8217 results found

1. Can't create new artwork

   new button and menu item just start dialog box so can't create any new artwork from scatch

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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2. Application crash when copy/pasting SVG paths

   I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.

   Adobe Illustrator CC (latest) Windows 10 64bit

   Steps:
   1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
   2. Select any part of the logo.
   3. Copy using Edit -> Copy or CTRL+C
   4. Paste using Edit -> Paste or CTRL+V
   5. The application will crash immediately or very shortly afterwards.

   I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.

   Adobe Illustrator CC (latest) Windows 10 64bit

   Steps:
   1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
   2. Select any part of the logo.
   3. Copy using Edit -> Copy or CTRL+C
   4. Paste using Edit -> Paste or CTRL+V
   5. The application… more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

3. Appearance pallet, 2 top stacks always expand, after use Type Tool

   Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions

   Steps:
   1. Open Illustrator, new document
   2. Open Appearance Palette (Shift+F6)
   3. Collapse all stacks in Appearance Palette (if they expanded)
   4. Choose Type Tool
   5. Use Type Tool in any place of document
   6. ESC and Click any place of document

   Expected result:
   Appearance Palette Stacks remain minimized (folded)

   Actual result:
   2 top Appearance Palette Stacks are expand (unfolded)

   • 

   2 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. color palette is not working correctly

   color palette is not working correctly when enter the color with numbers. SEE THE VIDEOCLIP

   ILLUSTRATOR 30.3
   MACOS 15.7.5
   IMAC PRO 2017

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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5. DICカラーの表示がおかしい

   Ver30.3で新規ファイルを作成したうえでカラーにDIC指定をすると、色がくすんで表示されます。CMYK値に変換したとき、くすんだ色のままの数値になってしまいます。
   新規ではなく以前作ったファイル上でDICカラーを指定した場合はこれまで通りの表示になっています。
   設定の変更で対応可能でしょうか？

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Got resolved with toggling the way Spot Colors are handled with a dedicated Spot Colors option in the Swatches panel’s dropdown menu

6. View menu - Spanish word for "flattening" is misspelled

   It should say "acoplamiento" instead.

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   1 comment  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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7. プリントアウトを途中でキャンセルすると操作できなくなる

   プリントアウトが完了する前（ゲージが最後まで行く前）に途中でキャンセルボタンを押すと、
   マウスやキーボードでの操作が一切効かなくなる。
   カーソルは動くし、キーボードでショートカットキーを打ち込むと効いているような感じでメニューバーが反応はするが、まったく操作できなくなる。
   アプリを終了することすらできなくなる（カーソルは動くのに）。
   なので強制終了するしかなくなる。

   なお、強制終了のウィンドウを開いてもアプリ自体に問題ないように見えるが
   実質フリーズしている状態。

   また、アプリを再起動しても、回線が混んでいるとのメッセージが出て
   ファイルを開くのも非常に時間がかかる時がある。

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   5 comments  ·  Print  ·  Delete…  ·  Admin →
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8. フォント Noto Sans

   30.3.0にアップデートした途端Noto Sansが表示されなくなった。
   バージョンダウンで戻ります。

   macOs

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. The preview is incorrect because some images are missing

   Ever since at least Illustrator version 29.8.5, I've been having preview issues with linked images. Some images are missing from my preview.

   I tested it in Illustrator 30.3, and the problem persists.

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   Need More Info  ·  6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Panning at high zoom levels appears blurry

    The issue that previously occurred and was resolved has reappeared in the latest version. I have attached the previous link and details. I kindly request a prompt resolution.

    https://community.adobe.com/questions-652/document-work-area-appears-blurry-repost-814442

    ---

    If you drag to work with the preview enlarged, the work area preview will look blurry.
    The more you zoom in, the more severe the symptoms are.
    There wasn't until the last version of 2023, but it came up at some point.
    Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.

    It's quite disruptive to the workflow. Please fix it quickly Adobe…

    Below are the things I've done before.
    Attached is the video as well.

    <Things I've tried>
    - Upgrade computer RAM, cpu, graphics card
    - Check on 3 computers
    - Initialization
    - Initialize configuration settings
    - rename and reset folders in %appdata%
    - Check after installing an earlier version of illustration
    - Check after installing the latest illustration version
    - Upgrade/downgrade graphics card drivers to the latest
    - Turn off gpu acceleration (not a fundamental solution)
    - Check Windows Update
    - Update/Remove and reinstall the Wacom driver
    - Check by file capacity (at least one letter appears in the blank document. No matter file size.)
    - Pixel Preview settings has always been unchecked
    - The file path is local, not server.

    People who have experienced the same symptoms,

    why don't you form a league with me? ¯_(ツ)_/¯

    Don't say turn off gpu perfomence ☹☹☹
    I upgraded my graphics card to the latest to take advantage of gpu.

