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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7722 results found

  1. Layer Arrow Disappears

    When collapsing sub-layers of a layer, the arrow to expand the sub-layers is no longer visible. Clicking the eye would restore the arrow, but this is a bug that should be fixed.

    Evidence:
    https://youtu.be/Oa8KxjzLFkM

    5 votes

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    3 comments  ·  Layers  ·  Admin →
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  2. 色違いで作ったパターンがコピペされない

    MacOS Catalina 10.15.7 Illustrator 2021(25.3.1)

    同じ模様のパターンの色違い3つ作成(ABCとする)→
    ABCに塗ったオブジェクトをコピー→
    別ファイルにペースト→
    オブジェクトすべてがAの塗りになり、BCのパターンはペーストされない

    コピペされないBCを別のオブジェクトに塗り
    再度コピペしても、勝手にAの塗りに変換されます。
    同ファイル内でコピペしても同じ現象がおきます。

    フォーラムでも質問しました。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0/%E8%89%B2%E9%81%95%E3%81%84%E3%81%A7%E4%BD%9C%E3%81%A3%E3%81%9F%E3%83%91%E3%82%BF%E3%83%BC%E3%83%B3%E3%81%8C%E3%82%B3%E3%83%94%E3%83%9A%E3%81%95%E3%82%8C%E3%81%AA%E3%81%84/m-p/12137562#M25502

    19 votes

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    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「ver.25.3.1 でパターンスウォッチのコピー&ペーストで予期しない結果になる」問題を修正した、Illustrator 2021(ver.25.4.1)を一般リリースいたしました。

    Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。

    もし、修正されていないような場合は、コメントをお願いいたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  3. Paragraph Style -> Library Bug (Stroke Weight Lost)

    If you create a paragraph style with a thin outline (e.g. 0.25) different from the fill color, and then add that style to the library, the library does not record the weight assigned to the stroke (e.g. 0.25). See images. Note that "Annotations Red", and "Annotations Red Lib" are the same style, I renamed it to prevent an overwrite. As you can see, though the fill and outline colors are correct, the stroke weight resets to default.

    Also your system doesn't allow me to upload screen shots (.jpeg). Not sure what that's about. Here's a link to the my screencaps:

    3 votes

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  4. Cannot be renamed to PDF 26.3.1 (64bit)

    PDFに別名変更できない

    1 vote

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    Need More Info  ·  PCM Miyuki responded

    FarEastCues Cosiral&Co. さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。


    お使いのオペレーティングシステム(マシンスペック)および Adobe ・Illustrator (デスクトップ版) のバージョン

    問題が発生したときに実行していた手順:

    ・フォント名など


    追加の情報がございましたら追記をお願いいたします。

    (必要に応じて)スクリーンショットまたはビデオをアップロードしてください。


    どうぞよろしくお願いいたします。

  5. Stroke visible across all assets in a layer

    Stroke lines are visible throughout the layer despite being aligned behind all objects. Have tried relentlessly to fix this issue - unsure how to proceed.

    3 votes

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    3 comments  ·  Strokes  ·  Admin →
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  6. Exporting to tif: "An unknown error caused the operation to fail."

    Normally rebooting solves problems like this, but not this time. Cannot save my file as a tif.

    1 vote

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  7. Exporting to SVG returns different code after Illustrator updates

    I use Illustrator files as source documents for complex system maps that we export to SVGs for applications. With the most recent updates, the exports have significantly changed the output code for the SVG which is impacting the javascript interactions with those svgs. The first and most substantial issue is that in calculating the viewbox attribute parameters, Illustrator is NOW including hidden layers where it once ignored them. I use a background layer which mimics our system's background colors to more closely reflect the contrasts needed and hide that for export. But where once the svg tag exported as
    <svg…

    2 votes

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  8. Adobe Illustrator Online Preview Bugs

    Hi, I've been facing some problems with the feature that allows to other people preview the file on the web without Adobe. It's an important feature to my company since they can comment and review my work, yet there seems to have lots of problems in the formating. The first 2 images are from the Adobe Illustrator and the other 2 are from the online preview:

    4 votes

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    4 comments  ·  Tools  ·  Admin →
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  9. BUG: View Grid (Dots 1px) Freezes Illustrator

    Using a document grid using dots in small intervals (10px or 1 px intervals) makes Illustrator super slow or even stops working.

