8239 results found

1. Viewport doesn’t get adjusted when I start editing text outside of it, like it used to do

   Previously (like is shown in one of 2 GIFs attached, recorded in CS4), when I had my insertion point outside of the currently visible viewport, making any change into a text (or even pressing an arrow key to navigate it) would have the viewport adjusted to have the cursor in it.
   Now it just won’t happen.
   When we aren’t careful with noticing the current mod (text editing VS normal one) can hit hotkeys, hoping to switch the tool, and actually type some garbage (like it’s shown in the second GIF).

   Make it pan to the cursor, like it used to be!

   Previously (like is shown in one of 2 GIFs attached, recorded in CS4), when I had my insertion point outside of the currently visible viewport, making any change into a text (or even pressing an arrow key to navigate it) would have the viewport adjusted to have the cursor in it.
   Now it just won’t happen.
   When we aren’t careful with noticing the current mod (text editing VS normal one) can hit hotkeys, hoping to switch the tool, and actually type some garbage (like it’s shown in the second GIF).

   Make it pan to the cursor, like it used to… more

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Illustrator and scripting inconsistent words[] when tabs used

   Can someone explain the results when the following is run on an Illustrator document with one text frame?

   var myDoc = app.activeDocument;
   var myTextFrame = myDoc.textFrames[0]
   myTextFrame.contents = "Lorem ipsum dolor sit amet\rLorem\tipsum\tdolor\tsit\tamet";
   alert(myTextFrame.words.length);
   alert(myTextFrame.lines[0].words.length);
   alert(myTextFrame.lines[1].words.length);
   for (l=0; l<2; l++)
   {
   concat = "#";
   for (i=0; i<myTextFrame.lines[l].words.length; i++)
   {
   concat += myTextFrame.lines[l].words[i].contents;
   concat += "#";
   }
   alert(concat);
   }

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   "#Lorem#ipsum#dolor#sit#amet#"

   "#Lorem#Lorem#ipsum#ipsum#dolor#dolor#sit#sit#amet#"

   Why does separating the words by tabs seem to duplicate all but the last word in the line?

   Is this a bug, and if not, what is the logic behind it?

   Running on Windows 11 and I believe I have the latest version of Illustrator as downloaded via CC

   Can someone explain the results when the following is run on an Illustrator document with one text frame?

   var myDoc = app.activeDocument;
   var myTextFrame = myDoc.textFrames[0]
   myTextFrame.contents = "Lorem ipsum dolor sit amet\rLorem\tipsum\tdolor\tsit\tamet";
   alert(myTextFrame.words.length);
   alert(myTextFrame.lines[0].words.length);
   alert(myTextFrame.lines[1].words.length);
   for (l=0; l<2; l++)
   {
   concat = "#";
   for (i=0; i<myTextFrame.lines[l].words.length; i++)
   {
   concat += myTextFrame.lines[l].words[i].contents;
   concat += "#";
   }
   alert(concat);
   }

   14

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   9

   "#Lorem#ipsum#dolor#sit#amet#"

   "#Lorem#Lorem#ipsum#ipsum#dolor#dolor#sit#sit#amet#"

   Why does separating the words by tabs seem to duplicate all but the last word in the line?

   Is this a bug, and if not, what is the logic behind it?

   Running on Windows 11 and I… more

   2 votes

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   1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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3. Illustrator 2026 adds a previously selected object to a newly selected one when moving the new one

   macOS Sequoia 15.6
   Illustrator 30.0

   Just selecting and moving basic objects is not functioning correctly. Was this tested at all? I've restarted the app, I've restarted my machine. It's just buggy AF. I've had to revert to previous version just to get a simple chart done.

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   Need More Info  ·  10 comments  ·  Selection  ·  Delete…  ·  Admin →
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4. Illustrator 29.8.2 saved .ai-file containing outdated pdf-version

   We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

   Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

   It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in e.g. InDesign, you get an old version)!

   Steps (as far as I can gather):

   1. An Illustrator file has been opened in Illustrator 29.8.2.
   2. The illustrator file has been saved (File > Save) - likely a couple of times - then closed.

   Result: AI file with outdated version in the embedded PDF. All other apps show the wrong version.

   To fix it, all we have to do is re-save the file, and then it works. So it's not consistent, and hard to reproduce.

   At least during this last occurence, the user was working from home via VPN, so the network connection was a bit slower than usual if that matters. The Illustrator preferences for saving should be the default settings (attached screenshot). I believe the setting for "slow networks" does so that Illustrator saves the file locally before transferring it, so network speed shouldn't affect the result?

