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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8259 results found

  1. Exporting To SVG Format

    Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

    2 votes

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  2. The preview is incorrect because some images are missing

    Ever since at least Illustrator version 29.8.5, I've been having preview issues with linked images. Some images are missing from my preview.

    I tested it in Illustrator 30.3, and the problem persists.

    1 vote

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  3. Hidden Characters remain visible when exporting in PNG

    Windows 11 Pro Version 25H2

    I work with Hidden Characters on, and when I export a PNG (export for Screens), they remain visible. Hidden Characters aren't supposed to remain visible after a PNG export. The only way that I could resolve the issue is to turn them off. But when I try to disable hidden characters, it looks like they are already off (even though I can still see them), and I have to turn them on, then off again, to make sure they are completely disabled.

    2 votes

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  4. Rich tool tips keep popping up

    Rich tool tips are always randomly opening and staying open something even when I am on other side of screen. Hard to take a screen shot, as when I click to screen shot the tool tips disappear. It's been happening on 2 different machines running Sonoma for about 1 year. Never used to happen.

    2 votes

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    Fixed in the latest Prerelease Build 30.4.0.211, now available in CCD app for all Prerelease program members.

    This means the fix is planned to be later pushed in the next general 30.4 release.

    The timer for tooltips would now check if the pointer is still within the tool button bounds after the delay finishes.

  5. Custom letter shortcuts are not displayed in menus on macOS (JIS keyboard)

    Environment
    Illustrator 2026 (30.0&30.6)
    macOS 26.5.2
    Japanese (JIS) keyboard

    Issue
    Custom keyboard shortcuts work correctly, but shortcuts using letters or symbols are not displayed in the application menus.
    Numeric shortcuts (for example ⌘1, ⌘2) are displayed correctly.
    Letter shortcuts (for example ⌘@, ⌥⌘R) execute correctly but are not shown in the menus.
    The shortcuts are visible in Edit > Keyboard Shortcuts and are saved correctly.
    This appears to be a menu display issue only.
    Steps to reproduce
    Open Edit > Keyboard Shortcuts.
    Assign a custom shortcut using a letter (e.g. ⌘@).
    Save the shortcut set.
    Observe that the shortcut works.…

    2 votes

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  6. Adobe Illustrator Pantone Connect LAB Color Bug

    My team is running into a bug with Pantone Connect integration in Illustrator.

    Steps to repeat:
    1. Create Adobe Illustrator file.
    2. Add Pantone swatch with Pantone Connect.
    3. Swatch is LAB color, as it should be.
    4. Save as PDF.
    5. Import PDF into InDesign, and it comes in as a CMYK Pantone swatch.
    6. If we import the native AI file, it comes comes in as a LAB Pantone swatch.

    We also noticed that if you put something like a rectangle in the document, and have it selected, when you select your swatch in Pantone Connect, it will…

    2 votes

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  7. 25 votes

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  8. Pressing Tab in Color panel glitches

    When adding a color to a object via the Color panel, normally you could use tab to move to the next field in the CMYK color options. Now and for the past few versions released it glitches any time you use Tab.

    To get it to work you now have to type in the number for C, click enter then click in the M, Enter/click Enter and so on, which is time consuming. If you don't do it this way it glitches after hitting.

    In the video i linked, the first try is using Tab, then the 2nd where it…

    5 votes

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  9. 前面へペースト

    30.2.1にて前面へペーストが二重になるバグが時々でます。
    イラレを再起動や画面の切り替えで治ったり治らなかったり。
    前のバージョンではならず、別の初期化済みMacでも発生します。

    mac mini M4

    MacOs 26.3.1

    3 votes

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    Need More Info  ·  8 comments  ·  Other...  ·  Admin →
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  10. Overlapping linearly opposing gradients (solid-to-transparent, of the same color) doesn’t produce a solid color

    One oddity, which happens both in RGB and CMYK is that there is always some visibility of the background with two overlapping, linearly opposing gradients (black to white and white to black).
    RGB attached for simplicity.
    They should actually appear as uniform. Also the color at the 50% distance is not even a tint.

    2 votes

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    7 comments  ·  Gradients  ·  Admin →
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  11. Object appearance defaults when selecting new colors (white fill, black stroke)

    When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with…

    22 votes

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  12. Gradient across stroke, inside opacity mask is thresholded for half the width of the stroke

    Applying a black-to-white gradient across a stroke inside an opacity mask results in a portion of the opacity mask not being applied, corresponding to half the width of the stroke, almost as if it is clipped by the stroke. If the path is subsequently outlined, which creates a mesh, the behavior is the same. If the object is a filled bezier curve, the behavior is normal with the shape masked as expected.

