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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8255 results found

  1. 2 votes

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    1 comment  ·  Other...  ·  Admin →
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  2. Snap to Point doesn’t help much to snap an object’s edge to another edge, even with Smart Guides

    'Snap to point' in Illustrator is poor. You cannot currently snap objects together reliably. Results are inconsistent.
    For example:
    1) snapping a point to an edge does not work well, if at all. I have 'snap to point' on and smart guides enabled.
    2) when using constrain with the Shift key, whether they be points or edges. Even with Snap to Point turned on, or using Smart Guides. Just something simple as drag-copying another box adjacent to itself does not snap together the edges.

    In my videos, the first video applies to point 1) and the second video at 10s,…

    4 votes

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    Need More Info  ·  5 comments  ·  Snapping  ·  Admin →
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  3. Glyph substitution not working in v28.7.1

    In v28.7.1, if the formatting of the character immediately before a glyph substitution is different, the glyph substitution does not work, and the default glyph is displayed instead. This bug occurs just by opening an ai file from a previous version. It's an extremely serious bug.


    v28.7.1でグリフ置換が機能しない

    v28.7.1では、グリフ置換の直前の文字の書式が異なると、グリフ置換が機能せず、デフォルトのグリフが表示されてしまいます。このバグは、以前のバージョンのaiファイルを開いただけで発生します。非常に深刻なバグです。

    40 votes

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  4. PARM Error after switching from Illustrator CC2023 to Illustrator CC2025

    ILLUSTRATOR PARM ERROR MESSAGE
    Hello everyone,
    I am trying to resolve a PARM issue that users have been facing since migrating from CC 2023 (27.9) to CC 2025 (29.8.2).
    System: macOS 15.6.1
    Apple M1 Max
    64 GB
    The error message appears on many files, significantly slowing down file editing and making Illustrator extremely slow.
    The only solution I have found is to reset the Illustrator preferences. This solution temporarily fixes the issue, but then it switches back.
    When this happens (regularly), Illustrator becomes impossible to use.
    I am looking for information on this issue. Is it a hardware issue, RAM,…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  5. Message d'erreur à la création d'un motif dans illustrator

    Wacom sous windows
    Illustrator v29.7.1

    Lorsque je veux créer un motif d'après une illustration vectorielle que j'ai réalisée sous illustrator, j'ai un message d'erreur : "impossible de définir un nouveau motif d'après l'illustration active."
    Pouvez-vous m'aider car je suis bloquée dans mon travail. C'est très urgent.
    Merci beaucoup

    1 vote

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  6. TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors

    OS: Windows 10
    Illustrator: 29.7.1(64-bit)

    画像(TIF)を読み込んだ際に、白黒が反転してしまう。
    以前は問題なく読み込めていた。

    2 votes

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  7. Bug Graphic Display Corruption Issue (Pixel Artifacts on Screen Only)

    Windows 11 Pro 25H2 build 26200.7705
    Intel i7-14700
    Memory 32 GB
    AMD Radeon RX 7600 8 GB
    Storage 2 TB
    Illustrator 30.1 (64bit)


    We are experiencing a display issue when opening RGB graphic files. The content appears corrupted on screen, showing scattered or smeared pixel artifacts.

    In some cases, the issue is reduced or temporarily disappears when zooming in/out or scrolling the canvas. However, the problem is purely visual and does not affect the actual file data.

    When the file is saved or printed, the output is correct and shows no abnormalities.

    Please refer to the attached images for detailed…

    1 vote

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  8. Many issues in Illustrator 2025

    Hi everyone,
    I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

    ⚠️ Main Problems:

    Error ID: -128 when pasting text
    Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
    Can't paste the type. ID: -128
    This makes it impossible to replace or update any existing text areas.

    Can't move objects: transformation too large
    When…

    3 votes

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  9. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to…

    2 votes

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  10. Installed Fonts not showing

    Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.

