Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7721 results found
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1 vote
井出はるか 様
Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
ご報告いただきました内容につきまして、追加情報が必要となりましたので、お手数をお掛け致しますが、ご協力をお願いいたします。
- お使いのオペレーティングシステム（マシンスペック）および Adobe ・Illustrator (デスクトップ版) のバージョン
- 問題が発生したときに実行していた手順:
・フォント名など - 追加の情報がございましたら追記をお願いいたします。
引き続きどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Symbol items not converted to outlines
Currently, symbols containing text and placed on an artboard, are not converted to outlines when executing this step.
1 vote -
Clipping Mask broken in SVG export if name contains hyphen
An Illustrator document that contains a clipping mask will not export correctly if the path used for clipping has a - in the name.
In the resulting SVG code, the path definition looks like this:
<rect id="clipping-path" ... >
but the reference to it looks like this:
<use xlink:href="#clipping_x002D_path" ... >
You can see that the - was converted to "x002D" for the "use" tag, but not for the "rect" tag.
Test files attached.
Illustrator 26.0.3, macOS 12.4
1 vote -
German Umlauts incorrect on Start Page
German umlauts are not displayed correctly on the start page in Ilustrator 26.5
Ää Öö ÜüWin 10 Pro 19044.1889
1 vote -
White-to-black gradients in opacity masks don’t go fully transparent
For opacity masks, 100% White should represent a 100% absence of masking and 100% Black should represent 100% masking (like in Photoshop).
The current system in Illustrator seems very unintuitive and flawed – a basic white to black gradient does not even totally obscure an image/object at one end of the gradient.
It shouldn't be the case that you then have further reduce the opacity of the gradient colours to achieve a standard gradient effect.
6 votesMake sure you use RGB black instead of Grayscale black in your gradients when making opacity mask in a RGB-based document to avoid shallow blacks and not fading to a complete zero.
More on that in the comments.
If you happen to have the same problem, please still add a vote to the request, to track statistics.
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特定の条件でテキストの中窓部が斜線で塗りつぶされる
再現方法
サイズA4で新規アートボードを作成
「要冷凍」というテキストオブジェクトをサイズ15ptで作成
このテキストにアピアランス「パスのオフセット：0.05mm」を適用する
アートボードの座標をX座標 100mm、Y座標 -148mmに変更
「要冷凍」テキストの座標をX座標 197mm、Y座標 -2.1mmに変更
文字の塗り潰しが添付画像のようになる（座標は全て左上起点）テキストをアウトライン化しても発生する
どのようなフォントでも発生する
同じような大きさの複合パスでも発生する
線幅では発生しない以下の環境で確認
MacOS 10.15.7
Adobe Illustrator 26.0.1
Adobe Illustrator 25.4.2
Adobe Illustrator 24.3Windows10 Pro
Adobe Illustrator 24.3(64bit)通常作成される、座標（X0,Y0）のアートボードで、版面左上端にテキストがかかっている場所で発生するようだ。普通こんな位置にテキストは置かないが、アートボードの座標がたまたまY軸方向にマイナス（上）X軸方向100mmの位置にあると、版面の真ん中で発生してしまう。文字というより複合パスで発生しているようである。
対処方法
アートボードの座標をリセットして、当該オブジェクトを適当な位置に移動して戻すと解消する。
必要がなければ線幅で対応する。12 votesIllustrator 製品版フィードバックにご協力いただきありがとございます。
ご報告いただきました問題につきまして、再現が確認できました。
「パスのオフセット」効果が適用されている文字の中マド部分の直線と、「Y軸 = 0」のラインが重なる場合に発生するようです。
簡単に「田」や「A」の字で再現できました。今後の開発進捗などはこちらでご報告させていただきます。
よろしくお願いいたします。Illustrator チーム
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Pixel preview doesn't refresh correctly until reapplied
Steps to reproduce:
- New document with units set to pixels
- View: 'Snap to pixel' and 'pixel preview' turned on.
- Use the rectangle tool to make a new shape, eg. 20 pixels square.
- Set the fill colour to a high contrast colour (eg. dark grey) and turn off the stroke
- zoom the view, move around.Expected result:
- the rectangle should appear pixel-perfect (sharp) against the pixel grid, with no anti-aliased bluring
- the view should acurately update when I zoom and move around to display pixel perfect artworkActual result:
- the rectangle is bordered…4 votes -
Drag and drop to place file sometimes embeds instead of linking
When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.
This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when…
4 votes -
Freeform Gradient / Gradiente Livre - Problemas com objeto expandido
[HELP] [Free Gradient] Guys, I have a problem that I can't solve. I created a vector icon that is joined and expanded. When I apply Gradient Free it appears normal. But when I resize the object it is "losing the gradient". I recorded the screen. I've tried everything here, do you know how to solve it? The editable file is there: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing
Thank you guys
[AJUDA] [Gradiente Livre] Pessoal, estou com um problema que não consigo resolver. Criei um ícone em vetor que está unido e expandido. Quando eu aplico o Gradiente Livre aparece normal. Mas quando eu redimensiono o…
6 votes -
Add Anchor Points adds sharp points on smooth curves (and converts smooths to sharps)
If I have an circle with 4 smooth points and use Add Anchor Points command to add points to it, all new four point become sharp instead of smooth.
