8130 results found

1. Hand tool is getting stuck in 29.1, massive performance issues

   Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

   Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

   I really hope someone else is also experiencing this, but I haven't been able to find any resources.

   I tried everything. Restart my Mac. Reinstall Illustrator. Tried older versions. All the same...

   Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

   Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

   I really hope someone else is also experiencing this, but I haven't been able to find… more

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   40 comments  ·  Tools  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It seems like using Magnet app together with Illustrator breaks something. Try to disable it for now (sadly, it is reported Ignore option does not do it).

2. Holding Shift (or Ctrl) to move RGB sliders together in Color panel doesn’t work when color is white

   A Help article on Color panel states we can hold Shift (also works for Ctrl, although unspecified there) to move color channels’ sliders 'in tandem', together, — http://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html#keys_for_the_color_panel

   This indeed works, in both RGB and CMYK modes (not in HSB, since its values won’t benefit from it).

   However, if all three RGB sliders are at 255/100% (white), this mode doesn’t work — please see the GIF attached.

   It probably makes sense for CMYK, where it’s not clear if 0-0-0-0 should become something like 24-24-24-24, but it totally makes sense for RGB, where we expect to get a gray color.

   Thanks to Franck Payen for bringing attention to this old problem. It’s not as irritating as others, but still it should be fixed.

   A Help article on Color panel states we can hold Shift (also works for Ctrl, although unspecified there) to move color channels’ sliders 'in tandem', together, — http://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html#keys_for_the_color_panel

   This indeed works, in both RGB and CMYK modes (not in HSB, since its values won’t benefit from it).

   However, if all three RGB sliders are at 255/100% (white), this mode doesn’t work — please see the GIF attached.

   It probably makes sense for CMYK, where it’s not clear if 0-0-0-0 should become something like 24-24-24-24, but it totally makes sense for RGB, where we expect to get a gray color.

   Thanks… more

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5

   Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
   PSD and TIF bitmaps work fine.
   See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
   https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M407603

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   5 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The bug seems to be fixed in Beta 28.7.0.65

   Please try to update and verify if it now works as intended for you.

4. 縦組みテキストの行末にある、縦中横の括弧類のアキが不均衡

   縦組みテキストの中で、行末に縦中横の括弧類を配置することがあります。例えば「100ｇの水にとける物質の質量〔ｇ〕」のような文です。

   その場合〔ｇ〕の"〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。縦組みの縦中横で括弧類が両端にあるとき、両方のアキが0%になるとありがたいです。

   環境

   • macOS 12.7.3(Apple Silicon)
   • Illustrator 2024(28.5.0) この仕様がいつからあるのかわかりませんが、少なくともCS6では再現します。

   再現手順

   1. 縦組みポイント文字に「100ｇの水にとける物質の質量〔ｇ〕」と打つ
   2. 〔ｇ〕に縦中横をかける

   期待する結果

   括弧はそれぞれアキ0%になり、文はセンターに揃います。

   実際の結果

   "〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。

   回避策

   • 文字組アキ量設定をなしにすると各アキは50%になり、ひとまずセンターには揃う
   • 行末に縦中横でない文字を追加すると各アキは50%になり、ひとまずセンターには揃う
   • 行末にカーニング500を追加すると各アキは50%になり、ひとまずセンターには揃う

   添付したファイル

   • tcy_paren.ai
   • tcy_paren.jpg
   • expected_result.jpg
   • actual_result.jpg

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Align / Distribute ignores Constrain Angle

   The Align and Distribute options do not take into account the Constrain Angle setting when the Constrain Angle is not equal to zero. In simpler terms, the Constrain Angle for Align and Distribute is always set to zero.

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   1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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6. Reshape Tool’s markers don’t conform the Anchor Points, Handle, and Bounding Box Display Size' parameter

   Reshape Tool is a rather hidden tool within Illustrator’s toolbox.
   It never received any updates (as many other tools) in last decades, and got even worse thanks to one specific improvement.

   Illustrator today allows to increase size of anchor points, handle, and other control markers (referred below as just 'markers') with a dedicated parameter in the Preferences > Selection & Anchor Display section). It helps to transform and edit paths on higher DPI displays — a good feature.

