Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8060 results found
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My entire screen goes black when I try to open Illustrator 2021
I have a Mac, Catalina, Version 10.15.7 (19H2)
My touch toolbar stays lit up and I can tell Illustrator is opened based on the toolbar options, but nothing displays on normal screen. Screen returns after I Quit with CMD + Q.
1 vote -
Objects stuck in RGB colour space in a CMYK document
I'm working on a print document in CMYK and reusing some elements from a file created in RGB. When I go to change the colour of the text for example in the new CMYK doc it refuses to let me change the object to CMYK.
For instance, I want the text to be 85% K but whenever I input these swatch values it automatically switches back to RBG (R77 G77 B79).
This has been happening in Illustrator on my desktop for months, it's something I run into almost daily even after updating the software.
2 votes -
Accessing onedrive files
We store all our art files on onedrive. I am unable to import or access illustrator files from our onedrive. Would love to be able to open, edit and re-save to make in the moment adjustments. Or am I doing something wrong?
1 vote -
reference
BUG: Transform > Set Reference Point
The transform tool is not behaving as expected. Width and dimension transformations do not transform according to the selected reference point.
EXPECTED RESULT: when the reference point is set to
centre, I expect the transformation to apply 50% of a change in the height or width value equally to both sides of the object.ACTUAL RESULT: The transformation behaves as it was set to
leftand applies 100% on the new value to the right side of the object.To see this bug in action, please watch the attached clip.
Version & OS
…1 vote -
Illustrator 25.0.0 breaks precision of metric units when working under custom created workspace
When I create custom workspace and want to make new object, and when I type dimensions in the dialog box, Illustrator breaks dimensions, e.g. 250 mm becomes 250.5 or 250.06 or 249.999 or else. This also happens when I open previously created documents with exact dimensions, e.g its dimensions become broken.
Note that this is happening only with custom workspaces created, and the problem persists even if I switch back to the default workspace. The only working solution is reinstalling Illustrator and working under any of the default workspaces, which is driving me nuts. Please fix it.
MacOS Mojave 10.14.6
5 votes -
Crashing when trying to save file
Sometimes when I'm trying to save my progress on a file, it crashes and doesn't create a recovered file or anything. I've lost a lot of work.
3 votes -
コピー＆ペーストできない
「別名で保存」を新規フォルダの中にするとき、ファイル名をコピーし、「新規フォルダ」を選択。
その「新規フォルダ」の名称として先にコピーしたファイル名をペーストすることができない。（もちろん拡張子は抜いてです）1 vote -
Layer colors changes on download from Creative Cloud
After downloading an illustrator cloud document to my desktop, the resulting file has the wrong layer colors. The colors appear to change to the default order; blue, red, green, etc.
We have our artwork on the second layer, which changes to red, and red is a terrible color for anchor points against artwork. Also, our translator uses color coded layers for different languages, and we really don't want to have to change them all back.
This bug appears to be the same as the bug that occurred when files prior to 24.0 were saved in 24.0 (before that bug was…
1 vote -
Fonts dropdown is not showing any fonts
My font dropdown is no longer displaying any fonts, I updated to the most recent version. While researching it looked like this was an issue a few years ago...did this issue come back again or is mine broken?
2 votes -
Not being able to grab smaller objects
I don't know exactly when this changed but I noticed how system has a much lower grabbable distance around things. I end up toggling a lot between the outline view ctrl+Y and selecting things that way which is not efficient.
we always have a lot of fills and effects, so when I try to grab things I'm always grabbing shadows that are so much larger than the line it came from so I have to use it a lot. This didnt use to happen before with older versions, can this be improved for future upgrades?1 vote -
Shortcut keys not shown or working for items in Objects menu and in other menus.
Many but not all shortcut keys are not shown in the Object menu or operate as in previous version! This is a major setback for my type of work. Can't quickly Group/Ungroup, Zoom, UNDO, Copy,Paste,stacking order, other functions. Browsing the menus shows only a few shortcut keys. Same in all workspaces. Please put them back as in the previous version!
1 vote -
AI v25 causes error message at launch of Illustrator
AI update is causes an error on launch. message box can be dismissed and program continues, but it should not happen. Rebooted machine, but it continues to happen, can I go back to AI 2020?
2 votes -
unknown problem when opening the program
it appears an unknown problem when i start up adobe illustrator
1 vote -
"Tab" key shortcut not working properly in Illustrator 2021
When you hit the Tab key the panels disappear leaving the control panel and menu bar at the top. This part works fine. However, when you hover over the side to make either side panel reappear, they reappear UNDER the work area, not on top of it as usual. You can see the very edges of the panels sliding in and out under the work area making the feature useless.
1 vote -
search of object is not working anymore
The tittle is very explicit.
1 vote -
Find Font Window doesn't draw properly in a file with a missing font
When I click on Type->Find Font... in a file that has a missing font, the Find Font window doesn't draw properly.
However, when I open the find font window in a new file, it draws properly.
1 vote -
software crash
Crash on trying to delete drop shadow effect. happened 4 times in one day. lost lot of work progress.
3 votes -
desktop overrides ipad
ai desktop 25.0 and ai ipad
if drawing is open on desktop and i open it in ipad (and leave it open on desktop) and make changes .... then go back to the desktop the changes don't show up , but then, the old desktop version got synced and overrode the ipad changes on the ipad :(, and changes lost
1 vote -
My color theme isn’t working. it just appears to loading since forever
my color theme isnt working. it just apppears to loading since forever
2 votes -
パスのハンドル
作業中に急にパスのハンドルが消えて、見えなくなることがあります
1 vote
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