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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Documents are marked as changed immediately after opening in 25.4.1.

    Since updating to 25.4.1, many documents are marked as having been edited immediately after opening them, instead of after actually changing anything.

    I have not yet tracked down if there is anything documents doing this have in common. The more effects they have in them, the more likely they are to have this happen.

    I've attached one of the simpler documents that's displaying this behavior.

    2 votes

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    3 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. Illustrator fails miserably to correctly open/interpret most SVG files

    Half the time when I get sent SVG files and try to open them, the result is strange error messages, and often a completely messed up result, often with elements completely missing.

    I tried to attach an SVG sample, but seems this website doesnt support SVG either (and zipping didn't help). Doh. Didn't work to paste the code either.

    1 vote

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    10 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. Poor quality images from Export for Screens

    Images from artboards containing embedded raster files output using Export for Screens are of decidedly lower quality than those output from Save for Web.

    This is being reposted as it has been closed erroneously by Adobe admins.
    Notes for Admins: This is not a resolution export setting problem. This is also not a rendering intent problem (i.e. changing the anti-aliasing setting does not fix the problem.)

    1 vote

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    4 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    2 comments  ·  Images, Links  ·  Flag idea as inappropriate…  ·  Admin →
  5. スタート画面に表示されるプリセットの修正要望

    Illustratorのバージョン:25.2.1(macOS ,Bigsur)
    スタート画面のプリセットの修正をお願いします。

    ・「A4」の単位の表記をmmに修正してほしい
    ・「はがき」のカラー設定をRGBからCMYKにしてほしい

    17 votes

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    0 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた問題を確認いたしました。

    情報のアップデートがありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  6. Livepaint groups mis-aligned when zoomed in full

    When zooming in (starts becoming noticeable around 4800%) the fills in a livepaint group do not align with the vectors they are made from. I've experienced this on multiple systems, both PC and Mac.

    Current OS: Intel i7-9700 @ 3 GHz, 16G RAM. NVIDIA GeForce GT 1030 graphics card.

    Version of AI: Adobe Illustrator CC 2022 (26.0.1)

    2 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. AiRobin using 16-24% CPU constantly

    Every time Illustrator is opened (and sometimes after it is closed) AIRobin uses cpu constantly even when no files are opened.

    1. OS: Windows 10 Pro ver:2004 build:19041.1165
    2. Illustrator Beta 26.0.667
    3. steps to reproduce are above
    4. my expected result is for it to only use CPU when a task is needed
    5. this description should be more than adequate.
    3 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Hi ,
    Please download latest PreRelease Build of 26.0 from PreRelease section of CCD and see if you are still facing the issue .
    If not a Prerelease member Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 26.0 from CCD “Prerelease” tab in Categories section.
    Regards
    Ankit Goyal
    Illustrator Team

  8. GPU not working with Wacom when using Illustrator

    When using my Wacom Cintiq Illustrator colours de saturate and fade. When I uncheck GPU performance the problem disappears and the colours return to as they should be. But I want to use my GPU for complex artwork
    The problem does not occur on my desktop monitor only on my Cintiq.
    I am using a Mac

    2 votes

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    1 comment  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
  9. Illustrator Zooming issue over 1600%

    Zooming over 1600%
    go to View, Screen Mode, then change from normal mode to Full Screen mode with menu Bar

    1 vote

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. New text set to wrong language

    Everytime I create a new text using the text tool, the language for the text is set to "English: EUA", but both my Illustrator settings and my document settings are set to "Portuguese: Brazil".

    I don't believe that there is a THIRD place where I need to configure this, so I imagine that it's a bug. Also, my Illustrator it's updated, but I've been experiencing this for a while.

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →
  11. White text field

    White text field in Color Picker and Rearrange all artboards windows.
    Illustrator 25.4.1 - macOS Big Sur

    2 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Images in clipping masks glitching and overlaying artwork when in GPU

    This is similar to previous posts but not sure if the same.. apologies if repeating. In the latest version of illustrator, images within clipping masks are glitching out and making the file impossible to work with. These glitched versions of the masked image change constantly when zooming in or out, but do not disappear as they used to when illustrator bugged out previously. see attached screenshot. The orange metal flake texture should only exist within the frame of the bicycle. The lighter orange glitchy shapes do not exist.

    iMac Pro - Big Sur 11.61
    Illustrator v26.0.1

    1 vote

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    2 comments  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
  13. Export to EMF

    I create new file in illustrator
    Add Text area and export as emf (or wmf)
    After then open in illustrator my emf file. Text is destroyed

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. effcts, Apperance, Graphic desings

    will not do any commands! No drop shadows! Its bugging on all my work!

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  15. Wrong localization

    I have English version of Adobe Illustrator ver. 25.4.1
    I changed language to Russian and see that Russian localization is incorrect. These Russian words do not exist in the Russian language.
    Is that possible to update Russian localization in Adobe Illustrator?
    Just few examples below
    Full Justify Last Line Center -Полная выключка, последняя строка по центру
    Full Justify Last Line Full-Полная выключка абзаца и последней строки
    Full Justify Last Line Left-Полная выключка, последняя строка по левому краю
    Full Justify Last Line Righ-Полная выключка, последняя строка по правому краю
    Left Justify-Выключка по левому краю

    2 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. CC Library won't load or respond

    Make it work as intended. Very very frustrating.

    5 votes

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    3 comments  ·  Cloud, Libraries  ·  Flag idea as inappropriate…  ·  Admin →
  17. Objects copied to clipboard are not preserving SVG Format as expected

    Objects copied to clipboard do not have the same SVG formatting as previous versions of Illustrator when pasted as text to other programs.

    Illustrator has a feature that lets you copy objects to your clipboard and paste them to other programs as SVG code. This is found under Preferences > Clipboard Handling > Include SVG Code.

    2021 (25.4.1) isn't handling the SVG code as 2020 (24.3) and previous versions did. Instead of neatly formatted SVG code, you get an unformatted mess that is... just a mess. I don't know if this is even XML.

    Is there some obscure setting that…

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. Zeichenfläche beginnt nicht bei x0 y0

    1. MAC OS BIG SUR 15.5.1
    2. Illustrator CC 25.4.1

    Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.

    Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.

    Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
    Das Problem gibt es in den älteren Versionen nicht!

    Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.

    Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…

    1 vote

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    2 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  19. Color guide issue/bug

    When I click on color in "color guide" it doesn't work. So shape has (let's say) "old" color. I can click on "new" color 10 times and nothing happen. Some colors works, some colors doesn't response.
    PLEASE FIX.
    Thanks!

    MacOS Monterey 12.0.1 Illustrator 2022 26.0.1

    2 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  20. (Align to) broken more than not

    Illustrator version 25.4.1
    Mac 10.15.7

    (Align to) works SOMETIMES, and other times not so much. Doesn't matter if it's set to align to artboard, objects, or selected. Currently can only get it to work properly by shutting down & restarting every time I need to center something after successfully working ONCE. Here's what happens;

    1. Layer 1, align to center, worked.
    2. Layer 2, align to center, art moved 4 inches to right.
    3. Layer 2, align to center, art moved 4 more inches to right.
    4. Layer 2, align to left, art does nothing.
    5. Layer 2, align to center, art moves another 4…
    2 votes

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    2 comments  ·  Align  ·  Flag idea as inappropriate…  ·  Admin →
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