Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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Move Tool Malfunction
I can't select the move tool properly-- or any other tool in this case. The main selected tool is stuck in the hand tool. After a while, it switches to the move tool and it gets crazier!!
Whenever I select a layer or an object, there's a 1-3 second delay. Can this be fixed? My projects are affected. I tried resetting the app already.
1 vote -
Edges are misaligned at high zoom level
After zooming in on a rectangle, the actual rendered appearance is misaligned with the edges of the rectangle.
1 vote -
ファイルを開き直すとカーニングがリセットされる
.aiファイルでデザインを作成し保存、ファイルを一度閉じてから再び開くと、特定のテキストのカーニング設定がリセットされます。
発生条件は不明ですが、今のところファイル中に1つだけ現れています。
ただし、いろいろ設定をいじって一つを解決すると、別の場所に新たに発生する可能性があります（これは作業前に全ての問題を把握してから取り掛からなかったのではじめから2箇所の問題があったのかもしれません）。現時点では対処法が見つかっていないので、目を皿にして入稿チェックデータを確認し、見つけ次第直し、の繰り返ししかありません。
後から修正のできない印刷物にとっては重大な問題ですので、調査と修正をお願いしたいです。
他に提供できる情報があれば提供いたします。1 vote -
The small Generative AI marketing window won't close.
When starting work this morning, a small marketing window popped up inviting me to try Generative AI. I click on the little X in the upper corner but it wouldn't close without restarting Illustrator. These marketing windows are interfering with production and are useless, please stop using them.
21 votes -
3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content
Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
Windows 11 23H2
Illustrator 28.5
Photoshop 25.77 votesThe team is going to address the issue.
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Can't add new items to my CC Libraries when working from home
Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.
I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't…
2 votes -
Left mouse keeps registering double clicks in Illustrator 2025
My mouse keeps registering double clicks when I only click once. For example when I select multiple object to align to a key object, Illustrator opens up isolation mode on the key object. It is not a hardware issue as I have tried 2 other mouses, same result. I do not experience similar issues in any other programs, just Illustrator. I also reset my preferences and still the error persists. This is so frustrating as I I cannot work effectively and before I updated to 2025 version I did not have this issue. Please assist.
1 vote -
Text stroke disappears
Illustrator 28.6 on Mac OS Ventura 13.5.2
I'm not sure whether it's an Illustrator or Photoshop problem.
I have text with white strokes in the background, but when I open the .ai in Photoshop (300dpi) , the white outlines have all disappeared.
They don't appear in the Art View (preview) of the .ai either. Nor if I open the file with Preview or Adobe Acrobat. That's why I'm thinking it's an Illustrator issue. Zooming in with Acrobat actually makes it crash…
I have attached screenshots of my Illustrator artboard (you can see the white strokes), of the JPG I generated…
1 vote -
1 vote
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Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied
Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?
1 vote -
Scaling proportionally not working with Use Preview Bounds enabled
Very weird issue happening at the moment. I was working on a file and realized some things which were supposed to be proportionate were not. I double checked and actually Illustrator was not scaling things proportionally!
Video to show what happens.So far I've uninstalled Illustrator and re-installed it. Seems like keeping Preview Bounds off is the only thing that works. If you got any ideas please let me know :)
Thank you <3
8 votes -
Contextual Task Bar Preventing Artboard Creation
Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.
1 vote -
Significant Performace Issues after Updating to V29.1
I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the…
1 vote -
Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung
Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung
Wo liegt der Fehler?
1 vote -
Incomplete Bug Fix on Legacy Text Disappearing in v28
Illustrator CC 2018.(No problem before 2017)
Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.・Prepare and open files of version 10 or lower
・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
・Save immediately
・Open the saved file
・Click on the legacy text part with the mouse
・On the warning screen, click [Update]
→ The text that should have been updated disappearsReported in the thread of Japan Forum.
https://forums.adobe.com/thread/24011117 votes -
カッコ
最近、左括弧の位置が変わります(2024,2023で開いても同様です)。
対処方法ありますでしょうか？2 votes -
Tools don’t get removed from a toolbar when using Edit Toolbar to edit it
Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.
Version of Illustrator: 28.7.1
OS: Mac Sonoma 14.6
Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
Expected Result: Tool will be removed from toolbar.
Actual Result: Tool is not removed from toolbar.2 votes -
Layer duplication
Hello,
I have asked why JavaScript was not showing a layer that I know exists here:
Working with Thom Parker it was determined that the failure to show a layer was due to multiple layers. In that thread, I discuss a work around that prevents Illustrator from creating multiple layers such that only single layer instances are saved and thus JavaScript shows and hides layers.
Previously, when adding a PDF as a graphic element to FrameMaker or InDesign I would get a "Layers don't match" error. This had no effect and so I never looked into it, until now…
1 vote -
クラウドドキュメントとして保存する際にエラーが出る
macOS 13.6.3
Illustrator ver.28.31.ILlustratorにて新規ドキュメントを作成
2.御存ダイアログを表示しクラウドドキュメントを選択。
3.新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
4.3で作成したフォルダ内に更にフォルダを作成するため、新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
5.4で作成したフォルダ内で保存をクリック
6.エラーダイアログが表示され保存できない。期待した結果
階層が深いディレクトリ構造でも正常にクラウドファイルが保存される。実際の結果
フォルダ構造が多重構造である状態でフォルダ名にマルチバイト文字が利用されていた場合、クラウドドキュメントを保存できない。フォルダ階層が２層以上で、かつフォルダ名称がマルチバイト文字を含む場合、クラウドドキュメントの保存が失敗します。
これはver.27.8以降で起きる問題です。ver.26以前のIllustratorでは正常に保存可能です。
手元のテストではハイアスキーやルーン文字では保存できるがキリル文字はダメなど全てのマルチバイトがだめだというわけではありませんでした。以下のコミュニティスレッドをご参照ください。
https://community.adobe.com/t5/illustratorフォーラム-discussions/ver-27-7以降で-クラウドの一定階層以下のディレクトリ内に新規保存できなくなりました/td-p/14510599?profile.language=ja11 votes -
Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons
Panel on the right doesn't work when it's extended, it's only working when it's reduced.
1 vote
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