Also, there are reports that Ai also convert original smooth points to sharp also, and this behaviour differs from platform to platform.
Here is the link to the Twitter thread: https://twitter.com/onthehead/status/15169649203859619854 votes -
Cmd + Tab app switching forcibly keeps Illustrator in focus
When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.
Illustrator v.26.2.1
macOS 10.15.7
3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
64 GB RAM…2 votes -
3D Extrude doesn't treat a group as a group
I’ve got a logo I need to extrude, but Illustrator appears to be treating each object within the logo as having a separate instance of the 3D Extrude effect applied. You can see an example in the attached video – I add the effect and the preview is exactly what I’d expect, but when AI renders the effect, each object loses the perspective it has in the preview.
1 vote -
SVG Exporter with decimal to 1 rounds lower percentage opacities to 0
macOS Catalina 10.15.7, Adobe Illustrator 26.5
In the latest versions of Adobe Illustrator, the SVG exporter when the decimals parameter is 1 low percentage opacities are rounded to 0 in the CSS styles of the SVG file. This problem did not exist in older versions of Adobe Illustrator (2017, 2018)
In a new Adobe Illustrator file make some paths or shapes, set fill color and set opacity to 10%.
Export for Screens / Format SVG.
Format Settings:
Styling: Internal CSS
Font: Convert To Outlines
Images: Link
Objects IDs: Minimal
Decimal: 1
Minify: false
Responsive: falseExport Artboard
Expected result: SVG…
1 vote -
How am I supposed to reach my anchor point
On my iPad mini without Keyboard
1 vote -
Cannot Successfully Get Into Project
AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or…
3 votes -
透明部分を含むグレースケールモードのPSDファイルを配置するとGPUプレビューできない。
オペレーティングシステム macOS 10.15.6（imac20,1 32GBmem/1TBSSD/AMD Radeon Pro 5300_4GB）
Illustrator CC ver.25.2.3問題が発生したときに実行していた手順
1. CMYKドキュメントをGPU表示で編集中に透明部分を含むグレースケールモードのPSDファイルを配置する。
2. GPUプレビューからCPUプレビューに切り替わり、以降、Illustratorを再起動するまでそのドキュメントでは先程の配置画像を除去してもGPUプレビュー表示に戻せない。想定していた結果
GPU表示が正しく機能する。実際の結果
CPU表示に強制的に切り替わってしまい、GPUプレビュー表示に出来ない。RGBモードのドキュメントではこの症状は発生しません。透明部分を含む画像形式であっても他の形式ではこの問題は発生しません。また、Windowsでは起きないとの報告を受けています。
以下のコミュニティスレッドをご参照下さい。
https://community.adobe.com/t5/illustratorフォーラム/gpuで表示-が使えなくなる/m-p/12040056#M2509840 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Disable SHIFT + SPACE Keyboard Shortcut for Rotate Canvas
A SHIFT+ SPACE keyboard shortcut for the rotate canvas tool was introduced in a minor version update of Ai 25 (sometime after 25.2.1). This keyboard shortcut is very disruptive when trying to make selections while panning around the artboard. For example, you used to be able to continually hold down the SHIFT and SPACE keys to pan around the artboard while quickly dragging the cursor around points or objects to add them to your selection. With the new rotate canvas shortcut, you have to carefully press SHIFT, make your first selection, release SHIFT, press SPACE to to pan, release, press…
8 votes -
Dashed line not working
I have the latest build of Illustrator 2021 for macOS Big Sur. When I try to apply the dashed line feature to lines or shapes, the effect does not show up. It’s as if I never clicked it. What’s going on here? I’ve never experienced this in past versions of Illustrator. I even tried deleting my preferences. Still nothing. This is so frustrating!
14 votesHi,
Thanks for reporting this issue.
Unfortunately we are not able to reproduce this issue.
Could you please provide a video, test file or steps of the workflow with which you are facing this issue and share with us. Kindly share the above with us in a Zip file at sharewithai@adobe.com . Please mention the title of this issue as the subject of the mail.Regards,
Ankit Goyal
Illustrator Team -
Illustrator Arabic text issue
Mac Os Big sur Version 11.6
Illustrator 26.0.2
Steps done - Opened existing files in 2022 version and the text was showing different as it shows in 2021 version. this issue with all the Ai files.
To show the issue, a screenshot is added below.
7 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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White lines added around exported JPGs
When I'm exporting images from Illustrator using 'Export Assets', often white lines or lighter lines are added on random edges of the images.
Screenshot shows image in Illustrator and exported image showing lighter row of pixels on image edge.
2 votes
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