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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7520 results found

  1. Clipped images gets displayed on adjacent pages in exported PDFs in readers such as Microsoft Edge browsers

    When I place multiple images in a clipping mask, whether it is exported as PDF or saved as PDF, or even if I use Acrobat to optimize the PDF, some PDF readers such as Microsoft Edge will show the image at the bottom of the clipping mask. It becomes a color block displayed on the PDF, but these extra color blocks will disappear after enlarging the PDF interface.

    当我在一个剪切蒙版中放置了多张图片之后 ,不管是导出为PDF还是储存为PDF,甚至我使用了Acrobat对PDF进行优化,都会导致某些PDF阅读器比如“Microsoft Edge”显示出在剪切蒙版底层的图片,变成一个个色块显示在PDF之上,但是放大PDF界面后这些额外显示的色块又会消失。

    2 votes

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  2. accent change fonts

    When we use Variable Concepr Fonts if I write text that contain letters with accents, the style of the typography changes. It's quite annoying.
    OSX Ventura 13.6
    Illustrator CC2024
    (See image)

    4 votes

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  3. PDF opened without changes, but I can see the changes in preview

    1. macOs Big Sur 11.3.1
    2. adobe illustrator 25.3.1 (desktop)
    3. I'm importing PDF file that were changed. In preview before opening I see the changes on the image. Then I choose to import all pages. And when the file is opened, there are not changes and the name of the file is untitled.
    4. I expect to see file with all my changes and the title of the file is the same as the file I choose to open.
    5. The screenshots are attached.
    1 vote

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  4. Back with a vengeance: Constrain (shift key) doesn't work with Smart Guides turned on

    This is an older bug that was fixed a while ago but seems to be back with a vengeance.

    It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.

    See this link:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on…

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  5. Undo stack becomes desynchronized when making a clipping mask using a group that contains another clipping mask

    I often want to clip a group that already contains another clipping mask, and sometimes I accidentally use the wrong top object when making the mask. In this case, Undo does not return the scene to its previous state. Instead, various strange things happen.

    To replicate:
    - Create a group (A) that contains a clipping mask (B) and at least one other object
    - Create an object (C) to be clipped
    - Bring A over top of C, select both and make clipping mask
    - Undo

    The scene should return to its original state, but instead the inner mask (B)…

    2 votes

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  6. OS 14.4.1 Printer Page Size Features Lost

    I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.

    1 vote

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    3 comments  ·  Print  ·  Admin →
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  7. Animated Zoom not working properly - Blurry graphics when zooming or panning

    I use animated zoom a lot, usually through the shortcut CMD+Space+Drag Mouse Left/Right.

    I've been getting this bug of Blurry graphics for a couple of days, and it's really annoying. My current workaround is using Tab after image turns blurry, so the graphics "refresh" to its sharp state.

    4 votes

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    2 comments  ·  Performance  ·  Admin →
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  8. Crash when changing stroke options such as arrowheads or profile.

    Using Mac OS Sonoma, M1 MacBook Pro. Have tried restarting both Illustrator and my computer and the issue persists. Happens consistently every time I try the above options.

    1 vote

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    3 comments  ·  Strokes  ·  Admin →
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  9. バウンディングボックスでのオブジェクト調整時にプレビュー境界が利用されない。

    macOS 13.6.3 iMac27inch(Intel/32GB mem/1TB Storage)/MacMini(M1/16GB mem/512GB Storage)
    Illustrator ver.28.3

    問題が発生したときに実行していた手順
    1.環境設定で「プレビュー境界」のチェックボックスをオンにする。
    2.「表示→バウンディングボックを表示」でバウンディングボックスの表示を有効にする。
    3.100pt×100ptの矩形を描画し10ptの線幅を付ける。この状態では変形パネルのwとhはそれぞれ110ptと表示されている。
    4.3の矩形の任意のコーナーをドラッグするためにマウスポインタを近づけプレスした瞬間にバウンディングボックスがプレビュー境界基準から線幅を参照しない状態となり線幅の分拡大された状態からの調整となる。

