8145 results found

1. Export svg doesn't work if symbol stainer used on a symbol

   I have noticed that an svg export adds a character in the svg code on a symbol in which the symbol stainer was used. When I break the link to the symbol, the svg exports as expected. I have been able to repeat this error.

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   1 comment  ·  Symbols  ·  Delete…  ·  Admin →
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2. Alt/Opt clicking into the spectrum bar in Color panel now changes both fill and stroke on release

   When I hold Alt/Opt and drag the cursor over the spectrum bar, I am able to change the color of the inactive attribute — in this case stroke, since fill is activated. However, as soon as the mouse button is released, the fill gets changed to the picked color too! This was not the case in the the previous version.

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The behavior no longer happens in 28.0

3. Inconsistent units

   This has been a bug for a long time. Can we have consistent units shown throughout the palettes? Preference is set to mm but palettes show px.

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   6 comments  ·  Other...  ·  Delete…  ·  Admin →
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4. Save Each Artboard to a Separate File waits until end to save all files at once.

   When using the option to save each artboard to a separate file, illustrator keeps all the saved files as TMP files and doesn't finalize them until all artboards have already been exported to the TMP file. This isn't an issue for small files with a few artboards but causes delays with larger files / number of artboards because the AI files are all saved out at once at the very end of the process.

   It would be more efficient for some workflows if the AI files were finalized along the way so that they can be further processed by others while the rest of the artboards are being saved.

   When using the option to save each artboard to a separate file, illustrator keeps all the saved files as TMP files and doesn't finalize them until all artboards have already been exported to the TMP file. This isn't an issue for small files with a few artboards but causes delays with larger files / number of artboards because the AI files are all saved out at once at the very end of the process.

   It would be more efficient for some workflows if the AI files were finalized along the way so that they can be further processed by others… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Changing color doesn't work sometimes

   This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.

   Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
   To resolve this, I have to choose "None" as the color, and then choose the color I want.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Repeat gizmo (number of repetitions) is invisible when zoomed out

   There’s something a bit inconvenient with the repeat tools: when they are small, you need to zoom in to be able to see the repeat gizmos.
   So, for 5 mins, I was trying to find a way to modify the number of repetitions without knowing I had to zoom closer. I realized that it would be handy to have them in the repeat panel instead of only relying to gizmos.

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   0 comments  ·  Repeats  ·  Delete…  ·  Admin →
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7. language translation problem in Illustrator Actions

   If you define the swatch none in Actions (in the Englisch version),
   in the Dutch version you get the message: the swatch can not be found
   (message in Dutch: Het staal kan niet worden gevonden)
   In the Dutch version swatch none = geen

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   Under Review  ·  3 comments  ·  Actions  ·  Delete…  ·  Admin →
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8. Fail to create a link for sharing
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   1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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9. Dashed lines not working

   I am running Windows 10 Pro 22H2 and using AI Version 27.5.

   I am trying to add dashed lines to a line segment which has the colour R165 G25 B130, they are also on the same sub-layer. I select the setting to add it but it does not visually appear dashed.

   However, it does work on another similar line of a different colour.

   I also cannot change the colour of the first line as well.

   The video attached shows the issue.

   How can I fix this issue?

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   3 comments  ·  Strokes  ·  Delete…  ·  Admin →
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10. Merge Swatches not working

    Selecting 3 identical Swatches, and choosing 'Merge Swatches' should result in 1 Swatch that is applied to all objects that were colored by the 3 identical swatches.
    But in Ai, the 3 Swatches remain,

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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11. unwanted layer merge

    Computer 1 creates a file with 4 layers (Print, reg marks, thru-cut, crease)
    Computer 2 opens file and all layers have been merged onto 1 single layer. In fact the other layers don't even exist anymore. Also everything in the merged layer has a clipping mask over it?
    Yet when computer 1 opens the file again all the layers are still there.

    Same versions of illustrator on computers 1 & 2.

