8131 results found

1. Can't create New File

   Nothing happens when I click New in the File tab or when I use the Ctrl + N shortcut.

   2 votes

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   3 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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2. Live text converts to outlines when copying and pasting within Illustrator

   When copying artwork that contains live (editable) text and pasting it within the same document, or between Illustrator documents, the text objects intermittently convert to outlines (rendering them non-editable). This occurs with both area type and point type.

   This is happening with brand new files (not old ones). Dragging from one Illustrator document to another (correctly) brings in editable text, but I've ensured no third-party clipboard managers are enabled.

   2 votes

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   Need More Info  ·  5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Error in Startup Script - Line 2798: { No matching closing brace found

   I am getting an error on launch of Illustrator, seems to have begun with the latest update.

   ---

   Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
   Line 2798: {

   No matching closing brace found

   The error can be dismissed and the application runs fine after that.

   Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

   This is a new bug
   Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
   Illustrator Version: 29.4

   This is an Adobe machine, I am an Engineering manage in DVA.
   Feel free to slack me tbeauch for more info if needed

   Thanks

   I am getting an error on launch of Illustrator, seems to have begun with the latest update.

   ---

   Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
   Line 2798: {

   No matching closing brace found

   The error can be dismissed and the application runs fine after that.

   Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

   This is a new bug
   Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
   Illustrator Version: 29.4

   This is an Adobe… more

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   17 votes

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   11 comments  ·  Launch  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix is in the Prerelease build 29.6.191 now and is scheduled to be pushed into the upcoming general release.

4. Brush Increase / Decrease Diameter Size vs Stroke Weight

   Basically in Adobe Illustrator, just like other programs including Photoshop, there is the shortcut, Left and Right brackets ([ & ]) for increasing and decreasing brush strokes. However, one thing that is annoying for Adobe Illustrator is that when using the brackets for adjusting the size of the brush, the size of the brush does in fact increase, but the stroke stays the same.
   The screenshot below shows a stroke of 1, but the circle size of the brush is much MUCH larger. The brush stroke size should be constrained to the stroke size. This may not seem like much of a problem, but if I wanted to use the Eyedropper for matching the stroke size and color, it will not show the actual brush size, but the actual stroke (a stroke of 1 in this example). Essentially the original stroke size I used was completely unaccounted since the stroke still reads 1 and I would have to guess the brush size I used.

   Basically in Adobe Illustrator, just like other programs including Photoshop, there is the shortcut, Left and Right brackets ([ & ]) for increasing and decreasing brush strokes. However, one thing that is annoying for Adobe Illustrator is that when using the brackets for adjusting the size of the brush, the size of the brush does in fact increase, but the stroke stays the same.
   The screenshot below shows a stroke of 1, but the circle size of the brush is much MUCH larger. The brush stroke size should be constrained to the stroke size. This may not seem like much… more

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   3 votes

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   2 comments  ·  Brushes  ·  Delete…  ·  Admin →
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5. Illustrator v30.0 thinks file isn't saved, right after saving it

   On some (but not all) files, Illustrator v30.0 will immediately add an asterisk to the name of the file in the tab, even though I have not made any changes to the file. If I save the file and then try to close the file, I am prompted to save the file again, despite having just saved it.

   I just tested the exact same file in v30.0, v29.8.2 and v28.7.2, using MacOS 15.5 on a Studio M2 Max:

   -I am saving the file to the desktop
   -I have all settings related to "save in background" under "File Handling" turned OFF

   In v30.0 and 29.8.2 the asterisk appears immediately after saving the file. I don't even need to touch the keyboard or mouse.
   In v28.7.2 it does not, and works normally.

   Any thoughts?

   On some (but not all) files, Illustrator v30.0 will immediately add an asterisk to the name of the file in the tab, even though I have not made any changes to the file. If I save the file and then try to close the file, I am prompted to save the file again, despite having just saved it.

   I just tested the exact same file in v30.0, v29.8.2 and v28.7.2, using MacOS 15.5 on a Studio M2 Max:

   -I am saving the file to the desktop
   -I have all settings related to "save in background" under "File Handling" turned OFF

   … more

   3 votes

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Zoom in and out is slow

   In the last version of Illustrator (30.0 on Windows 11), the zoom (mouse, keyboard) does not work appropriately (very slow), making the use of the software almost impossible. This bug was not existing in former version (29.x). Unticking graphics acceleration in parameters panel makes it even worse.
   My config: Windows 11 (French), Intel I9, 32Gbytes of RAM, NVidia Geforce 4080 (581.29)
   Please solve rapidly this bug.