   Since it has happened at least a few times, we now have to manually check every time we save a file if it is actually properly saved (by checking it in InDesign/FrameMaker/etc. to verify the latest changes are included). Not good.

   We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

   Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

   It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in… more

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   4 votes

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Illustrator crash on relinking image

   Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

   Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

   If I reset my preferences (a 2-minute job using AG Astute Manager), it solves the issue for 1 or 2 files, but then it returns. The workaround is to click ignore and then relink the image manually, but it's a pain when fixing many files.

   Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

   Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

   If I reset my preferences (a 2-minute job using AG Astute Manager), it… more

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems to no longer happen in 30.5 build.

   If this happens again — please comment back.

6. GPU warning every time I open a file

   GPU warning every time I open a file, this occurs since last actualization 30.2.1 (64bits), on a Win 10 PC

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   2 votes

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   4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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7. Strokes inside symbols don't show correctly when exported as a png

   Here's a problem that I've noticed a number of times. It seems to happen intermittently and the really annoying thing is that it doesn't show up in Illustrator, only in exported png images.

   Strokes within symbols don't always display correctly when they are exported as a png. It seems to happen when the symbol is rotated or scaled. It doesn't always happen. I can't work out what specifically makes this happen or not happen. It's only a problem on static symbols rather than dynamic symbols. Static symbols are generally better suited to my workflow.

   A short video to show the process:
   https://youtu.be/B9mp_JZvr9w?si=C4OjhB3bXahME9ed

   Here's a problem that I've noticed a number of times. It seems to happen intermittently and the really annoying thing is that it doesn't show up in Illustrator, only in exported png images.

   Strokes within symbols don't always display correctly when they are exported as a png. It seems to happen when the symbol is rotated or scaled. It doesn't always happen. I can't work out what specifically makes this happen or not happen. It's only a problem on static symbols rather than dynamic symbols. Static symbols are generally better suited to my workflow.

   A short video to show the… more

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   3 votes

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   5 comments  ·  Strokes  ·  Delete…  ·  Admin →
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8. 複合パス化するとグラデーションストップが大きく移動する

   Environment
   Illustrator ver.27 or later
   macOS 14.7.2/iMac(Intel i5/32GB mem/1TB SSD)

   グラデーションを適用した複数のオブジェクトに一度にグラデーションツールでグラデーションを定義したものを複合パス化するとグラデーションストップが大きく変化する。

   再現手順
   1. 矩形を３点、横に並べて塗りに対してグラデーションを適用する。
   2. グラデーションツールで３点の矩形に対して左右のエッジに始まりと終わりのグラデーションストップが来るように調整する。
   3. ３点の矩形を複合パス化する。
   4. グラデーションストップの終端側が大きく移動する。

   期待する結果
   複合パス化してもグラデーションの状態は変化しない。

   実際の結果
   複合パス化するとグラデーションストップの位置が大きく変化する。

   代替処理
   複合パス化したあと、再度グラデーションツールで調整を行う。

   グラデーションの向きが水平・垂直の場合、終端側が大きく位置が変化します。それ以外の角度の場合、両端のグラデーションストップが移動します。

   [EN]
   Applying a gradient to multiple objects simultaneously using the Gradient Tool and then converting them into a compound path causes significant changes to the gradient stops.

   Steps to reproduce
   1. Arrange three rectangles horizontally and apply a gradient to their fills.
   2. Use the Gradient Tool to adjust the three rectangles so the start and end gradient stops align with their left and right edges.
   3. Convert the three rectangles into a compound path.
   4. The end-side gradient stop move significantly.

   Expected result
   The gradient state remains unchanged after compound path conversion.

   Actual result
   The positions of the gradient stops change significantly after compound path conversion.

   Workaround
   After converting to a compound path, reapply adjustments using the Gradient Tool.

   When the gradient direction is horizontal or vertical, the end stop shifts significantly. For other angles, both gradient stops move.

   Environment
   Illustrator ver.27 or later
   macOS 14.7.2/iMac(Intel i5/32GB mem/1TB SSD)

   グラデーションを適用した複数のオブジェクトに一度にグラデーションツールでグラデーションを定義したものを複合パス化するとグラデーションストップが大きく変化する。

   再現手順
   1. 矩形を３点、横に並べて塗りに対してグラデーションを適用する。
   2. グラデーションツールで３点の矩形に対して左右のエッジに始まりと終わりのグラデーションストップが来るように調整する。
   3. ３点の矩形を複合パス化する。
   4. グラデーションストップの終端側が大きく移動する。

   期待する結果
   複合パス化してもグラデーションの状態は変化しない。

   実際の結果
   複合パス化するとグラデーションストップの位置が大きく変化する。

   代替処理
   複合パス化したあと、再度グラデーションツールで調整を行う。

   グラデーションの向きが水平・垂直の場合、終端側が大きく位置が変化します。それ以外の角度の場合、両端のグラデーションストップが移動します。

   [EN]
   Applying a gradient to multiple objects simultaneously using the Gradient Tool and then converting them into a compound path causes significant changes to the gradient stops.

