7658 results found

1. Unable to catch error that occurs when exporting empty artboard to PSD

   en_US

   When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

   
   

   The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

   Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

   Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be exported.

   Steps to reproduce

   1. open the attached file empty_artboard.ai in Illustrator
   2. execute the script in the Script to execute section or the attached file psd_export.txt (please change the extension to jsx beforehand)

   Expected result

   Errors will be caught and an alert "Caught error" will appear, then safely exit.

   Actual result

   The error penetrates try syntax and the alert is displayed twice. The contents are as follows:
   1. Empty artboard(s) were not exported.
   2. The operation cannot be completed because of an unknown error. [!SEL]

   The error 2 starts to occur in Illustrator 2022 and does not occur in older versions such as Illustrator 2021.

   Workaround

   • Use selectObjectsOnActiveArtboard, etc. to detect empty artboards by myself to avoid the error (to be precise, it is necessary to ignore isolated points and other PageItem that are ignored by the PSD export function by myself).
   • Generate a Rectangle of the same size as the artboard without fill and stroke in advance and export it for avoid the error. An empty image will be successfully exported.

   Environment

   • macOS 12.7.3, 14.3.0(Apple Silicon)
   • Illustrator 2019(23.1.1) to 2024(28.1.0)

   Not sure when this error started, but it reproduces in Illustrator CS6 too.

   Attached files

   Script to execute

   ---

   ja_JP

   空のアートボードをPSDに書き出そうとしたとき起こるエラーをcatchできない

   ExtendScriptのexportFileにてIllustratorのアートボードをPSDに書き出すとき、アートボードに有効なPageItemが含まれていないとエラーが起こり、2つの警告が出ます。

   
   

   問題は、このエラーはtryで囲ってもcatchできないことです。バッチプロセスをアラートで止めてしまいます。

   また、もしapp.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTSでアラートを出ないようにした場合、スクリプトのユーザーになぜアートボードが書き出されなかったか詳しい情報を提供することができません。

   エラーをcatchできるようにするか、空のアートボードでも気にせず書き出すよう変更するのが理想的な設計です。

   再現手順

   1. 添付ファイルempty_artboard.aiをIllustratorで開きます
   2. 実行するスクリプトセクションのスクリプトか、添付ファイルpsd_export.txtを実行します（事前に拡張子はjsxに変えておいてください）

   期待する結果

   エラーはcatchされ「Caught error」とアラートが出たあと安全に終了します。

   実際の結果

   エラーがtry構文を貫通し、アラートが2回表示されます。内容は次の通りです。
   1. Empty artboard(s) were not exported.
   2. The operation cannot complete because of an unknown error. [!SEL]

   2のエラーはIllustrator 2022から出始めていて、それ以前のIllustrator 2021などでは発生しません。

   回避策

   • selectObjectsOnActiveArtboardなどを使い、空のアートボードを自力で検出してエラーを回避します（正確に言えば、孤立点などPSD書き出し機能に無視されるPageItemを、自力で無視する必要があります）
   • アートボードと同じサイズの塗り・線なしのRectangleを事前に生成して書き出すことで、エラーを出ないようにできます。ただし、何もない画像が書き出しに成功します

   環境

   • macOS 12.7.3, 14.3.0(Apple Silicon)
   • Illustrator 2019(23.1.1)〜2024(28.1.0)

   このエラーがいつからあるのかわかりませんが、Illustrator CS6でも再現します。

   添付したファイル

   • error1.png
   • error2.png
   • empty_artboard.ai
   • psd_export.txt

   実行するスクリプト

   (function() {
     var doc = app.documents[0] ;
     var psdOptions = new ExportOptionsPhotoshop() ;
   
     try {
       doc.exportFile(new File('~/Desktop/psd_empty_artboard_error.psd'), ExportType.PHOTOSHOP, psdOptions) ;
     } catch(e) {
       alert('Caught error') ;
     }
   })() ;
   

   en_US

   When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

   
   

   The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

   Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

   Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be… more

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   Resolved (Comments Open)  ·  6 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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2. Generating doesn't work. 'Something went wrong' message gets displayed

   Not generating neither object, nor scene or symbol...

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   22 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue is believed to be fixed in the build 28.4.0.20.

   Please try to update and generate anything. Comment back if it works.

