8135 results found

1. Broken CSS Style Elements in SVG Save and Export

   I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.

   When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to contain a period. Since each new style is identified in the code by a period, this essentially produces two class elements within one label position.

   This can be reproduced by creating an objects using a Graphic Style they have labeled with a period in the name. Then export that files using "Style elements" in the CSS options under "More options". As it seems the default is to use Style elements, this shouldn't be difficult. Here is my example, one in Illustrator 28.1 and one in 28.7:

   Sample from Illustrator 28.1 (legacy SVG export):

   <?xml version="1.0" encoding="utf-8"?>
   <!-- Generator: Adobe Illustrator 28.1.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
   <svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
   viewBox="0 0 612 792" style="enable-background:new 0 0 612 792;" xml:space="preserve">
   <style type="text/css">
   .BLACKx0020STROKEx0020x002E25pt{fill:none;stroke:#000000;stroke-width:0.25;stroke-miterlimit:10;}
   </style>
   <polygon class="BLACK_x0020_STROKE_x0020__x002E_25pt" points="348.42,239.57 316.16,222.54 283.85,239.46 290.08,203.52
   264.01,178.01 300.11,172.83 316.31,140.16 332.39,172.89 368.48,178.2 342.31,203.61 "/>

   </svg>

   Sample from Illustrator 28.7

   <?xml version="1.0" encoding="UTF-8"?>
   <svg xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 612 792">
   <defs>
   <style>
   .BLACKSTROKE.25pt {
   fill: none;
   stroke: #231f20;
   stroke-miterlimit: 10;
   stroke-width: .25px;
   }
   </style>
   </defs>
   <!-- Generator: Adobe Illustrator 28.7.0, SVG Export Plug-In . SVG Version: 1.2.0 Build 136) -->
   <g>
   <g id="Layer_1">
   <polygon class="BLACK_STROKE_.25pt" points="348.42 239.57 316.16 222.54 283.85 239.46 290.08 203.52 264.01 178.01 300.11 172.83 316.31 140.16 332.39 172.89 368.48 178.2 342.31 203.61 348.42 239.57"/>
   </g>
   </g>

   </svg>

   In Illustrator 28.1 the SVG save as/export replaces the period in “.25” with “x002E” but in the 28.7 version the period isn’t replaced, the same as with most other irregular characters. The problem is that despite the CSS and the polygon class looking identical, they are not. The polygon is looking for a style with the class label "BLACKSTROKE.25", but as a period (.) identifies a new style label in the CSS, so the CSS list two different styles named "BLACKSTROKE" and "25pt", within one style position.

   This can also be observed by saving the code above as an SVG, view it, then delete the two periods in both instances of “.25pt” and view it again.

   I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.

   When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to contain a period.… more

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   3 comments  ·  Other...  ·  Delete…  ·  Admin →
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2. Dimensions get expanded when moved, with or without related objects

   I can somewhat understand dimension object get expanded when they are moved away from the measured object... although this should not happen.

   But why the dimension objects get expanded when they are moved WITH the measured object? What, Ai can’t distinguish moving form other transformation? What if need to move my artwork to just insert something else — what, this makes all of my dimensions instantly dead?

   Don’t expand dimensions until a user has an clear intention to do it!

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   7 comments  ·  Tools  ·  Delete…  ·  Admin →
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3. Illustrator JavaScript Scripting Reference.pdf Pages 46 (Documents Section)

   "ArtBoard" or "artBoard" ???? There must be consistency in capitalization
   [, numArtBoards]
   [, artboardLayout]
   [, artboardSpacing]
   [, artboardRowsOrCols])

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   1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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4. Printed image dimensions .5" larger than dimensions in Illustrator

   Mac Sonoma
   Illustrator 29.1

   I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem

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   1 comment  ·  Print  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please send the file and all the details to sharewithai@adobe.com for the team to review

5. 鼠标按住路径illustrator无响应，松开鼠标就好了

   鼠标按住路径（任何路径）illustrator无响应，松开鼠标就好了。
   如视频：

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   2 votes

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   3 comments  ·  Other...  ·  Delete…  ·  Admin →
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6. Save As not working, a black dialog is displayed

   When I save the document a black window appear and no data showing

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   6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. [Illustrator 2025, 29.0][Win11 Pro 23H2] Polish Characters (Alt GR + A, C, E, O, X) Not Working in the Artboard Name Field

   When I try to type a Polish character in the artboard name field - using Alt GR + A, C, E, O, X - nothing happens. The only one that works is Alt Gr + Z.

   Interestingly, Polish characters work just fine in text boxes and in the layers panel.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Move Tool Malfunction

   I can't select the move tool properly-- or any other tool in this case. The main selected tool is stuck in the hand tool. After a while, it switches to the move tool and it gets crazier!!

