8229 results found

1. Certain line gets invisible with GPU preview on

   Certain line vanishes when GPU preview is turned on.
   Win 7x64 Nvidia Quadro K620.
   Attaching both animation and file.

   15 votes

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   No longer happens in latest releases

2. Drag-n-drop across documents to locked layer warning

   Please see the animation.

   I have two documents, one with current layer is locked.
   When I try to drag my artwork from other document (in this locked layer, about which I very often don't remember), AI should have said something about 'You are attempting to paste or drag into one or more layers that are locked or hidden. Do you want to unlock and show all appropriate layers?'...

   But in my case it does not.
   I remember seeing it from time to time, but often it stops appearing.
   I have nothing as result, no warning, no message, nothing.
   And it's even worse — when artwork is quite complex, AI TRIES to drag it, PC spins its gears, it takes time, it changes cursor to busy, and then — nothing.

   Kinda related to this:
   https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32075545-i-can-t-paste-into-a-new-layer

   And yes, I remember I said this earlier somewhere, but please, make some modal key to maintain coordinates while dragging from one document to other. Dragging is faster than 'Copy+Paste in front', but it's never is done in place. Please, fix this.

   Please, fix everything.

   Please see the animation.

   I have two documents, one with current layer is locked.
   When I try to drag my artwork from other document (in this locked layer, about which I very often don't remember), AI should have said something about 'You are attempting to paste or drag into one or more layers that are locked or hidden. Do you want to unlock and show all appropriate layers?'...

   But in my case it does not.
   I remember seeing it from time to time, but often it stops appearing.
   I have nothing as result, no warning, no message, nothing.
   And it's… more

   15 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

3. Both Free Transform tool and bounding box treat narrow objects wrong

   I don't use bounding box. It messes with my corner and middle points, it occasionally resizes my art when I just want to drag it by it's side and so on — so I always turn it of.

   When I need to scale anything, I pick up Free transform tool.
   Alas, both of these marker-ish tools have same problem — they treat narrow objects completely WRONG.

   See the file attached.
   For example, I have a perfectly aligned and sized magenta strip.

   First, I try to use Free Transform tool to make it taller. AI transform my path not from the top edge of the PATH, as intended, but from the top edge of the FRAME, which is taller than my path because of this large markers.
   This is ridiculous.

   Next, I undo my changes and turn on bounding box.
   It does the same thing.

   Kinda related ti this one:
   https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32277853-free-transform-tool-is-still-broken

   This is very-very-very stupid bug to have :(

   I don't use bounding box. It messes with my corner and middle points, it occasionally resizes my art when I just want to drag it by it's side and so on — so I always turn it of.

   When I need to scale anything, I pick up Free transform tool.
   Alas, both of these marker-ish tools have same problem — they treat narrow objects completely WRONG.

   See the file attached.
   For example, I have a perfectly aligned and sized magenta strip.

   First, I try to use Free Transform tool to make it taller. AI transform my path not from the… more

   15 votes

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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4. Preferences reset to default... EVERY time I open Illustrator

   Every time I open Illustrator, all preferences are reset to the defaults. EVERY preference, EVERY time. I've saved custom workspaces, keyboard shortcuts, etc. and those are available to be activated, every time I open the application.
   Using AI CC 2018 (22.0.1) on Windows 7, with Cloud disabled.
   I do NOT have the option to install the latest patch; I don't even have access to menu item "Check for Updates."
   Would be EXTREMELY helpful if Adobe would make the list of fixes for each patch available. I have no way of knowing when there's been an update, or what was patched in any update.
   This is the buggiest version of Adobe software (Illustrator and InDesign) I've ever seen. I've been using ALL the core Adobe apps since their initial release (1980's, 1990's).

   Every time I open Illustrator, all preferences are reset to the defaults. EVERY preference, EVERY time. I've saved custom workspaces, keyboard shortcuts, etc. and those are available to be activated, every time I open the application.
   Using AI CC 2018 (22.0.1) on Windows 7, with Cloud disabled.
   I do NOT have the option to install the latest patch; I don't even have access to menu item "Check for Updates."
   Would be EXTREMELY helpful if Adobe would make the list of fixes for each patch available. I have no way of knowing when there's been an update, or what was patched… more

   15 votes

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   25 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issues seems to happen again in 28.0 and 28.1

   The team is now aware of the bug.

   Still — please comment and upvote to help the team to get statistics on the magnitude of the problem.

