Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8060 results found
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Locked and/or hidden objects still become selected
The object is locked and/or not visible, yet when the layer is selected, all objects including the locked and hidden objects become selected and move when they should not.
(Illustrator 26.0.1 / OS Catalina 10.15.7)
4 votes -
i can't make my shape bigger or smaller
when ı creat a shape ı can t make it smaller or bigger because ı cant see the tools
1 vote -
Texto no funciona correctamente
Hola, tengo problema con la Herramienta Texto, el trazo no cambia, el texto no se ve aparece todo en negro cuando escribo.
1 vote -
Illustrator's Round Outline Bevel with Standard Lighting Causes Weird Shadow
Added a custom "round outline" bevel with "standard" lighting and ended up with a weird shadow effect in the upper-right corner of the 'g' in this logo that I can't seem to get straightened out. It seems to be a bug in the overall process.
1 vote -
Crashing
I am working on a 158 page book and have to make some changes in Illustrator. After every 4th Page Illustrator crashes on me.
1 vote -
When I try to change the language for the whole document it doesn't work. I change it and when I open it again it has the old language.
When I try to change the language for the whole document it doesn't work. I change it and when I open it again it has the old language.
3 votes -
No abre la interfaz, solo aparece la ventana de gris
Abro el programa y solo se queda en la ventana en color gris y no me salen las opciones, esto pasa con la Version 26.0
1 vote -
App is crashing without saving the work
My illustrator app on iPad is crashing frequently and the brush is also not working and it is not saving while it crashes
2 votes -
AMD Radeon Pro 580 rendering bug
Hi, I have a 2017 iMac Retina 5k 27", 64GB RAM, Mac OS Catalina 10.15.7 with AMD Radeon Pro 580 GPU, 8Gb VRAM, driver version 01.00.931, Illustrator 25.4.1. I am getting odd effects in rendering of linear gradients where angular areas of colour appear at higher magnifications. If the GPU is turned off in Illustrator prefs the effect disappears. Please see screenshot attached showing the effect with GPU. Is there a fix for this, please?
2 votes -
Guides are invisible
The update made my guides disappear unless I click on the object or artboard. It would be OK, but when I use the arrows to move the guides they disappear and I can't see how far I have moved them. May I change this update back to how it was.
1 voteIf it happens to you, check if you have your edges on: View > Show Edges
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Some shortcuts don't work while using non-English keyboard / language layout
After upgrading to AI 26.0 (and still not fixed in 26.0.1) some shortcuts stopped working, like those:
- Show/hide layers = cmd + ;
- Lock selection = cmd + 2It seems that all shortcuts with czech letters on the keyboard instead of US are affected. To be clear:
- On us keyboard there is ";" key, but on the Czech keyboard, there is "ů" letter.
- The same for the letter "2" on US, on the Czech keyboard, there is "ě" letter.Possible fix: to keep logic as before, when everything worked, you have to work with hardware…
31 votes -
Illustrator 2022 DOES NOT OPEN.
This new Illustrator update DOES NOT WORK. Just installed the new 2022 update yesterday 11/01, and it worked for half the day, and in the second half, the app refused to open. Tried again this morning 11/02, and there was a small update to Illustrator, so in hopes of fixing the issue from yesterday, I installed the update, and guess what, still broken. I reinstalled the past version of Illustrator, and that doesn't work now either. I'm not telling you how to do your job Adobe, but for me to do my job, I need Illustrator to work. If you…
2 votesThis is embarrassing and incredibly sad to hear. I can’t imagine to be cut off a my main tool when I need it.
I guess the only option you can try is to clean all the traces of previous versions installed with the Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html), install 2021 version and hope it work.
So sorry it happened, and I wish I could do more.
Please add votes to this if you experience the same issue, it will help to initiate a proper investigation. -
Illustrator 2022 Ver 26.0.1: Freezes/Crashes on Exit
Illustrator 2022 works fine, launches as usual. Yet when exiting the software, no matter if used or not, it freezes. The only way to properly exit the app is via Task Manager: End Process.
Software has already been stress tested, cleaned up and reinstalled. Issue doesn't persist in previous version.