   ...but Reshape Tool marks its control points with squares slightly larger than a normal point... a normal point of a smallest marker’s size, and this size does not change when we increase the mentioned parameter.

   It makes the Reshape’s control points to be obscured completely when we use larger sizes for markers.
   It makes it unusable for users who does not know how the tool works.

   And Adobe does not make learning it anywhere simple: try to search for 'Reshape Tool' at https://helpx.adobe.com/illustrator/ and fail miserably to locate it fast enough.
   Try Discover (rather useless) and get only the position of the tool and no how-to articles.

   Here are a link to the dedicated article: https://helpx.adobe.com/illustrator/using/adjust-path-segments.html#stretch-parts-of-a-path (it fails to load at me now though)

   Here is a another link, form a Ai10 manual, with an image that somewhat explains the tool: https://www.manualslib.com/manual/393317/Adobe-Illustrator-10.html?page=9#manual

   Finally, take a look at the attached GIF.
   The frame around a clicked point with the Reshape tool is visible as the smallest marker’s size... and when I make the size larger, clicking a point with the tool just doesn’t change anything visually! The frame is completely obscured! The tool works, but new users will hardly understand how to make it work.

   Please fix it.

   Reshape Tool is a rather hidden tool within Illustrator’s toolbox.
   It never received any updates (as many other tools) in last decades, and got even worse thanks to one specific improvement.

   Illustrator today allows to increase size of anchor points, handle, and other control markers (referred below as just 'markers') with a dedicated parameter in the Preferences > Selection & Anchor Display section). It helps to transform and edit paths on higher DPI displays — a good feature.

   ...but Reshape Tool marks its control points with squares slightly larger than a normal point... a normal point of a smallest marker’s… more

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7. Mixed stroke colors become white when changing fills using CMYK spectrum in an RGB document

   There is a way to make objects loose their stroke colors in specific conditions.
   1. Create an RGB document
   2. Create two shapes
   3. Make them have same fill color, but different stroke colors
   4. Select both
   5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
   6. In this dropdown panel’s menu pick CMYK

   Strokes become white.

   This does not happen if the color mode in this panel is left RGB or HSB.
   Also, strokes become white if you pick a color in an RGB/HSB spectrum first and switch to CMYK in this menu after, or just click the spectrum with CMYK already chosen.

   Also it does not happen if strokes have the same color, only when they differ and mixed stroke chip is displayed ([?]).

   Please take a look at the GIF attached and try it yourself, using the attached test file.

   There is a way to make objects loose their stroke colors in specific conditions.
   1. Create an RGB document
   2. Create two shapes
   3. Make them have same fill color, but different stroke colors
   4. Select both
   5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
   6. In this dropdown panel’s menu pick CMYK

   Strokes become white.

   This does not happen if the color mode in this panel is left RGB or HSB.
   Also, strokes become white if you pick a color in… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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8. Alt + Shift hotkeys for menu commands in the latest version are broken

   Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

   So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

   ---

   Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

   I have an action that uses F3 for launch.
   Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

   I expect to run the command when I hit Alt+F3.
   Instead, Ai does not launch the command, but runs the F3-assigned action!

   Same happens if I have an action on Shift+F3 and try to run a command assigned to Alt+Shift+F3 — Ai tries to run the action and ignores the command.

   This issue is related to this request:
   Make Keyboard Shortcuts and Action panel both see shared conflicts
   http://illustrator.uservoice.com/forums/333657/suggestions/42726344

   However this time it’s a straight bug :(

   Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

   So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

   ---

   Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

   I have an action that uses F3 for launch.
   Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

   I expect to run the command when I hit Alt+F3.
   Instead, Ai does not launch the… more

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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9. Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect

   Hello,
   I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7 and there it works as it should. But if I upgrade to version 27.8.1, the error is back.

   I have uploaded a video where you can see this. The link is here: https://youtu.be/nVlqHXCEx3s

   Strangely, it works for me and my colleague, where we also already have version 27.8.1, so far. Why it does for us but not for my colleague, I have no idea.

