Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7725 results found
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GPU表示時、リンク画像にぼかし・クリッピングマスク・回転を実行すると表示されなくなる
・Mac OS Catalina 10.15.7 Illustrator 26.0.3
・表示/GPUでプレビュー
アートボード上に画像ファイルをリンクで配置し、それに対し
効果/スタイライズ/ぼかし
適当なパスオブジェクトでクリッピングマスク
回転ツールで回転（画像とクリッピングパス一緒に実行）・想定していた結果：ぼかしとクリッピングマスクのついた
画像ファイルが回転した状態で表示される・実際の結果：画像ファイルが表示されなくなる
なお、表示/CPUプレビュー時は想定していた通りに表示される・試したこと
OS・Illustratorが同バージョンのMac数台で同じ操作を実行
→同じ結果になります効果/パスの変形/変形/角度 で回転を実行
→同じ結果になりますうめこみ画像に対して同じ操作を実行
→想定していた通りの結果になります1 vote -
Can't save the ai file
Can' t save the ai file. Did anyone know how to solve the problem?
1 vote -
Adobe fonts don't get applied even after downloading it. it show preview but wont apply to the text.
Yesterday the font was working fine, today when i opened up the .AI file i saw all my project texts were pinked out with fonts changed. i do not know why it happened, i tried to reapply it, it will show the font preview but it wont apply same font to the text. i can only see the font effect on preview but not on artboard! where my text is selected.
1 vote -
Unexpected font change
I translate a physics book in Greek and now i translate the EPS figures content from English to Greek using Illustrator (the last updated version under Windows 10). The english text uses fonts Times Ten Std. I noticed that when i start typing the corresponding Greek text to substitute the english one, the currently selected font, changes to Myriad Pro and the appearance of the greek text is quite different. Is is possible to solve this issue?
1 vote -
Very Slow
I just updated my MacBook Pro (16 inch, 2019) to OS Monterey 12.2.1 and my Illustrator is CS 26.0.3. It is very difficult to use my files from last week. The cursor sits there spinning the beach ball, I'm seeing artifacts and artwork disappears, I can't even drag a simple pattern tile across my page. I use slightly complex artwork year in and year out as a product designer. But with the most current Mac update, something went wrong. I've rebooted, cleared my cookies, all the usual things. Please help!
2 votes -
Font Missing from Library Asset: Infinite Loop
I tried to place an asset from Materials Library. A dialogue warns of a missing font, but I cannot recover from this as it infinitely appears with no option to cancel the attempt to place the asset.
There really needs to be a way to recover from errors / faults, UX 101, had to use Program Manager to kill processes.
1 vote -
Not Saving work, freezing and deleting progress
I am taking a class and saved my project to the cloud to work on in the next class. The following day, I opened my file, and it froze. I had to close Illustrator and reopen it. When I did, my file was no longer in my cloud, or saved anywhere else. It literally deleted my file and I have to redo my project before I can attend my next class. Thankfully the class is recorded so I can take it at a later time. I hope this does not happen again. I know this has been happening to others…
1 vote -
1 vote
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Freeform Gradient Crashes Illustrator
If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.
I'm using Adobe Illustrator 26.0.3 64-bit.
My RAM is not overloaded, and I have…
7 votes -
Mising Anchor Points not sure why
I am running the latest version of Illustrator CC from my Windows 10 PC. It is a project that I have been working on, both my computer and on my Ipad. I don't know if it is that I recently added materials from Substance on the computer, used the 3D options, then went to make changes on the Ipad later on, but now opening the document on the computer again, I am not getting any anchor points when using the direct selection tool. I checked all my preferences, then I opened a file saved to my computer, and the anchor…
3 votes -
Cannot exit presentation mode.
Esc key is not working in presentation mode so I cannot exit from the presentation mode at all. I have to force quit the app every time.
7 votes -
Editing Adobe PDF Presets crashes Illustrator
When trying to edit a Adobe PDF Preset in Illustrator it crashes on hitting OK to save. I have tried deleting all preferences and uninstalling and reinstalling Illustrator but no luck. For most things this would not be an issue since I can overwrite most setting by saving it in InDesign and overwriting with the same name (Why can't we do this in Illustrator?) This is happening on Illustrator version 26.0.3 on Mac OS 12.0.1 Intel iMac. I have added a quick screen grab. It doesn't matter what I try to edit.
7 votes -
Data Recovery is Disabled for This Document
Shortly after creating a new file, I receive the message "Data recover is disabled for this document due to an error in recovery process in last session. To enable data recovery, save this document with a different name.". I've not used any complex art and have not saved the file.
5 votes -
Rendering with Noise Reduction enabled causes Illustrator crash
Happens every single time. Disabling noise reduction fixes it. I am using an external GPU.
1 vote -
Stroke visible across all assets in a layer
Stroke lines are visible throughout the layer despite being aligned behind all objects. Have tried relentlessly to fix this issue - unsure how to proceed.
3 votes -
CC Library to Illustrator Swatch: Name Length Bug Creates Magenta Spot Color
When adding a Color Swatch to Illustrator from the CC Library:
If the CC Library item's name is over a certain number of characters, Illustrator cannot import the swatch correctly.
Instead, Illustrator imports the CC Library color as a Magenta Spot Color.
The only workaround currently is to shorten the CC Library item's name to match the maximum allowed characters for an Illustrator Swatch, and then import the color.
FIX: Allow more characters for Illustrator Swatch names to be compatible with with CC Library character length for items.
9 votes -
Freeform Gradient / Gradiente Livre - Problemas com objeto expandido
[HELP] [Free Gradient] Guys, I have a problem that I can't solve. I created a vector icon that is joined and expanded. When I apply Gradient Free it appears normal. But when I resize the object it is "losing the gradient". I recorded the screen. I've tried everything here, do you know how to solve it? The editable file is there: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing
Thank you guys
[AJUDA] [Gradiente Livre] Pessoal, estou com um problema que não consigo resolver. Criei um ícone em vetor que está unido e expandido. Quando eu aplico o Gradiente Livre aparece normal. Mas quando eu redimensiono o…
6 votes -
Square brackets hotkeys don’t work when input language is non-English
If you have default [ and ] keys set for Increase/Decrease Diameter, you have to have English input language set to make these work (at least on Windows).
In Russian these keys on a keyboard occupied with 'х' (Russian 'ha') and 'ъ' (Russian hard sign). Pressing them does not change the diameter.
But these do work in Photoshop, and basically elsewhere... except for Illustrator.
Sam happens for other input languages like Turkish, and for other commands, like Arrange (Bring / Sent Froward / Back).
19 votes -
Selection tolerance too tight on high resolution displays in Windows
Selection tolerances are much too tight when trying to select a line rather than a shape - you have to be within 1-2 pixels to select properly, which makes it super hard to select lines.
This can be fixed slightly by changing the UI scale, but only works if you change it to 'comically large'. It works fine on my MacBook so looks like a Windows problem.
Smart guides don't help since smart guides don't work when snap to grid is selected for some reason.
You can see the minute differences in the pointer position in the screenshots.
8 votes -
Slow performance after selecting grouped layers
2020 Intel Mac, MacOS 12.2, Illustrator 26.0.2
Illustrator works fine until I multiple click, deep into an object layer. Once I see object properties the whole app starts to slow drastically. Scrolling, zooming, selecting objects are all delayed. The only solution is to restart the app and not accidentally click into the layers.1 vote
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