3. Radial Repeat does not have the angle value exposed anywhere

   We can control the number of instances, the exact radius, but the only way to define an angle is the round knob on canvas — which does not get dragged when you disable the bounding box, and which does not react when one holds Shift to constrain the angle.

   Eyeballing is not the only way people create illustrations, you know.

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   0 comments  ·  Repeats  ·  Delete…  ·  Admin →
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4. Add an option for the Transform effect to use visible bounds of a clipping object

   Transform effect is one of the most powerful thing Ai has, compared to whole Repeats functionality. It’s versatile, it works with anything (unlike Repeats).

   It has some flaws though, and one of them is the fact it always operates on the overall bounds of the objects, even if it is clipped. It can be useful for some cases, but most of the time we treat objects differently.

   Check the image attached.
   This combination of effect options applied to a clipped ellipse should produce a result like the green one at thee right... instead, the object is reflected from the right side of the circle inside, not the mask!

   At the same time, if one decides to flip it from it’s left edge — Ai should not do it from the bounds of the clipping mask, the way it does now, but the circle!

   Again, both can be useful.
   So — please make it as an option!

   Transform effect is one of the most powerful thing Ai has, compared to whole Repeats functionality. It’s versatile, it works with anything (unlike Repeats).

   It has some flaws though, and one of them is the fact it always operates on the overall bounds of the objects, even if it is clipped. It can be useful for some cases, but most of the time we treat objects differently.

   Check the image attached.
   This combination of effect options applied to a clipped ellipse should produce a result like the green one at thee right... instead, the object is reflected from the right… more

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5. Add scrollbar to the Image Trace panel

   The 3d panel has a scrollbar, but the image trace hasn't.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. An object with a freeform gradient fill makes the coloring control in the tool panel switched to None

   In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
   Illustrator switches it to None, when an object with a freeform gradient fill is selected.

   I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s going to be a gradient, it is given to use as a button in the Gradient panel, it should display the proper button in the coloring controls then also. Please make this consistent and respect your own rules.

   In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
   Illustrator switches it to None, when an object with a freeform gradient fill is selected.

   I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s… more

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7. Copying tables from InDesign and only the text pastes in Illustrator

   Hello, I used to be able to copy a table I created in InDesign and copy and paste it into Illustrator with all of the formatting being the same. Now when I go to paste a table, all of the table formatting is missing and it's just a big block of text. Please fix this soon as my company does this on a day-to-day basis for our images. I attached an image of what it looks like when I paste the table in Illustrator.

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   Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Illustrator team is working on a fix for this issue. Meanwhile you can use the below workaround to paste the table as it was before.

   
   

   Before you copy the table in InDesign, create a path object along with table and then copy from InDesign and Paste in Illustrator. This forces the PDF route for copy/paste between ID and AI

8. Inconsistent units

   This has been a bug for a long time. Can we have consistent units shown throughout the palettes? Preference is set to mm but palettes show px.

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9. An action set can’t be dragged into the topmost position

   For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
   Minor, but still a bug.

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10. Locate in an action gives an error when nothing is selected

    Layers panel has a 'Locate Object' command in its menu.
    It can be recorded into an action directly, without messing with the Actions’ 'Insert Menus Item...' workaround approach.

    However, when this recorded action is called with no selection made, Ai throws an error (!):
    The action failed with an unexpected error code.
    Error:CANT

    ...if there is nothing to locate, locate nothing. But an error is too harsh, it breaks workflows.

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11. You can't import actions by dragging .aia file into Illustrator

    We can run a script by drag-n-dropping it into Illustrator.
    We can open files like this.
    We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

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12. Spellcheck underlines things that are OK

    The dictionary Illustrator uses is quite poor it seems, especially for non-English languages.

    But what’s more important, Ai always wants me to make each first word capitalized in a line after a soft-break. Hey, do you know soft break is not a paragraph return, right? It means just a new line, not the end of a sentence.

    Just stop. It makes the Spellcheck completely useless.

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13. Discover panel’s videos don’t have Full Screen button

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good job helping new users.

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good… more

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14. Export for Screens via ExtendScript is slow and appears to have stopped

    Description:
    When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

    It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

    This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

    If I manually export the same conditions from the GUI, it will finish immediately.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes about 2 seconds (the weight of each JPEG is 1.7MB).

    PNG24 is slower than manual, but it doesn't affect as much as JPEG. The CPU usage was around 160%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 39.376 seconds.