    A Korean representative has confirmed that the illustration is defective.

    https://community.adobe.com/t5/illustrator-discussions/%ED%94%84%EB%A6%AC%EB%B7%B0-%EB%B8%94%EB%9F%AC-%ED%98%84%EC%83%81/m-p/15090468?profile.language=ko

    don't encourage me to chat. They don't know the answer either. Just fix it quickly.

    ---

    Sentences with a translator, not as smooth as locals.
    I ask for your understanding if you felt bad.

    The issue that previously occurred and was resolved has reappeared in the latest version. I have attached the previous link and details. I kindly request a prompt resolution.

    https://community.adobe.com/questions-652/document-work-area-appears-blurry-repost-814442

    ---

    If you drag to work with the preview enlarged, the work area preview will look blurry.
    The more you zoom in, the more severe the symptoms are.
    There wasn't until the last version of 2023, but it came up at some point.
    Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.

    It's quite disruptive to the workflow. Please… more

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    Need More Info  ·  2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. Transparency Lost in After Effects When Importing v30 AI Files

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10) and importing that file into the same After Effects project resolves the issue completely.

    This suggests that a change in the .ai file format or internal data structure introduced in v30 is no longer being parsed correctly by After Effects' AI importer.

    Saving from v28.7.10 is a confirmed workaround, but this should not be necessary.

    Is there a known fix? Is this a confirmed bug?

    Thank you for the continued development of Adobe Illustrator. I am a professional graphic designer working in prepress and print production, and I greatly appreciate the dedication your team puts into this product. I would like to report what appears to be a compatibility regression introduced in Illustrator v30.

    — Reported by I'm John

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10)… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    
    

    Thank you for reporting this issue. Could you please try reproducing the workflow on the latest version of Illustrator (v30.3) and let us know if the issue still persists?

    
    

    Thanks,

    Illustrator Team

12. PDF/X-4 Export Produces Non-Compliant PDFs in Illustrator v30.2.1

    In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

    In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

    Preflight Error #1 — Placed image ICC profile conflict:
    "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

    Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC profile. Since the output intent is also Japan Color 2001 Coated, v30 appears to write both into the PDF in a way that triggers a conflict. This did not occur in v28 with identical source files.

    Preflight Error #2 — Transparency blend color space conflict:
    "Transparency blend color space is the same as the output intent destination profile (13,681 occurrences, 2 pages)"

    Cause: v30 appears to embed the document's transparency blend space (Japan Color 2001 Coated, derived from the working CMYK setting) in a way that conflicts with the output intent. This also did not occur in v28.

    PDF Preset Settings (X4_Johnset):
    - Standard: PDF/X-4:2010
    - Compatibility: Acrobat 7 (PDF 1.6)
    - Color Conversion: No Conversion
    - Output Intent Profile: Working CMYK — Japan Color 2001 Coated
    - Profile Inclusion Policy: Include All RGB & Tagged Source CMYK Profiles

    Both errors are absent when exporting the same file with the same preset from v28.7.10. This appears to be a regression introduced in v30.

    Is there a known workaround? Is this a confirmed bug?

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)

    Thank you for the continued development of Adobe Illustrator. I am a professional graphic designer working in prepress and print production, and I greatly appreciate the dedication your team puts into this product. I would like to report what appears to be a regression introduced in Illustrator v30.

    — Reported by I'm John

    In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

    In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

    Preflight Error #1 — Placed image ICC profile conflict:
    "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

    Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC… more

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We are aware of a scenario this happens but it was reproducible in 28.x as well. If the Document Color Profile and Output Intent Color profile are different then we observe this issue. Please confirm the color settings you have used and also share the test file to sharewithai@adobe.com to validate the above case.

    
    

    In the above case, assigning the document color profile to "Japan Color 2001 Coated" produce a compliant PDF/X file. Please try this workaround and let us know.

13. Discover panel not working

    The discover panel and tutorials are not working,

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    Need More Info  ·  1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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14. Windows Explorer freezes when Saving As PDF

    • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
    • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

    1. Open AI file
    2. Save as.. PDF
    3. Choose a PDF option, click Save
    4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
    5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

    I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows Explorer again after working for awhile. It seems to most often happen when using the Type tool, and clicking on other parts of the Workspace.

    This is infuriating, and has caused me to entirely reinstall the Operating System to try to find a remedy. Nothing has worked.

    • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
    • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

    1. Open AI file
    2. Save as.. PDF
    3. Choose a PDF option, click Save
    4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
    5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

    I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows… more

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    Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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15. Scroll wheel crash

    Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
    Latest Windows, Latest AI. Latest nvidia driver.
    Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
    Expected: smooth scroll
    Actual: App hangs for 2 seconds.
    GPU accelleration settings on or off make no difference.
    I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.

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    Request to Contact Support  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. Free Transform resets frame after each use

    If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform" of Photoshop! Speak to real graphic designers and they will show you how to make real tool!

