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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8069 results found

  1. Erreur des vignettes/aperçu des calques (layers panel).

    Bonjour, malgré la dernière mise à jour prenant en compte les puces M1 (25.3.1), un bug subsiste dans le panneau des calques.

    L'aperçu en miniature des calques, dans le menu calques, peut ne pas représenter la réalité. Cela intervient après une modification de couleur et/ou un déplacement des calques (disposition) manuellement dans le layers panel, mais n'est pas systématique.

    Cela amène à confondre les calques dans le panneau calques, puis que les îcones/vignettes/aperçus, ne correspondent pas au niveau de la couleur (dans le cas de formes identique ou similaire).

    Hardware: Macbook Air M1 - 7 coeurs - 16go de ram…

    1 vote

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  2. Error en Mesa de Trabajo

    Illustrator me genera doble mesa #25.

    1 vote

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  3. [25.3.1 macOS]Photoshopで作成したpsd画像に日本語のクリッピングパスが使用されていると、Illustratorに配置してもクリッピングパスが反映されない

    再現手順

    Photoshop v21.2.9(2020)やv22.2(2021)など日本語のクリッピングパスでの不具合がないバージョンで、日本語のクリッピングパスを適用したpsd画像を作成。
    Illustrator v25.3.1(2021)で、1で作成した画像を配置するとクリッピングパスが適用されずに配置される。Photoshopでクリッピングパスを欧文にすれば、Illustrator v25.3.1でクリッピングパスが適用された状態で配置される。なおIllustrator v24.3および v25.2.3ではこの不具合は再現されませんでした。

    ※photoshopで作成した画像フォーマットが、eps,tiff.pdfの場合はこの不具合は再現されませんでした。

    動作環境

    macOS Big Sur バージョン11.4

    MacBook Pro 15-inch 2016

    100 votes

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    みなさま、大変お待たせいたしました。

    Illustrator 2021(ver.25.3.1)で発生していた、Photoshop(v21.2.9 や v22.2 など)の日本語名のクリッピングパスでの不具合がないバージョンの PSD ファイルでも、日本語名のクリッピングパスが認識されない問題の修正が完了し、Illustrator 2021(ver.25.4.1)をリリースいたしました。

    Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、お確かめください。

    もし、Illustrator 2021(ver.25.2.3)と同じ結果が得られないような場合は、コメントをお願いいたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

    【追記 – 2021年8月27日】
    Photoshop 2021 が ver.22.5 にアップデートされ、日本語パス名の文字化け問題が修正されました。
    Illustrator でもクリッピングパスが正しく認識されます。
    https://helpx.adobe.com/jp/photoshop/kb/fixed-issues.html

  4. Blue learn box won't go away

    I cannot see part of my workspace because the blue learn box covers up the panels and I cannot get it to go away. How am I supposed to use your program when your supposedly helpful box covers up what I need to see in order to create projects? This is unbelievably frustrating, and I am probably going to have to use some other program to create my logo since I cannot use the work space because of this idiotic blue learn bubble that won't go away and can't be moved, apparently.

    22 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  5. Files take too long to close

    Any opened file takes way too long to close. It used to be fast a couple months ago. Then something changed and every file, even small files take at least 5 full seconds to close. Everything else is fast. Photoshop is fast. The only other program that is slow closing files is InD.
    Already tried deleting preferences, and rolling back illustrator to older version

    Illustrator 25.3.1
    Windows 10 Pro 21H1
    CPU: Ryzen7 3800X
    RAM: 64gb DDR4 3200mhz
    SSD: WD Black NVME
    GPU: Nvidia RTX 2060 super 8gb

    5 votes

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    5 comments  ·  Performance  ·  Admin →
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  6. regolazione spessore tracciati con pantoni diversi

    Buongiorno

    utilizzando illustrator versione 25.3 e 25.3.1 ho riscontrato un grosso bug.

    nello specifico se seleziono tracciati con spessori diversi e pantoni diversi per dare a tutti lo stesso spessore i colori scompaiono e i tracciati diventano tutti trasparenti

    con questa problematica ho dovuto installare la precedente versione di illustrator 25.2.

    attendo vostre grazie

    cordiali saluti
    gianluca d'iorio

    1 vote

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  7. Blue Help window covers controls

    This blue help box (empty) covers controls and i cannot get rid of it.

