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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7806 results found

  1. Smart Quotes not working properly

    If deselected “Smart Quotes (“‘)“ , upon keying in a prime (') or double prime (") AI still convert the primes to quotes. My work needs to communicate dimensions (eg, 5'–6" × 2'–0") and with First Nation orthographies Mi'kmaw First Nation that require access to these standard characters. This needs to be fixed.

    1 vote

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  2. Smart Guides not working on Ai 29.2.1

    Smart Guides are not working. Nothing happens when I try to turn them on I have adjusted the settings in preferences, everything looks right they just don't show up.

    1 vote

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    3 comments  ·  Snapping  ·  Admin →
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  3. Recolor artwork with patterns doesn't work

    Using Mac OS Ventura 13.3
    Adobe Illustrator 29.2.1

    As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.

    1 vote

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  4. Slow and Laggy on Latest OS MacOS 15.2 Beta

    While using the app since the OS update (15.2 Beta (24C5089c), selecting any items is very slow and often registered as a move instead of select, pretty unable. Also flagged with Apple in case its there side.

    3 votes

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    4 comments  ·  Performance  ·  Admin →
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  5. CS2形式(AI、EPS)で保存したファイルが、IllustratorCS2で開けない。

    Illustrator2024(v28.7.1)を使用して、CS2形式(AI、EPS)で保存したファイルをIllustratorCS2で開けません。
    メモリが足りないというエラーが発生します。

    Illustrator2023には同様の問題はありません。

    2 votes

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  6. Properties panel is empty even when an item is selected

    When selecting an item, either with the Direct Selection tool or Selection arrow, the Properties panel remains empty and blank. I've attached a screenshot.

    I'm using Illustrator 29.2.1

    2 votes

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  7. Only one pattern fill of many gets scaled when Transform Object option is disabled in the Scale dialog

    Take a look at the attached file and watch the GIF.

    I have an object with two pattern fills assigned, and I want to scale them both at once, but to leave the object unscaled.

    But when I call Scale dialog and uncheck 'Transform Object' option — only one of two fills gets scaled — the currently chosen one in the Appearance panel (despite my attempt to pick 'Path' there to somehow make my intention clear).

    Fill/Stroke Selector also displays the affected fill — and I surely understand it can’t have both. But what can we do to make it…

    3 votes

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  8. Pencil tool now smooths way to much, ignores details

    Please enable the former way of working with the pencil tool again.
    The tool now smoothes far too much on its own, even when set to "smooth as little as possible", it is now really inaccurate, small movements are ignored.
    Real free drawing is no longer possible , that is making this wonderful, intuitive tool partially unusable. Only roughly usable for creating character designs, for example. where we need tiny details. Such a shame.

    3 votes

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    5 comments  ·  Tools  ·  Admin →
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  9. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード(乗算など)を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式(PDF五感)で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。


    イラストレーターデスクトップ版チーム

  10. Radial gradient not properly centered on some objects.

    Radial gradient should be centered on object's center, not on it's bounding box. It is possible to move the gradeint's start point and to scale the endpoint circle, but there is no way to move the center of the endpoint circle.

    3 votes

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    1 comment  ·  Gradients  ·  Admin →
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  11. Layers palette filter grabs focus when pressing Ctrl-C

    Pressing Ctrl-C to copy something activates the focus on the filter field in the Layers palette. Using keyboard shortcuts becomes a landmine when this happens because you can inadvertently turn off layers or, in some cases, slow Illustrator way down by pasting SVG data into the field (Ctrl-V often follows pressing Ctrl-C). When the latter happens, Illustrator tries to filter by the text in the field, and it can take quite a while sometimes to regain focus enough to clear out the field. More often than not, however, I have to force quit and restart.

    A potential side effect of…

    1 vote

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  12. "Verifying access to ://...."

    I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.

    Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.

    There is NO WAY to prevent this from preferences, or from the link panel.

    The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.

