Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
665 results found
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The cursor is going to the opposite side while typing in Middle East world ready composer in Illustrator Hebrew / English Arabic language
Typing in Hebrew Language in Illustrator installed In English Hebrew Language. Selected Middle Eastern Single Line composer and the cursor is going to the opposite direction in Illustrator 28.1
14 votes -
Ai crashes (hangs) after installing (and selecting) Google Noto Color Emoji font!
Since Ps has added NCE (Noto Color Emoji) font, Ai doesn't recognize it! I downloaded the font from GFont (NCE v2.038). After installing (for "All users"), whenever I select the NCE font in Ps or Ai, those apps crash (hang)!
If I uninstall the font (which I downloaded from GFont, not the Ps native installed one) and reinstall Ps, the font works OK, but again it doesn't appear in the Ai font list!
I posted some screenshots there:
https://community.adobe.com/t5/illustrator-discussions/google-noto-color-emoji-font-in-ai/td-p/1352358114 votes -
Area Type text stretching when transformed with another shape
When I transform an Area Type text box using the handles, it resizes the Area and the type fits according to paragraph settings - which is what I want from Area Type - (first part of video).
But if I transform at the same time as another shape, selecting both at the same time - the type resizes like point type, stretching and scaling with the box, which is not how area type should behave - (second part of video).
So I can't transform an Area Type text box at the same time, for instance, as a holding shape that…
14 votes -
Text on path gets selected when you marquee over empty space
When I need to select something under the arc, like it’s shown in the GIF attached, I can use marquee and the the type object gets selected.
Why?
Did I click the path? No.
Did I click the text? No.
That’s just the 'Illustrator’s way'. Can you make an option to disable this nonsense?14 votes -
Ultra-slow cycling through font names with arrows and focus in Font Family field
When I try to cycle through font family list with focus set in Font Family field, it takes about 1-2 second for AI CC2018 to change both name and actual font for selected object (but it does it as ultra-fast when you drop down this field!) AI CC2017 does it a bit faster (0.5-1 second).
14 votesNo longer an issue in the latest releases
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Font Filter
Using Adobe Illustrator CC 2018.
I have the filter on for all font classes but when I click the similar fonts icon "No results found" comes up.
First image result in CC 2018. Second image result in CC 2017
14 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Font point size change
In the new CC 2018 release, when changing font point sizes, the program registers every keystroke entered in the font size field of the character box. For example, if piece of text is set to size 10, and you want to change it to size 15, entering "15" into the character panel changes the font briefly to size 1, until the 5 is entered and then it changes to 15. When undoing this change using command-z, the it requires two keystrokes to return from 15 to 10, because the first undo returns it to size 1, and the second then…
14 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Words get broken when hyphenation is off with no hyphens
Illustrator (since a long ago) has a habit of breaking words in area type texts when it should not. Take a look at the test file and watch the attached GIF.
As you can see, the second word is a long one, and Ai for some reason breaks it — although Hyphenate is off (and the language is properly chosen).
No hyphen also is displayed at the end of the line, the word is just split.
If we toggle the Composer from Single-Line to Every-Line, Ai at first correct the tracking and fits the word... but once the container is…
13 votes -
合成フォント使用時、パス上文字アウトライン後の文字の回転・変形
ver 26.2.1
パス上文字ツールで作成した円弧上の文字をアウトラインかけると勝手に回転、変形がかかります。
以前のバージョンでは問題なかったので大問題です。早急に対応願います。13 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「合成フォントが使用されているパス上文字をアウトライン化した際に、一部の文字が正しくアウトライン化されない現象」の再現を確認いたしました。
こちらの問題は曲線パス上の文字の角度によって、再現の有無があるようです。
また、ノーマルフォントの場合は再現しませんが、単一フォントのみで作成された合成フォントでは再現することが確認できました。
今後ともよろしくお願いいたします。
Illustrator チーム
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Some variable fonts get expanded in parts
If you apply a stroke to a live text using Acumin Variable Concept, Myriad Variable Concept, Minion Variable Concept fonts, the stroke stays solid.
If you expand these, glyphs are united.However, if you do the same with Bahnschrift, Cascadia Code, Clash Grotesk Variable, Source Code Variable (and perhaps some other fonts), you get glyphs partitioned.
To workaround this, we can use Pathfinder Add effect... but it won’t help if you have different fills applied to your characters.
Why the results are different? why Illustrator treats some variable fonts as a collection of sub-parts, but others stay wholesome?
13 votes -
Сonverting a type object from Area to Point replaces soft breaks with paragraph breaks
Illustrator's 'Convert To Point Type' should not change soft line breaks to paragraph breaks, as the GIF shows.
Thanks to John Goodman for reporting that.
Related issues:
13 votes -
Numbers disappear in text box when creating outlined text
On illustrator CC 2020 updated windows 10
creating a text box with text and numbers.
