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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. Text gets reset to the default style when pasted (looses its formatting), on Mac

    Team I am not able to copy paste a modified style for the text. Can you look at the issue. I am using IMac.

    1 vote
    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. the documentation website shows the documentation for a brief moment then redirects to a ******* sign-in page. I hate that

    i just need to read an answer to access some basic functionality in this baffling inscrutable ever-changing nightmare monstrosity, and the official documentation site has started redirecting to a sign in page and the back button doesn't work. i feel like you should know humans experience this and experience anguish because of it every day. i /know/ that this happens because someone needed to make a number go up in a spreadsheet. sincerely, **** that person with all my heart. thats my idea
    everyone else have a good one

    1 vote
    0 comments  ·  Learning and Help  ·  Admin →
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  3. Open/Save dialog box hidden

    I have a dual monitor setup, 4K via USB-C, and the built-in display on my MacBook M1 Pro. The Illustrator window is on the top 4K display and the dialog box appears on the lower built-in display. Whenever using the creative cloud window open/save, only the top bar of the dialog box is visible at the very bottom of the built-in display. I have to pull it up in order to see and use it. This does not happen when using the MacOS open/save dialog box.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  4. Multiple Artboards X and Y axis not resetting

    This is a new issue: normally the X and Y axis reset when you click on an alternate artboard but recently, it's maintain the X and Y of the first artboard. My sample is a 4"x4", 4-artboard layout, and the shape is on artboard 2, horizontal to artboard 1.

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  5. Effects gallery not working on Mac, It did work but after last update its not doing anything

    I am using a Mac and since the last update for illustrator my effects are not working, It doesn't do anything.

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  6. Illustrator Nonstop crashing

    Illustrator crashes often throughout the day. Mac Studio M1 Ventura 13.2 128 GB Ram 4TB HD, Illustrator 27.X.

    Happens often after pasting artwork from other files and then moving the pasted artwork.

    This is happening on multiple Mac Studio's with designers working on different files.

    Files are local on their desktops.

    We reset preferences files, cache etc.

    This is a really critical issue.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  7. コンピューターに保存時、ファイル名を作成する際、シフト+テンキーを使うと保存画面がリセット

    コンピューターに保存時、ファイル名を作成する際、シフト+テンキーを使い、テキストの一部を選択しようとすると保存画面がリセットされてしまう。Creative Cloudに保存時には発生しない現象。

    1 vote
    Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Illustrator 27.2 super buggy (MacOS)

    Had serious issues at opening (took too long) and saving (failing) with 27.2 version. Switched back to 27.1.1

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  9. Smart Object from Illustrator to PS not working after Mac Ventura 13.2.1 update

    Copy and pasting a vector file from Illustrator into Photoshop as a smart object no longer saves the way it used to. In Photoshop, when I wanted to make a change to the smart object, I would double click on it in the layers panel, it opens in Illustrator, make a change, cmd + s to save, back to Photoshop and the smart object would update. Now after updating to Ventura 13.2.1, the process is the same, but after saving and returning to Photoshop, my fonts show up differently. Screenshots included.

    1 - Smart Object in Photoshop
    2 - Making…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The problem got resolved when fonts got activated for Photoshop in the font manager app.

    It seems that for some reason Photoshop does not warn users about missing fonts in smarts, although it should not be relevant, since Ps reads the PDF content from a smart to render it...

    Needs further investigation. If you have updates on this — please comment.

  10. PROBLEM Mixing and changing swatches colours in the file...

    We are currently designing on about 250 designs witch we have in the same file as different art boards. In the swatches panel we have created two different groups of colours (each group has 8 swatches). We design in each art board (for example Art 1) with one of the group colours (lets name it A). When we finish colouring Art1 we copy the design in the next art board Art2 and now we colour it using the other group (lets name it B). We save the file and the next day when we open it we find that the…

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  11. Glitch signs introduced by illustrator when opening a plot created by R

    Hi everyone,

    I mainly use Illustrators to manually edit plots/figures created by R (a statistical programming tool). R creates PDFs which can (normally) be opened and edited using Illustrator.

    However, I recently encountered a strange bug. My plots look just fine when I open the PDFs using Acrobat Reader, but they contain glitch signs instead of points when I open them using Illustrator 2023.

    I am attaching a (zoomed in) picture showing these symbols. If anyone can help, that would be very appreciated :).

    1 vote
    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. Edges of a fill are rendered rough and innacurate

    Smaller circle is roughen, not smooth. This is really annoying since I'm working on a logo for a client and it has to be precise.
    This is really annoying. that wasn't the case last week... I updated to the latest version today.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. cannot open file/ missing file in adobe illustrator

    my file missing n i can't open my file back even though i already save all

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Illustrator freezes at the moment of saving a file with "Save as"

    At the moment of saving the file with "Save us" the pup up window freeze and the whole Adobe Illustrator also stops working. To be able to do something I need to "Force quit". But the action of "Save as" will not work, therefore I can not save my documents.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  15. Slopes of anchor points corrupted after opening PDF file

    When I open a PDF in Adobe Illustrator that was created in Adobe Photoshop, the slopes of the anchor points of a shape are corrupted. The interpolation between the anchor points doesn't seem to work properly at some point, see screenshot "Illustrator-Photoshop-Comparison.jpg". As a result, the shape looks deformed and egded, as if drawn with a shaky hand.

    I don't know if it's due to the export from Photoshop or the import in Illustrator. The PDF is displayed correctly in Adobe Acrobat Pro. When I open the Photoshop PSD file in Illustrator, the paths are correct.

    Does anyone know this…

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  16. All user interface text is replaced with "[?]"

    All the UI elements show "[?]"

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  17. [Bug] "Print As Bitmap" (unchecked) checkbox is not honored.

    When I uncheck "Print as Bitmap", it is not honored at all, in any circumstance:
    a) In the Summary, it gaslights me.
    a) When I press Done and reopen, it's checked again.
    c) When I print, the graphics come out jagged, which tells me it is being processed with Print as Bitmap.

    I'm on AI Version 27.2, just updated.
    Apple M1 Max, MacOS 13.1

    1 vote
    0 comments  ·  Print  ·  Admin →
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  18. Bounding boxes disappeared

    Since updating to Version 27.2 all the bounding boxes have disappeared. To resize objects I can only put numbers in the Height and Width text boxes or click and drag individual anchor points with the Direct Selection tool. There is no way to click and drag an entire object to resize it. Late yesterday, even the anchor points disappeared, but closing and reopening Illustrator brought them back.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  19. Color UI won't stop auto filling in shapes with a last used color

    I don't know if this is a bug or not, but ever since updating to Illustrator 27.2, the color picker in the color UI (after holding shift + click) won't stop auto filling in selected shapes with the last applied color used to fill in a previous shape. This is very frustrating and significantly bogging down workflows.

    Running on MacOS Monterey version 12.0.1 using Illustrator version 27.2

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  20. Adobe Fontが時々使えない

    契約は問題ないはずなのですが、Adobe Fontが時々使えなくなり、既存フォントで置き換えられてしまい、しばらく利用できなくなります。

    1 vote
    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Admin →
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