8134 results found

1. I can't delete or merge swatches.

   I have 4 separate issues, all stemming from the swatches panel:
   1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
   2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
   3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
   4. Using the command "select all unused," and then trying to delete the batch, doesn't work regardless of whether I click the trash symbol or use the flyout menu.

   These issues are making it maddening to set up production artwork for a client because I obviously want to limit the colors in the swatch panel to the colors that are used in the document.

   It's like Illustrator is "remembering" colors that were active in previous versions of the file, and is preventing those global swatches from being deleted or merged even if there is currently no artwork with the swatch applied (I triple checked).

   One experiment I've tried is to save a new version of the file, delete all the artwork except for one shape with pure black and one shape with pure white. If I then try the "select all unused" and delete, it deletes most of the swatches, but keeps the ones with the red slash (see attachment).

   As always, I feel compelled to ask, why are we the users forced to pay a premium for design software that is full of persistent bugs?

   I'm on Illustrator 29.6.1 on an iMac running OS 13.7.6.

   I have 4 separate issues, all stemming from the swatches panel:
   1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
   2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
   3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
   4. Using the command "select all unused," and then trying to delete the batch,… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Illustrator sometimes reports the font is not installed but then finds it on its own

   Boa tarde, há uns dias abri um documento que dizia que o tipo de letra estava ausente e hoje ao abrir dizia que já tinha o tipo de letra utilizado naquele texto. Sendo que não instalei a fonte nem passei nenhuma ficheiro da mesma de um pc para o outro, podem dizer-me se isto é normal ou se há algum bug no vosso programa?

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   Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Illustrator crashed, the file was not recovered

   ******* buggg thingy
   I was working on a file for more than 4 hours and suddenly my adobe crashed and all of my works were gone like a joke. It got relaunched and I couldn’t find my works it’s vanished.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Wrong appearance of Drop Shadow effect with text object (non-English characters).

   Wrong appearance of Drop Shadow effect with text object. It looks like effect use incorrect regional standards settings separate from the text itself causing the shadow looks like complete other characters .

   Also, if you turn off BLUR in DROP SHADOW, the shadow becomes normal. And this does not happen with all fonts.

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   Need More Info  ·  4 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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5. CMYK colors get recalculated in a document with color mode changed from RGB to CMYK, using Color Picker

   According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

   There are easy steps to reproduce this problem from scratch.
   1. Create a new RGB document, using Web Document Profile
   2. Go File > Document Color Mode > CMYK
   3. Create a rectangle
   4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter while being in the last K field.
   5. Open Color Picker again and check the values.

   Expected — CMYK 15-30-45-15.
   The one I get, using my Color Settings, is 21,15-32,8-47,81-7,71

   If I enter these same values in Color panel — they get accepted fine.
   Sometimes the Color Picker becomes sane and stops converting, but I haven’t figured out actions needed... perhaps something with the order of focusing fields?

   My guess is that somehow Ai treats the HEX field as the last selected one (even though it’s not), adn uses the value in it as the final choice...
   Please fix.

   According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

   There are easy steps to reproduce this problem from scratch.
   1. Create a new RGB document, using Web Document Profile
   2. Go File > Document Color Mode > CMYK
   3. Create a rectangle
   4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Major Bug: Illustrator "undo"s randomly the last step (transform, move and copy using "alt")

   Adobe Illustrator does randomly revert the last transformation. Sometimes it reverts movement, sometimes scaling, sometimes copy and moving using "alt".
   This bug makes impossible to work with it.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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7. Duplicate Artboards will always fail if even one artboard exists near the right edge of the canvas

   en

   Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.

   It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.

   The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.

   Environment

   • macOS 12.7.5
   • Illustrator 2025 (29.6.1)

   Steps to reproduce

   1. Open the attached file "duplicate_artboards.pdf(ai)"
   2. Select Artboard 1 and execute "Duplicate Artboard"

   Actual result

   The error message "Cannot create Artboard outside the canvas. Please rearrange and try again." appears and stops.

   

   Expected result

   The artboard is duplicated with the Y coordinate shifted down and the X coordinate aligned with the left edge of the previous artboard row.

   Workaround

   Select the artboard with the Artboard tool, then copy and paste.

   Attachments

   • duplicate_artboards.pdf
   • duplicate_artboards.png

   ---

   ja

   「アートボードを複製」は、アートボードがカンバスの右端近くに1つでも存在すると必ず失敗します

   アートボードパネルにある「アートボードを複製」コマンドを使ってアートボードを複製する際、書類内に1つでもアートボードがカンバスの右端近くにあり、新しいアートボードがカンバスからはみ出す座標になると失敗します。

   Y方向に折り返して複製することができません。そのため、そういったアートボードが書類内にあるときは永遠に複製が成功することはありません。

   アートボードのコピー＆ペーストや、「新規アートボード」では折り返して生成することができるので、「アートボードを複製」もそうなるのが、予期する結果です。

   環境

   • macOS 12.7.5
   • Illustrator 2025(29.6.1)

   再現手順

   1. 添付したduplicate_artboards.pdf(ai)を開く
   2. Artboard 1を選択し「アートボードを複製」を実行する

   実際の結果

   「カンバスの外側にアートボードを作成できません。再配置を行って、もう一度実行してください。」とエラーが出て止まります。

   

   予期する結果

   Y座標を下にずらし、X座標は前のアートボード行の左端に合わせてアートボードが複製されます。

   回避策

   アートボードツールでアートボードを選択した後コピーし、ペーストします。

   添付ファイル

   • duplicate_artboards.pdf
   • duplicate_artboards.png

   en

   Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.

