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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7710 results found

  1. Problem with gradient mesh created in InDesign

    Why is it that when I open a PDF created in InDesign with a gradient mesh, in Illustrator, the mesh becomes a solid fill?

    Thank you

    1 vote

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    1 comment  ·  Gradients  ·  Admin →
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  2. Create text larger than 12pt when zoomed out! (Plus wacom type tool error)

    When I'm putting together a HD storyboard, i.e zoomed out to view a range of 1920x1020 artboards, clicking on the document with the text tool just makes a tiny cross symbol and doesn't allow me to type.

    NOTE - Wacom tablet seems to create the cross. Laptop track pad does create text but at 12pt which is crazy small to edit when zoomed out.

    It would be great if Illustrator acknowledged my zoom level and didn't default to giving me text so small that I can't highlight it or easily edit. Constantly zooming in and out every time I want…

    1 vote

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  3. Switching modes in Repeat Options dialog does not change the selected repeat object

    Imagine you experiment and convert some art into a Repeat object.
    Then you open Repeat Options and see some other variants, like Radial, Grid, and Mirror... OK, you think what do these do? You toggle to them, you set values, you click OK — and nothing you get. These do nothing. You can only change those your object currently have, but not switch the type.

    1. Why can’t I switch the type?
    2. Why don’t you disable these if they don’t work?
    9 votes

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    0 comments  ·  Repeats  ·  Admin →
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  4. Can't go full screen on Mac

    The latest version of Illustrator (28.1) will not go full screen. When I click the maximize (green plus) button in the top left of the window it does nothing. I'm running Ventura 13.4.1

    2 votes

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  5. Font menu blank

    Drop down font menu has stopped working in all illustrator docs.

    Turned all fonts on / off in Creative Cloud, no change, it's also showing all fonts are installed on the CC app.
    Creative Cloud is working fine
    Illustrator is up to date (28.0)
    Internet connection is fine.

    1 vote

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  6. Values in Transform fields are missing and inactive

    Hi. I have MacBook M1 Max, it bugs with the version 28.3.55
    As you can see, Transform values are locked when I pick an object.

    1 vote

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  7. Bullets are forced when pasting a text

    Please take a look at the GIF.
    I paste a text (using Paste without formatting) into a mixed selection, made with Select All command. The text has both bulleted and non-bulleted paragraphs.
    I expect it to NOT have bullets enabled, since the first paragraph in the selection does not have it.
    Instead, Illustrator forces bullets for the whole pasted text.

    8 votes

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  8. Column can't be resized in the variable panel

    If you have a lot of variables with a larger name the column can't be resized in the variable panel so you can see everything.
    Normal table columns can be resized; dunno why this one isn't.

    2 votes

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  9. Automatic hyphenation with + instead of -

    Sometimes (not always), the automatic hyphenation divides the word with an "+" sign, instead of a "-" sign, which it should be. It appears with various fonts, it is NEVER reliable, sometimes I write a PDF for the customer, it has the + inside, I see it, I open the AI again and everything if fine again, without restarting anything or changing anything. Sometimes it gets not written correctly for weeks and I have to hyphenate myself, which we all know, is a drag in Illustrator.

    Where is the Problem located, and how do we fix it.

    1. macOS 13.4, Illustrator…
    1 vote

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  10. Mode de fusion qui ne s’applique pas!

    Bonjour
    Quand je vectorise mon image et que je souhaite appliquer un mode de fusion, cela ne fonctionne pas
    Merci

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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  11. Zig Zag applied to an art brush is glitchy.

    A simple art brush made of several parallel rectangles has unexpected results when the Zig Zag effect is applied with smooth curves instead of sharp angles. Changing the number of stripes and/or the number of zigs alters the errors. Some of them are kind of pretty but I think I'd rather just see this working as expected.

    I reproduced this on an M2 Mac running Illustrator 27.8.1, in both CPU and GPU rendering modes. I'm not sure what the person who originally observed this and got me investigating was using.

    Uservoice isn't letting me upload an AI or a zip,…

    3 votes

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  12. Shift + Reflect (O) tool is too jittery to be usable

    The Shift + Reflect (O) command does a very poor job of constraining a reflection. The reflection jitters regularly – sometimes it takes several tries to complete a simple 90 degree reflection. Can the tolerances please be loosened off a bit so that constraining with shift is more useful. I have noticed this behaviour over several versions of illustrator.

    2 votes

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    1 comment  ·  Snapping  ·  Admin →
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  13. Coordinates for Symbols within Symbols

    When placing a symbol within another symbol, the coordinates listed in the properties panel no longer work.

    I create a symbol of a page labelling it "Page Right" and setting the registration point for the upper left. If I open the symbol and select the artwork it will register at 0,0 as expected.

    Back in the main canvas, I drag a copy of the symbol to the left, transform it by reflecting vertical and save it as a symbol labelled Page Left with registration point in the upper left again.

    Now I select the two symbols, align vertically by center…

    2 votes

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    1 comment  ·  Symbols  ·  Admin →
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  14. .svg QR code generated with Adobe Express does not open properly

    When I generate .svg QR codes in Adobe Express, I cannot open them properly in Illustrator. An error message appears. There is a way to manually correct it, but well, it would be useful to save this hassle.

    2 votes

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    4 comments  ·  Other...  ·  Admin →
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  15. Illustrator Freezes when Saving

    I am running Illustrator v28.1 on Windows 11 Home - version 22H2 on my Asus Zenbook 15 (2019). I generally use a dock to connect to a single monitor.
    Recently when I try to save, the program freezes and I cannot select anything within the program. When I click anywhere in Illustrator, I hear a chime like the program is expecting me to respond to a dialog box, but I cannot find the save window anywhere. It does not appear in windows tile view or when hovering over the illustrator icon in the task bar. I can 'save a copy'…

    1 vote

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  16. Keybord shortcut doesn't work for Object > Expand

    I added a custom keyboard shortcut for
    Object > Expand (Alt+Shift+Ctrl+L)
    It has no conflict with any other shortcut

    For example, while I have a rectangle selected and it has a stroke applied, if I select the expand command from the menu, it works flawless.
    But if I hit the "Alt+Shift+Ctrl+L" keys, the shortcut won't work until I expanded first from the menu command

    Only after I clicked on the menu command, the keyboard shortcut starts working again

    1 vote

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  17. Unembedded image looks blank or sometimes appears as a black box

    Unembedded image looks blank or sometimes appears as a black box. The same is in the exported file too.

    1 vote

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  18. rulers display bug

    I can't exactly say, which update introduced that bug, but Illustrator 2022 did not have it: sometimes (often when multiple documents are opened) the rulers go wild. When scrolling through the document, multiple copies of the rulers cover the whole screen and hide the artwork. We have this issue on both of our machines (iMac an Mac mini running on Ventura)

    1 vote

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  19. Just updated Illustrator to 28.1 and reinstalled Maps plugin...AIX files are unknown and cannot be open

    Hello, AIX files opened just fine until I updated Illustrator to 28.1 last week. I even reinstalled ArcGIS Maps plugin. Illustrator is saying it doesn't recognize AIX file types. Added the "Mapping components" add-on and it is still not recognizing the files.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  20. Cannot paste the artboards because of insufficient space on the canvas

    I get this error so often, and I'm not sure how to fix it. I belive it has something to do with guides, but guides are infinite, so they should always (and never) go off the canvas.

    Happens when I select an artboard and try to copy/paste

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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