Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8206 results found
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New update v25.1 is extremely buggy
With this new update I get the 'spinning beachball' constantly while trying to zoom in or out of the artboard.
Also - I have multiple objects with clipping masksI'm seeing unprecidented levels of glitches and visual artifacts all over the place that appear/disappear/reappear when zooming in and out. It's nearly unusable in this state!6 votes -
resizing a document window in illustrator is glitchy
Mac OS 10.15.7
AI 25.3.1Resizing an open document window is glitchy and not smooth at all. The artboard and imagery on it jump around as the window is resized. It's visually disrupting to workflow.
1 vote -
illustrator 2021 stuck on initializing on mac
illustrator 2021 stuck on initializing until I restart the whole system on mac. I have the latest version
16 votesThis bug has been fixed in 25.1 version.
Please use the updated build.Regards,
Illustrator Team -
Partially read the file disappears with legacy format
In Illustrator 25.2.3, myself, my client, his colleague, and their client, all run into a nasty bug where some ai files will not open.
The dialog saying Illustrator could only partially read the file will appear and the file can't be recovered properly. Sometimes the file(s) can be opened on a second attempt, but, we have found that only by saving the files in Legacy format, will this bug disappear and the files are usable once again.
4 votes -
Smart guides not snapping to artboard or other objects when multiple objects selected.
If you select more than one object and try to snap to the artboard bounds it does not show any snapping. This also happens if you have a lot of objects selected and try to snap to a guide or another group of objects.
7 votes -
When undoing in artboard naming random artboards rename.
When undoing in artboard naming random artboards rename and cannot be redone.
3 votes -
Blue Screen of Adobe Illustrator directly after Start
Windows 10 64bit
Dell XPS15 i7, 32GB Ram, GeForce GTX 1650 Ti
Adobe Illustrator v 25.2.1With the latest Update to the Illustrator Version above I´m no longer able to start the Program - every time I try to open the Laptop crashes and I receive a Blue Screen immediately. Tried now 3 times in a row, no luck.
Please advise how to solve the issue.
Before the Update there were no issues at all.4 votes -
Currently in Illustrator 25.4.1 Transparency Mask is not working
Currently in Illustrator 25.4.1 when using Transparency Mask the mask is not showing as opaque, it seems to show a tint of the element being masked.
1 voteMost probably the black object in a mask has a black fill set in Grayscale, set by K value, while the document is in RGB mode. 100%K is not not equal to RGB0,0,0. This is a pretty common issue, since Ai uses K in RGB, especially in the default gradient. Changing the fill to RGB in Color panel can fix that. Please comment back if it helps.
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Export for Screen; Advanced settings; Include ICC profile checkbox doesn't work
When I choose Export for Screen... Gear icon (Advanced Settings for exported filetypes... JPG 100... uncheck "Embed ICC profile"... Save Settings; The ICC profile is still embedded upon export, and when I open the settings dialog again, the box has rechecked itself.
This feature works correctly in the legacy "Save for web" tool.
Please fix!3 votes -
Pen Tool in illustrator
In the new version of illustrator 25.4.1, their is a bug in the pen tool. When I click on the pen tools in the toolbar, the software will hang up with the spinning ball for about a minute. This has happened repeatedly
2 votes -
Navigator contents not filling up window
I posted this in the forum too.
in the latest update, contents of navigator do not fill the window.Not only that, they are not even centered.
Navigator options are set to "view artboard contents only".
I tried checking/unchecking, but same weird beahviour.
So here are some screenshots.Illustrator window, and then Illustrator Navigator. Not only do the artboards not fit the window, they are cramped on the right side.
The second pair shows Ps behaving properly. You can notice behind PS Navigator is Ai Navigator and size discrepancy.
Is this a bug to be fixed?
Please bring back previous…1 vote -
25.4.1 is available in Creative Cloud but the What's New section of the user guide only covers 25.3.
The CC installer is bugging me to install 25.4.1, as shown in the highlighted portion of this screenshot. But the "view more" link leads to https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/whats-new.ug.html, which only describes 25.3.
I personally am in the prerelease program, so I can dig up the release notes and see that 25.4.0 is a release that fixes a dozen or so small bugs that haven't affected me, but most people aren't. And 25.4.1 is a total mystery, with nothing in the prerelease section. Can we get the public "what's new" page updated to say that 25.4.0 fixes a bunch of the top…
2 votes -
Inputing data in chart causes crash
Please fix this god-awful program. Just simply changing the data in the chart tool often causes the program to crash. I have to repair and reboot at least once a week just to fix problems with Illustrator. I don't care about new features ... please, please fix bugs that cause crashes that have existed for decades in the program!
1 vote -
If an AI doc is opened, every other AI document pops up
Mac desktop 11.2.2, AI 25.2. Opening a new AI document, or even just selecting AI, causes documents I've minimized to the Dock to pop up. That's annoying, I minimized them because I want them available but only when I want them. Please give us an option to stop this behavior.
5 votes -
Swatch Conflict Dialog, Apply to All checkbox not working
After checking the Apply to all checkbox when I get a swatch conflict, the box keeps popping up with more conflicts. Esc key doesn't end it. Haven't seen this before v25.
Mac OS 10.15.74 votes -
Selection Lag / Delay v.25.2.3 Windows 10
I have been experiencing delays with Illustrator for some time now. It will lag for a second or so when selecting objects / text. A popup will flash in the top left hand corner of the screen, but it is too brief to identify what the popup is. I have tried screen recording but it's too brief even for that. Last month I did a clean install to see if that solved the problem and it did - but it's gradually come back. Constantly having to restart the system to bring performance back to normal. I find that the AI…
3 votes -
Keyboard shortcuts not saving. Unable to change certain keyboard shortcuts.
Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.
I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.
I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a…
4 votes -
Crash when I add an FX to the object.
Illustrator 26
M1
macOS Monterey1 vote -
Layers Won't Expand or Collapse, Locking and Hiding Layers Struggle to Work 25.4.1
I've been having an issue with my layers panel. The layers won't expand or collapse as the title suggests. Every time I click the arrow to either expand or collapse a layer/group nothing happens. It struggles to view/hide layers when the eye icon is pushed, same with locking layers.
I'm on version 25.4.1 on Windows, no plugins, no tablet.
Things I've done to try and remedy this:
-Restarted program
-Restarted Computer
-Tried to clear preferences (several times alt+Ctrl+shift on startup)
-Attempted to go manually into clear preferences at "<OSDisk>\Users<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs" I got to ...roaming\adobe\adobe illustrator,…1 vote -
Color blindness - Deuteranopia-type proof uses the incorrect Deuteranope confusion point.
The Deuteranope confusion point was published as xy = (1.08, -0.08) in color vision texts circa 1970.
However, the currently accepted Deuteranope confusion point is xy = (1.40, -0.40).
Unfortunately, Adobe Illustrator appears to use the OLD confusion point in the Color blindness - Deuteranopia-type proof mode. As a result, the simulation is inaccurate and inconsistent with current vision science understanding.
This may affect other Adobe products as well but I have not checked those. A comprehensive check should be performed to ensure the Deuteranopic confusion point is updated to the modern standard, xy = (1.40, -0.40) everywhere.
The attached…
2 votes
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