8123 results found

1. Swatch Info renders a saved tint as yet another copy of the main global color

   The feature doesn't work correctly with tints for global colors.
   When a new tint of a global color is saved into Swatches, it gets displayed as an un-tinted one by Swatch Info, as the image shows.

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Bottom margins for labels are too small for Swatch Info objects in the column view (with no card backgrounds)

   If I choose to display Swatch Info card in a column, and choose to omit background cards, the result would have text lines too close to the chips below, like the attached image shows. It makes it feel like the text is not related to chips above, and forces us to use cards still to control 'space after' at least somehow, even when cards are not necessary.

   While the team hardcoded the 'space before' as a strict gap (again, hardly OK), they seem to forget to do the same for the bottom line.

   And if you pick this up, please don’t forget about this request as well:
   Allow to place cards next to color chips instead of always below for Swatch Info objects
   http://illustrator.uservoice.com/forums/333657/suggestions/49723799

   If I choose to display Swatch Info card in a column, and choose to omit background cards, the result would have text lines too close to the chips below, like the attached image shows. It makes it feel like the text is not related to chips above, and forces us to use cards still to control 'space after' at least somehow, even when cards are not necessary.

   While the team hardcoded the 'space before' as a strict gap (again, hardly OK), they seem to forget to do the same for the bottom line.

   And if you pick this up, please… more

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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3. Documents don't open

   If I create a new document the dialog appears and I select the option and hit OK. Then the screen does not show the document. Only a gray screen. The same happens when I try to open an existent document. I have to close and and open several times until it opens or create the document.

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   4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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4. A group with any Warp effect applied to it fails to render hidden objects within when these are shown back

   When an image with 3 or more layers is grouped together then an arch effect is added to that group, the layer visibility toggle behaves strangely in a way where the layers disappear but do not reappear. once the layer visibility is back to on but the image cannot be seen Illustrator will allow you to click and drag the area to grab the "hidden" layer but it is now only an outline with no color fill until you move it. or refill the color. This is a feature we have used for years and never had an issue until recently (April 2025)

   When an image with 3 or more layers is grouped together then an arch effect is added to that group, the layer visibility toggle behaves strangely in a way where the layers disappear but do not reappear. once the layer visibility is back to on but the image cannot be seen Illustrator will allow you to click and drag the area to grab the "hidden" layer but it is now only an outline with no color fill until you move it. or refill the color. This is a feature we have used for years and never had an issue until… more

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   3 comments  ·  Layers  ·  Delete…  ·  Admin →
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5. Transform inputs in Properties panel won't let me change/add values

   This is insane. The Transform inputs of the Properties Panel won't let me enter values for the X and Y coordinates OR the H and W. I am using Mac Sequoia. Is there some secret setting that I need to change to make these values accessible? I changed from Windows to Mac because (allegedly), Mac would be able to handle Adobe much better. So far, not at all true.

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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6. Multiscreen display problem

   On Windows 11 pro. Multiscreen HP. Launching and Activating (to use), Adobe Illustrator causes multiscreen display, to reset to Landscape and also Disrupt other windows to Minimise and Maximise and change Portrait to Landscape format, without reason.

   This also occurs over one minute, which is a waste of time, when I'm regularly jumping into Adobe Illustrator.

   The layout display setup should be maintained and not be disrupted repeatedly. Please stop changing Windows display format and let the OS do the job.

   I can confirm this is a problem with Adobe Illustrator with a simple test. When I activate ALL other programs, the display returns back to normal, as I have setup. However as soon as I activate Adobe Illustrator, the multiscreen display is completely disrupted in my three(3) screen setup with one portrait view.

   Please fix. I'm unable to use Adobe Illustrator in this current state.

   On Windows 11 pro. Multiscreen HP. Launching and Activating (to use), Adobe Illustrator causes multiscreen display, to reset to Landscape and also Disrupt other windows to Minimise and Maximise and change Portrait to Landscape format, without reason.

   This also occurs over one minute, which is a waste of time, when I'm regularly jumping into Adobe Illustrator.

   The layout display setup should be maintained and not be disrupted repeatedly. Please stop changing Windows display format and let the OS do the job.

   I can confirm this is a problem with Adobe Illustrator with a simple test. When I activate ALL other… more

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Adding new anchors with Pen tool when Snap to Grid is enabled is treated wrong and inconsistently

   Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

   Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate adding would happen).