   I am posting the original file below, and then the PDF created at my colleague's place in version 27.8.1 and in version 27.7. Also the profile and Acrobat settings used and the PDF.

   I don't know where else to report this error, hopefully someone here will notice.

   Does anyone else have a similar problem as well?

   Ales

   Original AI File - https://1url.cz/Huwaj
   PDF created in AI 27.8.1 - https://1url.cz/puwaD (Adobe Acrobat opens with the error "An error occurred while processing the page. Erroneous color space")

   PDF created in AI 27.7 - https://1url.cz/nuwaC
   Icc profil - https://1url.cz/GuwaU
   Adobe PDF Setting - https://1url.cz/Muwag
   Adobe Illustrator Setting - https://1url.cz/cuwaS

   Hello,
   I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7… more

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has identified the problem and working on the solution. Thank you for the report and the comments.

10. Illustrator often fails to build a smooth blend for paths with mismatched number of anchors

    Take a look at the file attached and watch the images attached.
    Two curves are blended: one has 4 anchors, another one has 5 anchors.
    The blend Ai build has weird irregular slits in the middle.

    If you expand the blend and select problematic anchors, you’ll see that positions are correct, but some handles get interpolated wrongly.

    This happens often in many other scenarios.
    The current workaround is to add more points to blend, trying to guess and control which point get paired with another.
    Another workaround is to cut curves in pieces and blend in chunks.

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    0 comments  ·  Blends  ·  Delete…  ·  Admin →
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11. An object with a freeform gradient fill makes the coloring control in the tool panel switched to None

    In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
    Illustrator switches it to None, when an object with a freeform gradient fill is selected.

    I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s going to be a gradient, it is given to use as a button in the Gradient panel, it should display the proper button in the coloring controls then also. Please make this consistent and respect your own rules.

    In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
    Illustrator switches it to None, when an object with a freeform gradient fill is selected.

    I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s… more

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    0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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12. Acrobat PDF File Format is having difficulties. Bad parameter.

    Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.

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    13 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

13. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid ring' state again.

    This behavior leads to a problem with exporting the group as a vector shapes to PSD format.

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid… more

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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14. Arrow keys used in Color panel don’t force canvas to update in version 27.1.1 (2023)

    Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
    The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!
    It used to work! In CS6 (no GPU at all) it works, in CC2017 (v21), with GPU disabled, it does as well...

    Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
    The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!
    It used to work! In CS6 (no GPU at all) it works, in CC2017 (v21), with GPU disabled, it does… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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15. Copying tables from InDesign and only the text pastes in Illustrator

    Hello, I used to be able to copy a table I created in InDesign and copy and paste it into Illustrator with all of the formatting being the same. Now when I go to paste a table, all of the table formatting is missing and it's just a big block of text. Please fix this soon as my company does this on a day-to-day basis for our images. I attached an image of what it looks like when I paste the table in Illustrator.

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    5 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Illustrator team is working on a fix for this issue. Meanwhile you can use the below workaround to paste the table as it was before.

    
    

    Before you copy the table in InDesign, create a path object along with table and then copy from InDesign and Paste in Illustrator. This forces the PDF route for copy/paste between ID and AI

16. Delete Artboards command can’t be recoded in actions

    You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
    How stupid is this.

    EVERYTHING is Illustrator should be recordable.

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    0 comments  ·  Actions  ·  Delete…  ·  Admin →
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17. An action set can’t be dragged into the topmost position

    For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
    Minor, but still a bug.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. You can't import actions by dragging .aia file into Illustrator

    We can run a script by drag-n-dropping it into Illustrator.
    We can open files like this.
    We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

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19. Free Distort effect ignores Drop Shadow effect within

    If a Drop Shadow effect is above a Free Distort effect in the Appearance panel (which means the shadow gets applied after the distortion) — it works fine.

    However, if we first have a shadow and then try to distort the object which casts it (the Free Distort is below the Drop Shadow in Appearance) — the vector geometry gets distorted, but the shadow stays orthogonal and immune to the distortion.

    Not a very popular workflow, I know, but still.

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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20. Discover panel’s videos don’t have Full Screen button

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good job helping new users.

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good… more

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    0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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