Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7715 results found
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why did you just add 3 steps to a simple process
changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.
Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of…
3 votes -
テキストにセットしたFOT-UD角ゴが正しく表示されない。（設定の狂った小塚ゴシックで表示される）
テキストにセットしたFOT-UD角ゴフォントが正しく表示されない。
ドキュメント内のすべてのFOT-UD角ゴに適用されるわけではなく、正常に表示される部分とされない部分が存在している。ドキュメントを開いた際に、FOT-UD角ゴではなく、UDKakugo LargePr6N-M-90ms-RKSJ-H*のアクティベートを求められることから、UD角ゴを指定した際に、フォントの英語名での指定にすり替わっているのではないかと考えられる。
ディアクティベーション後にリアクティベーションしても治らない。
ドキュメントをFOT-UD角ゴで作って保存後に閉じて開きなおすと、UD-kakugoがないとされて、表示が崩れる。
その後、FOT-UD角ゴを指定しなおしても、小塚ゴシックで表示される。
なので保存をするとUD角ゴを使っていた部分すべてが崩れる。
修正をしても保存したら崩れる。
Adobe Fonts側の問題なのか、illustrator側の問題かわからないので、ここに報告しておく。（フォントの内部的にUDkakukgoの情報が保持されていて、上書きができない？）
2 votesIllustrator 製品フィードバックへのご協力ありがとうございます。
ご提供いただいた検証用ファイルにて、再現を確認いたしました。
調査を行ってまいります。
今後、追加での情報提供をお願いすることもございますので、その際はよろしくお願いいたします。Illustrator チーム
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Paintbrush tool stops working while drawing - 100% GPU usage
Using the paintbrush tool, when drawing a continous shape/line, it stops drawing after a little while, even if I keep the pen pressed, or mouse button (same result).
If I use the GPU rendering/viewing mode, the GPU usage keep climbing if I keep drawing, until it reaches 100% GPU usage and stops working. And that is on a RTX 3090. On CPU view mode, it stops way sooner/faster, after 3 seconds almost. As soon as I let go and stop drawing, it completes the shape, but only up until the point that it stopped drawing.
Video attached with the problem.
1 vote -
Drop shadow jagged edge on placed images
When applying drop shadows on high quality png or psd images placed into illustrator, the edges end up jagged.
2 votes -
Get familiar pop over on Mac, comes up blank with no buttons to close.
Have seen this on the most recent two updates for Illustrator - currently on 25.3.1.
The help pop up loses its buttons and cannot be dismissed. Have to quit.
1 vote -
Illustrator 25.3.1 Will Not Open
At least two of the computers in our office are having issues with the latest Illustrator update 25.3.1. The program does not open when selecting a file and performing Open With>Adobe Illustrator 2021. The program does not open from the start menu. The program does not open directly from the Illustrator.exe file. If you try to uninstall Illustrator with Creative Cloud, it tells you that you can't because the program is open. If you go to the Task Manager with less detail, Illustrator does not show open, however, if you select more detail, you may see 14 or more processes…
1 vote -
Outline view (ctrl-y) crashes Illustrator 25.3.1 immediately.
I had this problem in verion 25.0, and then it went away with a couple of updates, and now it's back in 25.3.1
Right now, the way it works is that I'll make a thing - anything (eg. just a rectangle), hit CTRL-Y (outline view) and... Illustrator crashes.
Anyone else got this?
1 vote -
Illustrator Crash/Not Running
Operating System: Windows 10
Version: Adobe Illustrator 25.3.1After the last update, some of my documents on Creative Cloud do not open, unless I create duplicate and run the duplicate.
The updated Illustrator crashes more often, specially if I have a lot of layers.
1 vote -
Copy/paste vector: Illustrator → Figma (pastes as raster)
In 25.2 — graphics copied from Illustrator get inserted in Figma as a vector image. In 25.3 the behavior is broken and graphics get pasted as a raster image.
All the settings are the same.19 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Illustrator auto added a level 1 layer to wrap all layers after saving as SVG.
- Windows 10.
- Adobe Illustrator 25.2.1.
- Save any .ai file that has multiple layers as SVG then open the saved SVG file with Illustrator .
- Expected: Keep the same layers as the ai file. Actual result:All layers were wrapped by a new layer automatically.
1 vote -
I can't see my workspace
I open AI and all my tools bar, control bar and work space are disappear.