    Sadly…

    3 votes

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  13. Top Bar Menu Items Stop Responding

    Platform: macOS Sonoma 14.2.1 Illustrator: 28.1
    While operating and working on a drawing portions of the Title Bar Menu no longer respond to clicks (File, Edit, Object, Type, Select, Effect, View Window) however the Illustrator and Help still respond.

    It was necessary to use keyboard shortcuts to save work and was necessary to quit and reload Illustrator and then load the file I was working on and the menu items now respond.

    Has happened numerous times while working on recent drawings.

    27 votes

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    It seems like this problem happens only for Mac Sonoma users...

    Downgrading to a previous version of MacOS seems to be a viable workaround at the moment.

    This is not a proposed solution though.

    If this happens for you at earlier versions — please comment.

  14. Modal panels for Free Transform tool, Dimension tool, Smooth, and Recolor pseudo-panel get hidden under other floating panels

    Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.

    However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.

    It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.

    I think their order should be above and not below.

    11 votes

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  15. 'Object Selection by Path Only' enabled makes marqueeing to select clipped images

    Why does 'Object Selection by Path Only' choose clip masks when making a marquee?

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  16. Back with a vengeance: Constrain (holding Shift key) doesn't work with Smart Guides turned on, for Scale, Rotate, Reflect

    This is an older bug that was fixed a while ago but seems to be back with a vengeance.

    It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.

    See this link:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on…

    15 votes

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    15 comments  ·  Tools  ·  Admin →
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    A current 'workaround' is to disable Transform Tools option in Preferences > Smart Guides. This removes the 'uniform' guide, making the smart guides less useful, but it stops it from jittering.

  17. .ai、.epsファイルを開いたときにIllustrator全体が透明になる

    ■ 使用している Adobe Illustrator (デスクトップ版) のバージョン
    バージョン:バージョン29.1
    PC:Mac Book Pro (チップ Apple M4 / OS:Sequoia 15.0)

    ■ 問題が発生したときに実行していた手順
    .ai、.epsファイルの読み込み
    ①ローカルファイルを右クリック、このアプリケーションで開く>Illustratorを選択
    ②Illustratorを起動後、ファイル>開くよりファイル選択
    いずれの手順も実行済み

    ■ 想定していた結果
    .epsファイルまたは.aiファイルが開く

    ■ 実際の結果
    添付ファイル参照ください

    ===========
    ■ 試したこと
    ・Illustratorのバージョンダウン
    ・Illustratorの環境設定のリセット
    ・Illustratorのアンインストール
    ・Mac Book再起動

    ■ その他
    ・アプリケーション起動後、新規ファイル作成は可能
    ・アプリケーション起動>新規ファイル作成後、.aiファイルの読み込みは可能
    ・新規ファイル作成後、.epsファイルの読み込みを行うと添付2枚目の事象が発生

    以上の事象について解決手順をご存知でしたらご教示ください。

    1 vote

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  18. Finder Apps and Adobe Bridge no longer open Adobe Illustrator

    Something changed with the last update that altered the default association between Illustrator files and the application. I first noticed it when my barcode app failed to launch Illustrator upon export—something that had been working perfectly for years. Then, I encountered the same issue in Adobe Bridge: every time I double-click a .ai file, it simply won’t open.

    After investigating, I discovered that the default file association for .ai files had been changed to something called IllustratorDiagnosys (see screenshot). Manually changing this back to Adobe Illustrator within Bridge resolved the issue inside that app, but external applications and links are…

    1 vote

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  19. Drawing a straight line with the Pencil tool with Shift held crashes Illustrator

    The program constantly turns off on its own when drawing a straight line using the Shift + Pencil (N) combination.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  20. Random inverted Movement lock during Wacom Cintiq Pen and mouse usage

    I haven't used AI in awhile. I updated it today from CC. I'm on Windows 11 with a Cintiq 24. When I go to move an object or shift my workspace view, the pen motion or mouse motion will lock and invert. I won't be able to access any menu items. I was in task manager as I reproduced this. Doesn't look like it affects memory too much. Just trying to figure out if this is a bug or new setting.

    1 vote

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