Aligning paragraph direction in right to left (middle eastern text alignment)
Right click on text box
Create outlines
The numbers will disappear
In the attached file there is a live text and an outlined one when the numbers disappeared13 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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font finder/Missing font box keeps loading and unable to activate missing fonts
Find Font box not working. Example i am missing fonts and when i open that menu it shows the fonts used in the document but the missing ones just have a loading circle next to it and it never stops.
Also the Missing font box. When i do have the fonts and want to Activate them they will never activate, It just loads for 10mins and stops with out loading the fonts.
13 votesHi All,
We are not able to reproduce this issue at our end. Can you please let us know if you are still facing this issue? Also, is the Creative Cloud running fine on your machine when this issue happens?
Thanks
Anish -
On applying tracking via Properties panel, Illustrator issues like Tracking of complete paragraph changes , Bounding Box gets invisible
MacOS, multiple versions, multiple hardware configs
Illustrator CC2018 & 2019This has been reported on a number of other posts, but seems to keep being reposted as new entries, rather than upvoted.
Since CC2018 the ability to adjust tracking in Illustrator has been broken. This appeared to begin with the introduction of the Properties Panel in CC2018, but the issues extend to the 'normal/traditional' Character Panel as well.
When adjusting tracking on a single letter or group of letters, the program will glitch and the adjustment value shown in the panel will not reflect the value being incremented. Moreover, deselecting…
13 votesCompleted (Comments Open) · AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) respondedI am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Selection tool not working with Text
Intermittently, the selection tool isn't working with my text. For area type, the bounding box will disappear (and "show bounding box" is enabled). When it re-appears, often there is a lag between when I move the text and when the bounding box follows it. If there is no lag, it is not uncommon for the bounding box not to move at all.
OR my selection tool will (on area type) act only like a direct selection tool. And the transformation controls on each side of a rectangle of the type box will disappear. All I can do is use the…
13 votesHi All,
Thanks for reporting this issue.
We are getting response from users that they are facing this issue no more on Latest Illustrator released version .Hence marking this issue as resolved.In case you are still encountering this issue.
Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com .Please mention the title of this issue as the subject of the mail.Regards,
Ankit Goyal
Illustrator Team -
Spellcheck underlines things that are OK
The dictionary Illustrator uses is quite poor it seems, especially for non-English languages.
But what’s more important, Ai always wants me to make each first word capitalized in a line after a soft-break. Hey, do you know soft break is not a paragraph return, right? It means just a new line, not the end of a sentence.
Just stop. It makes the Spellcheck completely useless.
12 votes -
Font Height Options misbehave with rounded fonts
Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.
I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.
Take a look at the file and the picture attached.
When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.
But when a font with rounded terminals is used, like two examples at the bottom, things go weird.
…
12 votesHi All,
Thanks for reporting the issue .
We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:1)Kindly provide a video recording , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
Please mention the title of this issue as the subject of the mail.
Warm regards
Aishwarya G Gadodia
Illustrator Team -
異なるバージョンで、文字の間に「ー」が出現する
macOS 10.15.4 Catalina
Illustrator 2021 v26.0.11 v25.2で、テキストボックス内に「株式会社○○○」と打つ
2 v26.0.1で開くと、「株式会社ー○○○」のように、テキストに全角ハイフンが現れました。
(書体:A-OTF 新ゴ Pro)--添付データ-----
「1.ai」→v25.2で保存したデータ「2.ai」→「1.ai」をv26.0.1で開いて保存したデータ
12 votesこちらの問題が修正された Illustrator 2022(ver.26.0.2)が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム -
Fonts Syncing
I just upgraded my computer to the Macbook Pro 2021 M1. I downloaded the latest versions of Adobe and noticed none of my fonts will sync. I've tried posted troubleshooting methods and none have worked (closing and restarting apps, reinstalled apps, multiple computer resets, unsyncing and resyncing manually, etc). Any time I open an Illustrator project with previously used fonts that aren't native to the app, it prompts me to sync but the load wheel just keeps spinning and will never finish.
I'm at a loss. Any ideas?
12 votesRequest to Contact Support · AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) respondedI am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ankit Goyal
Illustrator Team -
Type Tool is very slow - Adobe Illustrator CC 2019
I recently update Adobe Illustrator CC to the latest version (CC 2019) and the type tool is painfully slow. Every time I try to use it, I get 15-20 seconds of the pinwheel before the cursor shows up. Once the tool is finally activated, everything takes a prolonged amount of time (5-10 seconds to type a letter, etc.) Thanks for any help.
12 votesHi All,
Since two users has confirmed that issue is resolved after updating to latest release, so closing the bug. If you face the issue even after updating to 23.0.3, please write an email to sharewithai@adobe.com
Thanks
Anish
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