System Information:
Edition Windows 10 Home
Version 21H1
Installed on 20-Jun-21
OS build 19043.1288
Experience Windows Feature Experience Pack 120.2212.3920.018 votes -
テキスト操作時のIビームの点滅が早すぎる
Illustrator 26.0 (Intel/Ja_JP)
macOS10.15.7テキスト入力時のIビームのフリッカが強すぎる。Tツールにてマウスカーソルを移動し挿入点を変更した際に特に早くなります。現象の動画を添付します。
入力時はカーソル付近を注視するため図形明滅刺激の影響による健康被害の発生につながる可能性もあります。ver.25の仕様に戻していただきたいと思います。
また、M1でも同様の挙動との報告を受けております。2 votesIllustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
いただきましたご報告につきまして、Ver26.1で改善されておりますのでステータスを変更させていただきます。
こちらの投稿に関するご報告について、後日何かしらの変更が加わるようなことがある場合には、こちらにてお知らせをさせていただきます。
今後ともどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Images not appearing on shared link
When I create a shared link for review, the image do not appear on the link.
1 vote -
Can't Save As or Export
Experiencing these exact issues reported by other users.
Tried Uninstalling/Re-Installing
Granting Full Disk Access
Uninstalling/Installing Older Version (25.4.2)
All the different combinations of shutting down and restarting
Reset SMCNothing is working.
1 vote -
Inability to add graphics in libraries
This is a bug. This is where Adobe informs me to report a bug. For the record this must be said right away.
I made a library and could initially add graphics to that library, but all of a sudden graphics wouldn't add itself whether I dragged or specifically selected "add ...".
It added an irrelevant fill color instead.
1 vote -
フリーズする
os...Windows 10 Pro
バージョン：2022最新版。
描画作業をしていると突然フリーズして落ちる。復元されない。（2020版では、復元されたのに）仕事が進まなくて困っています。
2 votesIllustrator 製品版フィードバックへご協力いただきありがとうございます。
ご報告いただいた内容の詳細が不明ですので、詳細をお知らせください。
最初にお願いがございます。
「Illustrator 2022」は、先日、安定性の向上をおこなったバージョン「ver.26.0.1」を一般リリースいたしました。
ご報告いただいた現象について、この最新バージョンで再現するかをご確認ください。もし、同じように再現するような場合は、以下の質問にお答えください。
1. マシンのハードスペックをお教えください。
2. どのようにデータを作成し、どのような操作でフリーズするのか、再現手順をお書きください。
3. 再現データがあるようでしたら、検証用にご提供ください。お手数をおかけいたしますが、よろしくお願いいたします。
Illustrator チーム
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My Graphtec CE Lite-50 cutting machine, is no longer working since the new 2022 Adobe Illustrator.
I use the Graphtec CE Lite 50 to cut my vinyl. Since Adobe Illustrator updated to the 2022 version, my cut option to send it to the Graphtec to cut, is gone from the file section. Why is this?
1 vote -
1,macos10.15.7 Illustrator26.0 PhotoshopEPS形式画像を配置すると指定したサイズにならない psd形式は問題ない
この現象は、以前のバージョン CC2021までは発生しませんでした。
解決策がありましたらお教えください。
Windowsでは未確認です。2 votesIllustrator 製品版フィードバックにご協力いただきありがとうございます。
ご報告いただいた「PhotoshopEPS 画像を配置するとサイズが大きくなる」という現象ですが、再現できませんでした。
Photoshop の画像解像度ダイアログで「幅、高さ、解像度」が同じデータを各種画像形式で保存し、Illustrator 2022 に配置した場合は、同じサイズで読み込まれています。
いくつか質問させていただきます。
1. Illustrator 2022 では、全ての Photoshop EPS 画像ファイルで同じ現象が再現しますか？ （リンク、埋め込み）
2. Illustrator 2021 で新規ドキュメントを作成し、同じデータを配置しても問題ありませんか？
3. 各画像データを Photoshop で開いて画像解像度ダイアログで確認しても、同じサイズ設定ですか？
4. 確認しても「幅、高さ、解像度」が同じ画像データにも関わらず、やはり Illustrator への配置サイズが変わってしまうようでしたら、問題のデータを検証用にご提供いただけますか？
以上、お手数をおかけいたしますがよろしくお願いいたします。
Illustrator チーム
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