   Steps to reproduce
   1. Arrange three rectangles horizontally and apply a gradient to their fills.
   2. Use the Gradient Tool to adjust the three rectangles so the start and end gradient stops align with their left and right edges.
   3. Convert the three rectangles into a… more

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   3 votes

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   Need More Info  ·  3 comments  ·  Gradients  ·  Delete…  ·  Admin →
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9. Illustrator asked for my location... not sure this is a bug but it's concerning

   It's bad enough that Adobe has moved to a subscription model and is putting AI in everything, but now Illustrator just asked for my location. I'm trying to maximize my PC's performance by turning off all the extra bloat. Does Illustrator really need to know my location?

   2 votes

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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10. All Text Disappeared!

    I saved my file as .aic but the next time I opened it all the text layers disappeared! Everytime I open the file it automatically creates a recovered version also, but still no text. I also cannot download the version from cloud that shows the last version I made with all the text still visible.

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    9 votes

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    Need More Info  ·  10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Renaming an artboard in Artboards panel scrolls to have the item on top

    The way it works in the newest update is infuriating.
    In the newest update, when I change the name of an artboard in the Artboards panel, the panel automatically scrolls to have that item at the top. I keep losing my place in the Artboards panel and I can't keep track of what I'm doing. I don't see a benefit of the list jumping around all the time. It's horrific to work with.

    4 votes

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

12. Unintended shortcuts triggered by Ctrl + Win/Apps keys on Windows

    On Illustrator for Windows, a specific key sequence triggers unintended shortcuts. This issue appears to be caused by a bit-level misidentification within Illustrator's input handling, where certain keys are processed as different characters.

    The order of key presses is critical:
    1. Hold down the Ctrl key first.
    2. While holding Ctrl, press the Left Windows Key or Apps Key.

    Actual Results:

    • Ctrl + Left Win: triggers "Send to Back" (matches Ctrl + [).
    • Ctrl + Alt + Left Win: triggers "Select Next Object Below" (matches Ctrl + Alt + [).
    • Ctrl + Apps: triggers "Bring Forward" (matches Ctrl + ]).
    • Ctrl + Alt + Apps: triggers "Select Next Object Above" (matches Ctrl + Alt + ]).
    • Ctrl + Shift + Left Win: During object selection: "Send to Backmost" (matches Ctrl + Shift + [). During text editing: "Negative Kerning" (matches Ctrl + Shift + [).

    Technical Analysis:

    The Virtual-Key Codes for these keys are:
    - Left Win (0x5B): 0101 1011 / [ Key (0xDB): 1101 1011
    - Apps Key (0x5D): 0101 1101 / ] Key (0xDD): 1101 1101

    A consistent pattern is observed where the most significant bit (0x80) is incorrectly set to "1" during Illustrator’s internal processing of these combinations.

    Note: Although unverified due to hardware limitations, it is highly probable that Ctrl + Right Win (0x5C) would similarly be misidentified as \ (0xDC).

    Environment:
    OS: Windows 11 25H2
    Application: Adobe Illustrator (Desktop) v30.3 and v29.8.6

    On Illustrator for Windows, a specific key sequence triggers unintended shortcuts. This issue appears to be caused by a bit-level misidentification within Illustrator's input handling, where certain keys are processed as different characters.

    The order of key presses is critical:
    1. Hold down the Ctrl key first.
    2. While holding Ctrl, press the Left Windows Key or Apps Key.

    Actual Results:

    • Ctrl + Left Win: triggers "Send to Back" (matches Ctrl + [).
    • Ctrl + Alt + Left Win: triggers "Select Next Object Below" (matches Ctrl + Alt + [).
    • Ctrl + Apps: triggers "Bring Forward" (matches Ctrl + ]).
    • … more
    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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13. BUG: Swatch color not changing with selection of different element.

    When selecting individual elements in my .ai file, the swatch bar does not show the actual color. Instead, it shows the previously selected color.

    Something changed - you used to be able to select an element and easily determine which color it was. This glitch is a major problem - as I'm trying to prep my files for print and a small error will be quite costly.

