Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8145 results found
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Rendering Issue with Knock Out Group beyond 200% zoom out
1 background layer, 1 top layer containing 1 text and 1 rectangle grouped together and set as knock out group. A fill is added to the text with opacity 0%, the initial fill is deleted.
Until I zoom in to 200%, the text is not rendered. Starting from 200% zoom, the text is correctly knocked out from the rectangle.
Export works as expected.1 vote -
Holding Shift (or Ctrl) to move RGB sliders together in Color panel doesn’t work when color is white
A Help article on Color panel states we can hold Shift (also works for Ctrl, although unspecified there) to move color channels’ sliders 'in tandem', together, — http://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html#keys_for_the_color_panel
This indeed works, in both RGB and CMYK modes (not in HSB, since its values won’t benefit from it).
However, if all three RGB sliders are at 255/100% (white), this mode doesn’t work — please see the GIF attached.
It probably makes sense for CMYK, where it’s not clear if 0-0-0-0 should become something like 24-24-24-24, but it totally makes sense for RGB, where we expect to get a gray color.
Thanks…
13 votes -
Severe color shift in GPU Preview when placing images — macOS Sequoia + M4 chip + Illustrator 2025
I'm experiencing a serious color rendering issue in Adobe Illustrator 2025 on my new MacBook Pro (M4 chip) running macOS Sequoia 15.5.
When placing or embedding images (JPG/PNG), the GPU Preview mode displays extreme color shifts, making the artwork look completely different from the source image. However, switching to CPU Preview restores correct colors— but the performance becomes noticeably slower and almost unusable for real-time editing.
As a professional designer, I rely on GPU Preview for efficient, accurate work. This bug breaks trust in color fidelity and slows down production significantly. Please investigate and address this GPU rendering issue on…1 vote -
Pantalla de diseño negra
Hola, mi problema es que no logro ver el contenido de la pantalla de diseño de Adobe Illustrator 29.0.1, trabajo sobre Windows 11 Pro 24H2 con una laptop Lenovo Ideapad 5 AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz con 16 Gb de RAM. La tarjeta gráfica tiene el AMD software Adrenaline Edición 24.9.1.
PhotoShop e InDesign trabajan bien, pero desde que instalé Illustrator empezaron los problemas... Carga al programa, pero la ventana de diseño se mantiene en negro. Cuando abro un archivo diseñado con anterioridad, se ven las capas según el diseño en la ventana Capas, sin embargo, la…
1 voteDisabling AMD Adrenaline seems to solve the issue for now. Please comment if it works or doesn’t work for you if you had a similar problem and upvote.
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Saving a new Image Trace preset does not remember the "Auto Grouping" checkbox’s state
When doing Image Trace, I don't need Auto Grouping. I tweak all the settings, uncheck "Auto Grouping", and save a New Preset.
But after applying that saved preset to the new image, "Auto Grouping" checkbox is still checked by default - and i need to uncheck it every time manually (and that triggers "re-trace") before i click "Expand".
I need to have a preset without "Auto Grouping", but it's impossible to do, since Illustrator simply ignores that check-box when saving a preset.2 votes -
Animated zoom not working on latest version 29.4 for MacBook Air M4 24GB unified memory
I am not able to animated zoom in or out after 50%. It directly jumps to 100% and gets glitchy even after that point. The same issue is happening when I try to view it in presentation mode - it just displays my art board at 50% or less or 100%. Even when I manually input the zoom percentage in the bottom left corner, it automatically jumps to 50%.
I checked GPU performance and animated zoom and made sure it's checked on.
I was facing the same problem with my old MacBook. But I have purchased and tried this on…1 vote -
There’s an issue with the undo function (Cmd + Z). Instead of undoing the last action, it jumps back to a much earlier point
There’s an issue with the undo function (Cmd + Z). Instead of undoing the last action, it jumps back to a much earlier point, and then it can’t be redone — it’s as if the last few steps never happened. Sometimes this also happens when saving the project, which is very problematic. It seems to occur randomly, and the only way to fix it is to close and reopen the program — but that doesn’t recover the lost actions either. I have the latest version of the app and a Macbook Pro M2 with 16gb of RAM.
1 vote -
While the file is still running in the software, it has vanished from the folder.
Regretfully, my file is no longer in the area where I saved it, but it is still open in the software, and I am unable to save it to any folder or Adobe Cloud. I don't know why this is occurring.
Illustrator 29.3.1
1 vote -
Can't print gradients!