    1 vote

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  11. 異体字グリフがプレビュー用に保存しても表示されない

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力し適当な単語を入力し一部のキャラクタを選択して異体字に変更する(異体字を含むフォントを指定すること)。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.異体字が指定されたキャラクタが「notdef」グリフで表示される。

    期待する結果
    埋め込まれたフォントを利用してオリジナルの体裁が表示される。

    実際の結果
    異体字を指定した部分がnotdef(U+0000)にフォールバックする。

    Translated:
    Step to Reproduce
    1. Open a new document, enter any text, type the appropriate word, select some characters and change them to alternate glyph (specify the font that contains the ALT).
    2. Check the "Embed allowed fonts for file preview" check box, save and close the file.
    3. Uninstall the specified fonts.
    4. Open the previous document in Illustrator.
    5. The character with the ALT specified will be displayed with the "notdef" glyph.

    Expected result
    The original appearance is displayed using the embedded font.

    Actual…

    11 votes

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  12. Frequent crashes when adding colors to swatches in Illustrator 2025

    Frequent crashes when adding colors to swatches in Illustrator 2025

    3 votes

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  13. Adobe Illustrator keeps turning on "Real-Time Drawing and Editing" when I want it off.

    Adobe Illustrator 30.0 keeps turning on "Real-Time Drawing and Editing" in the Performance Settings when I want it off. I uncheck it, and it's fine. It stays that way. However, sometimes if the app has been quit and reopened, the checkbox is ticked again. Unless I'm accidentally causing it to happen with a secret keyboard shortcut, the app is arbitrarily doing this itself! It also does it sometimes when the app is updated. It's actually an old bug and goes back many, many versions. Time it was stamped out, Adobe.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  14. Upon reopening Ai files, it shows that fonts are missing when they aren't

    To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

    Windows 10 Pro
    Adobe Illustrator v 29.5.1

    4 votes

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  15. The default text color in Swatches Info is rich RGB black when used in a CMYK document

    Create a CMYK document with Print profile.
    Create a Swatches Info object.
    Notice the black text in it is way too sharp on edges.
    Select text and check its color. It’s RGB 0 0 0, displayed in CMYK something like 91,17 78,69 61,95 97,45 (depending on the profile used, of course).
    It makes zero sense to use RGB Black in a CMYK document... in a live object especially.

    Yes, black color is not defined with Normal Paragraph Style, but is properly defined when a text is created with Type Tool. Why doesn’t this function know about it?

    11 votes

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  16. Linked image file extensions are truncated after saving and reopening (.PNG becomes .PN, .PDF become .PD) in Illustrator 30

    When working with linked raster assets in Illustrator 30 on macOS, the file extension of linked images may be truncated after saving and reopening the document. For example, a file originally named image01.PNG will appear in the Links panel as image01.PN, causing Illustrator to report the link as missing. The original file remains unchanged and accessible in Finder.

    This issue did not occur in older Illustrator versions (notably 25–26). Because these versions are no longer available for download in Creative Cloud on macOS, there is currently no stable workaround other than embedding images, which is not feasible for large projects.

    2 votes

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  17. Error in startup script with InDesign path, line: 1 I/0 error since latest update 29.8.2

    This error pops up on every Illustrator startup now:

    Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts
    CC\Adobe InDesign\indesign-v20.0.jsx
    Line I:
    I/0 error

    Tried reinstalling Creative Cloud and all apps using CC cleaner, no effect. Tried resetting preferences, no effect. Renaming the .jsx file helps but it's not recreated and presumably has some purpose (removing a similar one for Photoshop breaks Bridge Batch actions for instance).

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  18. Illustrator 2025 cannot copy and paste.

    I cannot get my illustrator to copy and paste. The newer the version, the more frequent this issue happens. Now, I couldn't even copy and paste.

    I'm not using any 3rd party clipboard management. I did not reconfigure my keyboard shortcuts. I have cleared windows clipboard, cleared preference. I tried shutting off the software and reopen. Every time is still the same.

    It's not a new issue. What baffles me is Adobe keep coming out to new features while couldn't deal with such simple function.

    4 votes

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    0 comments  ·  Performance  ·  Admin →
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  19. 2 votes

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  20. When a justified area type with a short line gets converted into a point type, text shifts

    Why this justified text suddenly jumps into the middle of the area type’s bounds when converted into a point type? Not new at all, happens in CC2017 at least. It should stay where it was. If I change it to be just left-aligned, it works as expected.

    4 votes

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