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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8048 results found

  1. Ausgeblendete Objekte werden am Bildschirm angezeigt und trotz Ausblendung exportiert

    Ich verwende ein 64 Bit Betriebssystem und bin mit der Adobe CC stets auf dem aktuellsten Stand. Es stehen keine nicht installierten Updates an.

    Mein(e) Problem(e) trat(en) seit gestern verstärkt auf:
    Meine Datei besteht aus einigen Ebenen in denen Objekte in Gruppen oder einzeln liegen. Für den Export muss ich Elemente ausblenden. Zur Sicherheit habe ich alle anderen Objekte auf der Ebene stets gesperrt. Beim ein- und ausblenden entsteht der Fehler: Trotz Sperrung und Ausblendung wird das Objekt weiterhin angezeigt. Beim Export als PNG wird es leider auch mit exportiert (allerdings nicht zuverlässig - es kam auch vor, dass es…

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  2. Transform inputs in Properties panel won't let me change/add values

    This is insane. The Transform inputs of the Properties Panel won't let me enter values for the X and Y coordinates OR the H and W. I am using Mac Sequoia. Is there some secret setting that I need to change to make these values accessible? I changed from Windows to Mac because (allegedly), Mac would be able to handle Adobe much better. So far, not at all true.

    1 vote

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  3. Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.

    New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.

    Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.

    It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to…

    2 votes

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  4. Cursed Path includes non deletable artifacts — part of shape when outlined.

    I have drawn custom shapes using the pen tool. Visible artifacts are growing out of anchors. When I switch to outline mode, these artifacts are not visible, yet when I expand the strokes, the artifacts become part of the resulting shape. I cannot resolve this by deleting the anchors that cause the issue, if I do that and then reconnect the remaining points, the artifact simply reappears. I'm attaching an Illustrator file with the cursed paths so that others can see if they experience the same issue or if they can resolve it.

    I am running Illustrator cc 29.4 on…

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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    Hi All,


    Thanks for reporting the issue!

    We’ve reviewed the issue, but unfortunately, we're unable to reproduce the issue on our end.

    To help us investigate further, could you please share:

    • The .ai file where you’re seeing the issue
    • Or a short screen recording capturing the issue from the start

    Also, let us know:

    • Is the issue 100% reproducible on your side, or does it happen intermittently?

    Your input will help us get to the root of the problem faster.


    Looking forward to your response!


    Regards,

    Aishwarya G Gadodia

    Illustrator Team

  5. Launching Ai without the application frame places the document window behind the tool panel

    When I startup Illustrator without the application frame it often misplaces my document so it's tucked behind the tools panel — sometime it is where it is supposed to be.

    Mac OS 10.12.6, AI 23.0.1

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  6. Can’t paste from Photoshop

    It works from Photoshop to Illustrator (I had to ensure both were Illustrator2025/Photoshop2025 were running)

    1 vote

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  7. Properties panel doesn't show any settings

    Using Illustrator 29.4 with macOS 15.3, the Properties panel doesn't show anything anymore but the "Quick selections" text (might not be the right term as my software is in French)

    1 vote

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  8. TIF files from Adobe Libraries are not supported

    TIF files from Adobe Libraries are not supported in Illustrator. This has been a problem for at least a year now that needs to be fixed. Unfortunately, we have had to create jpeg files and relink the graphics for all of our clients. I am unsure why that file type would not be supported.

    2 votes

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  9. Selection tool works like the Direct Selection Tool

    I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.

    I have tried the workaround to change settings in preferences, but the problem still persists.

    I have a Windows Desktop:
    AMD Ryzen 5 3600 6-Core Processor
    32GB DDR4 RAM
    Radeon RX550/550 Series
    1TB SSD

    Illustrator CC 2025 (V29.3)

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  10. Right-click menu appears in wrong location

    Right-click menu appears far below the cursor. If clicked low enough on my secondary monitor, the menu appears on my MacBook Pro's internal monitor (arranged below my external display). Photos showing this behavior attached. Has been happening for quite a while now and driving me crazy, figured it would've been been fixed by now.

    Illustrator 29.2.1 / macOS 15.3.1

    2 votes

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  11. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

    Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
    If screen monitoring is turned off, Illustrator should not be able to monitor.

    1 vote

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    5 comments  ·  Other...  ·  Admin →
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    Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.

    Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.

  12. Flatten Transparency color change

    Illustrator 2024 29.4 (64-bit) Windows 11 Pro, Intel(R) Core(TM) Ultra 7 165H 3.80 GHz, 32 GB Ram

    When using the "flatten transparency" or "rasterize" options, there is a single line of text that keeps changing color. See screen shots attached. This happens regardless of what settings I select. I need the color of the text to be maintained through the operation.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  13. Remove the window

    Listen to me. Please remove the window, this program is very buggy and does not work periodically, frequent departures. DELETE IT.

    1 vote

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    1 comment  ·  Admin →
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  14. Solid black bar 1.5" wide across entire width of screen blocking top part of opened file

    On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.

    TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!

    1 vote

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  15. PDF no mantiene valores de color

    Al generar un PDF/X-4 con una calidad de salida específica, los valores originales no se conservan, sino que se convierten completamente a dicha calidad de salida.

    0 votes

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  16. Sometimes Align panel has no Align To options enabled, even with a selection present

    Occasionally I have an object selected, hit a hotkey assigned to an Align command, but nothing happens, even though Ai should automatically enable Align To Artboard with the only object selected.

    I open the Align panel (in these cases it’s usually collapsed) and realize none of three Align To option buttons is pressed! I click Align To Artboard one manually, and then it works, and it doesn’t happen anymore... until the next time it misfires like this.

    Probably it happens at least one per Ai session, I can’t tell yet.

    5 votes

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  17. Character styles seem sticky, sluggish

    The character styles dialog seems very sluggish, sometimes being unresponsive for a minute. So far no crashes, but a major pain having to wait for the styles to register changes....

    2 votes

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  18. 1 vote

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  19. Problem with Grouping Layers

    I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer…

    1 vote

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    1 comment  ·  Layers  ·  Admin →
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  20. "Other option" for text in Properties panel slow down PC

    Illustrator beta 29.5 35
    When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
    I link the screenshot ot the software frozen after clicking the button.

    Windows 11 10.0.26100 build 26100
    AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
    RAM 32GB
    nVidia…

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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