8152 results found

1. Grayscale Swatches interpreted as CMYK

   In an RGB color mode, a created Grayscale Swatch does not survive. When copying and pasting an object colored with such a swatch results in a warning. I think this is because the swatch is seen as a CMYK-swatch ny the clipboard and not recognized as created in an RGB situation.

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. ドロップシャドウを適用したオブジェクトをグレースケールに変換するとシャドウ部分がマスクされてしまう

   macOS10.15.6　Illustrator ver.25.2.3

   再現手順：
   １．長方形を作成し塗りを設定し、「効果→スタイライズ→ドロップシャドウ」を適用する。
   ２．１のオブジェクトを選択した状態で「編集→カラーの編集→グレースケールに変換」を適用する。
   ３．オブジェクトの下に適用されているドロップシャドウ部分がオリジナルの長方形をドロップシャドウパネルの「X軸オフセット・Y軸オフセット」分移動した状態の図形にてマスクされる。
   ４．「分割・拡張」を適用してアピアランスを分割するとマスクされた状態でビットマップに落とされる。

   期待する結果：
   シャドウをクリッピングせずにカラーの変更のみ行う。

   実際の結果：
   シャドウがクリッピングされてしまう。

   以前に報告されていた投稿がありましたが、一部に挙動の誤認があるため、新たにバグ登録を行いました。
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/38758498-ドロップシャドウのバグ
   また、光彩（外側）においても同様の挙動となります。

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Maro responded

   製品フィードバックへのご協力ありがとうございます。

   ご報告いただいた現象を確認いたしました。
   追加検証を行ってまいります。

   情報のアップデートがありましたら、こちらでご報告いたします。

   よろしくお願いいたします。

   Illustrator チーム

3. Communicating with Adobe

   Hi Adobe people,

   I have a question about the communication with users. Under what circumstances does it make sense at all to post a comment/bug/idea/etc. in this place. Do users get heard? Is there a limit of votes above which ideas are actually implemented? How are decisions about what is fixed and what not made?

   I am asking because I have so many points collected over the years that I am planning to post. But this is kind of a lot of work on the side of regular work day that I want to make sure it is worth the effort.

   Hi Adobe people,

   I have a question about the communication with users. Under what circumstances does it make sense at all to post a comment/bug/idea/etc. in this place. Do users get heard? Is there a limit of votes above which ideas are actually implemented? How are decisions about what is fixed and what not made?

   I am asking because I have so many points collected over the years that I am planning to post. But this is kind of a lot of work on the side of regular work day that I want to make sure it is worth the… more

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   Resolved (Comments Open)  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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4. Not enough memory

   Working on MacOS Catalina 10.15.7 with Illustrator 25.3.1
   I have a simple shape like half of a circle which has a standard color filling plus a "inner Glow" effect. When I want to transform the object like scaling, it tells me there is not enough memory. When I hide the effect and redo the steps it will let me transform the object. Thanks for taking care.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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5. Intel HD Graphics 4600 unsupported video driver

   We've updated to the latest available driver from Intel for this integrated graphics card on our laptop.

   https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40

   However, Illustrator still warns of incompatibilities every time we launch it. We've set our discrete NVIDIA graphics card as the preferred GPU, and it's listed in the Edit > Preferences > Performance > GPU Details. However, Illustrator still appears to be trying to verify the Intel drivers. There's not an option to disable the onboard graphics chip in our BIOS (MSI laptop). We tried disabling the onboard graphics in Windows Device Manager, but that didn't appear to make any difference. We saw some old references on the internet about deleting a file called baddrivers.txt, but were unable to locate that file. How can we disable the GPU driver check on startup or configure Illustrator to ignore the onboard GPU?

   We've updated to the latest available driver from Intel for this integrated graphics card on our laptop.

   https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40

   However, Illustrator still warns of incompatibilities every time we launch it. We've set our discrete NVIDIA graphics card as the preferred GPU, and it's listed in the Edit > Preferences > Performance > GPU Details. However, Illustrator still appears to be trying to verify the Intel drivers. There's not an option to disable the onboard graphics chip in our BIOS (MSI laptop). We tried disabling the onboard graphics in Windows Device Manager, but that didn't appear to make any difference. We saw… more

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   4 comments  ·  Launch  ·  Delete…  ·  Admin →
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6. Eyedropper won't pick up arrowheads in 25.3.1

   Using Illustrator 25.3.1 with Mac OS 11.4, the eyedropper won't pick up the arrowhead style from a stroke to replicate onto a new stroke. This has always worked before.

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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7. Hi, I am facing a glitch in the UI when I open my Adobe Illustrator

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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8. lines aren't smooth with pencil tool

   Back in version 25.0 the paths drawn with the second setting were smooth. Since version 25.1 the paths aren't smooth. it creates unnecessary misplaced points.

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   5 votes

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   3 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

9. Shift + mouse3

   Shift + mouse3 activate Rotate view tool, but this not work.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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10. Mouse/Tablet issues when using Hej Stylus! in combination with Ai

    Operating system: macOS 10.15.6
    Graphics card: NVIDIA GeForce GT 750M 2 GB
    Intel Iris Pro 1536 MB
    Wacom Tablet, Intros Pro, or Cintiq 24 HD f.i.

