Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. TIFF形式で書き出す時に日本語でファイル名をつけるとTIFFファイルのレイヤー名が文字化けする

    Illustrator ver25.3.1 ja_JP/Macintosh
    macOS10.15.6

    再現手順
    1.アートボード上にアートワークを用意する。
    2.ファイルメニュより「書き出し>書き出し形式」を選択しオプションのTIFFファイルを選択する。
    3.書き出されたTIFFファイルをPhotoshopで開くとレイヤー名が文字化けしている。

    結果
    TIFFファイルのレイヤー名が文字化けしている。

    期待する結果
    TIFFファイルのレイヤー名がver.25.2.3での結果のように正常に出力される。

    これは大勢に影響のない問題ですが、一連のUnicodeテキストの取り扱いに関する不具合だと考えられます。
    書き出されたTIFFファイルのイメージリソースブロック中の8BIMシグネチャ(TIFFファイルはリトルエンディアンですからファイル内のバイト順序は逆転してMIB8で保持されています)の関連する識別子が2つあります。このうちnormがシフトJISコードでビッグエンディアンにて記述されます。もうひとつのluniはUnicodeでリトルエンディアンで記述されるのが本来の状態です。このluniの方が文字化けを起こす要因です。しかし、どの様な変換エラーなのかまでは把握できませんでした。以下は不具合が生じている部分の抜粋です。いずれもファイル名は「テスト-1.tif」としています。

    ver.25.2.3による出力
    C630 B930 C830 2D00 3100

    ver.25.3.1での出力
    C900 6500 C900 5800 C900 6700 2D00 3100

    ※各文字コードはリトルエンディアンですからUnicodeLTとなります。
    ※最新版のPhotoshopはmormの方を正しく出力出来ないバグが存在します。

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「日本語ファイル名で書き出した TIFF ファイルのレイヤー名が文字化け」問題を修正した、Illustrator 2021(ver.25.4.1)を一般リリースいたしました。

    Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。

    もし、修正されていないような場合は、コメントをお願いいたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  2. Duplicated symbols reverts to originals / or not!!

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    Let's say I have 3 symbols, A, B and C.

    A is the original symbol in my external Symbol Library file (blue in the attached video)
    B is that symbol, imported into my current file and modified (I changed it to green in the video)
    C is a duplicate of B, in my current file, also modified (red in the video)

    When I copy C, I expect C to be pasted. But it's actually B.
    (in the video, red is copied but green is pasted)

    Moreover, when I try to "reimport" the original…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Symbols  ·  Flag idea as inappropriate…  ·  Admin →
  3. Anchor points not displaying with layer color

    My anchor points are not displaying correctly. They are not the layer color and when objects are selected, they are a light gray and barely visible on a white or any color background. I've tried changing the layer color and that doesn't help and have checked any preferences that may have been changed, but still the same issue.
    Specs:
    Illustrator v 25.3.1 on an iMac 27" (late 2012, 2.9GHz Quad Core Intel core i5 with an NVIDIA GeForce GTX 66oM 512 MB graphics)
    Running MAC OS Catalina v 10.15.7
    Please help with any fixes. I've already restarted Illustrator and my…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Spot Colors in Linked or Embedded Images can be Renamed in Swatches Palette, breaking functionality

    Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image,…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  5. Documents are marked as changed immediately after opening in 25.4.1.

    Since updating to 25.4.1, many documents are marked as having been edited immediately after opening them, instead of after actually changing anything.

    I have not yet tracked down if there is anything documents doing this have in common. The more effects they have in them, the more likely they are to have this happen.

    I've attached one of the simpler documents that's displaying this behavior.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. Poor quality images from Export for Screens

    Images from artboards containing embedded raster files output using Export for Screens are of decidedly lower quality than those output from Save for Web.

    This is being reposted as it has been closed erroneously by Adobe admins.
    Notes for Admins: This is not a resolution export setting problem. This is also not a rendering intent problem (i.e. changing the anti-aliasing setting does not fix the problem.)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Expand not working properly

    After I expand anything (texts, strokes etc.), nothing changed and texts are still editable or strokes are still strokes.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  9. Locked background objects unlocking/moving when using lasso selection tool

    When I select using the LASSO tool, on screen shows the correct points have been selected, but when I then try to move just these selected points, Illustrator also moves the LOCKED background objects underneath. This error does not happen when I select using other tools. This is clearly a bug!

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    20 comments  ·  Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pathfinder Divide produces imprecise result on curved elements

    Mac OS 11.6
    Illustrator 25.4.1

    I know this is not a new complaint, but it has not been addressed. When I used the Pathfinder Divide tool to divide an element with curves, the resulting shapes are not precise. This renders the tool useless for many operations where users need those lines to sit exactly on top of one another. See image for example.

