8123 results found

1. Objects vanish when a PDF is exported

   The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Mateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com

   Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994

2. Creative Cloud Fonts wont sync.

   The fonts already installed via Creative Cloud show missing in Illustrator. It also keep removing the font from the font family stating font was unable to be installed due to an error. So every time I open Illustrator or simply start my system there a new font missing. CC sprouts an error regarding a font. Never had this issue before.

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Flatten Transparency color change

   Illustrator 2024 29.4 (64-bit) Windows 11 Pro, Intel(R) Core(TM) Ultra 7 165H 3.80 GHz, 32 GB Ram

   When using the "flatten transparency" or "rasterize" options, there is a single line of text that keeps changing color. See screen shots attached. This happens regardless of what settings I select. I need the color of the text to be maintained through the operation.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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4. Remove the window

   Listen to me. Please remove the window, this program is very buggy and does not work periodically, frequent departures. DELETE IT.

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5. Solid black bar 1.5" wide across entire width of screen blocking top part of opened file

   On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.

   TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. PDF no mantiene valores de color

   Al generar un PDF/X-4 con una calidad de salida específica, los valores originales no se conservan, sino que se convierten completamente a dicha calidad de salida.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Swatches Info doesn’t work for the only swatch selected

   If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Ai Beta now allows creating Swatch Info for one swatch only

8. Problem with raster image transparency in the artistic brush

   When using a raster image with transparency in the artistic brush, a white halo appears.

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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9. Problem with Grouping Layers

   I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer group contains red objects. When I go into the layer panel and select both layer groups and hit ctrl G for group all the yellow and all the red objects become combined into a single layer group instead of the layer groups themselves becoming a sub-layer group of a sub group layer. Not only do I get this problem, but all the original layers that originally contained those separate layer groups become blank layers left on the template and that would be outright tedious to have to search through all the layers and delete the ones that are empty.
   I didn't use to have these problems so It must have been an update or something.

   I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer… more

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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10. Symbol swatches on network drives won't stay persistent

    We store our color and symbol swatches on a network drive. If we set our color swatches to be persistent, they automatically load whenever we restart Illustrator. This is not the case with symbol swatches. We have to reload manually every time. We expect them to operate the same way as color swatches. Please fix. Running Win 10/11 and the latest Illustrator.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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11. "Other option" for text in Properties panel slow down PC

    Illustrator beta 29.5 35
    When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
    I link the screenshot ot the software frozen after clicking the button.

    Windows 11 10.0.26100 build 26100
    AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
    RAM 32GB
    nVidia RTX 3080 Laptop

    Illustrator beta 29.5 35
    When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
    I link the screenshot ot the software frozen after clicking the button.

    Windows 11 10.0.26100 build 26100
    AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
    RAM 32GB
    nVidia… more

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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12. Asset export does not include appearance outside bounding box area of text objects (preview bounds are ignored)

    In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
    In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

    Reproduction Procedure
    1. create a text object
    2. add a bold stroke color to the text
    3. add as an asset export item
    4. export the asset

    Expected result
    Designs with stroke color should be exported as in previous versions without problems.

    Appendix.
    If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

    <にほんご>
    Illustrator2025（バージョン29.3.1を使用）ではアセットを書き出した際、バウンディングボックス領域外のアピアランス要素がカットされてしまう。
    2024（28.7.5）、2023（27.9.6）ではすべての要素が切れることなく書き出しできている。

    再現手順
    1. テキストオブジェクトを作成
    2. テキストに太い線カラーを追加
    3. アセット書き出し項目として追加
    4. アセット書き出し

    期待する結果
    線によるデザインでも問題なく、以前のバージョンのように書き出しされること

    付記
    線ではなく、塗りを追加して「パスのオフセット」を適用したもので代用した場合、バウンディングボックスは拡張されるためこの問題は回避することができる。

    In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
    In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

    Reproduction Procedure
    1. create a text object
    2. add a bold stroke color to the text
    3. add as an asset export item
    4. export the asset

    Expected result
    Designs with stroke color should be exported as in previous versions without problems.

    Appendix.
    If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

    … more

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    Resolved (Comments Open)  ·  5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Error in Startup Script - Line 2798: { No matching closing brace found

    I am getting an error on launch of Illustrator, seems to have begun with the latest update.

    ---

    Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
    Line 2798: {

    No matching closing brace found

    The error can be dismissed and the application runs fine after that.

    Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

    This is a new bug
    Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
    Illustrator Version: 29.4

    This is an Adobe machine, I am an Engineering manage in DVA.
    Feel free to slack me tbeauch for more info if needed

    Thanks

    I am getting an error on launch of Illustrator, seems to have begun with the latest update.

    ---

    Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
    Line 2798: {

    No matching closing brace found

    The error can be dismissed and the application runs fine after that.

    Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

    This is a new bug
    Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
    Illustrator Version: 29.4

    This is an Adobe… more

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    17 votes

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    11 comments  ·  Launch  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix is in the Prerelease build 29.6.191 now and is scheduled to be pushed into the upcoming general release.

14. More than 32,000 anchor points can be added to a single path

    The pathPoint limit is 32,000, and if we try to continue drawing a path from the end of a PathItem with the pen tool, a dialog box will appear and refuse to add anchor points, but we can add anchor points to the segments in between.

    macOS 14.7.2
    Illustrator ver. 29.3.1

    Step to reproduce
    1. Create a path object in a new document.
    2. Add 32,000 anchor points to the path object.
    3. Click on any segment with the pen tool. We can add anchor points even if the number of anchor points exceeds 32000 (the number of segments exceeds 31999).

    Expected result
    For the 32001st anchor point added, a dialog appears and refuses to add the anchor point, just as it does for a end of pth object.

    Actual result
    More than 32001 anchor points can be added to a path object.

    JP Translated:
    パスポイントの制限は32000個でペンツールで線端から引き続きパスを描こうとするとダイアログが表示されてアンカーポイントの追加を拒否されるが、間のセグメントに対してはアンカーポイントを追加できる。

    再現手順
    1. 新規ドキュメントにパスオブジェクトを一つ作成する。
    2.そのオブジェクトに32000個のアンカーポイントを付加する。
    3.任意のセグメントにペンツールでクリックする。アンカーポイントが32000個を超える（セグメントが31999を超える）がアンカーポイントを追加できてしまう。

    期待する結果
    32001個目のアンカーポイント追加に対しては線端に対する処理同様にダイアログが表示されてアンカーポイントの追加が拒否される。

    実際の結果
    32001個以上のアンカーポイントを一つのパスオブジェクトに追加できてしまう。

    The pathPoint limit is 32,000, and if we try to continue drawing a path from the end of a PathItem with the pen tool, a dialog box will appear and refuse to add anchor points, but we can add anchor points to the segments in between.

    macOS 14.7.2
    Illustrator ver. 29.3.1

    Step to reproduce
    1. Create a path object in a new document.
    2. Add 32,000 anchor points to the path object.
    3. Click on any segment with the pen tool. We can add anchor points even if the number of anchor points exceeds 32000 (the number of segments exceeds… more

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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15. 「環境にないフォントを解決する」などからバリアブルフォントをアクティベートできない／Cannot activate variable fonts through Resolve Missing Fonts.

    Adobe Fontsが含まれたドキュメントを開くとき、そのフォントが環境になくても「環境にないフォントを解決する」などからアクティベートできるのですが、バリアブルフォントの場合はアクティベートができず、困っています。

    ・和文でも欧文でもバリアブルフォントだとアクティベートできない
    ・Beta版と製品版（2025、2024）で確認したが、アクティベートできないのはいずれも同じ

    回避策として

    ・Adobe FontsのWebサイトで事前にアクティベートしておく
    ・文字パネルの「さらに検索」タブからアクティベートする

    などの方法が挙げられますが、単純に手間ですし、初心者さんにとってはハードルの高い作業だと感じます。
    ほかのフォント同様に「環境にないフォントを解決する」や「フォントの検索や置き換え」からでもアクティベートできるのが正しい挙動だと考えています。

    UserVoiceで似たような報告を見つけられなかったので、日本語版だけのバグではないか？と疑っています。
    バグであれば早めに解消いただけると嬉しいです。

    ---

    When opening a document with Adobe Fonts, missing fonts can usually be activated via "Resolve Missing Fonts," but variable fonts cannot.

    • This affects both Japanese and Latin variable fonts.
      
    • Tested in Beta and release versions (2025, 2024) with the same result.
      

    Workarounds:
    
    - Manually activating fonts on the Adobe Fonts website.
    
    - Using the "Find More" tab in the Character panel.