    Broken: Ai CS6+

    Eilert from Hej Stylus! writing. Hej Stylus! is a tool that smoothes tablet output amongst other features.
    Hej Stylus! pulls live tablet event data and re-infuses altered events back into the macOS event stream using:

    CGEvent.tapCreate(tap: .cgSessionEventTap,
    place: .headInsertEventTap,
    options: .defaultTap,
    ...
    Using any of Hej Stylus!' position smoothing algos creates cursor issues in Ai - on tablet use only. Mouse is not affected.
    Using Tablet devices causes blender to 'use' both events - although Hej Stylus! is overwriting all tablet events.
    We do wonder if you use any functions that force Ai to process information directly from a hardware source. We hope that you might shed some light on how you process incoming events from tablet devices so that we can find a workaround. Are you using 'mouseLocationOutsideOfEventStream' (or similar) to evaluate the screen position of the pointer? If so, under what conditions? Helping us to understand this process might help us finding a solution and providing a better Illustrator experience.

    Exact steps for others to reproduce the error
    1.) To test this issue goto: hejstylus.com and grab the latest version.
    2.) Use a graphics tablet
    3.) Use a smoothing algorithm (as seen in screen grab)
    4.) Draw something with the tool f.i.

    Today a similar issue was solved by the blender team for their application.
    See their solution here:
    https://developer.blender.org/rB9e85812acc88fa469aecccb1d5ed3e28e362278a
    https://developer.blender.org/F9180724

    Operating system: macOS 10.15.6
    Graphics card: NVIDIA GeForce GT 750M 2 GB
    Intel Iris Pro 1536 MB
    Wacom Tablet, Intros Pro, or Cintiq 24 HD f.i.

    Broken: Ai CS6+

    Eilert from Hej Stylus! writing. Hej Stylus! is a tool that smoothes tablet output amongst other features.
    Hej Stylus! pulls live tablet event data and re-infuses altered events back into the macOS event stream using:

    CGEvent.tapCreate(tap: .cgSessionEventTap,
    place: .headInsertEventTap,
    options: .defaultTap,
    ...
    Using any of Hej Stylus!' position smoothing algos creates cursor issues in Ai - on tablet use only. Mouse is not affected.
    Using Tablet devices causes blender to 'use'… more

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    14 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    Thanks for reporting the issue .
    We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:

    1)Kindly provide some video showing how in Illustrator issue is observed, Test file(Via File→Package) & elaborated steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    Please mention the title of this issue as the subject of the mail. 

    Warm regards
    Aishwarya G Gadodia
    Illustrator Team

11. Stylus is slow using touch workspace

    Using a stylus on normal workspace is more responsive than using brush or pencil tool on touch workspace which is about a second lap to show what we drew

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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12. Incorrect display of Bangla (Bengali) sequence র‍্য

    This sequence, which is described in detail in the Unicode Standard, involves a zero-width joiner character that should force display of the final form of the last letter. This works correctly in InDesign and Photoshop, but not in Illustrator. Please see https://twitter.com/TiroTypeworks/status/1354160819865493505?s=20 for more details.

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Incorrect file extension when exporting to *.png

    Hello! When I try to export an illustration to *.png, the file generated ends up with a *.dwg extension. If I rename the *.dwg-file to *.png and open it it's still a valid *.png file.

    The export is done using File->Export->Export As... Select *.png as file type, type a filename (with no dot in it), press Export. Select Resolution 150ppi, press ok. A *.dwg file is now created at the selected path

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    3 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    There seem to be a fix implemented, and this behaviour is presumably gone.

    If you ever encounter anything like this again — please comment back.

14. GPU preview replaced by CPU permanently

    Mojave 10.14.6 / Ill version 25.2.1 / GPU Performance Activated / AMD Radeon Pro 570X
    The ai file opens in CPU preview and cannot return to GPU. Colours seem altered, very vivid. That happens to all files with linked images! I worked as ususal, can't remember if any update run.
    I have downgraded Illustrator to 25.2, & Photoshop to 22.2 and problem was not fixed.

    4 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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15. プロパティパネルだけが英語表記になってしまう。

    プロパティパネルが英語表記になってしまう。
    プロパティパネル以外は日本語表記のまま。
    環境設定やAdobeCCの設定を確認しても、言語の欄は日本語になっいる。

    78 votes

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    2 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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16. Creating n number of characters in layer panel

    Creating n number of characters in layer panel after duplication when using the unit as XML

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    0 comments  ·  Layers  ·  Edit…  ·  Delete…  ·  Admin →
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17. Type — Different Opacity Settings Not Displayed (GPU Preview)

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using GPU Preview

    Problem:

    • With some type selected, edit the text and change the Opacity of only some letters.
    • Note that those characters do not look changes.
    • Switch to CPU Preview and note that the Opacity of those letters now display as expected.

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    3 votes

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

18. "Filter recent files" text input over everything

    AI ver: 25.3.1
    OS: Big Sur 11.5.2

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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19. New DXF importer makes closed filled shapes come as solid facets, groups are lost

    I import a DXF block filled by a solid Hatch.

    Previously (stillworking in Ai2019) the shape comes as a filled closed path

    now it opens as tons of single filled triangles

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Artwork from CC Libraries doesn't keep its name when placed into other apps

    It used to be that when you added AI artwork into a CC library and gave it a name there, it kept its name when the artwork was placed into for example InDesign document. All my libraries have artwork with names, but when I place any of them into InDesign it simply shows up as "Artwork 1.ai" in Links. However, this doesn't seem to be buggy for all artwork in the CC libraries, just new ones I created in the last few days.

    2 votes

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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