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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8367 results found

  1. Font Weights Change Upon Opening Files

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended…

    2 votes

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  2. Type appears bolder after converting to outlines

    When converting live type to outlines, the outlined text appears noticeably bolder. If you zoom in closely, the weight looks correct again.

    This becomes a real problem when testing precise font weights for logos or identity work. Once type is outlined for customization, the apparent weight changes is making it difficult to accurately judge the final result. I often zoom out to evaluate designs at small sizes, but with outlined type, the visual weight no longer reflects how it should actually appear.

    This behavior also shows up in exports:
    If the outlined type is exported at small dimensions, the text…

    2 votes

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  3. Exporting layers to After Effects // Exportacion por capas a After Effects

    Illustrator layers are not being interpreted correctly in After Effects. The position of elements becomes disordered when accessing layers in After Effects as a composition. This bug has been present since the previous version. Please fix it; it's part of my daily work.

    No se interpreta bien las capas de illustrarortor en After Effects. La posicion que tienen los elementos se desordena al llamar por capas en after effects al llamar como composición. Este error vienen. Pasando desde la versión anterior. Corriganlo es parte de mi trabajo diario.

    2 votes

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    1 comment  ·  Layers  ·  Admin →
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  4. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline…

    6 votes

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  5. Images moving within clipping masks on opening

    When re-opening an file some images shift position/ rescales within clipping masks.

    I can correct position, save and reopen and the same issues presents.

    24 votes

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  6. Gradient Panel gets cut off when selecting a gradient object.

    There's an odd bug on Mac (M1 Pro with Latest version of Tahoe) where the Gradient Panel will expand in a way that it cuts off the position input when selecting an object with a gradient. Collapsing and opening the panel temporarily fixes it, but if you click off and click another gradient object again, it'll do it again.

    This bug was also in 30.1, and I just updated to the latest version a few minutes ago, tested it again, and the issue is still there.
    Gif was recorded using the latest version, 30.2.1.

    2 votes

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  7. Transparency Lost in After Effects When Importing v30 AI Files

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10)…

    1 vote

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    Hi,


    Thank you for reporting this issue. Could you please try reproducing the workflow on the latest version of Illustrator (v30.3) and let us know if the issue still persists?


    Thanks,

    Illustrator Team

  8. PDF/X-4 Export Produces Non-Compliant PDFs in Illustrator v30.2.1

    In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

    In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

    Preflight Error #1 — Placed image ICC profile conflict:
    "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

    Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC…

    2 votes

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    We are aware of a scenario this happens but it was reproducible in 28.x as well. If the Document Color Profile and Output Intent Color profile are different then we observe this issue. Please confirm the color settings you have used and also share the test file to sharewithai@adobe.com to validate the above case.


    In the above case, assigning the document color profile to "Japan Color 2001 Coated" produce a compliant PDF/X file. Please try this workaround and let us know.

  9. Illustrator on Windows 11 does not reflect custom paper size selected in printer preferences

    I use Adobe Illustrator for production label printing with a tsc label printer.

    On Windows 10, when I opened Illustrator Print > Setup > Printer Preferences, changed or created a custom paper size, and clicked OK, the selected paper size was immediately reflected in Illustrator’s print dialog.

    After upgrading to Windows 11, this no longer works.

    Steps to reproduce:
    1. Open an Illustrator file.
    2. Go to File > Print.
    3. Click Setup / Preferences for the printer.
    4. Create or select a custom paper size in the printer driver.
    5. Click OK and return to Illustrator’s print dialog.

    Expected…

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  10. Hand tool is getting stuck in 29.1, massive performance issues

    Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

    The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

    Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

    I really hope someone else is also experiencing this, but I haven't been able to find…

    14 votes

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    40 comments  ·  Tools  ·  Admin →
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  11. Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup

    Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.

    This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.

    It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.

    Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.

    This issue has been affecting productivity and font management for a long time.

    2 votes

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  12. Illustrator no longer keeping custom layer colors. Layer colors revert to black

    In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

    Steps to Reproduce:
    Create a new Illustrator document.
    Add multiple layers.
    Assign custom RGB colors to the layers (not from the default layer color list).
    Save and close the document.
    Reopen the document.

    Expected Result:
    Layers retain the custom colors assigned to them.

    Actual Result:
    All custom-colored layers revert to black, while default colors are preserved.

