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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8148 results found

  1. GPU acceleration issue

    Adobe Illustrator have problem with GPU acceleration.

    Some of part of screen disapeared when move object.

    BUG tested on graphics card:

    GTX 1660
    RTX 3060 TI
    RTX 3080 TI
    Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.

    Problem occurs on 2 situations:

    When trim view is enabled,
    When project have many object.
    Watch the attached movie.

    I think this is global problem which which affects all users.
    Tested on different AI versions.
    I think this bug occurs many, many time earlier.

    5 votes

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  2. Guides cannot be moved or deleted

    MacOS Monterey 12.6; Illustrator CC, most recent version. Guides, wether old or newly created, are permanent and unmovable. They cannot be moved or deleted. Unlock All has no effect.

    1 vote

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  3. Difficulty selecting and moving objects

    This just started today. I am working on a Mac and using Illustrator 2023. I've closed the program and reopened it several times, checked other files I have as well and it's driving me CRAZY. I can't seem to select an object and drag to move it. The only way to select an object is to drag and draw a rectangle around the shape and even then I can't drag to move the object

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  4. When exporting an intertwined object to PDF the selection trace is preserved in the saved file

    Mac OS Ventura 13.0.1 (22A400)
    Illustrator 27.0.1

    The reproduction scenario is as following:
    1. Create two overlaying rings (I used pathfinder to make the hole in the middle).
    2. Select both objects
    3. Go to Object-Intertwine-Make and select the target area
    4. Save in PDF

    Even if the Flatten transparency was selected (as suggested in https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45826375-intertwine-bug-when-export-as-pdf-x4 ), the tiny selection trace in the intertwined area can be viewed (see the attached file)

    1 vote

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  5. cannot rescale freedom gradient

    I have made a graphic with freedom gradient (illustrator 2022). The color will not stay the same if I try to resize the graphic.

    1 vote

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    0 comments  ·  Gradients  ·  Admin →
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  6. 1 vote

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  7. 3D and Material

    Hi, I'm using Adobe CC with v 27.0.1 and i have a problem when i using 3D and Material... the design won't get the 3D, only show the line.

    File Attached. Thanks

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  8. 1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Files not replacing the original

    when doing 'Save as' with the same file name, illustrator instead adds '-01' to the file name and makes a second copy - it never used to, and isn't of any use as a feature. Please fix.

    Also this 'reporting a bug' page is pants!

    1 vote

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  10. Plugin issues detected

    Some (not all) plugins do not work in Illustrator version 26.3.1. But they work fine in 26.2.1, also they work in all previous versions 26... and 25...
    I tried to fix it, followed the advice "Repair Visual C++ DLL (Windows)", but it did not help https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html?trackingid=TG8SLGS2&mv=in-product&mv2=ai

    Windows 10 Pro 21H2

    3 votes

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    3 comments  ·  Other...  ·  Admin →
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  11. 1 vote

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  12. Problème de synchronisation avec Google Drive

    Je travaille sur 2 imac, l'un chez moi, l'autre à ma société. Tout se synchronise parfaitement à Google Drive, mon cloud d'entreprise, sauf Illustrator, qui me créé des fichiers tmp ! ça marche très bien sur Photoshop par exemple. Que dois-je faire pour synchroniser mes fichiers illustrator sur mes 2 ordinateurs ?

    1 vote

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  13. Blending paths with brushes and width profiles works wrong.

    Create two lines.
    Apply art or pattern brushes to both of them.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate steps that have uniform profiles instead of intermediate.

    Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.

    (this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's…

    3 votes

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    1 comment  ·  Brushes  ·  Admin →
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  14. Trouble Opening a Document

    I press on my documents to edit and it won't open up. I don't know why.

    1 vote

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  15. 上書き保存時に時々保存前のaiデータが勝手に複製される

    バージョンはCC2022です。
    「sample.ai」のデータを上書き保存すると「ai100000000sample.ai」(0部分は任意の数字)というファイルが時々勝手に複製されます。
    削除しようとしても「権限がありません」と出て消せません(再起動すると消せるようになることがあります)
    バグなのか設定の問題なのかわからなかったのでここで質問させていただきます。

    1 vote

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    Need More Info  ·  PCM Miyuki responded

    Kaho T 様 sy

    お手数ですが、一度こちらのAdobe Support Communityにございます内容をお試しいただけないでしょうか。

    https://adobe.ly/3DdlOSz

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  16. Export for Screens mess up Blacks when exporting PDFs

    When using Export for Screen to Export PDFs, the blacks are messed up.

    Attached, you see a picture of the two PDFs opened in Edge. The left one is saved with "Save a Copy…” command. Right one is exported with Export for Screens utility.

    All the blacks in AI file are 100K. For some reason, Export for Screen mess them up. The right one.

    Every time I open Illustrator, half of my workday goes in debugging this kind of annoying things. I so much hate Illustrator.

    1 vote

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  17. 線幅を変えると矢印から線がはみ出る

    ver26.5(最新)。Windows10使用。

    線幅を変えるとパスの終点の矢印から線がはみ出る。

    例えば、線幅17に対し、終点を30%などにすると矢印から線の端がはみ出てしまう。

    矢印11、12、13、14が該当。
    ならないのもありしたが、全部調べていないので、他の矢印もそうなるかもしれません。

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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    PCM Miyuki responded

    アイサービス 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました内容ですが、Macでも同様の現象が見られます。矢印の整形について、もともとこのような仕様である場合もありますが、確認がとれるまでしばらくお待ちくださいませ。

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  18. Coordinates not showing in Overprint Preview

    On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

    Steps to Reproduce
    1. Create blank file, have GPU Performance turned off
    2. Drag to create a new square object
    3. Turn GPU Performance on and change to Outline View
    4. Drag to create a new square object (Coordinates now show in Outline View)
    5. Change to Overprint Preview
    6. Drag to create a new…

    2 votes

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  19. PDFファイルをIllustratorに配置する際にアプリケーションがクラッシュします。

    1
    Illustrator
    v26.3.1

    PC
    Windows 10 Pro

    2
    指定のPDFファイルを配置する、もしくは
    ファイルをドラッグ&ドロップ

    3
    PDFファイルの配置ができる

    4
    PDFファイルを配置もしくはドラッグ&ドロップ
    した時点で動作が停止し、Illustratorがクラッシュします。
    直接Illustratorから添付しているPDFファイルを開く場合は問題になりません。

    2 votes

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    3 comments  ·  Other...  ·  Admin →
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    Ten_A さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    詳細な解析とサポートを頂きまして誠にありがとうございます!

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  20. SVG doesn't save unless move

    This bug has been around a while - SVG images won't save unless some part of it is moved. If it isn't moved, it treats it like nothing was ever changed and doesn't save, even when closing the tab without saving, the dialog box doesn't appear. This is annoying, since I often change just the colour of an icon, and have to move the icon a bit, just to get it to save.

    1 vote

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