    If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform"… more

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Illustrator today properly keep the Free Transform frame deformed after each use, until you destroy the group it creates.

    If you still have problems with the way it works — please comment back.

17. Offset Path creates notches

    Certain paths with certain Offset Path values create these.
    Usually it’s a rather small value, but this sometimes happens with larger ones.

    There are other related problems with Offset Path:
    1. Stroke displaying incorrectly and Offset Path broken — http://illustrator.uservoice.com/forums/601447/suggestions/39059872
    2. Offset Path with small values (or Inside / Outside strokes) results in skewed lines — http://illustrator.uservoice.com/forums/601447/suggestions/39425959

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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18. Changing the Japanese font in the Type tool does not update it.

    macOS Tahoe 26.2
    Adobe Illustrator (Desktop version) 30.2.1

    Changing the Japanese font in the Type tool does not update it.
    This occurs even when "Enable missing glyph protection" is initially set to OFF and no other settings are changed.

    This does not occur in macOS Vetura13.7.8

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    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Vorschaubilder verschwinden im Bridge

    Hallo, ich habe folgendes Problem mit Illustrator (30.2.1) und Bridge (16.02.23) auf einem Windows Rechner mit 64GB Ram, Windows 11 Pro und eine RTX 3060 Ti.

    Wenn ich momentan im Illustrator eine Datei speichere zweig mir Bridge diese Datei nicht mehr korrekt an.

    Beispiel:
    - Normal war die Anzeige in Bridge wie Bild01.jpg
    - die geöffnete Datei im Illustrator wo alles stimmt ist wie Bild02.jpg, alle Verknüpfungen sind intakt
    - ändere ich in der Datei nur das Darum und speichere, ist nun die Anzeige im Bridge wie im Bild03.jpg daher zusammen wie Bild04.jpg

    Öffne ich die Datei im Illustrator ist alles ohne Fehler vorhanden.
    Verknüpfe ich das Bild über das Menü neu und speichere es dann wieder, stimmt die Vorschau im Bridge wieder wie bei Bild01.jpg.

    Schließe ich dann die Datei stimmt die Vorschau im Bridge, wenn ich sie dann wieder öffne stimmt alles.
    Nehme ich irgendeine Änderung vor, Bsp. Text anpassen oder Ebene einmal aus und einblenden und speichere dann wieder normal, ist die Vorschau in Bridge wieder wie bei Bild04.jpg, also defekt.

    Ich muss also in so einem Fall bei Änderungen aktuell vor dem Speichern immer alle Verknüpfungen aktualisieren und dann speichern damit ich im Brigde die richtige Vorschau habe. Hier ist es auch egal ob es eine Verknüpfung mit einem JPG oder PSD ist.

    Sonnige Grüße von Usedom

    Hallo, ich habe folgendes Problem mit Illustrator (30.2.1) und Bridge (16.02.23) auf einem Windows Rechner mit 64GB Ram, Windows 11 Pro und eine RTX 3060 Ti.

    Wenn ich momentan im Illustrator eine Datei speichere zweig mir Bridge diese Datei nicht mehr korrekt an.

    Beispiel:
    - Normal war die Anzeige in Bridge wie Bild01.jpg
    - die geöffnete Datei im Illustrator wo alles stimmt ist wie Bild02.jpg, alle Verknüpfungen sind intakt
    - ändere ich in der Datei nur das Darum und speichere, ist nun die Anzeige im Bridge wie im Bild03.jpg daher zusammen wie Bild04.jpg

    Öffne ich die Datei im Illustrator ist… more

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    2 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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20. Bug Graphic Display Corruption Issue (Pixel Artifacts on Screen Only)

    Windows 11 Pro 25H2 build 26200.7705
    Intel i7-14700
    Memory 32 GB
    AMD Radeon RX 7600 8 GB
    Storage 2 TB
    Illustrator 30.1 (64bit)

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    We are experiencing a display issue when opening RGB graphic files. The content appears corrupted on screen, showing scattered or smeared pixel artifacts.

    In some cases, the issue is reduced or temporarily disappears when zooming in/out or scrolling the canvas. However, the problem is purely visual and does not affect the actual file data.

    When the file is saved or printed, the output is correct and shows no abnormalities.

    Please refer to the attached images for detailed visual examples of the issue.

    Windows 11 Pro 25H2 build 26200.7705
    Intel i7-14700
    Memory 32 GB
    AMD Radeon RX 7600 8 GB
    Storage 2 TB
    Illustrator 30.1 (64bit)

    ---

    We are experiencing a display issue when opening RGB graphic files. The content appears corrupted on screen, showing scattered or smeared pixel artifacts.

    In some cases, the issue is reduced or temporarily disappears when zooming in/out or scrolling the canvas. However, the problem is purely visual and does not affect the actual file data.

    When the file is saved or printed, the output is correct and shows no abnormalities.

    Please refer to the attached images for detailed… more

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    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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