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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8047 results found

  1. Smart guides don't snap to or highlight guides when there is an object nearby

    I don't know if this is mentioned in any of the other smart guides bugs, it didn't look like it. I have a guide that I need the reflect tool to snap to with smart guides. However, when I try to hover over the guide where an object is, the smart guides just don't recognize it, I have to go to where the guide is over the artboard to get the smart guides to show up. It may be because the guide is on the layer behind the art, but that is my locked reference layer, and I want it…

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  2. 1 vote

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  3. Losing data saved in cloud

    I'm using version 2025 of Illustrator, if the files stored in the cloud re-run the program, all the text will disappear. Don't you really have to compensate me for losing data while paying a lot of monthly fees? I'm so angry.

    1 vote

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  4. Drop Shadow, Outer Glow, Etc. make the files extremely bloated

    Every time I create a drop shadow or an outer glow now, the thing doesn't render properly on screen (see screenshot), but worst of all that simple addition adds about 500MB to my file size. What's going on?

    M1 MacPro Sonoma
    Ai version 29.3 - though same thing happens with 28, 27 and 26.

    I've also included a simple file - add a drop shadow with about 15px size and save (without compression) and watch the file increase, Also see rendering errors.

    1 vote

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  5. Inconsistent stroke value

    It didn't seem to be a problem before, but when I have two closed shapes that read and are supposed to have the same stroke value, but they appear to be completely different values.

    1 vote

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    4 comments  ·  Strokes  ·  Admin →
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  6. Cyrilic character disappears when loaded from variable library

    When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  7. 3D化のバグ?

    グループ化して3D化したら写真のように文字が欠けるのですが、対処法などございますでしょうか?

    1 vote

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    5 comments  ·  Strokes  ·  Admin →
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  8. Gradient Strokes lose exactly 1pt thickness when placed and embedded into another Illustrator file

    When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

    This appears to be present in several versions of Illustrator dating back to…

    4 votes

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    1 comment  ·  Gradients  ·  Admin →
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  9. Color Picker color changes when pressing OK

    When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

    2 votes

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  10. 1 vote

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  11. 1 vote

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  12. Resizing an area type leads to Error:PARM

    Using bounding box or Free Transform to resize text encounters an unknown error.
    Couldn't add just another text line in the paragraph.

    1 vote

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  13. Problems with dividing a shape with a stroke

    When dividing a shape with Divide or Shape Builder, the stroke inside the shape increases or extends beyond the edges. For example, a circle is divided into eight parts...

    1 vote

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  14. Gray popup about Unpropping appears again and again

    A grey popup appears constantly whenever I am ungrouping things to tell me about ungrouping.
    Nothing in Preferences makes this go away and I see it repeatedly so closing it once doesn't work either. I really don't need training wheels and this should be one simple option to disable all large tooltips, blue popups and gray popups. There are already enough idiosyncrasies and distractions with Illustrator.

    2 votes

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  15. Paste in Front shortcut got reassigned to Contextual Task Bar

    For some reason this very important shortcut is now assigned to the Contextual Task Bar.
    Please repair that. Cmd-F goes decennia back, and is very important for experience Illustrator-users.

    1 vote

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  16. Greek text now keep accents with All Caps and is not consistent with UPPERCASE result

    This has to do with the new update where all files previously created using Greek language using CAPS now all have accents. Now every time we need to change the language to Greek for accents to disappear. I'm sure this will be an issue for greeks around the world.

    7 votes

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  17. Double Click on Fill results in Black

    Double clicking on the Fill (bottom of tools palette), when the current fill is a gradient results in the fill turning black, in stead of opening the Gradient Editor, which might be helpful and intuitively right.

    Please make this happen:
    Double click on the Fill at the bottom of the tools palette should open the color editor that is most likely:
    -RGB color should open RGB editor, CMYK should open CMYK editor, Gradient should open Gradient Editor, etc.

    2 votes

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  18. XMPMeta is not defined on ILST 28.7.1 on MacOS #515

    As of ILST 28.7.1 on MacOS, XMPMeta has stopped working. However, it works fine on:
    - ILST 28.7.1 on Windows
    - ILST 28.6 on MacOs

    The issue also exists on ILST (Beta) 29.1 on MacOs.

    Example code:
    ```
    if (!ExternalObject.AdobeXMPScript) {
    ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');
    }

    const xmp = new XMPMeta(app.activeDocument.XMPString); // throws XMPMeta does not have a constructor
    ```

    16 votes

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  19. Using Inflate with 3D & Materials gives a [Clr?] error

    Ever since it was introduced, I haven't been able to access the new 3D & Materials (only the classic version). With any attempt I make to eg. inflate I get this error message: 'The operation cannot complete because of an unknown error [Clr?]'. I use Illustrator 29.6.1 on a Mac Mini M1.

    2 votes

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  20. Einfrieren nach einigen Minuten

    Illustrator 29.6.1, Windows 11:
    Illustrator friert jedes Mal einige Minuten nach dem Starten für ca. 5 Minuten ein. Der Fehler tritt unabhängig davon auf, was man gerade tut, der Fehler tritt auch auf, wenn kein Dokument geöffnet ist und nur das Startfenster angezeigt wird. Nach den 5 Minuten läuft er dann ganz normal weiter.

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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