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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8067 results found

  1. Collecting for Export marks document as edited

    Select 'Export as Resource' and the document will become 'Edited'
    Illustrator 29.0.1

    1 vote

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  2. Illustrator freeze after navigating through opened files

    When i have two or more opened files and i navigate through Ctrl+Tab the first files remains open but no tool works except Ctrl+0 and then all starts working again...

    1 vote

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  3. 3D Materials Panel Causes Much Longer Document Load Times

    Regarding the 3D Effects Panel in Illustrator, it seems to take nearly 20 seconds when launching a new document if in the previous session the Panel was active. If the 3D Effects panel was not active, then the document loads much faster. It would be great to have Illustrator handle the load time better.

    I'm using Illustrator version 29.2.1 in MacOS WITH Sequoia 15.2 on an M4 Pro 48GB RAM.

    2 votes

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    8 comments  ·  Performance  ·  Admin →
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  4. Embedded font previews get substituted when pasted as a vector smart object in Photoshop

    In some case, when opening the files, the app does not inform there are missing fonts. They're still displayed like the font is already installed in system. When I copy and paste into Photoshop (as vector smart object), the text is replaced by other fonts automatically without any announcement.

    2 votes

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  5. The blue "new feature" dot on the Pencil tool isn't going away in a secondary toolbar.

    I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.

    Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.

    The blue dot does go away if I close and restart Illustrator so it's not like…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  6. Curvature tool does some funkiness when clicking on a point of a different object

    Curvature behaves weird when you click on another object (related to https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44830828--corner-anchor-points-become-smooth-when-joining).
    But I'm not trying to join the objects, just click on it. It works fine if you click on the path of the second object, but if you click where an anchor point is it joins the two objects together at the point you click and the first anchor point of what you clicked off of. It also deletes all corner points of the object you clicked on.

    2 votes

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    3 comments  ·  Tools  ·  Admin →
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  7. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

    When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

    70 votes

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  8. About the Pencil Tool and Image Tracing in version 2025

    The accuracy of the path conversion for the pencil tool and image tracing has decreased in version 2025. Even if I change the settings to fine, it is converted to a coarse path, and I cannot express the details like in previous versions. Please improve it as soon as possible.

    9 votes

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    12 comments  ·  Tools  ·  Admin →
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  9. Fonts not showing after update to 29.8

    Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
    Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine

    1 vote

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  10. Enough with the memory sucking "upgrades" already!

    Hey Adobe, you've already forced us all to pay more for your subscription based software model now, so maybe instead of focusing so ******* building memory sucking AI generative tools for people who aren't artists, you should provide a version for the folks who don't need all this new ****. Stop messing with perfectly good and functional software that real artists want to use! I can't even tell you how many times the recent releases have crashed and I lost all my work, it's incredibly frustrating! I have a new macbook pro that can handle the demand, so the problems…

    2 votes

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    4 comments  ·  Performance  ·  Admin →
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  11. Illustrator sometimes reports the font is not installed but then finds it on its own

    Boa tarde, há uns dias abri um documento que dizia que o tipo de letra estava ausente e hoje ao abrir dizia que já tinha o tipo de letra utilizado naquele texto. Sendo que não instalei a fonte nem passei nenhuma ficheiro da mesma de um pc para o outro, podem dizer-me se isto é normal ou se há algum bug no vosso programa?

    1 vote

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  12. Repeatedly unable to create New Files

    After a few hours of running illustrator at work, it will come to a point where I cannot create a new file. Ctrl+N won't open the window. File > New... won't open. Clicking New File in the home page won't work. I have to close illustrator and reopen it. It happens at least 3 times a day and is quite frustrating. I've tried resetting my preferences and reinstalling illustrator, but it continues to happen.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  13. Quit making fonts unavailable (Neuropol)

    Almost every time that I open my menus and logos the fonts that I use are no longer available. I used the same Neuropol font for my menus and logos for 14 years before going to the cloud-based software. Since going to cloud based software I have had to resolve the missing Neuropol font to a slightly different variation at least 4 or 5 times. Not only is it annoying and time consuming, it is causing inconsistencies in my brand, and with this current update, it does not work at all.

    1 vote

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  14. Unidentified dash / gap values get shown as zeroes

    Make a simple test (as demonstrated in the attached GIF).
    Make sure you test this after relaunching Illustrator.
    Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

    A. Create a new document based on Web document profile
    B. Create a simple rectangle
    C. In the Stroke panel enable Dashed Line option

    The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

    D.…

    12 votes

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    1 comment  ·  Strokes  ·  Admin →
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  15. 縦中横の設定が機能していない

    縦書きの行の中で縦中横の設定を変更しても反映されません。
    (Illustrator Ver.29.1)

    6 votes

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  16. Extremelly laggy experience

    I have i9 14th gen CPU, 64 GB Corsair vengeance RAM , a 5090 RTX.. still my illustrator lags like crazy... It runs 10X smoother in my mac with M1 pro chip and 16GB RAM! This is soo annoying, I loose hours daily because of this lag...

    1 vote

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  17. Objects invisible after leaving Isolation Mode

    After making changes in Isolation Mode the objects become invisible until I move it. This has been happening to me in many different files.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

    5 votes

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    1 comment  ·  Isolation  ·  Admin →
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  18. Printer and settings won't stay selected

    Every other update makes the default printer not stay saved and selected. I also use a custom setting to make the PDF shrink to fit and that does not stay selected either. With my job of designing proofs and sending them out, this makes a huge time waster to have to select the printer each time, click done and then click print again to get the printer settings to come up.

    2 votes

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    0 comments  ·  Print  ·  Admin →
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  19. Live Paint settings reset on restart

    Whenever I open Illustrator the settings for Live Paint reset themselves.
    I.E. I double-click on the tool, set the swatch preview to off and highlight on, but next time I open Illustrator swatch preview is back on and highlight is off.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  20. The program is crashing frequently

    The program is crashing frequently, giving a black screen and sometimes the screen freezes on a file, even if I change tabs.

    1 vote

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