Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7840 results found

  1. Live font preview panel isn´t working

    Hi to all.

    I think that this is a old bug, but I already update AI to the latest version (CC 22.1) and the problema remains… This is really frustrated. Can you please, help?

    I'm sending images in attach.

    Best regards,
    Rute

    1 vote
    How important is this to you?
  2. Image moves after embedding

    Embed image moves the image. See video.......again..

    Effects (mirror horizontally and vertically) had been applied to 3 of the instances.

    Win10, v22.1, 4k high DPI scaling 200%.

    This is apparently the only way to work with a singe path with more instances. Drop it in the cc library and re-place it again. That alone is just sad. Ever seen how SketchUp works? Please let me know if there is a normal way of doing this.

    Another hour wasted. How can anybody possibly work with this buggy pile of ****.

    1 vote
    How important is this to you?
  3. I bought the adobe Illustrator but cant access the tutorials HELP please

    I bought Illustrator but cannot get the tutorials but I can use Illustrator but the tutorials would help but you think every one has a photograpic memrory or I dont know why cannot cause need to get started or I cannot keep paying monthly

    1 vote
    1 comment  ·  Other...  ·  Admin →
    How important is this to you?
  4. Clicking on swatch in PMS Color panel jumps down to list

    So I am using a pantone color swatch book panel in Illustrator and I'll be at the top of the list and I'll click on a swatch color to change a shape's color and for some reason when I click on the swatch, it will jump down near the bottom or middle of the list so I'll have to scroll back up and click on the swatch again. It get's really tedious especially when I have to change a lot of colors or I have to go and search for a while for the pantone color again.

    2 votes
    How important is this to you?
  5. can't close document

    1. In version 22.1 I can't close document window by double-clicking title bar like earlier versions.
    2. I am Illustrator user since 1987 and I really don't want to deal with this new feature.
    1 vote
    How important is this to you?
  6. Welcome page doesn't seem to work

    Clicking on the 'see what you can create' or 'swap colours' panels does nothing on my windows 10 machine in Illustrator and InDesign. I like the idea of this though!

    1 vote
    How important is this to you?
  7. SCREEN IS ALL BLACK ON OPENING EXISTING FILE

    Just updated to latest version of Illustrator this morning and when I open an existing file to work on it, the entire art board is BLACK. Only way to fix the problem is resize the Mac art board window. My whole team is experiencing this problem. PLEASE FIX ASAP.

    Also copy-and-paste from illustrator to indesign seems like it has been disabled as well. Come on, folks... this is not good.... Super unhappy.

    We have reverted back to the previous version in the meantime.

    1 vote
    How important is this to you?
  8. Image Trace Streaks

    I keep getting streaks in images traced in illustrator.

    1 vote
    How important is this to you?
  9. My Huion 1610 pro tablet has small bugs in illustrator.

    This doesnt happen in other applications adobe or otherwise. The pen is very jittery in illustrator and its near impossible to get a straight line at times. Also, the mapped keyboard shortcuts dont work correctly. As far as I can tell this is an illustrator issue (I could be wrong) as they seem to port over nicely all other applications.

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?
  10. Artboard glitch when undo and redo

    When I use the hot keys to undo and redo (Ctr+Z ; Ctrl+Shift+Z) more than once at a time, the entire artboard freezes. When I open the file again, all of my work is gone.

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?
  11. This is ******* disgusting, what an adobe doing

    The program dosnt save the preferences units, always take the new files in ******* pt!!!!!!!!!!!! i dont use pt!!!!!!!!!!
    The program forgot everything!!!!! units preferences all time... why?

    4 votes
    1 comment  ·  Admin →
    How important is this to you?
  12. Illustrator 5 crashes everytime i try saving a file

    Hi, every time I try to save my file on illustrator it crashes, I'm using OS X Yosemite 10.10.5, any advice?

    1 vote
    How important is this to you?
  13. pen tool curved strokes

    Not sure if this is a bug, a setting, a or a feature. But the stroke will not fill properly. This atrocity only occurs when attempting to make a curved line. Please help.

    1 vote
    How important is this to you?
  14. Running Illustrator on Mac Os High Sierra 10.13.1 failed

    Running Illustrator on Mac Os High Sierra 10.13.1 failed, stand, machine, not accepting mouse. Just press the power button to shutdown and reopen.
    Uppercase for errors on Illustrator and chrome

    1 vote
    0 comments  ·  Launch  ·  Admin →
    How important is this to you?
  15. Stroke/Fill Color Selections

    I miss being able to just drag a fill color to the stroke box or vice versa. It is tedious to have the extra clicks to get the same results

    1 vote
    How important is this to you?
  16. why is the drawing tablet support removed from illustrator cc after illustrator cs6

    include stlyus and drawing tablet support in illustrator cc.
    the illustrator cs6 suppports them very well while the cc doesn't

    2 votes
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?
  17. Adobe Illustrator 23.0.1 does not open files while running.

    The Issue:

    Adobe Illustrator won't open files ( .ai .eps , etc ) when Illustrator is running.
    Won't open files from Bridge, or explorer by double clicking or right click-> open with.
    Won't open files that are downloaded, by clicking on them,
    Won't open files from Internet Explorer with option: Open

    Illustrator Does open files when the program is not running.

    I did not install any additional plugins.

    Adobe Illustrator version:
    CC 23.0.1 ( Windows)

    Creative Cloud App Version:
    4.7.0.400

    i've checked files association in Win10, and in Adobe Bridge, reinstalled the app, updated, resetarted my computer.


    System Information


      Time
    2 votes
    How important is this to you?
  18. Illustrator not working after Oct 2018 update (version 23.0)

    Since the Oct 2018 update, I cannot open or use the program. I see this screen (see attached). Also, I'm not sure if this has anything to do with the issue, but since the update a folder has appeared on my desktop named 'GPUCache' with 5 files inside (photo attached)

    4 votes
    How important is this to you?
  19. SVG text export inconsistent failure 23.0.1

    On SVG export, one text node receives ID as expected, the other is wrapped in a <g> and given the id that should be on the text node (which has no id).

    I don't know how to produce this result—it's happening intermittently in a large existing file. I was only able to whittle it down to an example, but this system won't let me attach an illustrator file (lol)

    1 vote
    How important is this to you?
  20. New preview mode

    BUG in the new CC 2019 Version. Preview mode forces it's way for some reason during use. Screen becomes blank- only a restart brings back document.

    3 votes
    How important is this to you?
  • Don't see your idea?

Feedback and Knowledge Base