   3 votes

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   3 comments  ·  Performance  ·  Delete…  ·  Admin →
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7. Duplicating Artboard will unlock and show locked and hidden elements.

   When using the Artboard Tool and clicking on a + sign next to an artboard while holding the Alt/Option key to duplicate an artboard with its contents, Illustrator will Show and Unlock all hidden and locked objects/layers.
   It does this only the first time, when using Undo and trying again it works correct.
   See: https://community.adobe.com/t5/illustrator-discussions/why-does-illustrator-switch-hidden-layers-back-on-and-unlock-them-when-duplicating-an-art-board/m-p/15455446#M449838

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   3 votes

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   8 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix is pushed into the latest Prerelease build and is scheduled to get shipped into the next general build

8. Asset export does not include appearance outside bounding box area of text objects (preview bounds are ignored)

   In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
   In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

   Reproduction Procedure
   1. create a text object
   2. add a bold stroke color to the text
   3. add as an asset export item
   4. export the asset

   Expected result
   Designs with stroke color should be exported as in previous versions without problems.

   Appendix.
   If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

   <にほんご>
   Illustrator2025（バージョン29.3.1を使用）ではアセットを書き出した際、バウンディングボックス領域外のアピアランス要素がカットされてしまう。
   2024（28.7.5）、2023（27.9.6）ではすべての要素が切れることなく書き出しできている。

   再現手順
   1. テキストオブジェクトを作成
   2. テキストに太い線カラーを追加
   3. アセット書き出し項目として追加
   4. アセット書き出し

   期待する結果
   線によるデザインでも問題なく、以前のバージョンのように書き出しされること

   付記
   線ではなく、塗りを追加して「パスのオフセット」を適用したもので代用した場合、バウンディングボックスは拡張されるためこの問題は回避することができる。

   In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
   In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

   Reproduction Procedure
   1. create a text object
   2. add a bold stroke color to the text
   3. add as an asset export item
   4. export the asset

   Expected result
   Designs with stroke color should be exported as in previous versions without problems.

   Appendix.
   If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

   … more

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   Resolved (Comments Open)  ·  5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Files not saved properly with incorrect display

   Since we started working with Adobe Illustrator 30, we have encountered various files, both saved as ai and pdf, that display a different and incorrect image in the preview. As a result, our printing software also opens and processes these incorrectly, resulting in incorrect printing.
   When we reopen and resave the file, it is fine.
   For the time being, we have gone back to Adobe Illustrator 29, because we can no longer rely on our print file in this way.

   2 votes

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   Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Les raccourcis clavier typographiques ne fonctionnent plus dans la 29.7

    Dans le version illustrator 29.7 du 30 juillet 2025, toutes les fonctions de manipulation des typographies par les raccourcis clavier ne fonctionnent plus. Agrandir et diminuer, soit la taille, soit les interlettrages, les interlignages, etc… Exemple : option flèche du bas, du haut, droite gauche - commande majuscule point.
    Merci de votre retour.
    FP

    2 votes

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    10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Placed .ai artboards drop graphic elements randomly. This is disgusting for printers

    The screenshot shows the placed artboards from - top row: .ai artboards, bottom row: pdf artboards. The circled portions show logos were dropped from the artwork arbitrarily.

    When the .ai file is opened normally, it displays correctly - but not when placed.

    This is a separate issue from placed artwork not displaying transparencies accurately.

    This is supposed to be a professional level program and printing bugs are getting to be too much and costing my company too much in unnecessary reprints. PLEASE FIX.

    2 votes

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    Need More Info  ·  3 comments  ·  Print  ·  Delete…  ·  Admin →
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12. [Bug] Perceptual Gradients change from CMYK to a RGB conversion of CMYK?

    When I create a white to black gradient in CMYK mode as classic and it looks fine when separations previewed. When I change to peceptual it adds color in the areas from about 1% to 99% and does not stay black only. I tried it with 100% cyan to white and it added magenta and yellow in the same areas.

    3 votes

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    3 comments  ·  Gradients  ·  Delete…  ·  Admin →
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13. Objects with Perceptual Gradients applied (and no Dither) gets rasterized fully on PDF export, instead of becoming clipped rasters

    It still rasterizes the whole object, rather than converting it to a clipped bitmap (unless you also enable Dither though).
    Here’s a demo.

