Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

8107 results found

  1. Artwork gets drawn duplicated

    Object glitches appearing in Illustrator when using the new 2021 - 25.3.1.
    Happens when moving around and zooming in and out, see attached.
    Anyone help?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. [ExtendScript] Rasterizing group creates two rasterItems

    1. MacOS 15.2.
    2. Adobe Illustrator 29.1
    3. Open demo document (attached) and run script (below).
    4. Should create one RasterItem, but instead creates two.

    Test Script (for use on attached test file):

    
    (function () {
    
        var doc = app.activeDocument;
        var item = doc.groupItems[0];
    
        // Raster Options
        var rasterOpts = new RasterizeOptions;
        rasterOpts.resolution = 192;
        rasterOpts.antiAliasingMethod = AntiAliasingMethod.None;
        rasterOpts.backgroundBlack = false;
        rasterOpts.clippingMask = false;
        rasterOpts.colorModel = RasterizationColorModel.DEFAULTCOLORMODEL;
        rasterOpts.convertTextToOutlines = false;
        rasterOpts.includeLayers = false;
        rasterOpts.padding = 0;
        rasterOpts.transparency = false;
        rasterOpts.convertSpotColors = true;
    
        doc.rasterize(item, item.geometricBounds, rasterOpts);
    
        var count = doc.rasterItems.length;
    
        if (count > 1)
            alert('The rasterization created two images but should have created only one.');
    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Can't constrain Curvature tool with Shift while moving points

    When using Curvature tool while drawing a line you can use the Shift key to constrain the new point to certain dimensions like you would with pen tool, but if you go back and try to move a point later, the shift key seems to have no effect on movement.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Manque de générer les vecteurs dans le menu objet

    Je trouve pas la fonctionnalité "générer les vecteurs"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Hyperlink not working 29.6.1

    Hyperlinks not working when exporting PDF in 29.6.1. Installed 29.5.1 and hyperlinks worked.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Illustrator sometimes stops responding when trying to "save as ..." a recovered file

    Illustrator stops responding when trying to "save as ..." a recovered file, afterwards one of two things happens. Either the application freezes and can only be shut with task manager, or a text box appears saying the printer driver is not compatible and opens the print menu settings

    1. Open illustrator, and textbox appears: "Illustrator just recovered from a crash" etc.
    2. press "ok" to open the document
    3. Document seems to function normally
    4. "Save as" (via file or via keyboard shortcut), destination is local on the computer
    5. Regardless whether it is renamed or not, press "save"

    From here I have had a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. AI 29.0 runs slower than previous version

    Is Illustrator running increasingly SLOW with every single update! It's not an update if the application keeps getting WORSE.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Creative Cloud Fonts wont sync.

    The fonts already installed via Creative Cloud show missing in Illustrator. It also keep removing the font from the font family stating font was unable to be installed due to an error. So every time I open Illustrator or simply start my system there a new font missing. CC sprouts an error regarding a font. Never had this issue before.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Pencil tool now smooths way to much, ignores details

    Please enable the former way of working with the pencil tool again.
    The tool now smoothes far too much on its own, even when set to "smooth as little as possible", it is now really inaccurate, small movements are ignored.
    Real free drawing is no longer possible , that is making this wonderful, intuitive tool partially unusable. Only roughly usable for creating character designs, for example. where we need tiny details. Such a shame.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Offset path gets applied as a single shape

    I am having an issue where when I offset a path, it adds the path as a single shape. In the past, I could ungroup the new shape and go from there. Now, I am unable to separate the new offset path from the original shape. My next step is to use the minus front feature around another shape. Please help, as I have tried everything from forums to ChatGPT and nothing is working.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Snap to Point doesn’t help much to snap an object’s edge to another edge, even with Smart Guides

    'Snap to point' in Illustrator is poor. You cannot currently snap objects together reliably. Results are inconsistent.
    For example:
    1) snapping a point to an edge does not work well, if at all. I have 'snap to point' on and smart guides enabled.
    2) when using constrain with the Shift key, whether they be points or edges. Even with Snap to Point turned on, or using Smart Guides. Just something simple as drag-copying another box adjacent to itself does not snap together the edges.

    In my videos, the first video applies to point 1) and the second video at 10s,…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Illustrator crashed, the file was not recovered

    ******* buggg thingy
    I was working on a file for more than 4 hours and suddenly my adobe crashed and all of my works were gone like a joke. It got relaunched and I couldn’t find my works it’s vanished.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Paste Remembers layers not working in 29.0 - 2025 update

    Just updated to the 2025 version of Illustrator 29.0, Desktop PC, and none of my layers are being applied when copy/pasting between files. Everything just pastes into the currently selected layer.
    The "paste remembers layers" option is ticked, I've restarted and I've reinstalled. I'm hoping for a hotfix soon, otherwise I will need to revert to 2024.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Layers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. EPS保存して再度データを開くと画像の位置がかわっている

    EPS保存して再度データを開くと画像の位置が勝手にかわっています。
    プレビュー画面で見ると普通ですが開くとおかしくなっています。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Edit Contents button in Control panel ignores the scope and always prefers the layer-level clip to the selected object-level clip

    In Illustrator we can make object-lelvel clip groups, by selecting objects and using Make Clipping Mask command.

    We also can apply a clipping mask directly to a layer if we select a path for a mask only, highlighting the layer we need to clip in Layers, and using a different Make Clipping Mask command, from the panel’s flyout menu.

    But then, if we select the object level clipping group and decide to select its clipped content, using the dedicated button in Control panel, it will ignore the scope and the intention and prefer to select the clipped layer’s content —…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color

    Eyedropper requires a ton of precision when picking a color of s stroke.

    Watch the GIF.
    Here I have violet and green lines, drawn above a raster image.

    I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

    I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. フォントの検索と置換パネルで表示用に埋め込まれたフォントをアクティベート出来ない

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力しフォント(AdobeFontsより導入したもの)を指定する。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.最初に表示される「環境に無いフォント」のパネルを閉じる。
    6.メニュー「書式→フォントの検索と置換...」を選択肢「フォントの検索と置換」パネルを開く。
    7.表示用に埋め込まれたフォントは追加のチェックボックスがグレーアウトしてチェックできない。

    期待する結果
    表示用に埋め込まれたフォントであってもフォントの検索と置換パネル上でAdobeFontsからアクティベートできる。

    実際の結果
    表示用に埋め込まれたフォントが検索と置換パネル上でAdobeFontsからアクティベートできない。

    ※表示用に埋め込まれたフォントであるということを明示的に表示するべきかもしれません。

    Translated:
    Step to Reproduce
    1. Open a new document, type in any text and specify a font (activated from Adobe Fonts).
    2. Check the "Embed permitted fonts for file preview" checkbox, save and close the file.
    3. Uninstall the specified fonts.
    4. Open the previous document in Illustrator.
    5. Close the "Missing Fonts" dialog that appears first.
    6. Select the menu item "Type > Find/Replace Fonts...".
    7. The additional checkboxes for fonts embedded for display are grayed out and cannot be checked.

    Expected…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Campo de texto não exibindo sublinhando correção

    Em alguns campos de texto, não exibe a correção para textos, esse problema acontece em alguns campos, quando cria um novo, ele volta a sublinhar o texto com erros ortográficos, isso atrapalha no processo de correção, você não consegue confiar na ferramenta de correção!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base