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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8060 results found

  1. effcts, Apperance, Graphic desings

    will not do any commands! No drop shadows! Its bugging on all my work!

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  2. 2020ファイルフォーマット、後方互換性の破壊

    iMac 27inch(2020/32GB/1TB/Corei5)
    macOS10.15.7

    リンク配置したJPG画像に対してエフェクトをかけると以前のバージョンのイラストレータ（ver.24およびver.25）でPGF部分を正常に認識できずにPDF部分より復元しようとする。

    再現手順
    1.　ver.26.0.1にて新規ドキュメントを作成し、JPG画像を配置する。JPG画像自体は埋め込まずリンク画像としてあつかう。
    2.　配置画像に対して「効果→スタイライズ→ドロップシャドウ」のアピアランスを適用する。
    3.　2020形式で当該ファイルを保存。
    4.　Illustrator2021にて当該ファイルを開くとネイティブ部分のデータを読み込めず、ダイアログが表示されPDF部分のデータよりリカバリを行おうとする。

    実際の結果
    旧バージョンにてIllustratorファイルを正常に開くことが出来ない。

    期待される結果
    2020形式で保存した場合、ver.24及び25にて従来のように正常にファイルを開くことができる。

    これはJPG画像をリンクとして配置したものにエフェクトを適用すると起こるようです。スタイライズのみならずトリムマークやPhotoshop効果等でも同様の症状が出ます。
    しかしながら、すべてのJPGで再現するわけではありません。条件を特定しようとしたのですが特定に至っていません。
    当該ファイルを添付いたしますので確認頂けると幸いです。

    3 votes

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    7 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded
    こちらの問題が修正された Illustrator 2022（ver.26.0.2）が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム

  3. 異なるバージョンで、文字の間に「ー」が出現する

    macOS 10.15.4 Catalina
    Illustrator 2021 v26.0.1

    1　v25.2で、テキストボックス内に「株式会社○○○」と打つ
    2　v26.0.1で開くと、「株式会社ー○○○」のように、テキストに全角ハイフンが現れました。
    (書体：A-OTF 新ゴ Pro)

    --添付データ-----
    「1.ai」→v25.2で保存したデータ

    「2.ai」→「1.ai」をv26.0.1で開いて保存したデータ

    12 votes

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    8 comments  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded
    こちらの問題が修正された Illustrator 2022（ver.26.0.2）が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム

  4. SVG text exportation creates a fragmented code

    All texts I wrote in a drawing, when exported to SVG files, were not anymore consistent: fragments of texts were overlapping each others.
    I opened SVG file using a text reader and I discovered that my texts were unnecessarily fragmented in many parts that finally were badly rebuild in the code.

    18 votes

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    11 comments  ·  File Save, Import and Export  ·  Admin →
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  5. can't open the illustration. the file is locked or in use. ID: -54

    can't open the illustration. the file is locked or in use. ID: -54

    4 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Embeded icon not showing in the links panel

    Illustrator 26.0.1/ macOS Big SUR 11.6.1
    The icon for embeded images (like in illustrator 2021) in the links panel it's not showing anything, it's blank.

    9 votes

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    7 comments  ·  Images, Links  ·  Admin →
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  7. Exporting file with white text saves as black (bug)

    Saving/exporting file with white text converts it to black text.

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  8. Paused tutorial video, can't play again

    Trying to use tutorials to learn Illustrator. Pausing video to try things within the program results in me being unable to press play to continue the video. This requires me to restart my computer if I want to watch the video again.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. Issues saving CMYK vector as PNG

    I am trying to save my vector as a PNG file, something simple, and it looks good on the Artboard, but for some reason after saving it, it changes some colors, like some sort of blending mode effect and I tried everything, still not working. The RGB vector is being saved just fine, is the CMYK version that I am having issues with.

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  10. Linked PDFs resizing when pasted

    If you open a multi page PDF in Illustrator and then copy and paste it either into the same document or a different one, it changes from cropping to the bounding box to whatever was specified last in the File/Place options dialogue box and scales up or down to fit the same space.

    If I place a file (any file) and specify cropping to Bounding Box, and then open the same multi page PDF as before, the problem does not occur. It appears that by opening a multi page PDF it crops to bounding box but by copying and pasting…

    3 votes

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    0 comments  ·  Images, Links  ·  Admin →
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  11. Illustrator v26.0.1 will not Save, Save As to Computer or Export (macOS Monterey v12.0.1)

    I have tried:
    - Full Disk Access
    - Deselect Save in Background
    - Uninstall and reinstall
    - Fully updated
    - And the rest.

    4 votes

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    1 comment  ·  Cloud, Libraries  ·  Admin →
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  12. Random movement in text layers

    After saving and exiting Illustrator (26.0.1) on Mac OS Monterey (happened on Big Sur as well) when I open the file later the text layer have moved randomly. While not a repeatable bug, it does happen more than 50% of the time.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  13. Zeichenfläche beginnt nicht bei x0 y0

    1. MAC OS BIG SUR 15.5.1
    2. Illustrator CC 25.4.1

    Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.

    Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.

    Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
    Das Problem gibt es in den älteren Versionen nicht!

    Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.

    Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…

    1 vote

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    2 comments  ·  Documents and Artboards  ·  Admin →
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  14. Color guide issue/bug

    When I click on color in "color guide" it doesn't work. So shape has (let's say) "old" color. I can click on "new" color 10 times and nothing happen. Some colors works, some colors doesn't response.
    PLEASE FIX.
    Thanks!

    MacOS Monterey 12.0.1 Illustrator 2022 26.0.1

    4 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  15. ERROR with drop shadow when blend

    the object disappears in pieces

    2 votes

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    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  16. PDFs saving two pages when I only have one artboard

    Every time I save a pdf, the resulting file has two pages even though the document only has one artboard.

    Windows 10 64 Bit / Illustrator 2022 (26.0.1)

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  17. Paste operation does not properly ignore the null termination character of ANSI string

    During a paste operation to the art board, the final null termination character of the clipboard is not ignored, but rendered as part of the string used to compse the text object.

    I'm attaching an image of the clipboard contents, and I made a video to show the behavior. Under Windows, simply copy the value from the color dialog box and then click the desktop and paste.

    https://youtu.be/3upt2dr-oDg

    Thanks!

    Illustrator v26.0.1 64-bit
    Windows 10

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
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  18. Touchscreen drawing not working

    I am on a Lenovo IdeaPad, and the touchscreen drawing does not work even in touchscreen mode. Rarely will it show what I drew and even then, it is after I have lifted my finger. I can only really place dots. Also, pinch-to-zoom doesn't work. Seems to be related to this forum post: https://community.adobe.com/t5/illustrator-discussions/unable-to-draw-with-a-pen-on-touch-screen-on-windows/m-p/11376148

    2 votes

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    0 comments  ·  Brushes  ·  Admin →
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  19. Over sized save window no buttons

    save file opens an oversized window where no options are available

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Some process, probably library syncing, overwrote graphic updates

    Almost lost half a day's work. Though I lost a bunch of time and productivity figuring out how to get it back.

    A library graphic got overwritten by an older version of that library graphic by something other than a human being.

    I was working in Illustrator 26.0.1 and Photoshop 22.5.2 at the same time on a Windows 10 machine. I had the graphic as a Smart Object in Photoshop. But since it's a graphic it was being edited in Illustrator.

    I also had Illustrator 26.0.1 opened on my Windows 10 laptop cause that's where I do my pen work,…

    1 vote

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    1 comment  ·  Cloud, Libraries  ·  Admin →
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