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    5 comments  ·  Layers  ·  Delete…  ·  Admin →
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12. Upgrade 25.4.6 Not export dxf

    Upgrade 25.4.6 Not export dxf
    MacoS 10.14.6

    34 votes

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    15 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Regards,

    Rohit Jain

    Illustrator Team

13. AI2023 can't open the PDF files exported from Packmage

    Hello, I have been using Packmage CAD to generate PDF vector graphics (which only contain vector information, including layer information from AI files), and have always been able to open and edit them in AI, even in Illustrator v26.5.3. However, the latest version of Illustrator 2023 is giving me an error. Could you please help me fix AI2023 or make it compatible with the old version of PDF?

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. A size of a selection with a certain object inside is calculated wrong

    Take a look at the GIF attached and the document.
    When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

    1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
    2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
    3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
    4. Select text object again — Ai displays the size and coordinates of the rectangle instead of the numbers’ values
    5. Select both the numbers and the rectangle — again, when the text is included in the selection, Ai display the previous values

    The object is a compound shape, made of a live text, with a Drop Shadow effect applied. If you hide or remove the effect — values get calculated fine.

    If you release the compound shape and reapply the drop shadow — the bug vanishes — values get calculated fine.

    The purpose of the compound shape (which one can create with the native Pathfinder > Make Compound Shape command, from the flyout menu) is to get a proper result with the 'bronze+shadow' graphic style you can check in Graphic Styles. If a text is not converted into a compound shape before applying it, Illustrator applies it only for the first character, because it treats any text as a 'group' of characters, instead of a single compound path / shape.

    Reproducible on Windows for 26.5.1 and 27.1.1

    Take a look at the GIF attached and the document.
    When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

    1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
    2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
    3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
    4. Select… more

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    11 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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15. Opentype-SVG no longer rendered correctly in 2023

    I have some Opentype-SVG fonts that render correctly in MacOS with Pages/Number/Keynote, MS Word/Excel/Powerpoint, in Chrome, and LibreOffice (Mac/Linux). That's several font rendering engines.

    In Illustrator 2023, however, they were rendered stretched horizontally (as if the SVG occupy the full space ignoring side-bearings). The spacing issues is even worse for SVG glyphs with standard ligatures --- the SVG occupies only the space of one character.

    I have used OT-SVG fonts in Illustrator before, and I don't recall seeing strange behaviour like this. Could this please be fixed?

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    1 vote

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Changing file name while file is open provides no contextual response in cloud.

    Windows 11 Pro
    22H2 - Build: 22621.1992
    Experience Pack: Windows Feature Experience Pack 1000.22644.1000.0

    Illustrator V. 27.7

    While In illustrator I realised I saved two iterations of the same name (I had intended to overwrite the previous cloud saved file but instead if added (1) to the name.

    In the home area I clicked my files and proceeded to change the name, hitting enter did nothing, hitting the enter on the d-pad did nothing. Clicking away did nothing. I had an epiphany and realised it was because I had the file open i couldn't change the name.

    However, this didn't provide an error or warning, it simply wouldn't do it.

    Not a serious bug, but some users may get frustrated by this and not realise the error, I would suggest a little pop up telling them the file is open and so cannot be renamed.

    Thank you for your time.

    Windows 11 Pro
    22H2 - Build: 22621.1992
    Experience Pack: Windows Feature Experience Pack 1000.22644.1000.0

    Illustrator V. 27.7

    While In illustrator I realised I saved two iterations of the same name (I had intended to overwrite the previous cloud saved file but instead if added (1) to the name.

    In the home area I clicked my files and proceeded to change the name, hitting enter did nothing, hitting the enter on the d-pad did nothing. Clicking away did nothing. I had an epiphany and realised it was because I had the file open i couldn't change the name.

    However, this didn't… more

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. livecorners selecting multiple shapes in Windows

    You need to click Ctrl to use live corners for both shapes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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18. issue on sharing click, the preview always cuted on mobile from the right side of the screen

    issue on sharing click, the preview always cuted on mobile from the right side of the screen

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    1 vote

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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19. Illustrator turning all PNGs into negatives (with or without yellow background) after saving and reopening document

    I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
    When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.

    I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than put in a huge transparent photoshop image.

    It happens to all PNGs, even the ones I've made via exporting a vector image as a PNG.

    I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
    When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.

    I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than… more

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    23 votes

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    22 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

20. ファイルの書き出しが【不明なエラー】のため操作を完了出来ない。
    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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