    Instead, I have to double-click the "fill" color in the top of the swatch bar to open up the cmyk build

    Illust 2026. OS 13.7.8

    2 votes

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    Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. Eyedropper + Shift changes text and adds stroke when applied

    When picking up a color from text with the Eyedropper while holding down the Shift key the Eyedropper will change the size, the fill and add a stroke when applied to text. When applied to an object, it will add a black stroke to the object.
    This does not happen when the Shift key is not used during sampling.

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    7 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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15. Remplacement de police sans avertissement

    Bonjour, aujourd'hui j'ai réouvert un fichier .ai et sans avertissement une des polices, pourtant déjà installée (et pas d'Adobe fonts) a été tout simplement remplacée par de la Myriad pro.
    Sans alerte, sans notification. Le seul indice à part l'apparence visuelle absolument différente, a été que j'ai documenté en écrivant en toutes lettres le nom de la police utilisée dans ma créa.
    Ca ne donne vraiment pas confiance.
    Windows 11 pro Version 25H2 - Illustrator version 30.3 (64bits)

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    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Blue share circle is misplaced under the icon

    This blue circle is very distracting and It just looks super weird. I don't know if you guys purposely did this or if it's a UI glitch with the latest update, but if you guys can get this fixed asap it would be helpful. It's SUPER distracting while trying to focus in on work.

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    5 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.

17. Text gets duplicated in the second threaded area

    Good morning,
    Often, when I have two linked text boxes, the text placed in the first box is repeated in the second box. This doesn't happen right at the beginning, when I link the text boxes. I notice this later, when I review the work done. Can you tell me why this happens?

    3 votes

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    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Text copied from web paste white but swatch says its black

    Since version 30.1 anytime i paste text into a file, the text will past white instead of black like it use too. All swatch areas say it is black but the text will be white. This has gotten pretty annoying because everytime i paste in text i have to change the color of it.

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    2 votes

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    4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

19. "Open" window loads blank and duplicates

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also become unresponsive for a while.

    Screenshot attached below (multiple “open” dialog windows stacked and blank)

    Steps to Reproduce
    1. Open Adobe Illustrator 30.0.
    2. Go to File > Open…, or press Cmd + O.
    3. Wait for the dialog to appear (it delays significantly).
    4. Press Cmd + O again thinking it didn’t register.
    5. Illustrator eventually opens several overlapping empty windows.

    ⸻

    Expected Result

    The Open… dialog should appear instantly, in the usual macOS native window, showing recent files, local files, and cloud documents.

    ⸻

    Actual Result
    • The Open window takes several seconds or minutes to appear.
    • Multiple windows appear if the command was pressed more than once.
    • Windows open blank with no content loaded.
    • The app becomes unresponsive during this delay.

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also… more

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    2 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in Beta 30.6.0.27.

    If possible, please update and verify if the issue is truly gone.

20. Picking Eyedropper temporarily disables Smart Guides

    As reported here: https://www.reddit.com/r/AdobeIllustrator/comments/1p6ecuj/behavior_of_eyedropper_tool_changed_recently/

    In previous versions (can’t say for sure now when it stopped) we were able to aim with the Eyedropper better, when Smart Guides were enabled. In CC 2017 it works. Was quite helpful to pick color from a stroke, highlighting the object that is going to be sampled. Cool, right?

    But now, I suppose with the Photoshop-style sampling rings glued on, Illustrator forgot it’s a vector program. The sampling ring should not disable Smart guides!

    I somewhat get why pressing Shift might disable it, because Shift enables the 'sample by pixel' mode, and picking a color from a smart guide is not something we would need (actually, jus ignore the color of these, don’t hide)... but why disable Smart Guides for the normal mode? Please review and fix! The tool doesn’t hint what exactly it would pick, a stroke, a fill, a raster color... Sampling ring is not a solution, especially if you work in CMYK.

    As reported here: https://www.reddit.com/r/AdobeIllustrator/comments/1p6ecuj/behavior_of_eyedropper_tool_changed_recently/

    In previous versions (can’t say for sure now when it stopped) we were able to aim with the Eyedropper better, when Smart Guides were enabled. In CC 2017 it works. Was quite helpful to pick color from a stroke, highlighting the object that is going to be sampled. Cool, right?

    But now, I suppose with the Photoshop-style sampling rings glued on, Illustrator forgot it’s a vector program. The sampling ring should not disable Smart guides!

    I somewhat get why pressing Shift might disable it, because Shift enables the 'sample by pixel' mode, and picking a color… more

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    7 votes

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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