    2 votes

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  8. Extremely slow to drag items, zoom in and out shows glitches

    Mac OS Catalina, ver. 10.15.7
    MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), 2,3 GHz Quad-Core Intel Core i7, 32 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MB

    Illustrator: 25.2.3

    Illustrator is very slow at times and shows the rainbow wheel when I'm trying to move objects (even simple ones) around the artboard.
    Also when zooming in and out the artwork becomes glitched (shows some fragments duplicated or parts of the artwork disappear). Restarting the program temporarily fixes the issue.

    2 votes

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  9. Colours changing in pattens/ brushes and symbols when copy and pasting within and between documents

    I am copying cads with certain fills, brushes or symbols. When pasted back into the same document or into another document the colours are changing completely.

    1 vote

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  10. Tab forces viewport to jump when panels are docked

    When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.

    1. Load Essentials Classic workspace
    2. Open any document with art in it (the more complex the better)
    3. Press Tab — viewport moves (and it is slow!)
    4. Press Tab again to show all panels
    5. Undock every panel and toolbars to make them float (including Control panel)
    6. Press Tab — viewports stays in place (and it is almost instant!)

    So the position of viewport should not…

    17 votes

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  11. Variable Fonts style order on Character pallete

    When a variable font has an instance (that is not the first master) set as the default, it shows on top of the list and not in its right place. It should not move to the top of the list.
    Please see images.

    2 votes

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  12. Illustrator holds on to DWG/DXF files until it quits

    If a DWG/DXF file is opened, imported or even looked at by illustrator, then those files can't be moved, renamed, deleted or modified at all until illustrator is quit. Windows shows the error "Can't do 'x' because the file is still open in Illustrator.
    Seems to be a 2020/2021 issue as 2019 doesn't do the bug.

    11 votes

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  13. Recent file shows correct file but opens up as older version

    Hi there,

    I am using Illustrator 25.3 (64-bit) on Windows 10 Pro.

    When I open Illustrator and look into the 'recent' panel I see the document I was working on yesterday with all the changes I made (picture 1), but when I click on it, it opens what seems to be an older version of the document and all the changes I made during the day yesterday just disappear (photo2, note the few pages and other changes not showing).

    I know I saved during the day yesterday (as it took a long time to save every time) and clearly remember…

    1 vote

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  14. 38 votes

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    35 comments  ·  Other...  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  15. selected points don't appear to be selected

    When I use the Group Select, or the Direct Select tool, often the "anchors" will don't appear to be highlighted when you click to select. If you then hover your mouse over the points, they once again appear to be selected.
    I've also seen instances of the opposite--when the top left (control panel) states "no selection," yet anchor points appear to be selected. (The points are NOT selected, as any attempt to modify using a menu choice yields a message such as "make a selection first.")

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Info panel displays nonsensical data when selecting part of a graph

    When selecting part of a graph (with Group Select tool), the Info panel shows values that don't make sense. For example, when I select one bar in a graph, X and Y are both 697p, and the width and height are both -2730p6. (The dimensions of the entire graph are 34p11 x 9p5, according to the Info panel.)
    This was present in earlier version (and was reported), and it's still a problem.
    For those of us who use the graph tools, it makes it extremely difficult to work with precision.

    1 vote

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  17. Leading space drop down menu

    Hey Adobe, on my Mac mini m1 the leading space from the contextual menu's is different between applications. See attaches image. I would say the space in PS is OK. Bigger makes the menu's harder to read. ( I'm working in a 4>2k scaled mode on my screen)

    1 vote

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  18. When using optical type feature, since the update it displays the type as if it has no spaces?

    Running version 25.3 on illustrator.

    16.21 indesign.

    Since updating me and a few people i know who also use the software across indesign and illustrator have seen when using the optical type feature, it displays the type as if it has no spaces? Type treatment is thrown off to what is traditionally correct. Please fix this! This will have a massive knock on affect with branding agencies if rules are changing regarding such simple things.

    18 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  19. brush reverting every time

    brush keeps dropping selection and reverting to what ever it feels like using. Spent weeks trying to find solution online...tried turning on off "keep art basic appearance". Nothing works. You shouldn't be able to charge absurd subscription for software you can't produce work with. It feels like adobe keep bringing out new updates to justify cloud software but I have reached the end of my tether with adobe. The ipad version doesn't sync....i lose work, problems with desktop version. I HAVE HAD ENOUGH!!!!!!!!! please please please just go back to one time license software were things work as they should.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  20. Crashing the files when you fetch the file from server

    Crashing the files when you fetch the file from server after newly update came few day back.

    1 vote

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