    There are many users, including me, who are begging Adobe to stop adding features we would rarely/never use and please, for the love of all that is holy, concentrate on fixing the basic tools we use every…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Pathfinder  ·  Flag idea as inappropriate…  ·  Admin →
  11. Tab forces viewport to jump when panels are docked

    When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.

    1. Load Essentials Classic workspace
    2. Open any document with art in it (the more complex the better)
    3. Press Tab — viewport moves (and it is slow!)
    4. Press Tab again to show all panels
    5. Undock every panel and toolbars to make them float (including Control panel)
    6. Press Tab — viewports stays in place (and it is almost instant!)

    So the position of viewport should not…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Artboard modification gets applied to the wrong artboard

    When trying to modify a selected artboard, Illustrator is applying it to another artboard (previously selected) instead.
    It did it for naming the artboard but also scaling it to the illustration.
    Manually scaling works.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    いくつか質問させていただきます。

    1. お使いのオペレーティングシステムおよび Adobe Illustrator のバージョンを教えてください。

    2. 問題のデータの作成手順をお教えください。

    3. PDF 保存時の手順、および保存時のオプション設定(スクリーンショットなどで)を教えてください。

    4. 検証用に再現データをご提供いただけますか?

    以上、お手数をおかけいたしますが、ご確認くださいますようよろしくお願いいたします。

    Illustrator チーム

  14. Symbol transformation "Reset" button sometimes greyed out

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    I have several instances of a Symbol on my Artboard, and each has been transformed.

    Some of these instances displays the "Reset" button when I select them, some others don't, and I have no choice but to use the Symbol panel. Why??!?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Symbols  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Layers  ·  Flag idea as inappropriate…  ·  Admin →
  16. 「すべてのアートボードを再配置」を間隔がアートボードが隙間なく隣接する形で適用したのちに、アートボードを新規作成すると強制終了する。

    オペレーティングシステム windows 10 Home 19042.1083
    Illustrator 25.4.1

    再現手順:
    1.アートボードを2つ以上作成
    2.アートボードウインドウの「ずべてのアートボードを再配置」にて間隔を裁ち落としが重なる形で、完全に隣接する値で適用する。(裁ち落としが四方3mmであれば、間隔は-6mm)
    3.アートボードウインドウの「新規アートボード」ボタンにてアートボードを作成する。
    4.Illustratorが強制終了する。

    アートボード間に少しでも隙間がある場合は再現せず。当方の環境では同様の手順で例外なく強制終了しました。

    よろしくお願いします。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました問題について検証した結果、以下の条件で Illustrator がフリーズする現象を確認いたしました。

    複数アートボードを再配置する際に、アートボードエリアの間隔を「0mm 以下」に設定し、その後、新規アートボードを追加するとフリーズし応答しなくなる。

    裁ち落としの有無に関係なく、アートボードエリアが重なる設定だと発生します。
    Illustrator ver.25.4.1、ver.24.3 の macOS と Windows の両方で再現いたしました。

    今後、追跡調査を行います。
    開発に進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。
    Illustrator チーム

  17. Artboard Naming Display Error

    OS: MacOS 11.5.2 (Big Sur – most recent update)

    When renaming artboards, the text is cut off in the textbox on my M1 Macbook Air.

    Steps I took: Shift+O to access the artboard tool, click artboard, attempt to rename.

    I want to point out - I'm still able to rename the artboard, but the text is just cut off in the box (see picture below).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  18. Align to artboard when starting up

    When you first start illustrator up in the newest version 25.4.1 the align to artboard tool will switch to align to selection if multiple objects are selected. If you select align to selection and then align to artbaord the issue will not happen and only happens when the program is first launched. Once you have gone to selection and then back to artbaord the issue will not happen again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Align  ·  Flag idea as inappropriate…  ·  Admin →
  19. Problems with scripts and BridgeTalk using Illustrator 25.3.1 on M1 Mac

    I have a handful of scripts that have stopped working after switching from an Intel Mac mini to an M1 Mac mini. The scripts will run as expected if I use the Intel version of Illustrator on the M1 Mac mini, but they return this error when run using the M1 version of Illustrator on the same machine "TARGET COULD NOT BE LAUNCHED(59)". The current culprit seems to be BridgeTalk. Any help would be appreciated, thx!

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  20. AI 26 667 Mac: SVG export with placed images badly broken (Illustrator 26.0 GM Candidate Build 2)

    Test files at https://files.svija.love/ai26-667-svg-export.zip

    Exporting an Illustrator file with placed images results in an SVG with the images at the wrong Z-index, as well as several copies of the same image.

    Steps to reproduce (see test files):

    • open test.ai
    • save as SVG (see parameters capture)
    • open SVG in Safari — red box is behind PNG image when it should be in front
    • open SVG in TextEdit — there are three copies of PNG image when there should be one
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base