About tools bar and control bar I can reopen it but work space didn't work and I don't see it again.1 vote -
Pattern swatches behave unexpectedly
Several mentions on the Illustrator user forum about patterns changing (content or color) when copied/pasted:
https://community.adobe.com/t5/illustrator/copy-paste-pattern-fill-keeps-pasting-object-with-former-pattern-not-new-pattern/m-p/12140673#M281278https://community.adobe.com/t5/illustrator/pattern-glitch/m-p/12141847#M281340
and one on uservoice that looks similar:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43695972-artwork-containing-any-swatch-is-changing-color-wh36 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Beta 25.4 – Crashing when in isolation mode (Big Sur 11.4)
I'm running both the Apple Silicon Beta version (25.4) of Illustrator and 25.3.1 via the Rosetta emulator, and having the same issue across both. Huge amounts of lag occur when double clicking an object to enter isolation mode. At first I thought it was because the file I was working on had a bunch of linked images, but now even new files with a single vector object drawn will have the same lag issue. A shutdown of the machine sees a new file operate as expected, until I enter isolation mode, and then the same issue occurs. Close that file,…
1 vote -
Illustrator file management system has has bug.
I categorized my all art work while drag and drop some folder get automatic duplicate my Internet connection is at good speed . This error i face most of the time .
File managing is good but with this bug am frustrated. And the cost that is charging is too much . Just wasting of money , i already had a lots of stuff to manage and this buggy management system of file.This is my last month on illustrator will unsubscribe the subscription,nor recommend any one.
1 vote -
色違いで作ったパターンがコピペされない
MacOS Catalina 10.15.7 Illustrator 2021（25.3.1）
同じ模様のパターンの色違い３つ作成（ABCとする）→
ABCに塗ったオブジェクトをコピー→
別ファイルにペースト→
オブジェクトすべてがAの塗りになり、BCのパターンはペーストされないコピペされないBCを別のオブジェクトに塗り
再度コピペしても、勝手にAの塗りに変換されます。
同ファイル内でコピペしても同じ現象がおきます。19 votes製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「ver.25.3.1 でパターンスウォッチのコピー＆ペーストで予期しない結果になる」問題を修正した、Illustrator 2021（ver.25.4.1）を一般リリースいたしました。
Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。
もし、修正されていないような場合は、コメントをお願いいたします。
今後ともよろしくお願いいたします。
Illustrator チーム
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Kerning Issues with latest update
The last Illustrator update has caused havoc with all of my type placement for files saved under the previous version. I tried to change color modes for a project and all of my text shifted (different now between the digital and print versions). This would seem to be a bug; the kerning gets super tight and some of the empty spaces (just the space character) all but disappear, compacting words together. This is happening all files I've tested with and on a system running Windows 10 (not sure if the same issue exists on Mac environments). Is this something that's…
2 votes -
Export for screens too slow when saving PDF multiple times
I use export for screens to export many artboards in PDF for simple vector artwork like brand assets (brandwithtagline, horizontallogo, verticallogo, symbol, brandblue, brandyellow, etc.) everytime I need to export the same file multiple times for Pantone, CMYK and RGB versions of those same artboards, but every time I export, the time it takes increases. For example: one file with 80 artboards take 0:10s to save each artboard as a separte file in Ai format, but takes 2:00s to save in PDF for first batch, then 2:50s for second batch and gets slower and…
3 votes -
folderAlias.resolve() is broken
can't resolve folder alias in mac os
Environment
macOS 10.13.6
Illustrator CC ver 24.0.1try:
var folderName="untitled folder"
var folderAliasName="untitled folder alias"
var folderAlias=new Folder(Folder.desktop+"/"+folderAliasName)//calling resolve on alias returns file
var resolvedFolder=Folder(folderAlias.resolve())//no..
alert(resolvedFolder.getFiles)//undefined
//test actual folder
alert(Folder(folderName).getFiles)//function...
//seems it points to file
alert(resolvedFolder.constructor)//File (?!)
//just to check
alert(folderAlias.constructor)//Folder1 vote -
Import SVG, crashing illustrator
I'm on MAC and I'm using the latest versin of Illustrator 25.3.1 and when i import an svg (who come Adobe XD), illustrator do not respond and crash.
4 votes -
The white-filled circle arrowhead has some very strange geometry.
The white-filled circle arrowhead in Support Files/Resources/en_us/Arrowheads.ai has two doubled points in the black circle. This results in unexpected imagery when a path is given this arrowhead, expanded, and has further effects applied.
Screenshots: outline view, and outline view with half of each point pair selected and moved down 1pt.
This was discovered in 25.3.1 but I bet it's been lurking there long enough that it predates your current source control tree. :)
2 votes
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