    想定していた結果
    プレビュー境界が有効な状態でバウンディングボックスを操作できる。

    実際の結果
    バウンディングボックスでの調整を行おうとしている間はプレビュー境界が無効になった状態での操作になる。

    2020(ver24)以降「プレビュー境界を使用」をチェックしている場合バウンディングボックスは線幅を含めた状態で表示されますが、そのバウンディングボックスを利用して拡大・縮小を行おうとした場合、ver23までのバージョンと同様にプレビュー境界を使わない状態での調整となります。そのため、バウンディングボックスの任意のコーナーをプレスした瞬間にオブジェクトが自動的に拡大された状態からのスタートとなります。この状態では微調整は難しく、運用上はプレビュー境界をオフにしないとバウンディングボックスによる調整はできないと考えます。

    5 votes

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    0 comments  ·  Other...  ·  Admin →
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  10. アセットの書き出しパネルによるSVG書き出し

    アセットの書き出しパネルからオブジェクトをSVGで書き出そうとすると、必ずクラッシュします。PNG等の画像書き出しは問題なくできます。

    1 vote

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  11. Filled area text boxes do not export to SVG (v. 28.4.1)

    In the current 28.4.1 version, our files do not export to SVG correctly. You can easily reproduce this by creating any area text box and apply a fill to the box. The text will export, but not the filled box. We use this for all our our org charts and other graphics where we want the text to be easily centered in the boxes as the boxes get resized and moved.

    2 votes

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  12. Text gets launched into the ether

    When moving text in any sort of way (keyboard, click and drag), it would completely disappear from the artboard and launch itself either to the top left corner of the boundary or way outside to the light grey area. Screenshot of the latter is attached. The text outline/boundary box shows up where it is supposed to be on the artboard, but it is untouchable and out of bounds.

    Copying and pasting the text seems to have temporality fixed the issue. It's not the biggest problem, just kind of funny and a little annoying after the 5th time.

    1 vote

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  13. zoom moves the path if selected

    if I select a path and then zoom in or zoom out the path moves, as if it were attracted by a snap, Illustrator version 28.5

    1 vote

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    2 comments  ·  Actions  ·  Admin →
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  14. Bugs when saving PDF files: Adobe Illustrator has stopped working

    When saving a file as Ai or PDF, it often happens that Illustrator hangs/stops working and displays the message: Adobe Illustrator 2024 has stopped working. Please verify the error, because we cannot save projects, sometimes it works, but most of the time the program crashes.

    1 vote

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  15. Dimensions get expanded when moved, with or without related objects

    I can somewhat understand dimension object get expanded when they are moved away from the measured object... although this should not happen.

    But why the dimension objects get expanded when they are moved WITH the measured object? What, Ai can’t distinguish moving form other transformation? What if need to move my artwork to just insert something else — what, this makes all of my dimensions instantly dead?

    Don’t expand dimensions until a user has an clear intention to do it!

    6 votes

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    0 comments  ·  Tools  ·  Admin →
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  16. Command Z not working for some functions

    Using the keyboard shortcut for Undo does not work for some functions. Reordering layers does not respond to the keyboard shortcut but works via the Edit menu selecting Undo. Same issue with "Show All". Command Z doesn't work but selecting Undo from the Edit menu works.

    Mac Studio MacOS 14.4.1 / AI 28.4.1

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  17. Home Screen shows incorrect data at start of month

    At the beginning of a month, the Home Screen reports inaccurate "last modified" dates on recently opened documents. For example, on 1st March, a document last opened on 28th February is reported as having been opened "1 month ago" instead of "1 day ago".

    3 votes

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  18. 2 votes

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  19. Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable

    This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?

    40 votes

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    24 comments  ·  Tools  ·  Admin →
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  20. Svg option

    I don’t see the 3 dots to enter advanced options when exporting to svg

    1 vote

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    4 comments  ·  Other...  ·  Admin →
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