Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7725 results found
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The new version feb 2022 doesn't recognize my network devices in order to save document on the network
The new version feb 2022 doesn't recognize my network devices in order to save document on the network, I must save them to desktop and then manually drag into the network device, it never happen before, but last 2 upgrades are failing..
Also when I save a copy or new document in the older version instantly redirect to the field 'name' so I can named the new file, new version you must use the mouse to locate the name field and then input the names, it also happen in the last 2 versions....1 vote -
New File Preset Details Fields Are Misaligned Vertically (Cut off)
When creating a New File, the measurement presets (width, height, bleed) are too high within their respective input fields. This causes the digits in each of the fields to be cut off at the top. I've attempted to resolve the issue by scaling the window, updating Illustrator, deleting preferences, and installing/reinstalling the application. Issue unresolved.
Intel Macbook Pro i9 OS 12.2 - Adobe Illustrator 26.0.32 votes -
A lot of empty PNG when using Export for Screens function
When exporting with Export for Screens, many empty pngs are created in the file folder. The bug occurs completely randomly. The number of files also defies any explanation. There may be 10 or 1000 files at a time.
System: Windows 10, Illustrator v.26.0.3
New details: this bug occurs if you copy complex graphics to the clipboard. Video attached. I suspect the meshes are to blame.
Update: If you disable Clipboard Handling → Include SVG Code or clipboard log Windows, the problem disappears.
9 votes -
need to fix control handles
Handles have been broken for about 10 years now, time to fix them.
Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.Things like that should not be going wrong in software as old as illustrator.
4 votes -
Illustrator Crashes When Printing to Trotec Laser Engraver
Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.
1 vote -
SVG fail
I'm trying to open the attached SVG, from a W3C specification. The image renders correctly in all browsers, but completely fails to import in Illustrator (Photoshop failed too).
The upload refused to allow SVG, so I tried to add it here, in pure text.
That failed. For unknown reason "Sorry, we couldn't submit your request." So I'll try uploading it as a text file.
1 vote -
Previously created files wont show up when opened.
When I open a file that was already created in the same version and other versions it wont show the document it just shows a blank screen but if i move my cursor across the screen it shows clips of the file all pixelated. Screen shots attached.
1 vote -
Bounding box does not get updated when 'Use Preview Bounds' is toggled
- Create a circle.
- Apply a large Outside stroke to it
- Make sure you have bounding box turned on in View menu
- Open Preferences using menu (not a Ctrl+K hotkey, this is important)
- Toggle Use Preview Bounds option, commit changes
The bounding box does not get updated. To force to to become larger/smaller (it depends on you initial state of it), you have to click/move the shape, to force it to redraw.
However, if you call Preferences via a hotkey, Ctrl+K, the brief moment you hold Ctrl is enough to toggle the selection tool to Direct Selection, which makes Ai hide…
10 votes -
Cannot Successfully Get Into Project
AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or…
3 votes -
Symmetry drawing issue with transform panel
Illustrator CC 2020 (all releases) | Illustrator CC 2021 (all releases)
Mac OS Catalina 10.15.7 and higher - Windows 10 (all version supported by Illustrator)Hello community,
I’m writing to you to ask for your help or advice on a problem I’m facing in Illustrator.
We use Illustrator a lot in the fashion industry to draw flat sketches, among other things.
One of the drawing techniques we use is symmetry using an effect created in the Transformation panel (Effect/Distort and Transform/Transform).When this effect is applied to a group containing paths, it regularly happens that one of the symmetrical parts…
1 vote -
Getting Blank screen
Getting grey blank screen not able to see any UI like File, Edit, etc., menus. Even the shortcuts are not working. Within seconds the Adobe illustrator closed automatically. Not able to recover the file as well.
1 vote -
Artboard units still not working (illustrator 26.0.2)
Artboard units are stuck to pt, when it is supposed to be pixels set in preferences.
It's so basic, yet buggy. Artboards units are broken for several illustrator versions now, despite the claim of Adobe to have "fixed this problem in the new updated version of Illustrator"...
