8059 results found

1. Preview Problem in imac m1 on GPU Performance

   This problem occurs when Illustrator is on the GPU Performance, there is a Preview problem in some parts .. I have a request to solve the problem, this problem has not been solved in the last update either ...

   illustrator 25.2.3 & 2022!
   System imac m1
   memory 16gb

   macos monterey 12.01

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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2. Saving to Creative Cloud is Changing My Patterns

   This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
   Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is not consistent. Sometimes it happens, sometimes it doesn't, and sometimes it happens to just some motifs in a design and not others.
   After countless tries to figure out what it is, it does appear to be that patterns saved to Adobe's Creative Cloud will have this happen, whereas if I save it to my computer, it will not. Thank you for the help!

   This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
   Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is… more

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   13 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

3. Windows

   １　Windows 10 Pro　バージョン20H2／プロセッサ　Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz／実装RAM　32.0 GB (31.8 GB 使用可能)／64 ビット オペレーティング システム、x64 ベース プロセッサ

   2　Illustrator2021で作成したデータを2022（最新版）で開き、デザインのバリエーションの作成を行おうとした。配置されている画像は２つ。うち1点の差し替えを行った。（Photoshopデータのリンクを変更）。差し替えた画像の大きさを変更するため、リサイズを行ったところ、アプリケーションがクラッシュ。復元データにより、1つ前の手順まではデータが残っており、作業の続行ができた。が、再び同じ作業（配置画像のリサイズ）でクラッシュ。
   3　続行したデータを開き直し、もう一度作業のやり直しをしようと思った。
   4　２つのリンク画像が消失した。『「」というリンクファイルが見つかりません』というアラートが繰り返し出る（「」というファイル名をつけたことはない）。エラーの起きていなかった配置画像も消失し、リンク情報そのものが消えてしまった。
   5　エラーの起きたデータを添付します。確認のため、開き直しているので日付がエラーの起きた当時のものではなく、本日のものに書き換わっているようですが、保存はせずに閉じています。

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   2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  PCM Maro responded

   Illustrator 製品版フィードバックにご協力いただきありがとうございます。

   日本語担当の PCM Maro です。
   すでに再編集で問題が解決されているとのことですが、いくつか補足説明させていただきます。

   『「」というリンクファイルが見つかりません』というアラートの「」ですが、本来ならばカッコ内にリンクファイル名が表示されるのですが、クラッシュにより、ファイル情報が欠落してしまったと思われます。（通常はリンク切れでもファイル情報は保存されています）

   今後、クラッシュが発生するような場合は、クラッシュ後に表示されるクラッシュレポートの送信機能をご利用ください。
   また、クラッシュの再現手順が明確であるような場合は、こちらの UserVoice にご登録ください。

   こちらのレポートは対応終了とさせていただきますが、コメントはオープンしておきますので、追加情報があるような場合は、コメントをお寄せください。

   今後ともよろしくお願いいたします。

   Illustrator チーム

4. Symbols and fill & strokes

   In Illustrator 26 (Mac, Big Sur 11.6.1), Symbols (static) now accept fill and stroke properties with the symbol selected (not editing the symbol). Traditionally, they have not been accepting any fill or stroke properties as those are defined within the symbol. These are not dynamic symbols.

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   1 comment  ·  Symbols  ·  Delete…  ·  Admin →
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5. Übersetzungsfehler im neuen 3D Panel

   Im neuen Panel "3D und Materialien" gibt es unter dem Punkt "Aufblasen" einen Übersetzungsfehler.
   Hier wurde "Volume" versehentlich mit "Lautstärke" statt "Volumen" übersetzt.

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   2 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Jittering / flickering content when scaling Ai windows on M1 Pro Macbook Pro 2021.

   Jittering content when scaling Ai windows on M1 Pro MBP. Seems to be a GPU render glitch.