   It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.

   The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.

   Environment

   • macOS… more

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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8. Crash when minimised on file open

   When AI is minimised in Dock (latest MacOS), using right-click File, Open with in Finder causes AI to crash with no dialog. The AI window briefly opens before crash. AI v. 29.6.1

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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9. Document’s dimensions are 10 times larger when printing

   Illustrator calculates dimensions incorrectly.
   The problem is when printing from Illustrator.

   There is no problem saving the file and placing it in ONYX.

   Incorrect settings for mm and cm units

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   Need More Info  ·  1 comment  ·  Print  ·  Delete…  ·  Admin →
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10. Illustrator "froze" when adjust object in transform panel

    1. Mac Mini 2024 (Sequoia 15.5)
    2. Adobe Illustrator 2025 (29.6.1)
    3. Tried moving the selected object using "Transform" panel - X,Y value
    4. Adjusted the "Y value" by 1mm - the app dialog "Progress - Transforming Objects..." pop up and nothing happen, app just froze.

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    Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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11. Generative AI patterns not lining up

    When generating a pattern, the edges do not line up. It does not actually generate a usable seamless pattern.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. Live Paint settings reset on restart

    Whenever I open Illustrator the settings for Live Paint reset themselves.
    I.E. I double-click on the tool, set the swatch preview to off and highlight on, but next time I open Illustrator swatch preview is back on and highlight is off.

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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13. Pen’s rubber band lies when I try to continue a path with with an unnecessary handle

    Please take a look at this file and the GIF attached.
    Try these steps:
    1. Grab Direct Selection and select the inner arc segment only
    2. Cut it
    3. Delete the rest
    4. Paste the segment back (I used Paste in Front)
    5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path — that’s why steps 1-4 are required)
    6. Pick Pen tool (make sure you have Enable Rubber Band for Pen Tool enabled in Preferences > Selection & Anchor Display) and click the top point

    What should happen:
    the unneeded handle should be immediately removed and the rubber band should be straight, matching the result we get when placing a new point with the tool.

    What happens:
    ...the top point is the 'point 0' of the path, the starting point. When I click, Ai reverses the path internally, making it the last point of the path, to add a new point at the end — an expected behavior... but it seems like while flipping it, the data of the handles doesn’t get updated in the proper moment, and the rubber band grabs the reversed direction of the handle!

    If I revers the path with Object > Path > Reverse Path Direction before step 6 — no problem happens.
    If I click the point at the bottom instead of the one at top — no problem happens.

    The issue is old, and I was able to make it happen with CC2017.
    It doesn’t happen often (for me it’s like once a month), but Ai has way too many bugs and I am quite tired.
    Please fix.

    Please take a look at this file and the GIF attached.
    Try these steps:
    1. Grab Direct Selection and select the inner arc segment only
    2. Cut it
    3. Delete the rest
    4. Paste the segment back (I used Paste in Front)
    5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path —… more

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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14. Cuando necesito arrastrar un objeto, se congela el programa

    Cuando necesito arrastrar un objeto, se congela el programa, incluso cuando son objetos livianos, como vectores.

    Windows 11 Home
    Illustrator 29.6.1 (64 bit)

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    Need More Info  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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15. Shift+Dragging an Object doesn’t constrain it

    Dear Adobe, if I wanted to nudge an object across the screen with the arrow keys to retain it's current horizontal/vertical alignment I would be designing everything in Microsoft applications. Please, PLEASE, PLEEEEEEAAAAAASE fix the Shift+Drag position constraint, it hasn't worked for over a year, and I'm losing my mind.

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    Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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16. 2025 Paragraph styles broken opening files created in previous versions

    Opening up previously formated files (2024) with Character/paragrah styles applied is useless in 2025!

    2 votes

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    Need More Info  ·  7 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Curved paths not honouring guide styles / Guides are not dotted

    When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.

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    13 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Works as expected in Beta 30.0.0.114.

    Please test the fix to make sure it’s ready to be pushed into the general build.

18. JPG werden nicht mehr exportiert

    Seit einer Woche lassen sich aus der .ai Datei keine .jpg mehr exportieren. Hierbei erschein keine Fehlermeldung. Es erscheint einfach keine .jpg Datei. Dieser Sachverhalt tritt einzig bei .jpg. auf. PDF lassen sich weiterhin exportieren.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. PARM error with Bounding Box or Free Transform when scaling an image

    I just started to get this error... on the newest version of Illustrator 29.6.1 ...when trying to scale an image up/down in size...

    Any good ideas how to fix?

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    3 comments  ·  Layers  ·  Delete…  ·  Admin →
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20. Request for Improvement: Kerning Delay with Complex Background Data in Illustrator 2025

    I am experiencing performance issues with Adobe Illustrator 2025 (latest version) in the following environment:

    Environment: MacBook Pro 2024 (32GB RAM, SSD), macOS Sequoia
    File Setup: Approximately 30 artboards with the same complex background (vector data or high-resolution images)
    Issue: Kerning and text spacing adjustments result in a ~1-second delay per operation. Hiding the background does not resolve the issue, but removing it eliminates the delay.

    Attempted Solutions:
    Disabled Navigator panel and layer thumbnails
    Toggled GPU performance on/off

    Request: Please optimize performance to ensure smooth kerning operations even with multiple artboards and complex background data.

    2 votes

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    Need More Info  ·  2 comments  ·  Performance  ·  Delete…  ·  Admin →
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