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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8152 results found

  1. Multiple Artboards only saving as main file name

    When exporting multiple artboards, they are not saving as individual artboard names but rather, trying to save as the main file name.

    Mac Ventura 13.5.1
    Illustrator Desktop Version 27.8.1

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  2. Exporting SVG file with Preserve Editing Capabilities checked issue

    I have a doc with multiple artboards. When I export the SVG file, I select the individual artboard and export like usual, but recently it's been exporting the entire doc, with all the other artboards as well. Even previewing doesn't show all of the boards, I can only tell when I open the SVG file back up or look at the file size.

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  3. 「上弦・下弦」の意味が逆

    効果>ワープ>上弦・下弦
    こちらの「上弦・下弦」の意味が逆
    誤訳ではないでしょうか

    14 votes

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    5 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  4. Can't access any of the toolbar elements since Updating to new Mac OS

    When I click on any of the elements in the left-hand toolbar nothing happens except sometimes it pulls me out of Illustrator entirely, as if I clicked on the desktop. Also the cursor appears to be off by an full inch. I don't if that issue is related, but I only started having these issues after I updated my computer to the latest Mac OS two days ago. Can you please let me know when this will be fixed. I have clients waiting for designs and I can't create anything in Illustrator at the moment. (Checked and Illustrator is up…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  5. With GPU enabled, the screen flashes when panned

    Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400

    With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. app.preferences.setIntegerPreference() does not work

    app.preferences.setIntegerPreference("rulerType", 0) changes the selection in the GUI but doesn't actually apply the change to the document.

    I still have to go into the GUI preferences, change the units to something else, then back to inches and close for the change to actually apply to the current document.

    3 votes

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    1 comment  ·  SDK and Scripting  ·  Admin →
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  7. Variable Font Changes

    While working with a Variable Font in Adobe Illustrator 27.2, everything works fine, and I save and close the file I am working on. The next time I open the file in Illustrator, the Variable Font changes to an italic version. There is no easy fix to revert the text other than to select and adjust it.

    8 votes

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid…

    13 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  9. Smart Guides do not work properly in large documents

    I don't know if this is a recent problem with the 2023 version on Illustrator, but when I'm working on very large documents, smart guides simply do not work. I have to zoom really close to be able to snap and align this correctly. I believe that the behavior of such functionally should be scalable and independent of zoom levels.

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  10. Workspace keeps disappearing

    I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.

    2 votes

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    1 comment  ·  User Interface  ·  Admin →
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  11. Training videos do not open

    I have just started to use AI and I want to watch every training video which is provided. Unfortunately, when I click any of them, just blank page comes and I cannot do anything else.

    1 vote

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    0 comments  ·  Learning and Help  ·  Admin →
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  12. Illustrator crashes if you search in the file explorer to relink/change image

    Windows 10 Pro (22H2)
    Illustrator 28.0 (64 bit)

    When you try to relink/change an image you get the file explorer window.
    Then you click on the search box and it freezes, only option is to cancel and return to Illustrator, but the program is frozen and the only solution is to kill it via the Task Manager.

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  13. Justification attribute to center text in Illustrator API

    Why do Justification to aiCenter and Align Center produce different results?
    Given myLabel string with at least one line break character in it, when I use JavaScript code like this...

    Set myFrame = textGroup.TextFrames.Add
    myFrame.TextRange.CharacterAttributes.Size = defaultFontSize
    myFrame.TextRange.CharacterAttributes.TextFont = appRef.TextFonts.Item(nameOfFont)
    myFrame.Contents = myLabel
    myFrame.Paragraphs(1).ParagraphAttributes.Justification = 2 ' aiCenter
    myFrame.Position = Array(myXPos, myYPos)

    ...the lines of text are not centered with respect to each other.

    Is there a way, using the JavaScript API, to achieve text-centering of multiple lines in a text frame?
    If not, I'd like to request a new paragraph attribute to the JavaScript API to accomplish this function.…

    2 votes

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    3 comments  ·  SDK and Scripting  ·  Admin →
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  14. Quotation marks with extra space in latest update? How to solve?

    Hello. In latest Illustrator version closing Quotation marks has unwanted extra space. Is there any solution to the problem?

    2 votes

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. Isolation mode requires more than 2 clicks

    I have to double click several times to enter isolation mode when an asset is in multiple nested groups.

    It was not apparent I needed to double click multiple times to drill down into subgroups until writing this feedback and observing the program much more closely.

    I was trying to enter isolation mode by rapidly clicking on the element I wanted to isolate, but Illustrator does not drill down into a deeper group unless there is a pause in clicks. It is therefore possible to click on an element 10-20 times in quick succession which is interpreted as only a…

    1 vote

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    3 comments  ·  Isolation  ·  Admin →
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  16. error en comandos

    No permite utilizar ningún comando, ni para acercar o alejar. nada...

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  17. Color Picker changes the settings when saved

    I am tweaking a color in Illustrator CC. I make slight adjustments to the Saturation and Brightness controls and hit Save. When I open the color picker again, the Hue, Saturation and Brightness controls are all shifted slightly. The Hue is especially disconcerting as it appears to be shifting left with every save.

    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  18. Place individual PSD layers into Illustrator as LINKED files like InDesign

    Placing individual psd layers in Illustrator is a joke compared to Indesign.

    When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)

    You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.

    The Adobe online instructions mention that…

    7 votes

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    3 comments  ·  Images, Links  ·  Admin →
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  19. Dragging Pallets from monitors with different magnifications causes problems

    I have two monitors on my desktop. Both are 4K but one is set to magnification 100% and the other set to 175% for easy reading. When I run Illustrator on the 100% monitor and the pallets slip over to the 175% monitor, the pallets enlarge to 175%. Dragging them back to the 100% monitor leaves them at 175% magnification (which is much bigger than everything else).

    The magnified pallet still takes up the size of the regular un-magnified pallet, but the contents are too big to work and there are no scrollbars. So the Pallet boundaries are resized, but…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Pen Tool Glitching out, selecting multiple points at once or drawing multiple lines creating a blank white space.

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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