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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Older Brush Strokes get replaced with new ones drawn nearby

    Why a new brush stroke always replaces the old one, if they're close to each other?

    1 vote
    1 comment  ·  Brushes  ·  Admin →
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  2. Rendering glitches out when object opacity is set to "multiply"

    As title

    OS: Windows
    Version: 10.0
    Process Architecture: x86_64
    Built-In Memory: 32065 MB

    Illustrator version: Latest as of 11 juli-2024 - program does not make version number easily accesible.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Adobe Fonts won’t load in Creative Cloud Desktop app

    Need help finding fonts even the fonts won’t load in Creative Cloud. Been loading for over 10 mins

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Assets I use for hundreds of documents in my CC library not printing correctly

    Some files the library file is fine, but recently the certain asset is not printing correctly, it is pixelated and colors are wrong. How is this fixed without going through hundreds of print files to reinsert this asset into all of the files so it prints perfect? Its used at the same scale everytime. Has to be saved the same way every time bc of the printer demands. It's just not behaving the same way each document. In the pictures one printed correctly, and the other file did not.

    1 vote
    3 comments  ·  Print  ·  Admin →
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  5. Info palette’s fields are misaligned

    The Info palette fields have been misaligned for years. Would you fix it please?

    1 vote
    2 comments  ·  User Interface  ·  Admin →
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  6. 3D inflated art has rippled edges

    I'm getting rippled edges when I apply inflate to vector artwork. I've tried various settings but can't get it to appear as smooth lines. There's also a slight clipping to the right pupil. Can't get it to render properly.

    2 votes
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  7. Size issue importing from Illustrator to After Effects

    When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.

    1 vote
    3 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Strange behaviour when scaling rectangles

    In Illustrator 28.4.1 on Windows 11, if a rectangle is rotated to 45, 135, 225, or 315 degrees, it isn't able to be reliably manually scaled. Some edge and corner handles snap to unpredictable positions when dragged.

    1 vote
    3 comments  ·  Snapping  ·  Admin →
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  9. properties

    Using Latest version of Adobe products. in illustrator Properties Panel not showing & Not able to save the file with CTRL+S or file > save or save as , tried restarting few times. help me solving this

    1 vote
    0 comments  ·  Properties Panel  ·  Admin →
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  10. Clipped images gets displayed on adjacent pages in exported PDFs in readers such as Microsoft Edge browsers

    When I place multiple images in a clipping mask, whether it is exported as PDF or saved as PDF, or even if I use Acrobat to optimize the PDF, some PDF readers such as Microsoft Edge will show the image at the bottom of the clipping mask. It becomes a color block displayed on the PDF, but these extra color blocks will disappear after enlarging the PDF interface.

    当我在一个剪切蒙版中放置了多张图片之后 ，不管是导出为PDF还是储存为PDF，甚至我使用了Acrobat对PDF进行优化，都会导致某些PDF阅读器比如“Microsoft Edge”显示出在剪切蒙版底层的图片，变成一个个色块显示在PDF之上，但是放大PDF界面后这些额外显示的色块又会消失。

    2 votes
    1 comment  ·  Clipping, Intertwine  ·  Admin →
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  11. 颜色选项滑块不能随着鼠标一起移动

    28.5
    如视频，调整颜色时，滑块不能和鼠标同步移动。

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  12. Generating an artwork always shows 'We’re experiencing high demand' message

    Not generating neither object, nor scene or symbol...

    2 votes
    0 comments  ·  Tools  ·  Admin →
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  13. PDF opened without changes, but I can see the changes in preview

    1. macOs Big Sur 11.3.1
    2. adobe illustrator 25.3.1 (desktop)
    3. I'm importing PDF file that were changed. In preview before opening I see the changes on the image. Then I choose to import all pages. And when the file is opened, there are not changes and the name of the file is untitled.
    4. I expect to see file with all my changes and the title of the file is the same as the file I choose to open.
    5. The screenshots are attached.
    1 vote
    4 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Stroke arrowheads mislabeled

    When changing the arrowheads on a stroke, the dropdown option images don't match the actual icon for the stroke arrowhead. It seems the the same arrowhead icon is previewing in the dropdown for multiple different selections. What you select is not what you get.

