Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8070 results found
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Bug: Shift + clicking anchor point with Delete Anchor Point tool doesn't retain curve shape
24.1.1 on Windows 10 and Mac Mojave
In CC 2020, Shift + clicking an anchor point with the Delete Anchor Point tool is supposed to work like the Simplify Path tool -- the shape of the curve shouldn't change. But even on a path with redundant anchors, this new shortcut doesn't work. The curve changes shape as in previous versions.
10 votesIt works fine in the latest versions.
Please check if it does and comment back if it doesn’t.
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missing instances
I've been working with a png logo and have been copy-pasting it in numerous layers and artboards of my work.
My AI crashed, so I closed it via task manager. When I restarted AI, my png logo is gone from all the artboards. I can see that there's an "instance" of it (a black square", but the logo isnt registering. Tried to export, and it came out with an artwork without the logo.
File 08 are the blanks after the crash
File 10 has the logo that went missing.1 vote -
Can't Delete Anchor Point
when using the remove anchor tool, if i remove an anchor from a path and then Undo, I can no longer add or remove anchor points to that path. trying to do so gives me the error "Can't delete the anchor point".
1 vote -
No Rotate arrow for shapes
When creating shapes with the shape tool, the rotate arrow no longer shows up. If I click in the area where the rotate arrow would normally be, the shape will rotate and the rotate arrow then appears. Any other object other that shapes work as usual when rotating. I end up scaling objects trying to guess where the rotate arrow would be.
3 votes -
Reporting error on translation to Spanish
I want to report a translation error (Spanish version) in the last version of AI that I've installed.I cannot find where to report it in the web, through a form or similar, so I decided to publish it here. I will write it in Spanish because is related to the Spanish version.
Cuando intento aplicar un nuevo efecto "transformar" a un objeto que ya tiene ese efecto aplicado, me avisa que:
"Esto se aplicará a otra instancia de este efecto.
Para editar el efecto actual, haga doble clic en el nombre del panel Aspecto."
El panel en cuestión, no se…
1 vote -
Layer
I think the layer colors are wrong. In the following snipped, the purple ellipse and blue rectangle are assigned the color green in the UI but they really belong to the red layer.
2 votes -
Changing/removing "View using GPU/CPU" does not take effect.
I use the command + e shortcut for another function, but no matter how many times i remove or change this shortcut from "View using GPU/CPU" it immediately reverts back.
1 voteIt got resolved by assigning the new shortcut for 'View using GPU/CPU' / removing the old. Can be treated as a solution, but it’s still unclear how Illustrator allowed two identical hotkeys exist at the same time (usually a warning gets displayed, and the older command gets blanked). So if anyone has the same problem — please comment.
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RGB black from Indesign translates to CMYK black in Illustrator upon Copy + Paste
This is a bug and not an idea:
What I copy RGB black (0,0,0) vector artwork from Indesign to paste into Illustrator, the artwork always pastes in with a value equivalent to CMYK black (0,0,0,100). The copy/pasting is happening from one RGB document to another ("Web" document in Indesign / "RGB" document setup in Illustrator).
Please fix!
1 vote -
Illustrator 2020 v24.1.1 - "Real-Time Drawing and Editing" can't save new symbol
I tested the new Real-Time Drawing and Editing feature today and found that once I finished my drawing, dragging it over to the Symbols pane to create a new symbol as I normally would resulted in the attached error.
This was the first bit of work I had done since enabling this new feature so I suspected it was the cause and I moved on to two other projects to confirm. One of those worked correctly - the simpler project - and the other did not. So two out of three drawings could not be turned into symbols, and the…
1 voteHi,
Thanks for reporting this issue.
We are able to reproduce this issue and investigating this further.Regards
Ankit Goyal -
In Legacy "File New" Interface can't change Name from Untitled-1
On Illustrator CC 24.1.1 (64bit) on Windows 10 v1909 using the Legacy "File New" interface from the home screen on a fresh launch it is impossible to change the value of the file name. It shows as selected text, yet typing, reselecting, hitting delete and backspace all do nothing to change the text from "Untitled-1".
1 vote -
Rendered canvas is completely broken
MAKE IT WORK!!
If anyone can tell me why all my illustrator files become corrupted when i open them as in the attached i would be very happy. The problem is also found when trying to draw a simple ellipse or rectangle (it gets filled with jagged junk)! Is this a version problem?? Grrrrrr1 vote -
when highlighting text and shift + eye dropping to get text colour only
This action produces random results (like the text has two colours on it)
1 vote -
Save As and Save
I open an existing file, make edits and either Save As or Save (ctrl+s). A dialog box says the file couldn't be saved because of various possible reasons which none of are true. I immediately try to Save As or Save (ctrl+s) after closing the dialog and the save is successful. This happens 99% of the time since 24.0.1 (possibly sooner).
4 votes -
Cannot select or move a stroke with the direct selection tool
I created a square. I tried to select one edge of the square to alter the shape. The direct selection tool would not select the stroke. It was a 1 point stroke. No matter which mode I used (outline or preview) it would not select the stroke.
I expect the direct selection tool to be able to select a stroke so that I can move it. This is not happening. Well, it does happen, eventually, but only after about 30 attempts. It should only take one attempt. And, no, changing the the selection tolerance does not help, and "object selection…
5 votes -
Illustrator and InDesign crashing multiple times a day
I have a weird crash — many but not all times I step away from my Mac (2020 MacBook Pro 16" running Catalina; 64GB RAM, AMD Radeon Pro 5500M 8 GB; Intel UHD Graphics 630 1536 MB), Illustrator goes down (and often, InDesign as well). I'll come back and wake up the machine and am greeted with system crash messages. The crash message seems to be related to Dispatch queue. Is it possible this is tied to sleep functionality, or perhaps a GPU issue? Would love to resolve this.
4 votes -
Shape Builder deletes line sections that should stay.
I have a complex design with a bunch of overlapping parts and I'm trying to use shape builder to connect sections together. when I select all my lines, then start to build my shapes, it will start deleting lines that are not part of the shape I'm working on. Usually these lines are part of the line I'm working on, but outside of the shape I'm trying to build. The lines aren't highlighted while I'm selecting the pieces of the shape, but disappear anyway. I have tried breaking the line between the shape I'm building and the lines that I…
2 votes -
Scrolling or zooming causes round Corner Widgets to get deselected
Steps to reproduce:
1. draw a rectangle
2. Use the mouse to select ONE of the corners' radius handle (the bullseye handle inside the corner)
3. Move the mouse wheel to pan (or zoom) a small distance.
4. The bug happens here! The corner radius handle is no longer selected, and dragging the handle now affects all four corners. This is no good if you want to have only one corner radiused. I only noticed this recently so I think it's a newly introduced problem.Panning or zooming should NOT affect the selections that the user has made.
4 votes -
font kerning
The kerning between the letters "F" and "i" is not working in illustrator whichever font I use. It works in Indesign
3 votes -
Survey Request
The annoying prompt to take the survey cannot be turned off. Even on completing it I am still prompted to take it - when you do its recognized you've already taken this. This survey prompt should be disabled at least when it's been taken once.
3 votes -
The input fields and dropdowns get visual artifacts and then illustrator crashes sometimes after that.
The text boxes and dropdowns get visual artifacts - resizing illustrator causes ui to disappear until you hover over it, and then illustrator becomes unresponsive or crashes after that.
2 votes
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