    However, these add extra steps and can be difficult for beginners. Variable fonts should also be activatable through "Resolve Missing Fonts" and "Find/Replace Fonts," just like other fonts.

    I suspect this might be a bug specific to the Japanese version, but if you experience the same issue in non-Japanese versions of Illustrator, please vote and leave a comment.

    Adobe Fontsが含まれたドキュメントを開くとき、そのフォントが環境になくても「環境にないフォントを解決する」などからアクティベートできるのですが、バリアブルフォントの場合はアクティベートができず、困っています。

    ・和文でも欧文でもバリアブルフォントだとアクティベートできない
    ・Beta版と製品版（2025、2024）で確認したが、アクティベートできないのはいずれも同じ

    回避策として

    ・Adobe FontsのWebサイトで事前にアクティベートしておく
    ・文字パネルの「さらに検索」タブからアクティベートする

    などの方法が挙げられますが、単純に手間ですし、初心者さんにとってはハードルの高い作業だと感じます。
    ほかのフォント同様に「環境にないフォントを解決する」や「フォントの検索や置き換え」からでもアクティベートできるのが正しい挙動だと考えています。

    UserVoiceで似たような報告を見つけられなかったので、日本語版だけのバグではないか？と疑っています。
    バグであれば早めに解消いただけると嬉しいです。

    ---

    When opening a document with Adobe Fonts, missing fonts can usually be activated via "Resolve Missing Fonts," but variable fonts cannot.

    • This affects both Japanese and Latin variable fonts.
      
    • Tested in Beta and release versions (2025, 2024) with the same result.
      

    Workarounds:
    
    - Manually activating fonts on the Adobe Fonts website.
    
    - Using the "Find More" tab in the Character panel.

    However, these add extra steps and can be difficult for beginners. Variable fonts should also be activatable through "Resolve Missing Fonts" and "Find/Replace Fonts," just like other… more

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Selection tool doesn't work to resize

    Illustrator version 29.3.1 (2025)

    The Selection tool (black arrow) does not work anymore and i can't resize things on any of my documents. I tried to close-reopen illustrator and even restart the entire computer without any results.

    iMac retina 2017, Radeon pro 560 4gb, SSD; macOS ventura13.6.8)

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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17. プリントに選択したページは全て空白です

    Illustrator 2025（29.3）で、アートボードを印刷しようとすると「プリントに選択したページは全て空白です」 というエラーが出て印刷ができない。リンクオブジェクトにリンクを配置した際、リンク元となるデータが.aiのファイルで、かつそのリンク元のレイヤー内でリンクオブジェクト（確認したケースでは埋め込みリンク）のみが表示されており、その他のパスなどの要素が表示されていない場合にこの現象がおきた。

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    1 vote

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    1 comment  ·  Print  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Please package the documents and send them to the team for investigation, at sharewithai@adobe.com

    Kindly provide the specification of your OS, the printer, and mention the link to this bug report: http://illustrator.uservoice.com/forums/601447/suggestions/49657679

18. このフォルダー内の見つからないリンクを検索機能が消えた

    このフォルダー内の見つからないリンクを検索機能
    バージョン28.5であることを確認したが、バージョン29.3.1ではその機能が消えてしまい、チェックボックスが出てこない

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    3 votes

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team had to retract this feature to re-evaluate the integration with other link-related features. There is no estimated time on this making its way back yet.

19. Recolor - Color Theme Picker not working with recolor tool

    When trying to recolor an asset, the color theme picker doesn't function as normally.
    This feature was working normally last week.
    I've attached a video to demonstrate the issue.

    Windows 11 system. version 24h2
    Adobe Illustrator Desktop v29.3.1

    Thank you for providing a very easy and convenient, zero effort, third party method for your users to report simple problems with your expensive products.

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    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Tabs in Swatch Info text are made with spaces instead of actual tabs

    This is so bizarre. A native function for a professional application uses spaces in text to define tab stops, for a non-monospaced font...

    Sure, tabs just won’t work, since they stay in place if the Swatch Info object gets resized.... and Ai still doesn’t allow to scale tabs if needed...

    Instead of making 'Indent to here' work (here is a request about it: http://illustrator.uservoice.com/forums/333657/suggestions/37578991) and use it here, this is hacked, rather dirty, giving a worth example to designers. Change the font and the indentations rips apart...

    Shame!

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    4 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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