5. Dropdown for stroke width in Appearance says 'mm' when units are 'px'

   AI 22.0.2
   All units are set to 'px'.
   Appearance stroke width dropdown says 'mm'.
   Stroke same dropdown says 'px' all right.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

   Closing this report as this no longer happens in latest versions (24.1.3)

6. Wrong raster exported with combination of mask, gradient and brush

   I have path with a stroke applied to it.
   Stroke is gradient, applied 'within'
   One point of this gradient has opacity 0.
   This path has mask.
   Mask applied as inverted and clipping.
   Inside this mask I have path with dash brush applied to it.

   All of this looks fine inside AI.
   When I export a picture with Save for web (try other exports yourself, I don't use them) — AI doesn't see mask.

   See animation and artwork attached.

   15 votes

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   Need More Info  ·  0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Laggy Performance with Rulers turned on

   Enabling rulers degrades AI performance, especially with regards to Smart Guides and object mouseover highlighting.

   The effect is the same whether GPU preview or CPU preview is used.

   Attached is a sample file with a few hundred rectangles.

   With Rulers off, mousing over the objects results in immediate highlighting of every object, and immediate Smart Guide anchor/path annotations.

   With Rulers on, mousing over results in missing highlights - AI can't keep up and only displays highlights and annotations intermittently.

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   15 votes

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   7 comments  ·  Performance  ·  Delete…  ·  Admin →
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8. Properties panel does not scale in width

   In Illustrator CC 2018 (Windows), the Properties panel does not scale in width, so it can not be grouped with other panels (when switching, all panels become equal to the Properties panel in width).

   In the transformation section of the object in the Properties panel, you can not change the size proportionally using the Ctrl + Enter shortcut. In the Transformation panel, you can do this.

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   6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Hide text highlighting on "Hide Edges" (CMD+H)

   This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.

   In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.

   The "big deal" here is when you are trying to see the color change take effect for only highlighted characters. As it is now, you have to highlight, change color, "escape" (or whatever you call it) the editing mode and view the change, because when the text is highlighted, the text and background around the text (the highlighted area) are NOT the "real" color and you can't see what the new color looks like on the design without exiting the editing mode.

   Thankfully, at least there is a workaround, which is to disable GPU Performance, but (and I know this sounds crazy), I would like to keep the benefits of GPU acceleration while ALSO being able to change text colors and see the effect...

   COME ON GUYS... this has not worked since CC 2014... 3 YEARS AGO!!!

   COME ON GUYS...

   This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.

   In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.

   The "big deal" here is when you are trying to see the color change take effect… more

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   20 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  Anish Kumar responded

   Hi,

   Thanks for reporting this bug Illustrator Team really appreciate this.
   We are able to reproduce this issue in house and we are investigating it .

10. Could not read file because the plug-in did not understand this file

    Not sure what is happening. I was able to open files before but now I receive a message

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    19 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Document recovery is now built inside Illustrator to recover incomplete/corrupt documents. Illustrator first tries to fix and open the native Illustrator document, if that fails then the PDF part of the document is recovered if it is available. Illustrator shows message to the user if any of the above attempts fails to recover the document.

11. Stroke scaling bug in Illustrator even with “Scale Strokes & Effects” enabled

    Hi Adobe team,

    I would like to report an issue regarding stroke behavior in Adobe Illustrator.

    Even with “Scale Strokes & Effects” enabled in both Preferences and the Transform panel, the stroke weight still changes incorrectly when scaling objects. When scaling down, the stroke becomes thinner than expected, and when scaling up, it becomes thicker than it should.

    I noticed that normal strokes behave correctly, including strokes applied in the Appearance panel. However, the issue occurs when I group two or more objects (text/shapes) and then apply a stroke via Appearance on the group. Once the group is scaled, the stroke scales incorrectly.

    This behavior did not happen in earlier versions. On Illustrator v29.5, everything works fine — this issue started to appear in v29.6 and above, and continues in v30.0.

    Troubleshooting steps I’ve already tried:

    • Verified “Scale Strokes & Effects” is enabled
    • Reset Illustrator preferences
    • Cleared cache and restarted the app
    • Tested on multiple files (new and existing)
    • Tested both GPU and CPU preview
    • System reboot

    The issue still persists and affects my workflow, especially when working with icons and UI graphics that require precise stroke consistency.

    System details:

    • OS: Windows 11
    • Illustrator version: 30.0 (v29.5 works correctly; issue starts in v29.6 and above)

    If needed, I can provide a screen recording and sample file to help reproduce the bug.