   Whenever I select a layer or an object, there's a 1-3 second delay. Can this be fixed? My projects are affected. I tried resetting the app already.

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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9. Edges are misaligned at high zoom level

   After zooming in on a rectangle, the actual rendered appearance is misaligned with the edges of the rectangle.

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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10. ファイルを開き直すとカーニングがリセットされる

    .aiファイルでデザインを作成し保存、ファイルを一度閉じてから再び開くと、特定のテキストのカーニング設定がリセットされます。
    発生条件は不明ですが、今のところファイル中に1つだけ現れています。
    ただし、いろいろ設定をいじって一つを解決すると、別の場所に新たに発生する可能性があります（これは作業前に全ての問題を把握してから取り掛からなかったのではじめから2箇所の問題があったのかもしれません）。

    現時点では対処法が見つかっていないので、目を皿にして入稿チェックデータを確認し、見つけ次第直し、の繰り返ししかありません。

    後から修正のできない印刷物にとっては重大な問題ですので、調査と修正をお願いしたいです。
    他に提供できる情報があれば提供いたします。

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    Need More Info  ·  0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. The small Generative AI marketing window won't close.

    When starting work this morning, a small marketing window popped up inviting me to try Generative AI. I click on the little X in the upper corner but it wouldn't close without restarting Illustrator. These marketing windows are interfering with production and are useless, please stop using them.

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    6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. 3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content

    Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
    Windows 11 23H2
    Illustrator 28.5
    Photoshop 25.7

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    7 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is going to address the issue.

13. Can't add new items to my CC Libraries when working from home

    Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

    I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't add anything new? I can delete items from my libraries and drag and drop from these libraries into my documents but I am unable to drag into the library, add to library using the menus or use the plus signs at the bottom of the pallets as these are greyed out on my home Mac.

    Things I have already tried to fix this myself are: I have cleaned the CC app using the cleaner tool and re-installed it. I have removed the CC library from my system Library folder and it has been re-created by the CC app. I don't know what else I can do to fix this issue, any help will be greatly apprecieated.

    Thanks in advance. 🙂

    Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

    I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't… more

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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14. Left mouse keeps registering double clicks in Illustrator 2025

    My mouse keeps registering double clicks when I only click once. For example when I select multiple object to align to a key object, Illustrator opens up isolation mode on the key object. It is not a hardware issue as I have tried 2 other mouses, same result. I do not experience similar issues in any other programs, just Illustrator. I also reset my preferences and still the error persists. This is so frustrating as I I cannot work effectively and before I updated to 2025 version I did not have this issue. Please assist.

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    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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15. Text stroke disappears

    Illustrator 28.6 on Mac OS Ventura 13.5.2

    I'm not sure whether it's an Illustrator or Photoshop problem.

    I have text with white strokes in the background, but when I open the .ai in Photoshop (300dpi) , the white outlines have all disappeared.

    They don't appear in the Art View (preview) of the .ai either. Nor if I open the file with Preview or Adobe Acrobat. That's why I'm thinking it's an Illustrator issue. Zooming in with Acrobat actually makes it crash…

    I have attached screenshots of my Illustrator artboard (you can see the white strokes), of the JPG I generated with Photoshop, of the Art View preview, and of the .ai file opened with Preview.

    It was working all fine last Thursday (actually, it was working fine this morning). Please fix it, it's quite crucial for my work.

    Illustrator 28.6 on Mac OS Ventura 13.5.2

    I'm not sure whether it's an Illustrator or Photoshop problem.

    I have text with white strokes in the background, but when I open the .ai in Photoshop (300dpi) , the white outlines have all disappeared.

    They don't appear in the Art View (preview) of the .ai either. Nor if I open the file with Preview or Adobe Acrobat. That's why I'm thinking it's an Illustrator issue. Zooming in with Acrobat actually makes it crash…

    I have attached screenshots of my Illustrator artboard (you can see the white strokes), of the JPG I generated… more

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. CoRun plugin error

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    1 comment  ·  Launch  ·  Delete…  ·  Admin →
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17. Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied

    Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Scaling proportionally not working with Use Preview Bounds enabled

    Very weird issue happening at the moment. I was working on a file and realized some things which were supposed to be proportionate were not. I double checked and actually Illustrator was not scaling things proportionally!
    Video to show what happens.

    So far I've uninstalled Illustrator and re-installed it. Seems like keeping Preview Bounds off is the only thing that works. If you got any ideas please let me know :)

    Thank you <3

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    8 votes

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    5 comments  ·  Strokes  ·  Delete…  ·  Admin →
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19. Contextual Task Bar Preventing Artboard Creation

    Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. Significant Performace Issues after Updating to V29.1

    I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the same size in Illustrator 2024, I had no issues previously.

    I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the… more

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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