3 votes -
オブジェクトの寸法数値の表示がおかしい
イラストレーター2021の長方形ツールで数値入力して四角形を作成し、四角形の寸法数値を確認したところ、ウィンドウ上部に表示された数値と、変形ウィンドウ内に表示された数値が異なる。
どちらの数値が正しい？3 votesIllustrator 製品フィードバックへご協力いただきありがとうございます。
環境設定の「プレビュー境界を使用」のオンオフの違いということで、こちらは完了とさせていただきます。
よろしくお願いいたします。
Illustrator チーム
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Can't activate polygon tool from extended tool menu
polygon tool can be activated from toolbar button by clicking and holding until the menu appears (see pic 1), but NOT from the entended toolbar menu (the ... button, see pic 2).
I am running Illustrator CC v 26.0.3 on Win 10 Home 21H1
4 votes -
Creating a new swatch group from selection adds swatches that aren't used anywhere.
At the end of a project, I like to select everything on an artboard and create a swatch group with "Convert Process to Global" checked in order to clean up my swatches and make final global tweaks to color.
Often a handful of swatches will be added that aren't apparently used anywhere. I can verify this by selecting the swatch as a fill or stroke, then choosing Select > Same Fill (or Stroke) color. Nothing will be selected for either option. So is this a glitch, or how else can I find and delete the source of the swatch?
3 votes -
PDFの書き出しでアピアランスが正しく表示されない
書き出し>スクリーン用に書き出しでPDFを選択すると、アピアランスで設定した色が正しい表示で書き出しされません。
3 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました内容のにつきまして、検証のため、以下の追加情報をお願いいたします。
- お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
- 問題が発生したときに実行していた手順
- 想定していた結果
- 実際の結果
- [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
お手数をおかけいたしますが、ご協力のほどよろしくお願いいたします。
Illustrator チーム
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テキストフレームでグローバルスウォッチの変更が適用されない。
OS/macOS10.13〜、Windows10 (20H2)
ver/25.4.4、26.0.3エリアテキストオブジェクトのパスにグローバールスウォッチを適用し、そのオブジェクトを複製した場合、描画がグローバルスウォッチの編集に追随しなくなる。
再現手順
1.エリアテキストを作成しテキストパスのみを選択して塗りにグローバルスウォッチを適用した上Command（ctrl）＋option（ALT）を押しながらドラッグし複製する。
2.選択を外した状態にし、適用したグローバルスウォッチをダブルクリックし編集に入る。
3.プレビューにチェックを入れた上でカラーを編集する。
4.コントロールバーやカラーパネルでの表示は変化するがテキストパスの塗りは変化しない。OKをクリックし編集を終了する。
5.スウォッチパネルなどの表示は正しく更新されるが1.のテキストバスの塗りは表示が変わらない。期待する結果
グローバルスウォッチを適用したテキストエリアオブジェクトのパスでも他のオブジェクトと同様にグローバルスウォッチの変更に表示を追随させる。現状の挙動
エリアテキストのパスに適用した塗りがグローバルスウォッチの変更に追随しない。対応策
一旦アウトライン表示に切り替えてからプレビュー表示を行うとグローバルスウォッチの値にて再描画される。この挙動を細かく見てみると複製したエリアテキストのパスに対する処理に問題がありそうです。１点だけだと再現しません。また、オブジェクト的にはカラー値は更新されていますので単純に再描画が行われていないように思われます。
以下のコミュニティスレッドをご確認下さい。https://community.adobe.com/t5/illustratorフォーラム-discussions/テキストの背景にスウォッチ/m-p/12725589#M27421
7 votes -
Illustrator crashes everytime I try to edit a graph
First the graph tool was working perfectly, I made an area graph. But now after making some changes in colors and fonts in the graph, Illustrator is consistently crashing everytime I hit "Type" to edit it. How can I solve this?
4 votesHi All,
Thanks for reporting a crash you faced in Illustrator.
Based on your report, Illustrator is crashing when you are trying to edit a graph.
Can you please help us with a sample AI file and steps you follow to get this crash? It would help if you could share a sample video of the crash as well. This will help us to reproduce it in-house and fix it.
With Best Regards,
Aishwarya G Gadodia
Illustrator Team
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Can't Print the Illustration. Color management settings are inconsistent.
Sometimes Illustrator displays this message. And when we close and open the message, the print can be carried out. Please let me know how to fix this.
OS: Windows 10 Pro
Adobe Illustrator Version: 26.0.33 votes -
Guias Inteligentes están fallando al momento de alinear
Al momento de utilizar las guías inteligentes para alinear o mover objetos milimetricamente no queda en donde marca que está alineado.
1 vote
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