    Bug appeared in 25.3.1 and is still present in 25.4.1. Tested on multiple Macs (Catalina + Big Sur).

    6 votes

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  10. Actions 'broken' 26.2.1

    Mac Mini M1
    Big sur 11.6.5
    Illustrator 26.2.1

    Trying to perform an action in a folder (save .ai to .eps) crashes illustrator at random moments, never ends.
    This action in 26.1 and before releases works perfect, same folder, same files.

    1 vote

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    2 comments  ·  Actions  ·  Admin →
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  11. ドロップシャドウのデフォルトのカラー設定がK100%ではなく4色になっている

    発見はMacOS Catalina(10.15.7)ですが、Windows10でも同様でした。
    Illustrator2021(25.2)のドロップシャドウにおいて、デフォルトのカラー設定がK100%ではなくC93%、M88%、Y89%、K80%になっています。RGBベースのカラー設定がCMYKモードに持ち越されているものと思われますが、印刷において事故の原因となりますので早急に修正願います。

    79 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  12. Enlarging makes preview disappear

    When I zoom in extremely large, the image disappears. This happens with CPU activated and not activated.

    2 votes

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  13. 2 votes

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  14. the plugin summa cutter tools does not work after the update 26.3.1 Adobe Illustrator

    the plugin summa cutter tools (version 2.17 ) does not work after the update 26.3.1 Adobe Illustrator

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  15. Unable to launch. Can't connect to server.

    Have tried every suggestion I could find to fix this myself. I am connected to the internet; i have deleted and reinstalled; i have checked the logs, the hosts, my firewall, my system compatibility, and my drives. Seriously want this fixed asap.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  16. Cannot open AI or EPS files just exported from AI

    I'm trying to export some vector files from AI, which I've done countless times before and had no problems...

    Right now when I save the file as AI and EPS, it shows up in my saved folder as a blank file. When I open the properties from it's saved folder it still shows as AI, however I'm not able to open it with AI or any other applications.

    I'm stumped and don't know what I can do next.

    1 vote

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  17. BUG: Undo function now resets after ctrl. c

    Before the recent update, I could press undo to go back to a previous item, copy it (without moving or altering it in any way), and REDO all the actions over and paste that copied item but now when i just press copy, it resets so I can't redo!

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  18. Illustrator changing color values every time I reopen program v 26.0.2

    I'm on a brand new MacBook Pro and I'm using illustrator from the cloud version 26.0.2 on Mac Monterey v 12.1. Every time I close out a file and reopen it the hex colors are changed. I have never touched the setting on my colors. I've attached an example below. You can see that when I was previously working in the file I listed the hex code, but now when I open it it is different. Please help. This is making my branding impossible and I'm turning in projects incorrectly as a result.

    2 votes

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  19. パスファインダーの分割をするとズレが起きる

    Adobe Illustrator 2021、2022、2022(Prerelease)

    2つの上下に重なった絵柄で、下の絵柄の形に沿って上の絵柄を分割をすると、ほんのコンマ数ミリのズレが起きます。
    100%や200%の拡大率では見えませんが、30000%とか大きい拡大率だと確認できます。
    あとズレているため、余分なパスができてしまい、その後の作業に支障がでます。

    4 votes

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  20. Issue rendering some gradients

    If you change the the extension to .pdf, the gradient is no longer rendered. Rendering the .ai in other pdf interpreters also do not render the gradient.

    More information: https://bugs.ghostscript.com/show_bug.cgi?id=704780#c2

    3 votes

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