8051 results found

1. Bug - Beta 29.6 180 Mac - Shift+R pops up window while typing.

   This does not happens in the regular version of Illustrator.

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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2. Problem with Grouping Layers

   I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer group contains red objects. When I go into the layer panel and select both layer groups and hit ctrl G for group all the yellow and all the red objects become combined into a single layer group instead of the layer groups themselves becoming a sub-layer group of a sub group layer. Not only do I get this problem, but all the original layers that originally contained those separate layer groups become blank layers left on the template and that would be outright tedious to have to search through all the layers and delete the ones that are empty.
   I didn't use to have these problems so It must have been an update or something.

   I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer… more

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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3. "Other option" for text in Properties panel slow down PC

   Illustrator beta 29.5 35
   When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
   I link the screenshot ot the software frozen after clicking the button.

   Windows 11 10.0.26100 build 26100
   AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
   RAM 32GB
   nVidia RTX 3080 Laptop

   Illustrator beta 29.5 35
   When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
   I link the screenshot ot the software frozen after clicking the button.

   Windows 11 10.0.26100 build 26100
   AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
   RAM 32GB
   nVidia… more

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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4. Unknown error during file import

   Illustrator 2025 (29.1)
   MacBook Pro M3 16"
   MacOS Sonoma 14.7.1

   When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

   This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Command-H stopped working for show/hide edges in 29.0.1.

   Maybe this stopped earlier, I never bothered with any release of 2024.

   I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.

   Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.

   And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided some hotkeys are completely unchangeable in After Effects? Any other suggested workarounds are welcome.

   Maybe this stopped earlier, I never bothered with any release of 2024.

   I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.

   Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.

   And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided… more

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   A reboot helped to fix the problem.

   If you encounter a similar problem — please upvote this and comment.

6. Dimension line gets shifted when multiple dimensions are selected with Shift held

   When holding down the Shift key to select multiple dimensions, the one clicked will move once with each click

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   4 comments  ·  Tools  ·  Delete…  ·  Admin →
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7. Selection tool doesn't work to resize

   Illustrator version 29.3.1 (2025)

   The Selection tool (black arrow) does not work anymore and i can't resize things on any of my documents. I tried to close-reopen illustrator and even restart the entire computer without any results.

   iMac retina 2017, Radeon pro 560 4gb, SSD; macOS ventura13.6.8)

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8. プリントに選択したページは全て空白です

   Illustrator 2025（29.3）で、アートボードを印刷しようとすると「プリントに選択したページは全て空白です」 というエラーが出て印刷ができない。リンクオブジェクトにリンクを配置した際、リンク元となるデータが.aiのファイルで、かつそのリンク元のレイヤー内でリンクオブジェクト（確認したケースでは埋め込みリンク）のみが表示されており、その他のパスなどの要素が表示されていない場合にこの現象がおきた。

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   1 comment  ·  Print  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please package the documents and send them to the team for investigation, at sharewithai@adobe.com

   Kindly provide the specification of your OS, the printer, and mention the link to this bug report: http://illustrator.uservoice.com/forums/601447/suggestions/49657679

9. Subject: Issue with Type Tool - Font Changes Automatically After Pressing Spacebar

   Dear Adobe Team,

   I hope this message finds you well. I am reaching out to report an issue I am encountering with the Type Tool in Adobe Illustrator.

   When I select any font and start typing, the font automatically changes after I press the spacebar. This issue occurs regardless of the font selected, and I am unsure why this is happening.

   Could you please assist me in resolving this problem? I would appreciate your guidance on how to fix this issue or if there is a setting I need to adjust.

   Thank you for your help. I look forward to your prompt response.

   Best regards,

   Dear Adobe Team,

   I hope this message finds you well. I am reaching out to report an issue I am encountering with the Type Tool in Adobe Illustrator.

   When I select any font and start typing, the font automatically changes after I press the spacebar. This issue occurs regardless of the font selected, and I am unsure why this is happening.

   Could you please assist me in resolving this problem? I would appreciate your guidance on how to fix this issue or if there is a setting I need to adjust.

   Thank you for your help. I look forward to… more

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Recolor - Color Theme Picker not working with recolor tool

    When trying to recolor an asset, the color theme picker doesn't function as normally.
    This feature was working normally last week.
    I've attached a video to demonstrate the issue.

    Windows 11 system. version 24h2
    Adobe Illustrator Desktop v29.3.1

    Thank you for providing a very easy and convenient, zero effort, third party method for your users to report simple problems with your expensive products.

