Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

8122 results found

  1. Stroke gradient sometimes defaults to within stroke instead of across stroke when using eyedropper

    I have a path with a gradient across the stroke that I'm copying to other strokes using the eyedropper, and roughly 90% of the time it works fine, but sometimes it lags a little and then copies the appearance over except for the across stroke, instead setting itself to the stroke gradient default of within stroke. Obviously fixing this is only a couple button clicks, but still.

    CPU: Ryzen 5 Pro 7530U with built-in graphics
    RAM: 32gigs

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Strokes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Measure tool / Info panel does not show area for for many things

    Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

    However, it’s very basic.
    1. It does not show an area for objects with no fill
    2. No area for objects within a clipping mask
    3. No area for the visible area of a clipping group as a whole
    4. No area for an opaque raster image (not that hard to multiply two values)
    5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
    6. Nothing for meshes, live text, symbols, compound…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Selection tool not working

    Why does every Adobe supporter says that is working on the latest version when it does not! We have client work at our end. Fix this ASAP!

    Trying to downgrade all the way to 28.7.8.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Selection  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Object extruded in perspective with 3D and Materials renders with split non-matching tiles

    I just want to know what is happening with the messed up preview. I get a correct preview when moving a slider but a FUBAR one when released.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Every single time Adobe updates, all my settings and workspaces are completely wiped out

    Every single time Adobe updates, all my settings and workspaces are completely wiped out. Do you have any idea how much time this wastes?
    It’s beyond frustrating — it’s infuriating. And to make things worse, you keep raising prices while sneakily auto-renewing subscriptions without proper notice. This isn’t just bad service — it’s predatory. At this point, your behavior is no different from a scam.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Shift-clicking a swatch in Control bar to show alternate color UI no longer works

    Shift-clicking a swatch in Control panel no longer opens the color mixer.
    Clicking a swatch in Control panel then double-clicking the swatch no longer works.

    Apple M1 MacOS Sonoma 14.5
    2024 Illustrator 28.6

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Type text Middle Eastern Composser

    I believe this tool is buggy! Please recheck this tool.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ai crashed and the recovered file is missing changes made in last 2 hours

    Illustrator just crashed after 10 hours of work!!!!!! It recovered the file, but only at the stage I was probably at after just 2 hours — the rest is completely lost! I checked everything, and it saved approximately nothing!!!! I'm furious right now!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Using Random Size Calligraphic Brush inside of a group/layer with an effect applied makes Ai pick only one size for each brush tip

    If a layer or a group has an level effect applied (in this case it’s Transform, for creating symmetric designs), then Ai doesn’t apply random size for the calligraphy brush tips created with Brush tool inside this group/layer — but does it outside of this group / on a normal layer.

    Take a look at the test file attached and the GIF recorded.
    Clicking with Brush tool randomizes the size for the first object created in Layer 1 (with the effect applied), but each consequential click makes points with same thickness.
    But when the same happens on Layer 2, with…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Brushes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Toggling Scale Stroke & Effects from Properties panel crashes Ai instantly

    Selecting the arrow artwork in the attached file and toggling the Scale Stroke & Effects option from the Transform section’s dropdown in Properties panel crashes Ai instantly, on MacOS Ventura 13.7.6, M2 Pro — like it happens in the attached video.

    Using the same option in Preferences works fine.
    The crash stack screenshot is attached.

    Originally by Yury Yarmola

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. CMYK-Werte im Farbwähler werden nach „Ohne Farbe“ in RGB umgewandelt – trotz CMYK-Dokument

    Ich arbeite in einem Illustrator-Dokument im CMYK-Farbmodus. Wenn ich die Flächenfarbe eines Objekts auf „Ohne Farbe“ setze und danach über den Farbwähler neue CMYK-Werte eingebe, wandelt Illustrator diese automatisch in RGB-Farben um – obwohl das Dokument und die Farbeinstellungen vollständig auf CMYK eingestellt sind.
    Das Problem tritt seit Kurzem in allen neuen und bestehenden Dateien auf, auch nach Zurücksetzen der Voreinstellungen und Neuinstallation.
    Der Fehler lässt sich jederzeit reproduzieren:
    Neues CMYK-Dokument erstellen
    Objekt zeichnen, Fläche auf „Ohne Farbe“ setzen
    Über Farbwähler CMYK-Wert eingeben
    Illustrator wandelt die Eingabe in RGB um
    Das Verhalten widerspricht dem erwarteten Verhalten in einem CMYK-Dokument und…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. ドキュメントのグループの抜きを設定したドキュメントをPDFで書き出したものがオーバープリントプレビューの表示と異なる

    macOS13.6.7/iMac27inch(Intel)
    Illustrator ver.28.6

    再現手順
    1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
    2. ドキュメントのグループの抜きを設定する。
    3. PDF X4で保存する。
    4. そのPDFをAcrobatで開く。
    5. Illustrator上でのオーバープリントプレビューの表示と異なる。

    Actual result
    PDFを書き出した状態とIllustrator上での表示が異なる。

    Expected Result
    PDFの表示とIllustrator上での表示が同じになる。

    Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。

    EN
    Step to reproduce
    1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
    2. Set the Page Knockout Group.
    3. save the document as PDF X4 format.
    4. Open the PDF in Acrobat.
    5. The overprint preview in Illustrator is different between PDF.

    Actual result
    The display in Illustrator is different from the exported PDF.

    Expected Result
    The display of the PDF and the…

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  2 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 29.1.0 'Isolate selected group' menu item missing on right click menu when a nested group is selected.

    Illustrator version 29.1.0
    Windows 10.0.19045

    To replicate:

    1. Create group that contains a group
    2. Select group
    3. Right click the group
    4. 'Isolate selected group' menu item missing. In its place is the new 'Ungroup all' item.

    When the above actions are performed to a group without a nested group, the 'Isolate selected group' menu item appears as it should.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Isolation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. meu gerador de imagem nao esta funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

    Meu gerador de imagem não está funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Greek text now keep accents with All Caps and is not consistent with UPPERCASE result

    This has to do with the new update where all files previously created using Greek language using CAPS now all have accents. Now every time we need to change the language to Greek for accents to disappear. I'm sure this will be an issue for greeks around the world.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Spots and Globals are converted into process colors when included into Swatch Info

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Javacript locking embeded image

    In Illustrator 29.1 this script worked just fine. I place an image, move it, name it, lock it and embed it. But in 29.3 this code gives an error message: It says that it cannot operate on a locked layer, BUT it still locks the placed item. If I move the lock to after the embed, the lock does not happen. So this code no longer works in 29.3.

    I think its weird in 29.1 that you were allowed to lock the placeditem before you embed it, but it doesn't work if you lock it afterwards.

    We are using macos…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Objects hidden in Layers panel stay visible in Preview mode, but not in Outline mode

    Visibility toggle in Illustrator via Layers panel is inconsistent. However, toggling layer visibility in Outline mode remains accurate. See video. Adobe Illustrator v29.6.1, Win11

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Layers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. No puedo hacer capturas de pantalla

    No puedo hacer capturas de pantalla dentro de AI, la version 29.6.1 con windows 11 de 64bits. Apreto la tecla de ImpPrt y no hace nada.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Documents don't open

    If I create a new document the dialog appears and I select the option and hit OK. Then the screen does not show the document. Only a gray screen. The same happens when I try to open an existent document. I have to close and and open several times until it opens or create the document.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base