    Thank you.

    btw. the video attached already enabled ''scale stroke and effect''

    Hi Adobe team,

    I would like to report an issue regarding stroke behavior in Adobe Illustrator.

    Even with “Scale Strokes & Effects” enabled in both Preferences and the Transform panel, the stroke weight still changes incorrectly when scaling objects. When scaling down, the stroke becomes thinner than expected, and when scaling up, it becomes thicker than it should.

    I noticed that normal strokes behave correctly, including strokes applied in the Appearance panel. However, the issue occurs when I group two or more objects (text/shapes) and then apply a stroke via Appearance on the group. Once the group is scaled, the… more

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    14 votes

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    16 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have the fix available for this in version 30.1 and later. Please try at your end and let us know your observations.

12. Font styles applied to portions of text 'slide' / shift positions when area type overflows

    Illustrator 29.7.1 on Mac Ventura 13.5.2 (22G91)

    I dont' know whether it's related to this current issue, but now I have parts of my text that change appearance when I'm trying to change the Font weight of another part, or when I try to type more text.

    The workaround I have found it copy-pasting the text into a new Textbox. But still, this needs to be fixed.

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    14 votes

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    9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue in latest Illustrator release - v29.8.1

    Please update to this version and let us know any observations.

13. アートボード左上の角に丸が表示される ／ Brush tip shape appears in top-left corner of the artboard

    再現手順
    1. Illustratorを起動して新規ドキュメントを作成する
    2. ブラシパネルでカリグラフィブラシのサムネイルをクリックする
    3. アートボードの左上の角を確認すると、ブラシの先端形状の丸が表示される

    回避策
    - ブラシツールに切り替えてからカリグラフィブラシのサムネイルをクリックすると丸は表示されない
    - 丸が表示された後でも、ブラシツールに切り替えると消える

    一度でもブラシツールに切り替えれば、その後はIllustratorを終了するまで、新たな別のドキュメントを作成してもこの丸は出現しません。

    • MacOS14（Sonoma）+Illustrator2025（29.5）で確認
    • Windowsでも同様の手順で再現するそう
    • これまで再現条件が分からず報告出来なかったが、2022年の時点で既に発生しており、現在まで改善されないままである

    表示が煩わしいのみで特に大きな実害はありませんが、さらに古いバージョンでは発生しなかった不具合です。できるだけ早い解消が望まれます。

    ---

    Steps to reproduce:

    1. Create a new document in Illustrator.
    2. In the Brushes panel, click a Calligraphic Brush thumbnail.
    3. A round shape appears in the top-left corner of the artboard.

    Workaround:
    - Switching to the Brush Tool before clicking the brush prevents this.
    - Switching to the Brush Tool after the shape appears will remove it.

    After switching to the Brush Tool once, it won’t appear again during the session.

    Notes:
    - Reproduced on macOS 14 (Sonoma) + Illustrator 2025 (v29.5).
    - Also confirmed on Windows.
    - This bug has existed since at least 2022 but was hard to report due to unclear steps.

    It's not harmful, but it didn’t happen in older versions and can be distracting.
    → Hoping for a fix!

    再現手順
    1. Illustratorを起動して新規ドキュメントを作成する
    2. ブラシパネルでカリグラフィブラシのサムネイルをクリックする
    3. アートボードの左上の角を確認すると、ブラシの先端形状の丸が表示される

    回避策
    - ブラシツールに切り替えてからカリグラフィブラシのサムネイルをクリックすると丸は表示されない
    - 丸が表示された後でも、ブラシツールに切り替えると消える

    一度でもブラシツールに切り替えれば、その後はIllustratorを終了するまで、新たな別のドキュメントを作成してもこの丸は出現しません。

    • MacOS14（Sonoma）+Illustrator2025（29.5）で確認
    • Windowsでも同様の手順で再現するそう
    • これまで再現条件が分からず報告出来なかったが、2022年の時点で既に発生しており、現在まで改善されないままである

    表示が煩わしいのみで特に大きな実害はありませんが、さらに古いバージョンでは発生しなかった不具合です。できるだけ早い解消が望まれます。

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    Steps to reproduce:

    1. Create a new document in Illustrator.
    2. In the Brushes panel, click a Calligraphic Brush thumbnail.
    3. A round shape appears in the top-left corner of the artboard.

    Workaround:
    - Switching to the Brush Tool before clicking the brush prevents this.
    - Switching to the Brush Tool after the shape appears will remove it.

    After switching to the Brush Tool once, it won’t appear again during the session.

