Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8126 results found
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Closing while saving dialogue box has a grammatical error.
The close-while-saving dialogue box says "Close anyways" as an option which bugs me because it should read as "anyway" not "anyways." The latter is grammatically incorrect. Not to mention that "getting saved" is also wrong and should be "being saved"
18 votesWe have the fix available in the latest release, where we have redesigned this dialog. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
Anish Kumar -
ð (eth) and Ð (Eth) glyphs not recognised as the same character
The glyphs ð (eth) and Ð (Eth) are lower and upper case of the Icelandic character eth. Illustrator has no problems working with them, except when you need to change the case, whether you do that by Type->Change Case or by changing the character attribute to All caps (or small caps for that matter).
This is a recurring bug in Illustrator, which has been fixed at least twice before, but somehow creeps in a few versions later. I suspect some legacy code in the internal text engine, which does not reflect the relationship between the two characters.
I’m including a…
64 votesI am happy to share that we have fixed this bug in our latest release – 24.0.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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New from Template Shortcut conflict
Illustrator 24.0 under macOS Catalina 10.15.1 (19B88)
The 'New from Template…' command in the File Menu has the shortcut ⇧⌘N, which is all well and fine, except it conflicts with the Type > Insert WhiteSpace Character > En Space, which has the exactly same shortcut, ⇧⌘N.
Assigning two commands to the same shortcut is rather bad form, with unreliable results.
2 votes -
Gray "Radial" Appears when using the shape tools
When I go to create and then manipulate shapes, this gray triangle shape appears. I can move a shape and make it "disappear" for a moment, but it keeps coming back. My artboard/work area turns black after a few minutes. Effectively, I can't use Illustrator due to this issue?
Ah - I was trying to use the shape builder tool, zoomed out, and then it all turned yellow...2 votes -
textFonts not refreshed after add/remove fonts. textFonts.getByName(fontName) doesn't throw error if font is not installed on user system.
textFonts not refreshed after add/remove fonts. textFonts.getByName(fontName) doesn't throw error if font is not installed on user system.
Code:
for (var i = 0; i < usedFonts.length; i++) {
try {
var textFont= app.textFonts.getByName(usedFonts[i]);
} catch (error) {
missingFonts.push(usedFonts[i]);
}
}1 vote -
Nothing happens when I double click my width tool
When I double click my width tool to try and access my wrinkle tool nothing happens, I am currently trying to design a logo for a company in town, and would very much like the effect the wrinkle tool gives.
1 vote -
Assigned Action colors not showing
I have assigned colors to new actions that I have created and they do not show in illustrator.
Windows 10
1 vote -
Move tool direction is inverted
Out of nowhere the Move dialog box started acting the opposite way to what it is supposed to do.
According to Adobe Help- To move the object up or down, enter either a negative value (moves up) or positive value (moves down) in the Vertical text box.
https://helpx.adobe.com/illustrator/using/moving-aligning-distributing-objects.html#move_objects
But now a positive value in Y moves the object up in my installation as can be seen in the attachment. This is Illustrator 23.1.1 and Mac OS Mojave 10.14.6
I asked a friend running 23.0.3 and Mac OS Mojave 10.14.6 and it works as expected on his system.
1 vote -
Illustrator Delay in Saving File.
When Saving a File, it takes up to 5 minutes to do so, Is there a solution. please let me know.
1 vote -
text expands inaccurately
Mac OS 10.13.6 AI 23.1.1
See att screenshot. I converted this type to outlines, then Expanded Appearance, then Expanded stroke and fill. Results are superimposed over the original red/orange type. You can that the converted outline does not match the type; in general the top is pushed rightward and the bottom leftward. I tried skewing the outline to correct it but while that may nudge some curves and vertices back to where they belong, it pushes others out. The only solution I know is to tweak and/or redraw the path, which is an extremely time-consuming task. It appears that this…1 vote -
Opening Old AI5.5 files in CS2019
I now find since moving to Catalina that my old version of Adobe Illustrator 5.5 has stopped working, this would be fine, but I cannot open old files from 2009 in Adobe Illustrator 23.1.1 - and as luck would have it, I get a call to reignite an old brand this AM! can anyone help please?
1 vote -
In Adobe Illustrator Constrain Width and Height proportions doesnt work
I don't know why but 'Constrain Width and Height proportions doesn't work
in 'Transform' or 'Properties' panelWhenever I constrain and move the number up, it creates a weird number
for example, if the shape is 60,60 and when I write down 70 on the height the width becomes 69.256 something like thisso frustrating!!!!!!!!!
7 votes -
Unstable operation Illustrator 23.1.1 Mojave
Unstable operation Illustrator 23.1.1 on Mojave. Reacting with delay or not reacting. Problems with menu and tools operating. New frame text always with lorem ipsum.
GPU is disabled, Wacom tablet is uninstalling. I havn't more ideas.1 vote -
Illustrator file not changing modification time and date after image link updating
When I modify a photoshop image and illustrator automatically updates the link you can close the file without saving so it recognized the image link modification but did not require a save when closed. at this point file date and time do not update to current image replacement. this poses a serious problem in the commercial print industry. Archiving files is based on modification dates and times. If you don't update time and date on file with new image placed it has not
been modified for archive. This is something that has changed in the recent cloud series updates. It…2 votes -
Symbol mangling when exporting into svg
I see an incorrect result when exporting into SVG through File -> Export -> Export As... -> save as SVG. I have two gradient filled rectangles presented as symbols (see .ai inside the attached .zip), one is blue gradient and the other is gray gradient. When export into svg, the resulting image shows both rectangles filled with gray gradient (see .svg inside the .zip).
It looks like AI thinks both symbols are visually the same an merges them into a single symbol. If i use solid colors, this doesn't happen.
As for SVG options see 'svg_options.png' inside the .zip.
Check…
3 votes -
Can't export or save files
Every time I click Save As or Export no window pops up and I can't save any of my files.
12 votes -
Window snaps out of view when switching from external monitor
MBP, OSX Mojave, when using an external monitor with the laptop screen closed everything is cool, unplug the laptop and use built in screen everything is cool.
Once I plug the laptop back into the external monitor with the lid closed AI will snap off screen someplace.
If I use the mission control gesture (swipe up with 3 fingers) the window appears and I can drag it to another desktop, but then it assumes the same position off screen on the new desktop.
The only workaround I have found is to unplug the monitor, resize the window and then plug…
2 votes -
Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
When having several documents open at the same time and in different tabs, out of the sudden all tabs show the same file. Forcing me to restart to be able to see again each tab with it's own design document.2 votes -
Applied gradient disappears and become black when applied to a compound path with a single anchor point included
I use the same gradient for several objects in a illustration. When closing and opening the document, one of the objects the gradient disappears and is filled black. The preview looks fine.
I already found the problem. It happens with compound paths with a single anchor point is included.
AI 23.1.1
MacOs 10.13.619 votes -
Doesn't open
I cant open the app in my cellphone. I tap it and it seems like it is opening BUT after one second it closes again. I don't know what to do anymore. I closed the app and opened it again and happened the same, i also restarted my phone (like tree times) and there were no changes at all!!
1 vote
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