    3 votes
    1 comment  ·  Strokes  ·  Admin →
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  15. Undo stack becomes desynchronized when making a clipping mask using a group that contains another clipping mask

    I often want to clip a group that already contains another clipping mask, and sometimes I accidentally use the wrong top object when making the mask. In this case, Undo does not return the scene to its previous state. Instead, various strange things happen.

    To replicate:
    - Create a group (A) that contains a clipping mask (B) and at least one other object
    - Create an object (C) to be clipped
    - Bring A over top of C, select both and make clipping mask
    - Undo

    The scene should return to its original state, but instead the inner mask (B)…

    2 votes
    3 comments  ·  Clipping, Intertwine  ·  Admin →
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  16. OS 14.4.1 Printer Page Size Features Lost

    I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.

    1 vote
    3 comments  ·  Print  ·  Admin →
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  17. Large placed TIFFs fail to preview

    Here's my original post from May '23. The issue still exists.

    https://community.adobe.com/t5/illustrator-discussions/large-placed-files-with-layer-transparency-fail/m-p/14713026#M411782

    In the many months since, this has cropped up many times and I've had to find workarounds each time. Today is no exception - today's is a flat (not transparent) file 48640 × 26442px, CMYK. Preview fails without Rosetta; Rosetta succeeds in making a preview (but doesn't always, per discussion in the linked thread).

    1) Current hardware: 16-inch 2023 MBP. Apple M2 Max, 32GB Ram. Sonoma 14.6.1.
    2) Illustrator version 28.1
    3) placed a large TIFF
    4) expect a preview, don't get one
    5) happy to upload files if there's…

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
    How important is this to you?

  18. Animated Zoom not working properly - Blurry graphics when zooming or panning

    I use animated zoom a lot, usually through the shortcut CMD+Space+Drag Mouse Left/Right.

    I've been getting this bug of Blurry graphics for a couple of days, and it's really annoying. My current workaround is using Tab after image turns blurry, so the graphics "refresh" to its sharp state.

    4 votes
    2 comments  ·  Performance  ·  Admin →
    How important is this to you?

  19. Crash when changing stroke options such as arrowheads or profile.

    Using Mac OS Sonoma, M1 MacBook Pro. Have tried restarting both Illustrator and my computer and the issue persists. Happens consistently every time I try the above options.

    1 vote
    3 comments  ·  Strokes  ·  Admin →
    How important is this to you?

  20. バウンディングボックスでのオブジェクト調整時にプレビュー境界が利用されない。

    macOS 13.6.3 iMac27inch(Intel/32GB mem/1TB Storage)/MacMini(M1/16GB mem/512GB Storage)
    Illustrator ver.28.3

    問題が発生したときに実行していた手順
    1.環境設定で「プレビュー境界」のチェックボックスをオンにする。
    2.「表示→バウンディングボックを表示」でバウンディングボックスの表示を有効にする。
    3.100pt×100ptの矩形を描画し10ptの線幅を付ける。この状態では変形パネルのwとhはそれぞれ110ptと表示されている。
    4.3の矩形の任意のコーナーをドラッグするためにマウスポインタを近づけプレスした瞬間にバウンディングボックスがプレビュー境界基準から線幅を参照しない状態となり線幅の分拡大された状態からの調整となる。

    想定していた結果
    プレビュー境界が有効な状態でバウンディングボックスを操作できる。

    実際の結果
    バウンディングボックスでの調整を行おうとしている間はプレビュー境界が無効になった状態での操作になる。

    2020(ver24)以降「プレビュー境界を使用」をチェックしている場合バウンディングボックスは線幅を含めた状態で表示されますが、そのバウンディングボックスを利用して拡大・縮小を行おうとした場合、ver23までのバージョンと同様にプレビュー境界を使わない状態での調整となります。そのため、バウンディングボックスの任意のコーナーをプレスした瞬間にオブジェクトが自動的に拡大された状態からのスタートとなります。この状態では微調整は難しく、運用上はプレビュー境界をオフにしないとバウンディングボックスによる調整はできないと考えます。

    5 votes
    0 comments  ·  Other...  ·  Admin →
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