8256 results found

1. When a justified area type with a short line gets converted into a point type, text shifts

   Why this justified text suddenly jumps into the middle of the area type’s bounds when converted into a point type? Not new at all, happens in CC2017 at least. It should stay where it was. If I change it to be just left-aligned, it works as expected.

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Files won't actually save until closed.

   Illustrator 29.8.1

   When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

   The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

   Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an online system, and I don't want to have to close it and then reopen it to do so.

   Illustrator 29.8.1

   When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

   The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

   Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an… more

   2 votes

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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3. No me funciona el contornear trazados

   al momento de realizar de darle a la opción de contornear trazado se agrega como efecto en el objeto pero no abre la ventana de opciones y edición de ese efecto.

   2 votes

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   Need More Info  ·  1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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4. 画像トレースのパスが粗すぎる

   手書きの線画を画像トレースで取り込む時、パスが粗すぎて手書きのニュアンスが消えてしまいます。
   以前のバージョンまでは、細かくトレースされていました。
   イラスト制作が主な仕事なのですが、仕事に使用する上で致命的な欠点です。
   仕方がないので、まだ以前のバージョンを使用しています。
   早急に改善をお願いいたします。

   3 votes

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   Under Review  ·  14 comments  ·  Tools  ·  Delete…  ·  Admin →
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5. Text Overflow / Overset (+) Indicators are not shown

   A strange thing is happening with a few of my files. Some text boxes have stopped showing the indicator when clicking off of the text box which has text overflow. This recently cause me to mistakenly print a file that had text overflowing with no indication. Why is this happening?

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   3 votes

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   7 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Moving a segment with Direct Selection won’t display an alignment guide to another segment

   Smart Guides stopped working properly with the Direct Selection tool in v29.6.1.

   For example, if moving a path segment with the Direct Selection tool, construction/alignment guides no longer appear relative to surrounding elements.

   In the attached screen recording, an alignment guide should appear in relation to the left vertical sides of the two rectangles. You can see the intersection label is also missing when the paths touch one another. FWIW, the feature works in v29.6 and Beta with the same settings.

   On a related note, holding the Command + Shift with the primary Selection tool is also disabled now.

   Please fix this ASAP. This is a critical bug that severely limits productivity and quality.

   AI 29.6.1

   Smart Guides stopped working properly with the Direct Selection tool in v29.6.1.

   For example, if moving a path segment with the Direct Selection tool, construction/alignment guides no longer appear relative to surrounding elements.

   In the attached screen recording, an alignment guide should appear in relation to the left vertical sides of the two rectangles. You can see the intersection label is also missing when the paths touch one another. FWIW, the feature works in v29.6 and Beta with the same settings.

   On a related note, holding the Command + Shift with the primary Selection tool is also disabled now.

   Please… more

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   3 comments  ·  Snapping  ·  Delete…  ·  Admin →
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7. Acabo de actualizar AI y esta todo inestable, solucionen por favor....

   Solucionen por favor....

   2 votes

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   Need More Info  ·  4 comments  ·  Other...  ·  Delete…  ·  Admin →
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8. Artboard renaming doesn't work

   When I rename an artboard, either through clicking the artboard name above my graphic, or by going through the Artboard properties panel, I change the artboard name, then save the document, and close it. When I reopen the document the previous artboard name is there, the new one wasn't saved. This happens in an .ai and .svg file.
   (The webform for submitting ideas doesn't let me upload .ai or .svg files.)

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   Request to Contact Support  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. Mouse cursor highlight disappeared/not showing up?

   That's it. It just disappeared. Reset computer - didn't fix it. I'm on Windows 11 Pro Version 24H2. I'm updated to the latest Windows 11 version, and the latest Adobe Illustrator CC version (v 29.8.1)

   2 votes

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Wrong appearance of Drop Shadow effect with text object (non-English characters).

    Wrong appearance of Drop Shadow effect with text object. It looks like effect use incorrect regional standards settings separate from the text itself causing the shadow looks like complete other characters .

    Also, if you turn off BLUR in DROP SHADOW, the shadow becomes normal. And this does not happen with all fonts.

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    1 vote

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    Need More Info  ·  4 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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11. Cloud saving only works after creating a project

    Operating System: Windows 11 Home, Version 25H2 (Build 26200.7171)
    Illustrator Version: 30.0 (64-bit)

    Steps to reproduce:
    When trying to save a new file as a Cloud Document, the “Save” button remains greyed out.
    I am correctly signed in to my Adobe account and can open existing Cloud files without issues.
    However, Illustrator will not allow saving to the Cloud unless I first manually create a new Project folder.

    Expected result:
    Saving directly to “Your Files” in the Creative Cloud should work without having to create a project.

    Actual result:
    No valid Cloud location is detected until a new project is created manually.
    After creating a project, the file can be saved normally.

    Workaround:
    Create a new project folder

    Operating System: Windows 11 Home, Version 25H2 (Build 26200.7171)
    Illustrator Version: 30.0 (64-bit)

    Steps to reproduce:
    When trying to save a new file as a Cloud Document, the “Save” button remains greyed out.
    I am correctly signed in to my Adobe account and can open existing Cloud files without issues.
    However, Illustrator will not allow saving to the Cloud unless I first manually create a new Project folder.

    Expected result:
    Saving directly to “Your Files” in the Creative Cloud should work without having to create a project.