   2 votes

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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7. Magnifying screen redrawing flaws

   In Illustrator 2022, when I zoom in, the screen turns black and my artwork only redraws the portions where I hover the mouse, as if the display was defective.

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please share the document and system info with us – sharewithai@adobe.com

8. Error Illustrator 2022 is only saving to the desktop, in other error folders.

   Error Illustrator 2022 is only saving to the desktop, in other error folders.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Missing Files Dialogue keeps re-appearing

   The missing files dialogue keeps re-appearing after exactly 10 seconds, despite me selecting "No" for the following message;

   "Some files are missing or modified in the Links panel. Would you like to update them now?"

   Using Illustrator 26.0 64-bit on Windows 10.

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   20 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. Black screen and duplicating forms randomly while working

    1. While I'm working with Ai for some time, the screen suddenly turns black and it leaves black even if I'm moving the artboards or window (like in a photo). And only turning off the Ai helps until the next "black" time.

    I've got an update of Ai this morning (2021-10-28) and before this problem never happened.

    1. It sometimes starts to randomly duplicate objects and all the forms, while I'm copying, moving, or transforming them. I don't have a photo right now to show it and I don't know from what this problem depends.

    Using: Adobe Illustrator 2022 v 26.0
    
    PC-Windows 10 Home 64-bit

    Thank you for your help.

    1. While I'm working with Ai for some time, the screen suddenly turns black and it leaves black even if I'm moving the artboards or window (like in a photo). And only turning off the Ai helps until the next "black" time.

    I've got an update of Ai this morning (2021-10-28) and before this problem never happened.

    1. It sometimes starts to randomly duplicate objects and all the forms, while I'm copying, moving, or transforming them. I don't have a photo right now to show it and I don't know from what this problem depends.

    Using: Adobe Illustrator 2022 v 26.0
    
    PC-Windows… more

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    1 comment  ·  Delete…  ·  Admin →
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11. ドロップシャドウの一部だけが解像度が低い

    macOS Catalina (Ver. 10.15.7)
    Illustrator 2021
    ラスタライズ効果設定の解像度が「350ppi」に設定されている状態で、複数箇所でドロップシャドウを使用しているファイルがあり、作業前はすべてのドロップシャドウが正しい350ppiの状態（表示）だったが、編集作業終了時に1箇所だけドロップシャドウの表示が、72ppi程度の解像度に変わっていた。
    色々と動作検証をしてみましたが同様の状態にできず、原因不明です。
    低解像度のドロップシャドウ部分は表示のみではなく出力した際も低解像度のままとなっており、ドロップシャドウ部分に変更を加えたり、コピペしたりすると正しい表示に戻るようです。

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    Done (Available in Beta)  ·  22 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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12. Cloud Documents won't open when using Illustrator on desktop

    Illustrator v.26, running on macOS Big Sur 11.2.3.

    The cloud docs open only after closing the app several times and retrying. Once the app is open, I double click on the desired file, but nothing happens. Even using the 'open' selection window doesn't work. After the nth try, the cloud doc magically opens. This has been going on since before the latest update. Is it my laptop or a bug?

    3 votes

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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13. インストール時に同梱されるStartup Scriptのファイル名称が更新されていない

    OS　macOS10.15.7
    バージョン　Illustrator ver.26.0

    Illustratorをインストールした際にバンドルされるStartup Scriptである「/Library/Application Support/Adobe/Startup Scripts CC/Illustrator 2022/illustrator-20.0.jsx」ですが、このファイル名が数バージョン前から更新されていません。
    これはAdobe Bridge CCにおけるStarup Scriptの読み込みに影響を与えます。直近の2021と2020に関して書きますが、この２つはBridge起動の際にコンフリクトを起こし読み込まれません。