Running Illustrator 29.4 on a brand new Mac Studio Ms Ultra. I can no longer print ANY gradients (past or newly created) that I make in Illustrator and save as a pdf. I can view them on the screen, but they disappear when printed—the whole shape/object/type is just missing. Never had this issue in the decades that I have been using Illustrator. Printing to a Canon inkjet with most current driver installed. HELP ME, PLEASE.
1 vote -
The Search field is missing on the Home Screen in Your Files section
Having a search bar would save us a lot of time.
Basically when I want a specific file and I know the name I have to swipe and look thru almost a thousand of my files to find it… if there was a search bar I would be able to type in the project name and access my files in seconds vs 10-15 minutes… I have a lot of projects…13 votesThis change happened because of recent changes made for Home Screen. This is not an intended behavior and the team is going to fix it
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Artboard size units not right
Ai 29.4 / Sequoia 15.4
Create an artboard of 59,4 x 60 cm, add some graphics. Save as .pdf.
Place in InDesign, and see how it is actually 5,94 x 6 cm.
I think Illustrator messes with mm and cm.1 vote -
Illustrator is very slow after latest update dated February 20, 2025
Illustrator is very slow on multiple computers after latest update dated February 20, 2025. Request you to please address this.
1 vote -
Illustrator 29.1 Can't Import AI Files From Other Apps
I posted something about this in the Illustrator user forums earlier today. I've been dealing with a bug present in the Illustrator 29.1 update that was pushed to users this morning. This new version cannot open AI files exported by rival graphics applications if the AI file contains any live text objects. If the artwork is all raw vectors, even with complex fills, it opens fine. Any live text makes it a no-go.
When attempting to open the AI file containing text objects this message is displayed:
"Illustrator could partially read this file. We recovered as much of the file…2 votes -
Ausgeblendete Objekte werden am Bildschirm angezeigt und trotz Ausblendung exportiert
Ich verwende ein 64 Bit Betriebssystem und bin mit der Adobe CC stets auf dem aktuellsten Stand. Es stehen keine nicht installierten Updates an.
Mein(e) Problem(e) trat(en) seit gestern verstärkt auf:
Meine Datei besteht aus einigen Ebenen in denen Objekte in Gruppen oder einzeln liegen. Für den Export muss ich Elemente ausblenden. Zur Sicherheit habe ich alle anderen Objekte auf der Ebene stets gesperrt. Beim ein- und ausblenden entsteht der Fehler: Trotz Sperrung und Ausblendung wird das Objekt weiterhin angezeigt. Beim Export als PNG wird es leider auch mit exportiert (allerdings nicht zuverlässig - es kam auch vor, dass es…1 vote -
Add Discretionary Line Break
Each time I need to insert a discretionary line break in Illustrator, I forget there is none. I go through menus, hoping to finally see it, but nope, it’s something InDesign has only.
Please make one.
5 votes -
Transform inputs in Properties panel won't let me change/add values
This is insane. The Transform inputs of the Properties Panel won't let me enter values for the X and Y coordinates OR the H and W. I am using Mac Sequoia. Is there some secret setting that I need to change to make these values accessible? I changed from Windows to Mac because (allegedly), Mac would be able to handle Adobe much better. So far, not at all true.
1 vote -
Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.
New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.
Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.
It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to…
2 votes -
Cursed Path includes non deletable artifacts — part of shape when outlined.
I have drawn custom shapes using the pen tool. Visible artifacts are growing out of anchors. When I switch to outline mode, these artifacts are not visible, yet when I expand the strokes, the artifacts become part of the resulting shape. I cannot resolve this by deleting the anchors that cause the issue, if I do that and then reconnect the remaining points, the artifact simply reappears. I'm attaching an Illustrator file with the cursed paths so that others can see if they experience the same issue or if they can resolve it.
I am running Illustrator cc 29.4 on…
1 voteHi All,
Thanks for reporting the issue!
We’ve reviewed the issue, but unfortunately, we're unable to reproduce the issue on our end.
To help us investigate further, could you please share:
- The .ai file where you’re seeing the issue
- Or a short screen recording capturing the issue from the start
Also, let us know:
- Is the issue 100% reproducible on your side, or does it happen intermittently?
Your input will help us get to the root of the problem faster.
Looking forward to your response!
Regards,
Aishwarya G Gadodia
Illustrator Team
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Launching Ai without the application frame places the document window behind the tool panel
When I startup Illustrator without the application frame it often misplaces my document so it's tucked behind the tools panel — sometime it is where it is supposed to be.
Mac OS 10.12.6, AI 23.0.1
2 votes -
Trying to open Library tab, says 'Page failed to load'
When navigating to the CC Library panel, says "Page failed to load"
3 votes
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