Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8178 results found
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Curved paths not honouring guide styles / Guides are not dotted
When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.
8 votesWorks as expected in Beta 30.0.0.114.
Please test the fix to make sure it’s ready to be pushed into the general build.
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JPG werden nicht mehr exportiert
Seit einer Woche lassen sich aus der .ai Datei keine .jpg mehr exportieren. Hierbei erschein keine Fehlermeldung. Es erscheint einfach keine .jpg Datei. Dieser Sachverhalt tritt einzig bei .jpg. auf. PDF lassen sich weiterhin exportieren.
0 votes -
PARM error with Bounding Box or Free Transform when scaling an image
I just started to get this error... on the newest version of Illustrator 29.6.1 ...when trying to scale an image up/down in size...
Any good ideas how to fix?
4 votes -
Request for Improvement: Kerning Delay with Complex Background Data in Illustrator 2025
I am experiencing performance issues with Adobe Illustrator 2025 (latest version) in the following environment:
Environment: MacBook Pro 2024 (32GB RAM, SSD), macOS Sequoia
File Setup: Approximately 30 artboards with the same complex background (vector data or high-resolution images)
Issue: Kerning and text spacing adjustments result in a ~1-second delay per operation. Hiding the background does not resolve the issue, but removing it eliminates the delay.Attempted Solutions:
Disabled Navigator panel and layer thumbnails
Toggled GPU performance on/offRequest: Please optimize performance to ensure smooth kerning operations even with multiple artboards and complex background data.
2 votes -
Scaling down a placed image makes it unmovable
After placing a PNG and scaling it down to fit my artwork, I was no longer able to move the PNG into place. I could only select it in the Layers panel or by clicking and dragging over it. There does seem to be a threshold before this happens — if I only scale it down a small amount, it seems to behave as normal, but if I go beyond 50%, it becomes unstable. Of course, the workaround is to scale the PNG closer to the size needed, but this behavior seems to be new. I am pretty sure I…
7 votes -
Cyrilic character disappears when loaded from variable library
When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5
2 votes -
Adobe illustrator hangs up/not responding whenever the application is closed
Whenever my adobe illustrator application is closed the hangs up for 5-10 seconds and enters "not responding" in windows before closing. This happens whether or not a file is open and has been replicated across user profiles in windows. Previous tickets with support for this issue are : ADB-39790766-X5M6, ADB-40236629-R6J6, and ADB-40751699-T0T2. I have uploaded logs from the adobe log collection tool under the following name: AdobeLogs20250711062022_057-win-GS.zxp and have a local copy as well if it is needed (unable to attach here).
1 vote -
Gradient does not rotate with object when using corner handles (manual transform)
When an object with a gradient is rotated manually using the bounding box (corner handles), the gradient does not rotate with the object.
However, using the Rotate tool or Object > Transform > Rotate results in correct gradient behavior.This silent inconsistency leads to invisible errors in print output — especially in professional workflows.
🧪 The bug was tested on multiple Illustrator versions, macOS and Windows, fresh installs, and clean preference files. It is reproducible.
🔗 Forum discussion with video + .ai file proof:
https://community.adobe.com/t5/illustrator-discussions/gradient-not-rotating-with-object-during-manual-rotation-caused-an-88-000-try-print-job-loss/m-p/154087724 votes -
Outlining text makes glyphs rotated
Create outline text will deform...
1 vote -
Preview mode switches to Outline when saving
The file got outlined while saving it.
1 vote -
Resizing an area type leads to Error:PARM
Using bounding box or Free Transform to resize text encounters an unknown error.
Couldn't add just another text line in the paragraph.1 vote -
Radial gradient gets changed when a shape is resized
When I resize an object with a particular gradient, it gets adjusted on its own, which I didn't face before the update. Please fix the issue ASAP
7 votes -
Color Mixer in Control and Properties panels gets broken after using Tab
The Color Mixer in Properties and Control works oddly. Here, I try to navigate my fields with Tab, and then drag one slider — boom, it all breaks: sliders vanish, active fields become visually inactive, closing it becomes very hard...
I feel like it started happening when the generative virus put its tendrils into Ai.
21 votesWe have fixed this issue and rolled out a Beta build for all of you have an early look. Please try this in the latest Beta build and let us know your feedback.
We will roll it out soon in the general availability builds.
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Problems with dividing a shape with a stroke
When dividing a shape with Divide or Shape Builder, the stroke inside the shape increases or extends beyond the edges. For example, a circle is divided into eight parts...
1 vote -
The entire document fails due to the use of area text linked to different pages. Text is lost, the file freezes, won't save, or is stuck
Mi computador es un MacBook Pro 2022 - Chip Apple M2 - MacOs Sequoia 15.5, pensaba que era un error del Mac por lo que formatee el computador y volví a instalar la suite de adobe, pero no, el error sigue, fue a partir de la actualización hecha después del sábado 28 de Junio. Desde allí el ilustrator presenta diferentes errores que detallaré a continuación:
1. Para abrir un documento luego de haber trabajado en otro, se queda pensando diciendo que esta leyendo el documento y no lo abre, allí se bloquea y tengo que reiniciar el programa (adjunto pantallazo).…-
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2 votes -
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Using Inflate with 3D & Materials gives a [Clr?] error
Ever since it was introduced, I haven't been able to access the new 3D & Materials (only the classic version). With any attempt I make to eg. inflate I get this error message: 'The operation cannot complete because of an unknown error [Clr?]'. I use Illustrator 29.6.1 on a Mac Mini M1.
2 votes -
Copying (Ctrl+C) a Radial repeated object with a drop shadow causes crash
Illustrator 29.61
I was able to re-create the crash with the following steps:
Create New Document.
Create 5 basic shapes, group them.
From the application menu, go to Object->Repeat->Radial and apply it to the group.
Double click on the original group to isolate it, from the appearance panel add a fx drop shadow to the grouped object.
Exit isolation.
select the repeated group and copy it
Crash.Playing around with this, the crash only occurs when you add the drop shadow after applying the radial repeat. The easy solution is to apply the drop shadow prior to applying the repeat.
…
3 votes -
Einfrieren nach einigen Minuten
Illustrator 29.6.1, Windows 11:
Illustrator friert jedes Mal einige Minuten nach dem Starten für ca. 5 Minuten ein. Der Fehler tritt unabhängig davon auf, was man gerade tut, der Fehler tritt auch auf, wenn kein Dokument geöffnet ist und nur das Startfenster angezeigt wird. Nach den 5 Minuten läuft er dann ganz normal weiter.1 vote -
The name of the missing link gets trimmed from the left side in the file name field in the dialog
But why the name of the link in File Name field in the dialog gets displayed trimmed from the left side, even though the input has PLENTY of space in my dialog window?
This behavior is not new.
I have my guesses that it’s a legacy behavior, to make sure the name is seen on a smaller screen in the smallest dialog... but Ai probably knows the size of the dialog window and can calculate if it fits?4 votes -
Suffix still gets added when an image is exported even though the option to add it is disabled
While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.
Newest updated installed 29.6.1 on Windows 10 Pro.
Anyone else has the same issue?
7 votesThe team investigates this
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