    It happens under the following conditions.
    • At least Illustrator 2020-2022 (24.3.0-26.0.2)
    • At least 2 environments of macOS Monterey 12.0.1 (Apple Silicon) / Big Sur 11.6 (Apple Silicon)
    • At least two models of MacBook Air (Apple Silicon, 16GB memory) / iMac (Apple Silicon, memory unknown)
    • Run via ExtendScript Document.exportForScreens
    • Option JPG 100,300ppi (artboard size is 1700x1000px)
    • Include transparency in artboard

    It doesn't happen under the following conditions, or the delay is not so noticeable.
    • When executed manually from the GUI
    • When the option is set to JPG 100, 72ppi
    • When the option is set to PNG24, 300ppi
    • When removing the transparency from the artboard

    The following items do not seem to have much effect.
    • Whether to start Illustrator with Rosetta. Rosetta makes it even slower

    Expected behavior:
    When I run Export for Screens via ExtendScript, it works as fast as I do via the GUI.

    Document:
    Attachment
    • sample.ai (ai file used for export)
    • exportForScreens.txt (script to execute. Please change the extension to jsx)

    Movie
    https://youtu.be/JNYN2ajyVKY

    === Japanese from here on ===

    ExtendScript経由のスクリーン用に書き出しが遅く，固まる

    説明：
    ExtendScript経由で［スクリーン用に書き出し］を実行すると動作が遅くなり，レインボーカーソルが出て固まったように見えます。実際は動いていて長い時間待てば終わるものの，GUIから手動で実行するのと比べると10倍ほど時間がかかるようです。

    JPEGを書き出すときに顕著です。書き出す画像がある程度大きいと，プログレスバーが99%くらいになった後ほとんど進みません。CPU使用率は100%前後になります。
    例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は157.636秒（できたJPEGの重さは1点につき2.9MB）

    同じ条件の書き出しをGUIから手動で実行すると，すぐに終わります。
    例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は2秒くらい（できたJPEGの重さは1点につき1.7MB）

    PNG24は手動よりは遅いですが，JPEG程大きく影響しません。CPU使用率は160%前後でした。
    例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は39.376秒

    次の条件で起こります。
    • 少なくともIllustrator 2020〜2022(24.3.0〜26.0.2)
    • 少なくともmacOS Monterey 12.0.1(Apple Silicon) / Big Sur 11.6(Apple Silicon)の2環境
    • 少なくともMacBook Air(Apple Silicon, 16GBメモリ) / iMac(Apple Silicon, メモリ不明)の2機種
    • ExtendScriptのDocument.exportForScreens経由で実行
    • オプションJPG 100，300ppi(アートボードサイズは1700x1000px)
    • アートボードに透明効果を含む

    次の条件では起こらないか，遅延がさほど気になりません。
    • GUIから手動で実行したとき
    • オプションをJPG 100，72ppiにしたとき
    • オプションをPNG24，300ppiにしたとき
    • アートボードから透明効果を削除したとき

    次の項目はあまり影響しないようです。
    • IllustratorをRosettaで起動するかどうか。Rosettaにしたらさらに遅くなる

    期待する動作：
    ExtendScript経由で［スクリーン用に書き出し］を実行したとき，GUI経由で行うのと同じくらい速く動きます。

    資料：
    添付ファイル
    • sample.ai（書き出しに使うaiファイル）
    • exportForScreens.txt（実行するスクリプト。拡張子をjsxに変更してください）

    動画
    https://youtu.be/JNYN2ajyVKY

    Description:
    When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

    It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

    This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

    … more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Font Height Options misbehave with rounded fonts

    Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

    I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

    Take a look at the file and the picture attached.

    When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

    But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

    Here is my idea what is going on.
    Curved glyphs are made with the optical compensations. You can clearly see that with 'o' glyphs. Both top examples have their o-s slightly bigger than the x-height — and that is correct.

    When a font designer makes a vertical terminal rounded, they lower it below the baseline to compensate the lack of weight this rounding causes. If you compare the vertical stem of 'r' with the bottom bar of 'z', you will the that 'r' overshoots the baseline.

    So if you measure a glyph with flat top and bottom, like 'z' (here), you can see that it stands on the baseline, but the x-height is smaller that set 40mm.
    If you measure an 'r' glyph from the bottom overshoot (which is below the baseline) to the top point (notice that it differs form font to font and thus can not be used at all) the result is off again.
    But if you measure from overshoot to the flat top... now it gives 40. And this seems to be what Illustrator does.
    Instead of measuring from the baseline, it starts from an optical compensator some glyphs have and should not be used for the measurement. It takes right metrics, but starts at the wrong, overshoot zero.

    Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

    I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

    Take a look at the file and the picture attached.

    When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

    But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

    … more

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    Thanks for reporting the issue .
    We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:

    1)Kindly provide a video recording , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    Please mention the title of this issue as the subject of the mail.

    Warm regards
    Aishwarya G Gadodia
    Illustrator Team

16. Live shapes loose their controls in Transform panel once they become a part of a compound shape

    If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
    That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

    This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
    Isolation mode does not help.

    A workaround is to release the compound shape each time I need to edit width and height and build it again.
    Another way is to use Dynamic Shapes plugin from AstuteGraphics, which remembers the live state of the path even as a part of a compound shape.

    If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
    That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

    This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
    Isolation mode does not help.

    A… more

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    1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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17. Coordinates label rendering problem in Overprint Preview mode

    1. Open the file and make sure Overprint Preview mode is on (thus GPU is off)
    2. Pick Direct Selection tool, grab the point and move it The gray label with current coordinates get smeared, like the GIF shows.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. Round Corners prevent a narrow bar from transforming

    Please open the file attached.
    Make sure that you have Bounding Box on, and Scale Corners off.

    1. Select any one of the green bars.
    2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
    3. Select the dark red long bar.
    4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
    5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
    6. Try to make it shorter. You succeed at first.. But then it bumps into something and refuse to become any shorter.
    7. Make it as short as possible, release the mouse and try to make it shorter again — and get the same behavior as in step 6!

    Now enable scale corners and try to shorten bars again — now it works fine
    (but corners get smaller, which is not what is wanted in the first place).

    Please open the file attached.
    Make sure that you have Bounding Box on, and Scale Corners off.

    1. Select any one of the green bars.
    2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
    3. Select the dark red long bar.
    4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
    5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
    6. Try to make… more

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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19. Path effects applied to a compound shape result a doubled stroke on expansion

    1. Draw two overlapping shapes
    2. Remove fill and stroke for both of them
    3. Hold Alt and press Unite shape mode button in Pathfinder to create a live compound shape
    4. Apply Offset Path effect (or any other path deforming effect, like Roughen or ZigZag)
    5. Expand appearance of the object Result: two copies of the same stroked object Expected: one copy of the stroke object

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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20. 特定の条件でテキストの中窓部が斜線で塗りつぶされる

    再現方法
    サイズA4で新規アートボードを作成
    「要冷凍」というテキストオブジェクトをサイズ15ptで作成
    このテキストにアピアランス「パスのオフセット：0.05mm」を適用する
    アートボードの座標をX座標 100mm、Y座標 -148mmに変更
    「要冷凍」テキストの座標をX座標 197mm、Y座標 -2.1mmに変更
    文字の塗り潰しが添付画像のようになる（座標は全て左上起点）

    テキストをアウトライン化しても発生する
    どのようなフォントでも発生する
    同じような大きさの複合パスでも発生する
    線幅では発生しない

    以下の環境で確認
    MacOS 10.15.7
    Adobe Illustrator 26.0.1
    Adobe Illustrator 25.4.2
    Adobe Illustrator 24.3

    Windows10 Pro
    Adobe Illustrator 24.3(64bit)

    通常作成される、座標（X0,Y0）のアートボードで、版面左上端にテキストがかかっている場所で発生するようだ。普通こんな位置にテキストは置かないが、アートボードの座標がたまたまY軸方向にマイナス（上）X軸方向100mmの位置にあると、版面の真ん中で発生してしまう。文字というより複合パスで発生しているようである。

    対処方法
    アートボードの座標をリセットして、当該オブジェクトを適当な位置に移動して戻すと解消する。
    必要がなければ線幅で対応する。

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックにご協力いただきありがとございます。

    ご報告いただきました問題につきまして、再現が確認できました。

    「パスのオフセット」効果が適用されている文字の中マド部分の直線と、「Y軸 = 0」のラインが重なる場合に発生するようです。
    簡単に「田」や「A」の字で再現できました。

    今後の開発進捗などはこちらでご報告させていただきます。
    よろしくお願いいたします。

    Illustrator チーム