   But for some reason when I try to add an anchor within the magenta circle... a new path gets started.
   Well, OK, the path is too far from the grid node, I guess...
   But then I try to add a point below the one I was able to place — and it gets added! ...even though it’s not on a grid node at all, but at a grid line... OK, but this happens only if I am zoomed out enough, because if I zoom in — it won’t happen, the tolerance hit is detected in the screen space. And even if I try to add an anchor on a path at a grid line intentionally — Ai won’t let me.

   So what we have to do, is to disable Snap to Grid, place points, enable the snapping back, and move each point to snap to grid line intersection again.

   This differs from how snapping to grid happens in other editors. If I try the same in Affinity Designer (using Node tool) — it will offer me to place new anchor on intersections with grid lines, like the second GIF shows.
   I am also told Fontlab catches a mouse click to see if it hits a path first, then adds the anchor, and only then snaps it to the grid — and it makes practical sense as well.

   Perhaps start loving grids?

   Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

   Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate… more

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   0 comments  ·  Snapping  ·  Delete…  ·  Admin →
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8. Direct Selection tool selects anchors below objects

   Direct Selection tool wrongly selects points hidden underneath filled objects in front of them, when the cursor clicks into a highlighted point.

   It seems that only Windows it behaves as expected when 'Highlight anchors on mouse over' in Preferences > Selection & Anchor Display is enabled. Macs still select stuff underneath.

   Originally discussed here at forums: https://community.adobe.com/t5/illustrator-discussions/i-m-having-this-issue-with-every-file-now-in-illustrator-object-selecting/m-p/15254043

   Take a look at the GIF attached for a quick demonstration.

   Bundled together with this report, it renders selection in Ai pretty broken :(
   Problem selecting anchor point that is below
   http://illustrator.uservoice.com/forums/601447/suggestions/49702187

   Happens in both builds 29.4 and the latest Beta build 29.6.25

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   19 votes

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   5 comments  ·  Selection  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   This is fixed in Illustrator 2025 v29.5

9. Cursed Path includes non deletable artifacts — part of shape when outlined.

   I have drawn custom shapes using the pen tool. Visible artifacts are growing out of anchors. When I switch to outline mode, these artifacts are not visible, yet when I expand the strokes, the artifacts become part of the resulting shape. I cannot resolve this by deleting the anchors that cause the issue, if I do that and then reconnect the remaining points, the artifact simply reappears. I'm attaching an Illustrator file with the cursed paths so that others can see if they experience the same issue or if they can resolve it.

   I am running Illustrator cc 29.4 on Mac OS Ventura 13.7.4.

   I have drawn custom shapes using the pen tool. Visible artifacts are growing out of anchors. When I switch to outline mode, these artifacts are not visible, yet when I expand the strokes, the artifacts become part of the resulting shape. I cannot resolve this by deleting the anchors that cause the issue, if I do that and then reconnect the remaining points, the artifact simply reappears. I'm attaching an Illustrator file with the cursed paths so that others can see if they experience the same issue or if they can resolve it.

   I am running Illustrator cc 29.4 on… more

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   
   

   Thanks for reporting the issue!

   We’ve reviewed the issue, but unfortunately, we're unable to reproduce the issue on our end.

   To help us investigate further, could you please share:

   • The .ai file where you’re seeing the issue
   • Or a short screen recording capturing the issue from the start

   Also, let us know:

   • Is the issue 100% reproducible on your side, or does it happen intermittently?

   Your input will help us get to the root of the problem faster.

   
   

   Looking forward to your response!

   
   

   Regards,

   Aishwarya G Gadodia

   Illustrator Team

10. illustrator与Magnet软件冲突

    当magnet与illustrator同时运行时，illustrator会出现严重的卡死或卡顿

    1 vote

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    0 comments  ·  Actions  ·  Edit…  ·  Delete…  ·  Admin →
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11. Can’t paste from Photoshop

    It works from Photoshop to Illustrator (I had to ensure both were Illustrator2025/Photoshop2025 were running)

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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12. Images disappear or become corrupted after drag and drop on Mac

    Illustrator 29.4
    Drag and drop from a Browser to an Artboard
    Use Cmd Shift 4 and drag a screendump to an artboard
    Drag and Drop from Photoshop a layer with transparency to an Illustrator artboard.