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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11. 合成フォントを使うとaiファイルのPDFデータが空白になる

    「PDF互換ファイルを作成」をチェックONにして保存したaiファイルには「ネイティブデータ」と「PDFデータ」の2種類の異なるデータが格納されています。

    Illustrator環境設定「ファイル管理 > バックグラウンドで保存／書き出し」をONにして合成フォントを使うと、aiファイルの「PDFデータ」が空白（PDFのコンテンツストリームが空）になってしまう場合があります。なお「ネイティブデータ」は正常に保存されます。

    ●PDFデータの確認方法
    拡張子「ai」を「pdf」に変更してAcrobatで開く。拡張子「ai」のままAcrobatで開いてはいけない。
    または、InDesignドキュメントにリンク配置する。
    または、macOSならクイックルックで表示する。

    再現手順

    ●前準備
    1. Illustratorを起動
    2. 環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックONにする
    3. 合成フォントをすべて削除する
    ●再現操作
    1. 新規ドキュメントを作成
    2. 合成フォントを新規作成
    3. テキストツールで文字を入力
    4. 2の合成フォントを3に適用する
    5. ファイル保存
    6. 合成フォントの設定を変更する（ウェイト変更など）
    7. ファイル保存

    2020（24）は5の時点でアラートが表示される。
    2021（25）は5の時点でアラートが表示される。
    2022（26）は5の時点でアラートなく保存されPDFデータが空白になる。

    2023（27）は7の時点でアラートなく保存されPDFデータが空白になる。

    対処方法

    環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックOFFにする。ただし抑止はされるが完全に防止できるわけではない。

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Megumi responded

    Fixed in the latest product build 28.1.0.141.

    製品版28.1.0.141にて修正対応されています。

    
    

12. Macのスクリーンタイムでの利用時間カウントが正常でない

    1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン：
       Mac OS 13.6.4（22G513）
       Illustrator 29.3.1

    2. 問題が発生したときに実行していた手順：
       アプリを起動した状態で、Macをスリープした状態（操作は行っていない）

    3. 想定していた結果：
       Macのスクリーンタイムでは、Illustratorの使用時間がカウントされない

    4. 実際の結果
       スリープしている時間も、ずっとIllustratorを操作した時間としてカウントされている
       （添付画像はある日のスクリーンタイムのスクリーンショットです。
       　深夜2時から朝の11時にかけて、スリープ状態でしたが、Illustratorを操作したことになっています。
       　1度きりの発生ではなく、毎回このような状態になっています。）

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13. Contextual menu popping up far from cursor

    Canvas right click contextual menus are showing up far from the cursor (see video).
    Changing the window size dramatically changes distance from curser (bigger = further away).

    Tried to fix by:
    - Restarting Illustrator
    - Restarting machine
    - Checked for updates (none)

    Setup:
    - Mac OS X 15.2 (24C101)
    - Illustrator 29.2.1
    - MacBook Pro 15" M1
    - LG Superfine 5K
    - AORUS FI27Q-X 27 1440p

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14. 画像トレースのグラデーションが適用されないバグ

    バージョン 29.2.1で、［画像トレース］パネルの［グラデーション］をONにしただけではグラデーションが適用されません。
    ［滑らかに］のスライダーを操作すればグラデーションが適用されます。

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15. When does Adobe plan to update Illustrator to new Windows 11 (24H2)?

    I can't install Illustrator on my new Windows 11 (24H2) computer.

    I understand that this 2024 operating system is not yet compatible with Illustrator. When does Adobe plan to update?

    Currently compatible Windows operating systems 11 v23H2, v22H2 and v21H2, Windows 10 v22H2 and v21H2

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16. Text converting to outlines when exporting and/or saving as SVG in Illustrator 2025

    Text is getting converted to outlines when exporting and/or saving as SVG in Illustrator 2025, even though I am NOT selecting that option. This is bad for SEO and accessibility and needs to be fixed asap.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Problemas para presentar pantalla

    Hola, tengo problemas al querer presentar pantalla en Adobe Illustrator (última versión, aunque me estuvo pasando con las últimas 4 actualizaciones). Cuando aprieto Mayús + F o aprieto la opción de Modo presentación, la pantalla se bugea y hace glitches. Desde ya, gracias por su ayuda y atención.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Please share the details about your OS, GPU, Ai build

18. Bitmap (1-Bit) Image downsampled to 300 dpi in PDF Export - スリープさせるとレインボーカーソル化

    MacBookPro OS 13.6.4
    Illustrator 29.3.1

    Illustratorを起動したまま、画面を（物理的に）閉じると、次画面を開いた時にIllustratorがレインボーカーソルのまま動かなくなります。毎回強制終了して再度起動しています。
    ブラウザなどの他のアプリケーションはレインボーカーソル化しません。

    Illustratorを28にしていた頃は起こらなかったです。

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    Under Review  ·  1 comment  ·  Launch  ·  Delete…  ·  Admin →
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19. Error Illustrator no encuentra los archivos enlazados

    Illustrator está fallando al reconocer los archivos enlazados, no los linkea en autámatico al abrir el archivo por más que esté empaquetado. En oficina ya son 3 computadoras Macbook Pro M3 que estamos teniendo ese problema desde la última actualización.

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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20. Incorrect Zoom Label when Disabling "Display Print Size At 100% Zoom" Preference

    With an artboard zoomed to 100%, and after disabling the preference "Display Print Size At 100% Zoom" preference, the zoom level is incorrectly reading "52.55%" until I switch Pixel Preview on and off again. See the attached screen recording for the exact steps to recreate this issue with a 1080px x 1080px artboard.

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    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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