    Impact:
    This breaks…

    6 votes

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    1 comment  ·  Layers  ·  Admin →
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  13. Rasterize creates a thin horizontal bright stripe / line

    I tried to rasterize my clipped mask short design (images & vector within), but the result raster was damaged white line on it.
    after I tried other anti-aliasing option to none, it seems done fine and without damage. So I think it's from the anti-aliasing option which caused it.
    Windows 11, Illustrator 30.1

    2 votes

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  14. Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6

    Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
    This worked in previous versions.
    See forum report from Helena here:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M445463

    6 votes

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  15. アートボード左上の角に丸が表示される / Brush tip shape appears in top-left corner of the artboard

    再現手順
    1. Illustratorを起動して新規ドキュメントを作成する
    2. ブラシパネルでカリグラフィブラシのサムネイルをクリックする
    3. アートボードの左上の角を確認すると、ブラシの先端形状の丸が表示される

    回避策
    - ブラシツールに切り替えてからカリグラフィブラシのサムネイルをクリックすると丸は表示されない
    - 丸が表示された後でも、ブラシツールに切り替えると消える

    一度でもブラシツールに切り替えれば、その後はIllustratorを終了するまで、新たな別のドキュメントを作成してもこの丸は出現しません。

    • MacOS14(Sonoma)+Illustrator2025(29.5)で確認
    • Windowsでも同様の手順で再現するそう
    • これまで再現条件が分からず報告出来なかったが、2022年の時点で既に発生しており、現在まで改善されないままである

    表示が煩わしいのみで特に大きな実害はありませんが、さらに古いバージョンでは発生しなかった不具合です。できるだけ早い解消が望まれます。


    Steps to reproduce:

    1. Create a new document in Illustrator.
    2. In the Brushes panel, click a Calligraphic Brush thumbnail.
    3. A round shape appears in the top-left corner of the artboard.

    Workaround:
    - Switching to the Brush Tool before clicking the brush prevents this.
    - Switching to the Brush Tool after the shape appears will remove it.

    After switching to the Brush Tool once, it won’t appear again during the session.

    Notes:
    - Reproduced on macOS 14 (Sonoma) + Illustrator 2025 (v29.5).
    - Also confirmed…

    14 votes

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  16. Action batch in Ai 2025 is slow

    illustrator CC2025 actions batch with data sets is slower then previous version CC2024.
    In Illustrator CC2024 it is not so fast but now in CC2025 is even more slower for the same template and datasets and action. Data sets with action save PDF in batch process is slower dat for example InDesign’s Datamerge to PDFfiles.

    2 votes

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    Need More Info  ·  5 comments  ·  Actions  ·  Admin →
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  17. Add Used Colors command in Swatches ignores colors from Repeat objects

    Repeat Objects are strange objects.

    If we choose Add Used Color, color from the repeat object are ignored.

    Another problem is that Select All Unused in Swatches selects colors used in Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093643

    Spotted by Jean-Claude Tremblay

    More related problems:
    - Repeat objects ignore Select > Inverse command: http://illustrator.uservoice.com/forums/601447/suggestions/50797535
    - Have 'Select All Unused' in the Swatches panel look inside symbols: http://illustrator.uservoice.com/forums/601447/suggestions/42368422
    - Select Unused Swatches does not select the second black swatch in Grays color group: http://illustrator.uservoice.com/forums/601447/suggestions/49256807

    2 votes

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    0 comments  ·  Repeats  ·  Admin →
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  18. Select All Unused in Swatches selects colors used in Repeat objects

    Repeat Objects are strange objects.

    If colors are only inside a repeat object, using Select All Unused will select the swatches even when use in the repeat object.

    Another problem is that Add Used Colors command in Swatches ignores colors from Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093658

    Spotted by Jean-Claude Tremblay

    More related problems:
    - Repeat objects ignore Select > Inverse command: http://illustrator.uservoice.com/forums/601447/suggestions/50797535
    - Have 'Select All Unused' in the Swatches panel look inside symbols: http://illustrator.uservoice.com/forums/601447/suggestions/42368422
    - Select Unused Swatches does not select the second black swatch in Grays color group: http://illustrator.uservoice.com/forums/601447/suggestions/49256807

    2 votes

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    0 comments  ·  Repeats  ·  Admin →
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  19. Scale percentages are not consistent for images.

    When placing a file without changing the scale, the links panel should display 100%.
    It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
    When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
    When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
    Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,…

    51 votes

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  20. My files are not saving

    Whenever I save a file it says it was saved on my desktop, but when I go to find it later its not there, like it didnt save or never even existed. I was recently working on a few files and I saved them all, but when I opened the app again only five opened, more then 70% of my work was lost and I dont know why.

    2 votes

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