    Notes:
    - Reproduced on macOS 14 (Sonoma) + Illustrator 2025 (v29.5).
    - Also confirmed… more

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back it the tip ever shows up again.

14. Broken overprint preview in 28.7.1

    Hi, the overprint preview is broken in the newest version of illustrator.

    I have describved the issue in ttopic:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/14857743

    14 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue in 29.0 (MAX) and 28.7.2 releases.

15. Holding Shift (or Ctrl) to move RGB sliders together in Color panel doesn’t work when color is white

    A Help article on Color panel states we can hold Shift (also works for Ctrl, although unspecified there) to move color channels’ sliders 'in tandem', together, — http://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html#keys_for_the_color_panel

    This indeed works, in both RGB and CMYK modes (not in HSB, since its values won’t benefit from it).

    However, if all three RGB sliders are at 255/100% (white), this mode doesn’t work — please see the GIF attached.

    It probably makes sense for CMYK, where it’s not clear if 0-0-0-0 should become something like 24-24-24-24, but it totally makes sense for RGB, where we expect to get a gray color.

    Thanks to Franck Payen for bringing attention to this old problem. It’s not as irritating as others, but still it should be fixed.

    A Help article on Color panel states we can hold Shift (also works for Ctrl, although unspecified there) to move color channels’ sliders 'in tandem', together, — http://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html#keys_for_the_color_panel

    This indeed works, in both RGB and CMYK modes (not in HSB, since its values won’t benefit from it).

    However, if all three RGB sliders are at 255/100% (white), this mode doesn’t work — please see the GIF attached.

    It probably makes sense for CMYK, where it’s not clear if 0-0-0-0 should become something like 24-24-24-24, but it totally makes sense for RGB, where we expect to get a gray color.

    Thanks… more

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Align / Distribute ignores Constrain Angle

    The Align and Distribute options do not take into account the Constrain Angle setting when the Constrain Angle is not equal to zero. In simpler terms, the Constrain Angle for Align and Distribute is always set to zero.

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    1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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17. Mixed stroke colors become white when changing fills using CMYK spectrum in an RGB document

    There is a way to make objects loose their stroke colors in specific conditions.
    1. Create an RGB document
    2. Create two shapes
    3. Make them have same fill color, but different stroke colors
    4. Select both
    5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
    6. In this dropdown panel’s menu pick CMYK

    Strokes become white.

    This does not happen if the color mode in this panel is left RGB or HSB.
    Also, strokes become white if you pick a color in an RGB/HSB spectrum first and switch to CMYK in this menu after, or just click the spectrum with CMYK already chosen.

    Also it does not happen if strokes have the same color, only when they differ and mixed stroke chip is displayed ([?]).

    Please take a look at the GIF attached and try it yourself, using the attached test file.

    There is a way to make objects loose their stroke colors in specific conditions.
    1. Create an RGB document
    2. Create two shapes
    3. Make them have same fill color, but different stroke colors
    4. Select both
    5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
    6. In this dropdown panel’s menu pick CMYK

    Strokes become white.

    This does not happen if the color mode in this panel is left RGB or HSB.
    Also, strokes become white if you pick a color in… more

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    14 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.

18. Alt + Shift hotkeys for menu commands in the latest version are broken

    Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

    So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

    ---

    Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

    I have an action that uses F3 for launch.
    Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

    I expect to run the command when I hit Alt+F3.
    Instead, Ai does not launch the command, but runs the F3-assigned action!

    Same happens if I have an action on Shift+F3 and try to run a command assigned to Alt+Shift+F3 — Ai tries to run the action and ignores the command.

    This issue is related to this request:
    Make Keyboard Shortcuts and Action panel both see shared conflicts
    http://illustrator.uservoice.com/forums/333657/suggestions/42726344

    However this time it’s a straight bug :(

    Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

    So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

    ---

    Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

    I have an action that uses F3 for launch.
    Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

    I expect to run the command when I hit Alt+F3.
    Instead, Ai does not launch the… more

    14 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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19. Arrow keys used in Color panel don’t force canvas to update in version 27.1.1 (2023)

    Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
    The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!
    It used to work! In CS6 (no GPU at all) it works, in CC2017 (v21), with GPU disabled, it does as well...

    Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
    The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!
    It used to work! In CS6 (no GPU at all) it works, in CC2017 (v21), with GPU disabled, it does… more

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    14 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. 「上弦・下弦」の意味が逆

    効果>ワープ>上弦・下弦
    こちらの「上弦・下弦」の意味が逆
    誤訳ではないでしょうか

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    14 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team