    対処方法
    １．ファイル名の是正
    Startup Script内の各ファイル名を変更します。Illustrator 2021内には「illustrator-20.0」フォルダと「illustrator-20.0.jsx」ファイルが存在しますが、これらをそれぞれ
    illustrator-21.0
    illustrator-21.0.jsx
    とします。
    同様に、Illustrator 2022内「illustrator-20.0」フォルダと「illustrator-20.0.jsx」を
    illustrator-22.0
    illustrator-22.0.jsx
    とします。
    また、ファイル内のXML部分もIllustratorでは全て同一の文面となっています。これはBridgeに読み込まれた場合に全て同じ表示となり、バージョンの特定が不可能になります。
    これは、以下のように「dc:title」部分を以下のようにすべきでしょう。

    <ScriptInfo xmlns:dc="http://purl.org/dc/elements/1.1/" xml:lang="ja_JP">
    <dc:title>Adobe Illustrator CC 2022/dc:title
    <dc:description>このスクリプトを使用して、他のアプリケーションと Adobe Illustrator CC 2022 を通信させることができます。/dc:description
    </ScriptInfo>

    以上の処理でBridgeがStartup Scriptを正常に読み込むようになります。

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    6 votes

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「../Startup Scripts CC/Illustrator 2022/」 内の「illustrator-20.0」フォルダ名と「illustrator-20.0.jsx」ファイル名についての問題を macOS と Windows にて確認いたしました。

    「illustrator-20.0.jsx」ファイル冒頭のビルド情報には、「@@@BUILDINFO@@@ “illustrator-26.0.jsx”」と記述されていますので、正しいファイル名は「illustrator-26.0.jsx」と思われます。
    従いまして、フォルダ名も「illustrator-26.0」になると思われます。

    また、ファイル内部の XML部分の「dc:title」、「dc:description」のバージョン記述ですが、製品名から「CC」は削除されておりますので、「Adobe Illustrator 2022」になると思われます。

    担当エンジニアにフィードバックし、どのように修正されるか確認できましたら、こちらでご報告いたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

14. Color palette will come opened but immediately flash close

    Several actions will fly open and fly closed such as the color palette when selected it will fly open and then immediately close

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. I can't comment on the "č" key after the update

    After today's update to version 26.0 I have the same problem with key "č". Others work without a problem.

    More info:
    https://community.adobe.com/t5/illustrator-discussions/i-can-t-comment-on-the-quot-%C4%8D-quot-key-after-the-update/td-p/12473456

    26 votes

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    6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

16. アセットの書き出しができない

    Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
    普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
    これは何も役に立たないクズ機能。仕事にならんし使えん。

    1 vote

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ドラッグ＆ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。

    最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。

    よろしくお願いいたします。

    Illustrator チーム

17. New Update interfaz error

    In the new update, the interface shows errors when I select create new file and when I tell it to save to the cloud. The numbers and file names are not read in full.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Application de nuances sur objets groupés

    Problème nouveau : L'application d'une nouvelle nuance sur le fond et/ou le contour d'objets groupés ne semble plus changer la couleur de l'objet lui-même.
    Ainsi lorsque je sélectionne un objet après modification de la couleur du groupe il a conserve sa couleur initiale. Je ne vois pas l'utilité et cela complique la colorisation sur de grands nombres d'objets.

    1 vote

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    2 comments  ·  Actions  ·  Delete…  ·  Admin →
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19. Zeichenfläche Name

    Wird der Name einer Zeichenfläche geändert, wird dieser Name beim nächsten Exportieren als (PNG) nicht als Dateiname übernommen. Erst wenn das Zeichenflächen-Namensfeld erneut aktiviert (geändert) wird, wird die Datei (Zeichenfläche) beim nächsten Export korrekt benannt.

    MacOS Catalina 10.15.7
    Illustrator 25.4.1

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Zoom w/ Command + Space Bar screen grays out

    Hi - when I zoom in close to anything in AI using Command + Space Bar I will get a grayed out background and the object is very pixelized & strange looking - see attached screenshot. This happens about 50% of the time I do this. Can you look into fixing this bug? MacOS Catalina v 10.15.7, AI 25.4.1 Thank you.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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