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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7223 results found

  1. Add scrollbar to the Image Trace panel

    The 3d panel has a scrollbar, but the image trace hasn't.

    11 votes

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  2. rulers display bug

    I can't exactly say, which update introduced that bug, but Illustrator 2022 did not have it: sometimes (often when multiple documents are opened) the rulers go wild. When scrolling through the document, multiple copies of the rulers cover the whole screen and hide the artwork. We have this issue on both of our machines (iMac an Mac mini running on Ventura)

    1 vote

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  3. copy and paste text

    I can no longer copy and paste text into illustrator. HELP

    4 votes

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  4. Deselect Artboards command and hotkey problem

    When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.

    For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.

    But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
    And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).

    This is hardly consistent and makes deselecting artboards…

    8 votes

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  5. 6 votes

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  6. Linked ai file being cut off

    a Flattened tiff is opened and then saved in illustrator with a mask as ai. It is placed in another ai. file and when that happens part of the image is cut off, and its not part of the mask. I tried making sure there was only one layer in photoshop and in illustrator, resaved it different ways and still comes out the same. seems to follow a few particular files and sometimes appears all black or part of it black or just cut off. the files are no different than the ones that do work.

    2 votes

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  7. Transparency grid turns off when panning or zooming

    Transparency grid is not active when panning or zooming in a document creating constant flickering when moving around in a document.

    2 votes

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  8. Annoying popup windows in toolbar

    I just got a new computer and had to go to Illustrator 28 (Mac OS 12.7.1). Now nearly every time I want to draw an object or move something around, I get an annoying box full of options. It would be fine if the boxes came up on a right click, but I don't need to see them every darn time. I looked in Preferences but none of the obvious choices made them go away. After many years of Illustrator I know what the options are... I could also do without the automatic "Lorem ipsum" text, but that's relatively minor.…

    1 vote

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    3 comments  ·  Actions  ·  Admin →
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  9. Font Height settings not working with all-small-cap typefaces

    1. Working in MacOS 13.5.2

    2. Illustrator 27.8.1

    3. When setting type in a Area Type box, the default Font Height is snapping to the x-height of the text, but only when using fonts with small-cap style lowercase letterforms, rather than typical lowercase forms. When using a font with typical lowercase, the Font Height of the box is defaulting to the height of uppercase letters, as expected.

    This behavior is happening to fonts installed locally on my system, as well as those activated though Adobe Fonts.

    Selecting various settings for the Font Height option in the Character panel does not alter this behavior,…

    3 votes

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  10. v27.8.1 - Random files having images corrupted upon file save

    Mac OS 13.5.1 / Illustrator 27.8.1 / Apple Studio M1 Max

    After updating from 27.7 > 27.8.1 files saved in native .ai format (pdf compatibility) with embedded images are randomly becoming corrupted (does not happen to all documents). The files will open up in illustrator just fine, and appear normal, but the image preview and rasterizing into photoshop will show the included images with blank white space, or areas of garbled distortion. The corrupted files will also fail to process on our RIP. This has appeared on 2 different computers immediately following the update. This has been alleviated completely by…

    5 votes

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  11. Type on path positioning is now quantized and not smooth

    Take a look at the GIF.

    In Illustrator 2022 users were able to position start and end marker brackets with practically infinite precision, smoothly, even for a long, single-bezier path.

    In 2023 these markers are quantized to 0.005 increments! For a long, single-bezier path, this creates laughably large steps (like, almost the width of an entire glyph).
    Note that the quantization is per bezier segment, so if you put text on a path that has many anchor points, it won't be as noticeable. But adding loads of points to a path makes it much less editable later, of course, so…

    9 votes

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  12. Changing text case switches hyphenation on ( from off )

    Switching the text case from one case to another turns hyphenation on if it was previously set to off.

    I believe this is a new bug in v 27.9. ( today's date is Oct 5 ,2023 for the record )

    This is especially bad becuase users have been asking for hyphenation to be OFF by default. Asking for years and years. 5+ years I think.

    2 votes

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  13. Cannot re-select zoom level in status bar

    I recently updated to MacOS Sonoma and Illustrator 27.9. I am using a single monitor setup. I can select the zoom once from the status bar, but when I try again it is not selectable.

    1 vote

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  14. Wacom is crashing Illustrator 2023

    It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.

    16 votes

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  15. Bullets are forced when pasting a text

    Please take a look at the GIF.
    I paste a text (using Paste without formatting) into a mixed selection, made with Select All command. The text has both bulleted and non-bulleted paragraphs.
    I expect it to NOT have bullets enabled, since the first paragraph in the selection does not have it.
    Instead, Illustrator forces bullets for the whole pasted text.

    7 votes

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  16. Illustrator Window hopping around constantly - unusable

    A lot of times when I use any illustrator function, like switching to layers, switching panes, or choosing any tool - the window just jumps away.

    What the heck is that? It makes it unusable because my window just jumps around on the screen?

    2 votes

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  17. Generative Pop-ups causing file open click issues in MacOS Ventura

    The popups that push the generative AI features (which should be permantally dismissable, but that's another issue) cause a bug in the file open... menu. If the popup remains open, and you click File > Open... the file dialog opens, but you cannot click on any files. Closing Illustrator and re-opening will fix the issue.

    3 votes

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  18. Can't copy paste between tabs using the keyboard shortcut

    I've found lately that copy pasting content from one open document to another doesn't work when using the Ctrl-V shortcut. Manually selecting Edit->Paste from the menu seems to work as a workaround.

    I'm using Illustrator 28.7.1 64-bit on Windows 10 21H2

    1 vote

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  19. REMOVE THE POPUPS - share online

    please remove the annoying popup ... i will never share or use google cloud for any business documents.
    and i hate HATE popups that will not go away. i never want to see any popups.

    12 votes

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  20. All symbol instances reset after in-place editing the master instance

    Ai 2023 (27.7 it says in the info), MacBook Pro, MacOS Ventura (13.3.1 (a)). When I enter an in-place symbol editing mode, and, still in that mode, enter another in-place editing mode (so there are two nested symbol editing modes), and, delete some path in the nested symbol, all instances of that symbol get reset, and work (in our case a lot of work) is lost.
    When I first exit the initial symbol editing mode, and then enter the symbol editing mode for the other symbol (thus avoiding the nesting of editing modes), the instances don't reset.
    I didn't notice…

    2 votes

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    3 comments  ·  Symbols  ·  Admin →
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