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    6 votes

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    0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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14. Illustrator takes years to save normal sized files without any super expensive graphical elements

    Illustrator takes years to save normal sized files without any super expensive graphical elements

    4 votes

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Illustrator 2025 29.8.2 でタブ間のオブジェクトのドラッグ アンド ドロップ移動ができない / Drag and drop of objects between tabs doesn't work

    1. win11 24H2 Illustrator 2025（バージョン 29.8.2）日本語環境

    2. オブジェクトをドラッグ＆ドロップで他のタブへ移動（コピー）

    3. 29.7までは何の問題もなく、移動先タブが開き、コピーできる

    4. 移動先タブが開かない　10秒くらいタブ上でカーソルを維持するとタブが開くことがあるが、オブジェクトがない（タブ移動しただけ）

    29.7.1に戻して運用

    6 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. White looks gray in Overprint Preview

    The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

    Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this for anyone in working print and design or any end user viewing a shared file, is a complete and utter disaster which when combined with the recent adobe Acrobat issues with the new ui being implemented against thousands of complaints and comments on the adobe forums really is the final straw.

    The bigest issue is that it white in overprint preview is no longer white and becomes a gray which when working with other greys some of which are overprinting with overprinting whites set into the artworks due to print process requirements, shows tints close to 10% or light gray pantones as the same visually as a white as can bee seen in the attached.

    I will now potentially be advising my employer to investigate alternatives to adobe cc as it is now across the board becoming too unstable a software to reply upon. We have already moved away from acrobat company wide due to increasing costs, but these sort of issues fast become a game changer for who's software we are able to use.

    I have to assume that you are not researching any of these changes with your users as they are seemingly only consistent in their lack of research to them.

    The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

    Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this… more

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    2 votes

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    Need More Info  ·  6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Direct Selection tool selects anchors below objects

    Direct Selection tool wrongly selects points hidden underneath filled objects in front of them, when the cursor clicks into a highlighted point.

    It seems that only Windows it behaves as expected when 'Highlight anchors on mouse over' in Preferences > Selection & Anchor Display is enabled. Macs still select stuff underneath.

    Originally discussed here at forums: https://community.adobe.com/t5/illustrator-discussions/i-m-having-this-issue-with-every-file-now-in-illustrator-object-selecting/m-p/15254043

    Take a look at the GIF attached for a quick demonstration.

    Bundled together with this report, it renders selection in Ai pretty broken :(
    Problem selecting anchor point that is below
    http://illustrator.uservoice.com/forums/601447/suggestions/49702187

    Happens in both builds 29.4 and the latest Beta build 29.6.25

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    19 votes

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    5 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    This is fixed in Illustrator 2025 v29.5

18. Cannot move images in my design.

    I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.

    Things I've tried:
    - Checked for update
    - Restarted my computer
    - Restarted Illy
    - Restarted Illy while pressing shift-options-command
    - moved the file to my desktop (off of external drive)
    - cleared storage, incase my scratch disk was getting full

    None of these have helped.

    I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.

    Things I've tried:
    - Checked for update
    - Restarted my computer
    - Restarted Illy
    - Restarted Illy while pressing shift-options-command
    - moved the file to my desktop (off of external drive)
    - cleared… more

    3 votes

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    6 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We’ve released version 29.8.1 that resolves the underlying issue with object and artboard scaling. We recommend updating to this version to prevent similar issues in the future.

19. Thumbnails & Quicklook preview has incorrectly positioned pictures.

    29.8.1 thumbnails und Apple Quicklook show previews with incorrectly positioned pictures. This was a bug present in earlier versions, but in the actual documents.
    After fixing it inside of Ai, the bug is now in thumbnails & Quicklook.

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    3 votes

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    4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. Linked images (with embedded profiles) shift color when embedded

    Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
    When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
    2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
    2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
    When embedding in 2024 the default is “Convert” (which tries to keep the color appearance and the result will look more or less the same).
    When embedding in 2024 and selecting the “Don't convert (preserve color numbers)” option, the color appearance will change visibly (as expected).
    When embedding in 2025 the default is: “Use the embedded profile”, which will change the color appearance visibly).
    When the option “Discard the embedded profile (don't color manage)” is chosen, the result is the same as the Use the embedded profile option, it also will change the color appearance visibly.
    When the warnings for Profile mismatches are turned off in the Color Settings (which are off by default), the user has no choice and will see the color change in 2025 because the numbers are always used instead of the profile.
    See also:
    https://community.adobe.com/t5/illustrator-discussions/png-color-shift-when-embedding-in-illustrator-adobe-rgb-profiles-now-causing-issues/m-p/15533550#M454942

    Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
    When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
    2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
    2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
    When embedding in 2024 the default is “Convert” (which tries to keep the color appearance… more

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