    Actual result:
    No valid Cloud location is detected until a new project is… more

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.

    I've gone over this problem in detail on the forums here:

    https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

    Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

    This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

    1. FIRST select "Save As..."
    2. Choose SVG as your format.
    3. Click save and wait for the SVG options dialog to appear.
    4. Change the precision value from 1 decimal place to something like 5-6.

    If you don't do this, any SVG you open and save (even if no edit was made) will likely end up malformed.

    You can replicate this by opening a SVG, nudging it maybe a pixel or two, and then saving it with ctrl+s. Re-open the file and then observe the obvious distortions and rounding errors.

    Right now, as it stands, It's so easy to corrupt any icons you might be working on if you are making changes from SVG to SVG.

    All you have to do is make a small modification, hit CTRL+S, and then ... boom! Your file is now instantly corrupted and rounding errors distort your paths.

    Here is an example.

    Original Image:

    https://community.adobe.com/t5/image/serverpage/image-id/784478i544B7B1A8591C865/image-size/large/is-moderation-mode/true?v=v2&px=999

    Re-Saved Image:

    https://community.adobe.com/t5/image/serverpage/image-id/784479i67374AE1F641A82B/image-size/large/is-moderation-mode/true?v=v2&px=999

    I urgently request that Adobe does something about this, such as letting users define their default save options somewhere in the preferences so that this sticks permanently. Right now, precision is reset to 1 decimal place on every launch of the application.

    Please add an "Export Options" section to the application preferences, or a menu item that allows us to set a default SVG export profile.

    I beg that someone on the team incorporates an option to fix this!

    Thanks so much for reading.

    I've gone over this problem in detail on the forums here:

    https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

    Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

    This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

    1. FIRST select "Save As..."
    2. Choose SVG as your format.
    3. Click save and wait for the SVG options dialog to appear.
    4. Change the precision value from 1… more

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    7 votes

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    9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Should be fixed in Beta. Please verify if this works properly now.

13. Artwork was deleted after switching between files.

    AI 30.1 MacOS

    All my artwork was deleted when I switched back from another file that I copied art from, including guides. Tried Undo multiple times with no luck. Had not saved file.

    1 vote

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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14. Gaussian Blur preview is slow to calculate

    Gaussian Blur is just so difficult to use, and preview NEVER works.

    When it's activated, to make a change on the objects or font that it is applied to, requires that I always turn it off first and turn it back on later. There is always a long delay for it to appear. The Gaussian blur needs to be redesigned so it is as dynamic and powerful as the feature in Photoshop.

    1 vote

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    Need More Info  ·  3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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15. Swatch Info rendering / grouping issue

    I was creating a tutorial for the swatches info, and I had a bug with the swatch object creation.

    I think the edge rendered outside the canvas but it created a group of patterns and text. total gitchout, but illustrator is stable, I filmed attached screeshot explaining

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    1 vote

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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16. Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn ich ein Bild aus einem CMYK-Dokument in ein RGB-Dokument einfüge. Wird ein schwarzes Bild über den Dateiexplorer neu verknüpft, erscheint es wieder korrekt.

    Zum Nachstellen bzw. Ursachenfindung habe ich ein RGB-Dokument erstellt und dort mehrere Bildvarianten platziert:
    - 1.RGB.jpg (Ausgangszustand, alle Bilder korrekt sichtbar)
    - 2.RGB-zu-CMYK.jpg (nach Umschalten des Dokumentmodus auf CMYK sind die RGB-Bilder zerstört)
    - 3.CMYK-zurueck-RGB.jpg (nach Rückstellen auf RGB sind die RGB-Bilder wieder korrekt, die CMYK-Bilder jedoch schwarz)

    Daraufhin habe ich die gleichen vier Bilder anstatt verknüpft eingebettet und mehrfach zwischen RGB und CMYK gewechselt – dabei traten keinerlei Probleme auf. Alle Bilder blieben stabil, ohne Schwarz oder Verfärbungen.

    Meine Vermutung: Illustrator verliert beim Umschalten des Dokumentfarbmodus den Bezug zu den verknüpften Dateien, was zu den beschriebenen Fehlern führt.

    Workaround: Bilder einbetten. Das funktioniert zuverlässig, vergrößert aber die Dateigröße erheblich (was bei meinen Layouts mit meist 6 verschiedenen Versionen pro Plakat sehr unpraktisch ist).

    Fragen:
    Haben andere Nutzer das gleiche Problem?
    Handelt es sich um einen bekannten Bug?
    Gibt es eine Lösung, ohne Bilder einbetten zu müssen?

    MfG Ralf Fleischer

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn… more

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    2 votes

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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17. Unable to create new file, have to restart software

    As title, unable to create new file, have to restart software every time

    2 votes

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. Suddenly crashes or bugs

    Suddenly crashes or bugs

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    2 votes

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    Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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19. Sometimes Alt-dragging a Variable Stroke Width width handle results in the other side of the handle snapping to 0

    Sometimes Alt-dragging a Variable Stroke Width width handle results in the other side of the handle snapping to 0. Very unexpected behavior.

    I have not as yet found a repeatable test case for this, perhaps now that I've posted this bug I will try to isolate it the next time this happens to be and add it here :)

    2 votes

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20. Create Outlines shortcut not working (Shift + Ctrl + O)

    Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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