    3 votes

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    Need More Info  ·  6 comments  ·  Gradients  ·  Admin →
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  13. Visual glitch in modified text when using the “Transform” tool

    When using the “Transform” effect on complex files, the visual display of the actual text does not update. The visual display is not up to date, whereas in the source code (CMD+Y) it is. To update the text visually, you must uncheck the “Transformation” option in the Appearance window, then check it again to force the visual update.

    As shown in the attached files, the black-and-white one shows the wired version (with the correct text), and the other shows the standard view (with the text that hasn't been updated)

    3 votes

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  14. キャンセルの位置 / Cancel button in Save dialog changed position in 30.5.1

    キャンセル/保存しない/保存のダイヤログの位置が30.5.1より入れ替わっている。
    30.5.1以前は保存しない/キャンセル/保存だったような気がするのですが
    位置が入れ替わっているようで作業効率が悪いです。

    5 votes

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  15. Script selection/appearance modification causes error 8702

    I am using a script to change the appearance of an object (fill color of an ellipse shape). Since there is no way to access appearance properties directly (which would be lovely to get someday), I am using a known workaround with defaultFillColor on the selected document.

    app.activeDocument.selection = [item.obj];
    app.activeDocument.defaultFillColor = item.newCol;
    

    Unfortunately, the selection seems to leave Illustrator in a weird state, and any further script command (e.g. next iteration of the loop) fails with "Error 8702: there is no active document."

    This sometimes goes away if I use CPU instead of GPU preview, though not reliably. And…

    2 votes

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  16. プリセットのB6サイズについて

    IllustratorのプリセットのB6サイズは125 mm×176 mmですが、日本の規格はB6サイズ182mm×128mmです。
    他の投稿より引用ですが、プリセットは、B4とB5はJISで、他のB系は国際規格になっているので、統一してほしいです。

    54 votes

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  17. 2 votes

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  18. トラックパッドを使って3本指ドラッグをした時の挙動

    トラックパッド使用時 3本指ドラッグを使用し オブジェクトを移動させた後、指を離した瞬間に オブジェクトが停止した場所と違う場所に動いてしまいます。マウスで操作した時は大丈夫です。改善をお願い致します。

    2 votes

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    Need More Info  ·  3 comments  ·  Tools  ·  Admin →
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  19. Data integrity bug: Illustrator 30.3 changes CMYK swatch values after pasting clipboard bitmap image and reopening file

    Product: Adobe Illustrator Desktop
    Version tested: 30.3
    Document color mode: CMYK
    Issue type: Data integrity / color swatch value corruption

    Summary:
    Adobe Illustrator 30.3 reproducibly changes CMYK swatch values after a bitmap image from the system clipboard is pasted into a CMYK document. The issue appears after saving, closing, and reopening the .ai file.

    Steps to reproduce:

    1. Create a new CMYK document in Illustrator 30.3.
    2. Create a CMYK swatch, for example C10 M10 Y10 K0.
    3. Paste any bitmap screenshot/image from the system clipboard into the document.
    4. Save the .ai file.
    5. Close the file.
    6. Reopen the file.
    7. Check the CMYK swatch…
    2 votes

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  20. 「選択範囲を書き出し」でSVGを書き出す際、無関係なPNG画像が同時に出力される

    Illustrator 2024で「選択範囲を書き出し」からSVGを書き出す際、本来選択しているオブジェクトではなく、無関係なPNG画像や別のSVGデータが出力されます。

    問題のPNG画像は、
    ・アートボード上に存在しない
    ・現在開いているファイル内にも存在しない
    ・2年ほど前に使用した記憶のある画像
    ・アセット書き出しパネルにも表示されない

    という状態です。

    また、
    ・新規ファイルを作成しても再発する
    ・通常のPNG書き出しでは発生しない
    ・「選択範囲を書き出し」→SVGの場合のみ発生する

    ことを確認しています。

    さらに、出力されたSVGには、現在選択しているオブジェクト以外の無関係な内容も含まれており、意図した内容だけを書き出すことができません。

    使用環境:
    Illustrator 2024(28.7.10)
    macOS Sonoma 14.6.1

    3 votes

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