the fix available in Prerelease build now, starting with 29.8. Preferences should no longer change some specific values when the Search field has anything in it. The next general build should have this fix included.
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CMYK colors get recalculated in a document with color mode changed from RGB to CMYK, using Color Picker
According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.
There are easy steps to reproduce this problem from scratch.
1. Create a new RGB document, using Web Document Profile
2. Go File > Document Color Mode > CMYK
3. Create a rectangle
4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter…7 votes -
Duplicate Artboards will always fail if even one artboard exists near the right edge of the canvas
en
Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.
It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.
The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.
Environment
- macOS…
7 votes -
Radial gradient gets changed when a shape is resized
When I resize an object with a particular gradient, it gets adjusted on its own, which I didn't face before the update. Please fix the issue ASAP
7 votes -
Suffix still gets added when an image is exported even though the option to add it is disabled
While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.
Newest updated installed 29.6.1 on Windows 10 Pro.
Anyone else has the same issue?
7 votesThe team investigates this
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CEPHtmlEngine keeps macOS awake
CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep
See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.
This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.
nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
2025-04-29 17:49:04 -0400
Assertion status system-wide:
BackgroundTask 0
ApplePushServiceTask 0
UserIsActive 1
PreventUserIdleDisplaySleep 1
PreventSystemSleep 0
ExternalMedia 0
PreventUserIdleSystemSleep 1
NetworkClientActive 0
Listed by owning process:
pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -…7 votesThe issue is being tracked and is awaiting the fix by CEP team
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Bring to front/back not working with new update
Manually right-clicking and selecting "bring to front" and "send to back" aren't working. The shortcut (ctrl + shift + [ or ] ) is also not working. This seems to have started after updating to version 29.4.
Every tutorial I can find hasn't helped. This bug has massively increased my workload as I use this action every few seconds.
7 votes -
Export As does not respect Large Canvas scale (Illustrator 29.2.1)
If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.
I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.
7 votes -
SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.
I've gone over this problem in detail on the forums here:
Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.
This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:
- FIRST select "Save As..."
- Choose SVG as your format.
- Click save and wait for the SVG options dialog to appear.
- Change the precision value from 1…
7 votesShould be fixed in Beta. Please verify if this works properly now.
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Pantone or other book colors in a CMYK document look fine in Overprint preview mode but get exported to an RGB images as dull
When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.
Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.
This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints…
7 votes -
"Kinsoku" / Punctuation Squeeze doesn't work
When Chinese and Western text are mixed, enabling the head and tail avoidance function does not work
7 votes -
Sometimes Align panel has no Align To options enabled, even with a selection present
Occasionally I have an object selected, hit a hotkey assigned to an Align command, but nothing happens, even though Ai should automatically enable Align To Artboard with the only object selected.
I open the Align panel (in these cases it’s usually collapsed) and realize none of three Align To option buttons is pressed! I click Align To Artboard one manually, and then it works, and it doesn’t happen anymore... until the next time it misfires like this.
Probably it happens at least one per Ai session, I can’t tell yet.
7 votes -
[ExtendScript] Cannot set Document.rulerUnits
There is no way via scripting to set a document's rulerUnits (pts, mm, inch, etc) because the property Document.rulerUnits is—erroneously, surely—read only.
If Document.rulerUnits was writable, we would simply do this:
var doc = app.activeDocument; doc.rulerUnits = RulerUnits.MILLIMETERS;This is important because there is literally no way to set this via script, except to create a new document.
7 votes -
「クロスと重なり」を含むシンボルの書き出し結果が正しくない - Exporting symbols containing Intertwine results wrong.
「クロスと重なり」を含むシンボルを画像に書き出すと、正しい体裁になりません。
psd、pdf、Webpでは正しい体裁になるが、それ以外の保存形式では欠けたような状態で書き出される
「スクリーン用に書き出し」、「書き出し形式」、「Web用に保存（従来）」、どのメニューコマンドでも同様
「アセットの書き出し」では「書き出し」ボタンをクリックしても書き出しが実行されない
Illustrator 2023、2024で確認
再現手順:
1. 「クロスと重なり」を含むアートワークでシンボルを作成し、インスタンスを配置する
2. 「スクリーン用に書き出し」などを使って画像に書き出す（psd、pdf、Webp以外の保存形式を選ぶ）実際の結果:
「クロスと重なり」の部分が欠けたような状態で書き出される期待された結果:
画面どおりの体裁で画像が書き出される回避方法:
「クロスと重なり」を「分割・拡張」などで拡張してからシンボルに登録する---- English *Use translation tool ----
Exporting symbols containing "Intertwine" does not give correct results.
As psd, pdf, and webp, the result is correct. But in other formats, they are exported as missing.
Same result with "Exports for screens", "Export as", "Save for Web (Legacy)" or any menu command.
"Asset Export" does not export even if the "Export" button is clicked.
Check with Illustrator 2023 and 2024
How to reproduce:
1. Create a symbol with artwork containing "Intertwine" and place an instance.
2.…7 votes -
3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content
Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
Windows 11 23H2
Illustrator 28.5
Photoshop 25.77 votesThe team is going to address the issue.
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