Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7471 results found
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Reproducible crash > flatten transparency w/ text to outlines, then direct selection
I've been getting a lot of crashes after flattening a linked PDF and then selecting an area with a significant amount of vector outlines (i.e. a few paragraphs of text or a complex drawing). Illustrator instantly crashes when I make the selection with the white arrow direct selection tool.
I can send you an example PDF and AI file that contains a full explanation of how to reproduce the crash. To be clear, it's not just this PDF file – I'm getting crashes with many different PDF files from various sources when I perform similar operations on them.
This is a…
1 vote -
Size issue importing from Illustrator to After Effects
When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.
1 vote -
Shift + F puts screen in presentation mode.
WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.
I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...
2 votes -
Problème Export 3D dans Illustrator: fichier .OBJ et USDZ
Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
Les problèmes sont:
- Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
- Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..
Merci d'avance,
1 vote -
PDF files made on large artboards get downscaled incorrectly.
When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.
In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.
I then export the PDF saying it should downsample images to 300 DPI.
Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that…
5 votes -
Layers’ colors get messed up when moving objects in and out of sublayers
When moving an artwork onto another layer the indicator-color changes as expected. If the new layer however is nested in another layer, and the artwork is moved from the nested layer onto the parent layer, the indicator color remains the nested layers color.
This can be fixed, by closing and opening the childview of the parent layer.
Also this does not apply, if the artwork is moved directly onto the layer and not between existing artworks on that layer.01 - Artwork is moved onto a new layer
02 - New layer is nested in an parent layer
03 -…8 votes -
Variable Fonts with a Width axis don’t work in Illustrator unless the "space" glyph changes width
Operating system:
macOS Sonoma 14.1.1 (23B81)The version of Adobe Illustrator (desktop):
Adobe Illustrator 2024 (28.2)The steps you were taking when you experienced the issues:
I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then…
4 votes -
Stroke arrowheads mislabeled
When changing the arrowheads on a stroke, the dropdown option images don't match the actual icon for the stroke arrowhead. It seems the the same arrowhead icon is previewing in the dropdown for multiple different selections. What you select is not what you get.
2 votes -
Links not included in Package - Illustrator 2024 Bug
When I package a file, the option to package images into a links folder is checked, yet it's not packaging them. This is happening on my home and work computer.
2 votes -
Svg option
I don’t see the 3 dots to enter advanced options when exporting to svg
1 vote -
フリーズ
操作中、突然画面が暗くなりしばらくすると、イラレ画面に戻ります。戻ってからは、保存などをすることはできますが、イラレ上の操作が何もできません。
1 vote -
"Introducing keyboard s..." notification will not go away
I keep getting a notification that's cutoff and won't go away. there's no close button and I cannot move the window. I get half of the message about "introducing keyboard s... While in text mode, press 'C...... B/U/I'....." How can I get rid of this notification?
2 votes -
Pathfinder & Shape Builder: glitch when joining curvy shapes
I'm trying to join two round shapes and I'm always getting unexpected shape glitches in the result path. I tried making this new shape using pathfinder and shape builder, but the results are the same.
Sending before/after screenshots attached in outline view.
Version 28.1 (2024)
Please help!
2 votesThis is regulated by the size of the art processes and the precision value (measured in absolute values) one can edit in Pathfinder Options.
Although vector paths stay continuous no matter how deep you zoom in, they are still stored on a canvas with rather finite coordinates, and all calculations are still very finite.
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Retype does not work at all in Czech version of Illustrator CC 2024 (28.0)
The Retype function does not work at all on Windows 10. All attempts end with the message Selection not recognized. It doesn't matter if it's a vector, a bitmap. It doesn't recognize anything. Not even Hello in Helvetica.
On MacOS 13.4.1 the app displays possible similar fonts but you can’t select them, download them, nothing. Dead end.Nice work, Adobe!
5 votes -
flickering zoom in / zoom out
Illustrator is making heavy flickering while zoom in/zoom out. I have 4090GPU but performance is terrible.
2 votes -
Can't drag objects after creating text objects
V. 28.4.1. As soon as I create any text object, dragging objects is imposible, Illustrator won't let me move anything. Everything seems fine, until I create a text Objects, then moving anything is simply imposible. Restarting doesn't seem to work.
1 vote -
ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY
ADOBE IT IS 2024.
FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:
Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>
Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.
I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.
This might be too much for UX, but golly gee gosheroonies,…
3 votes -
Real-Time Drawing and Editing mode does not work for objects with both an effect and opacity mask added
If an object has an opacity mask, Illustrator renders it correctly when the object is moved, the mask moves together with the object.
But if you apply an effect to this object, Illustrator will keep the mask in place while the object is moved, as if it has the mask unlinked.
On the other hand, if you unlink the mask for the object without the effect and try to move it — Illustrator will render it wrong again, as if the mask is linked, until you release the object.
Please see the GIF attached and try the file yourself.
12 votes -
Error with app.executeMenuCommand('Adobe Stroke Palette')
en_US
In the Japanese version of Adobe Illustrator, when I execute a script that selects the Window > Stroke menu, an error occurs. It executes correctly in the English (North America) version.
Script to Execute
try { app.executeMenuCommand('Adobe Stroke Palette') ; } catch(e) { alert(e) ; }Actual Result
The following error occurs.
エラー: an Illustrator error occurred: 1346458189 ('MRAP')
Expected Result
Stroke panel is displayed.
Steps to Reproduce
- Uninstall any non-Japanese version of Adobe Illustrator that is installed
- Launch Creative Cloud.app and set "Default install language" to Japanese in the Preferences
- Install and launch Adobe Illustrator
- Execute the…
9 votes -
Transform Pattern Tiles Checkbox in Settings resets after applying Transofm Effect in Appearance Panel
Hi there!
When you check "Transform Pattern Tiles" in Settings, and after that - edit or apply the Transform effect in the Appearance panel without checking "Transform Patterns" in the Transform Effect window (even if you are not editing a pattern fill), the "Transform Pattern Tiles" checkbox in Settings resets.You don't think about Patterns when you are editing not a pattern fill. So it's insanely inconvenient.
5 votes
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