    Saving and opening the Illustrator file makes it disappear or gives some distorted lines.
    https://community.adobe.com/t5/illustrator-discussions/screenshot-disappears-in-illustrator-29-3-and-up/m-p/15237401#M439060
    https://community.adobe.com/t5/illustrator-discussions/illustrator-29-4-images-disappearing-after-save/m-p/15246575#M439583
    https://community.adobe.com/t5/illustrator-discussions/image-disappears-after-dragging-and-dropping-from-photoshop-to-illustrator/m-p/15247056#M439609

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    31 votes

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    39 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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13. Bring to front/back not working with new update

    Manually right-clicking and selecting "bring to front" and "send to back" aren't working. The shortcut (ctrl + shift + [ or ] ) is also not working. This seems to have started after updating to version 29.4.

    Every tutorial I can find hasn't helped. This bug has massively increased my workload as I use this action every few seconds.

    7 votes

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    6 comments  ·  Other...  ·  Delete…  ·  Admin →
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14. 29.4 is hanging/freezing in dialogs

    I have found myself unable to work in 29.4. Program hangs/freezes all the time after entering some kind of dialog (save, settings, color mode, etc). I reset the settings to default, didn't help.

    Reverted back to 29.3.1, no problems

    2 votes

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    Need More Info  ·  2 comments  ·  Other...  ·  Delete…  ·  Admin →
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15. Properties panel doesn't show any settings

    Using Illustrator 29.4 with macOS 15.3, the Properties panel doesn't show anything anymore but the "Quick selections" text (might not be the right term as my software is in French)

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    1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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16. Selecting a path no longer helps to select its anchor below another anchor above from an unselected path

    iMac running Ventura 13.5.2
    Illustrator 29.4

    Since the latest update (I think), I cannot select anchor points that are below others like I used to.

    Until now, I used to be able to click on the object from which I wanted to select an anchor point (black line in the movie), then click on the desired anchor point with the white arrow and it would select the anchor point from this object.

    Now it selects the anchor point from the other object that is above (red line). Which means now I need to bring the first object to the front before selecting its anchor point, then sending it back to the back when I'm done.

    iMac running Ventura 13.5.2
    Illustrator 29.4

    Since the latest update (I think), I cannot select anchor points that are below others like I used to.

    Until now, I used to be able to click on the object from which I wanted to select an anchor point (black line in the movie), then click on the desired anchor point with the white arrow and it would select the anchor point from this object.

    Now it selects the anchor point from the other object that is above (red line). Which means now I need to bring the first object to the front… more

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    23 votes

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    4 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Now works as expected in GA build 29.5.1

17. Manque de générer les vecteurs dans le menu objet

    Je trouve pas la fonctionnalité "générer les vecteurs"

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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18. Select and Unlock objects on canvas option breaks Direct Selection

    With 'Select and Unlock objects on canvas' enabled (and at least one object locked) Direct selection no longer can move points (and select them with single clicks).

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    12 votes

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    6 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems like this issue was addressed in the latest Beta build 29.6.57. Please try to update and see if it works how it should.

19. Illustrator not working

    When I open Illustrator the processor dramatically slows down, to the point I can't have anything else open. Photoshop, on the other hand, works fine. When I try to move my mouse in Illustrator it takes ages, the screen starts flickering when I click on something for a few minutes before I click something else and it happens again. Sometimes it crashes. I updated Illustrator last week to the newest version, then uninstalled it because I blamed the problem on the update, but version 29.4 works just as bad. It all happened suddenly, the drivers are updated and I have 40 RAM. I haven't had this problem before. Please help.

    Windows 11 Home
    version 24H2
    12th Gen Intel(R) Core(TM) i7-12650H 2.30 GHz
    NVIDIA GeForce RTX 4060

    When I open Illustrator the processor dramatically slows down, to the point I can't have anything else open. Photoshop, on the other hand, works fine. When I try to move my mouse in Illustrator it takes ages, the screen starts flickering when I click on something for a few minutes before I click something else and it happens again. Sometimes it crashes. I updated Illustrator last week to the newest version, then uninstalled it because I blamed the problem on the update, but version 29.4 works just as bad. It all happened suddenly, the drivers are updated and I have… more

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Sonia, this is something something from the support team would have to take a look into...

    Try to reach an agent from this page — https://helpx.adobe.com/contact.html?step=ILST (use the chat button at the right bottom corner)

20. Images within opacity masks shift

    When using multiple opacity masks in a file in an earlier version, including 29.31. Opening it in illustrator 29.4 almost all the images used for the masks are repositioned to the center of the page.

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    11 votes

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    12 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix is available in both Beta 27.9 9 and Prerelease 29.6 191 builds. Please try to test it and comment back if it now behaves as expected