Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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¿Estás conectado a internet?
La función de compartir documentos no me carga en Illustrator, cuando intento darle en la opción compartir se queda el recuadro en negro y quiere cerrar sesión y me dice que no estoy conectado a internet, alguna solución para eso?
1 vote -
GPU performance enabled, but Illustrator is still using CPU at 100%?
Greetings, I have a 4070 ti and an AMD Ryzen 9 5900x (12 core) with 64 gb of RAM config, windows 11 machine. I have resetted the config files (deleted all the folders there), whenever I open a project that has 3d materiales and objects in it, illustrator refuses to use my GPU, despite having all the relevant boxes ticked in preferences. Here is a screenshot of whats happening. I am a CC subscriber and using the latest version (27.6.1 64bit). My video card should be able to handle any 3d task I set to it silky smooth, just applying…
1 vote -
Illustrator CCC23 crashes when clicking scrollbar in the Layers Panel
I use a Wacom Intuos Pro Small Tablet on an M1 Max Macbook Pro running macOS 13 Ventura. I have the buttons on the tablet's pen mapped to specific keystrokes when using Illustrator CC23, which forces me to click the scrollbar to scroll within the Layers panel. 95% of the time, using any part of the scrollbar crashes Illustrator. This was never the case with previous versions and is very frustrating because using the scrollbar is now second nature to me and is very difficult to avoid.
1 vote -
1 vote
It is pretty unclear what is happening.
Can you please provide more info?
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Save Each Artboard to a Separate File waits until end to save all files at once.
When using the option to save each artboard to a separate file, illustrator keeps all the saved files as TMP files and doesn't finalize them until all artboards have already been exported to the TMP file. This isn't an issue for small files with a few artboards but causes delays with larger files / number of artboards because the AI files are all saved out at once at the very end of the process.
It would be more efficient for some workflows if the AI files were finalized along the way so that they can be further processed by others…
2 votes -
Add scrollbar to the Image Trace panel
The 3d panel has a scrollbar, but the image trace hasn't.
12 votes -
app.preferences.setIntegerPreference() does not work
app.preferences.setIntegerPreference("rulerType", 0) changes the selection in the GUI but doesn't actually apply the change to the document.
I still have to go into the GUI preferences, change the units to something else, then back to inches and close for the change to actually apply to the current document.
3 votes -
100% View is Inaccurately Sized - Wrong Monitor Resolution Detected?
This is marked ad fixed in older bug reports, but it is still an issue in 2023.
When viewing my artwork at 100% Display, it is not accurate. The document I will refer to for this example is a 6"x9" postcard. The settings I have tried and the actual results are below:Edit>Preferences>Display Print Size at 100% Zoom is checked
Result: ≈7.5"x11"Edit>Preferences>Display Print Size at 100% Zoom is not checked
Result: ≈5.25"x8"Tried both of these settings with the "View Actual Size" shortcut, they rendered the same results.
So currently, the only way for me to actually see the…
2 votes -
Changing color doesn't work sometimes
This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.
Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
To resolve this, I have to choose "None" as the color, and then choose the color I want.2 votes -
Appearance panels not consistent
For some reason, the two ways to inspect the Appearance of the selection do not reflect the same information.
In the small panel a triangle with an exclamation mark appeared to make note of the fact that two strokes are applied and I should check the Appearance panel.. Why not show the correct Appearance information in all Appearance panels?
See screenshot.
1 vote -
プロパティパネル等のテキストボックス内のテキストが切れる
macOS11.6.8・Windows10Pro 21H2
ver.27.5プロパティパネル等のテキストボックスに入力の際、テキストがボックス内に収まらず数値を確認しずらい。環境設定でUIスケールを小さくすると表示はましになるが、一部がテキストボックスのエッジにかかってしまう。UIスケールを大きくするとベースラインが大きくシフトし上部が３割程度隠れてしまう。
再現手順
1.ドキュメントを開く
2.プロパティパネルを開き、ドキュメント上のオブジェクトを選択する。
3.パネル内のテキストボックスの数値の上部または下部が切れて表示される。期待する結果
各テキストボックス内の数値が切れずに表示される。現状
テキストボックス内の数値が切れて表示される。これは、以前からの不具合でUIの設計が元々欧文フォントで行われ、ローカライズの際に日本語フォントに置き換えた際に日本語フォントに最適化されない事が原因ではないかと考えます。以下のコミュニティーページに参考になる情報があります。
※添付の画像はUIスケールを大きくした場合のものです。
6 votes -
Isolation mode requires more than 2 clicks
I have to double click several times to enter isolation mode when an asset is in multiple nested groups.
It was not apparent I needed to double click multiple times to drill down into subgroups until writing this feedback and observing the program much more closely.
I was trying to enter isolation mode by rapidly clicking on the element I wanted to isolate, but Illustrator does not drill down into a deeper group unless there is a pause in clicks. It is therefore possible to click on an element 10-20 times in quick succession which is interpreted as only a…
1 vote -
Illustrator window moves behind all other windows when you reposition the frame
When selecting a window in Illustrator it immediately falls to the background as I move it around. VERY obnoxious.. this is also happening in Photoshop.
Mac Studio, 64gb, Ventura 13.2.1, latest version of AI and PSD.
5 votes -
Unknown error when placing PDF in illustrator
An unknown error occurs when placing PDF files into Illustrator. This appears to be an M1 issues as it does not occur on the Intel platforms or when I launch the Intel version on the M1 System.
4 votes -
6 votes
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Freeform gradient gets stuck on color stop mode
I created a circle with a freeform gradient and when I tried to deselect the gradient, it would not deselect the color stops inside the gradient. Even when I had another object selected and tried to change the fill color, it said "color stop" was selected to fill in the top left corner. I also tried switching to my other open projects and the problem was still occurring even in projects with no gradients.
1 vote -
Program closes when opening documents or creating new ones!
HELP PLEASE! Ilustrator starts but it doesn´t allow me to open any document nor create a new one, it closes and doesn´t give me any error code. It´s been a week now and a can´t find a way to solve it. i have tried 27.5 version and many others like 26.5, 26 and the problem continues.
I´ve tried reseting preferences, upgrading and downgrading versions, reinstalling and this keeps happening.
Photoshop, after effects and all other programs work perfectly fine.
Drivers, graphics and controllers don´t seem to solve nothing either.
1 vote -
SVG keywords do not save
When i add keywords in bridge but edit the SVG in illustrator the keywords will not remain after i save the document.
1 vote -
Can't import complex file into new layout - Unknown error
Hello, we can't import complex file inside Illustrator since we switched to Mac Studio M1. Is there any incompatibility with the hardware ? The same setup (OS + AI version) works on Intel based Macs.
Setup : Mac os Ventura 13.4 - Mac Studio Apple M1 Max - Illustrator 27.6 (doesn't work on older version either)
1 vote -
compound paths and gradients
So I made a pie chart, then applied 3D, expanded its appearance, and then made it a compound path to apply a gradient to it and it has been **** on earth to work with. It has funny artifacts that I can't even edit or look at. One of the elements fills the element with the gradient instead of just the outline. I managed to fix it by moving it around and playing with it but it will probably happen again.
1 vote
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