Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1349 results found
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Colour Variation when using "Darken" transparency
Why am I getting a colour variation on screen when using the "Darken" mode in the transparency field.
See attached illustrator Pdf.
The "Substrate" spot colour has the "Darken" applied which is layered on top of the colour wedges.
Should the colours of the wedges not display the same irrespective of whether "Overprint Preview" is on or off?4 votes -
Exporting DWG or DXF and importing it back leads to artifacts
On importing .dwg or .dxf files into illustrator (even for files that have been exported from illustrator in those formats), the file opens with unwanted artifacts. Please see the image below. On the left is the ai file and on the right is the same file exported as .dwg and opened, with artifacts on the curves.
This is basic and shouldn't be happening in the first place. It makes working with manufacturing utterly painful.
Request you guys to please iron out this glitch.
Mac OS 15.3
Illustrator 29.2.11 vote -
Dragging objects conflicts with Screen Sharing in Sonoma
Dragging an object tries to convert it into EPS format.
More information here:
https://community.adobe.com/t5/illustrator-discussions/recurring-quot-converting-dragged-items-to-eps-fortmat-quot-dialog-box/td-p/14148683/page/22 votes -
ACTION FAILURE!!
modify the action:
If you create an action to save for web with PNG file, Illustrator don't override the save command and nche the action take the same name of the file in the action.try to open 5 or 6 files and create the action:
New action > save for web > save (and stop action)
Now use it on the other opened files...If you have more and more files like me and your client ask you to export the file only in png it's impossible to use this action!
The only way is to save files one…
1 vote -
Issue with Illustrator starting page screen
Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.
1 vote -
Grid View fails to render grid lines at various zoom levels.
I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).
Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
Gridline every: 72px
Divisions: 18
Grids In Back: Checked
Show Pixel Grid (Above 600% Zoom): CheckedAs you can see in the attached screen shot (800% Zoom) that is not a grid.
4 votesPlease confirm or deny the bug is fixed in the latest build of Illustrator.
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There are so many bugs my brain is too fried to write them in. I can't do anything. Every two minutes something goes wrong.
Description says all.
I have an image with a bounding box that's extremely large (no, there's nothing else in the layers panel).
I have tried to export an object and was given the option for two different ones, even though there is only one (nope, no hidden duplicates).
Handles were missing when using direct select tool. Came back randomly for no reason.
And on and on and on.
You need to beta these 'updated' products before you encourage those of us who have paying clients and no time for this **** to download a new version.
I'm always excited for…
1 voteHi,
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Thanks & Regards
Nitish Agarwal
Illustrator Team -
Placed graphic glitch
Placing a 1-bit BMP image and rotating in Ill2018 results in a broken image. Toggling the GPU Preview on fixes the appearance on screen, but exporting to JPG, the issue transfers to the output image.
I have a video @ http://www.veoh.com/watch/v139306245XMJBdwySI am using a Mac Pro (late 2013) and Illustrator 2018 22.1
1 vote -
New Project Screen Overflows Window
When I create a new document in Illustrator (either by clicking "Create New" or by using Ctrl-N), the New Project screen overflows the window so that the document setup bar is cut off. When the window is smaller, the leftmost edge of the bar is visible; when the window is fullscreen, none of the bar is visible. (See attached screenshots.)
This has been going on for several weeks. I have tried restarting Illustrator and restarting my whole computer, but neither helps.
I am running Illustrator 22.6 on a Windows 10 laptop.
1 vote -
Still unable to handle screen magnification in Windows
When opening Illustrator 2023 on my 4K monitor with a 1080p monitor also attached, in Windows 11, most of the opening dialog is scaled way off the screen. There is no way to drag the window far enough up to get to the Cancel and Close buttons making it virtually impossible to start a new document. This is another example of how poorly illustrator deals with screen magnification and high resolution monitors. Trying to open the window on my 1080p monitor is significantly worse.
1 vote -
Can't file save as (illustrator files, pdf, eps etc), also can't open ai files
I can't save my files as any file types, I can export to png and jpeg, but when I try to save a file it just shows the spinning ball forever and does not save! It is not my laptop, as everything thing else is working as normal (including other Adobe programs which save files quickly)
If I also try and open an existing file it does the same thing!
I have tried re installing Illustrator which hasn't helped.My laptop is a Macbook pro mid 2012 (Mojave 10.14.1) with a new ssd installed. Adobe Illustrator is the lateset version…
1 vote -
Adding new anchors with Pen tool when Snap to Grid is enabled is treated wrong and inconsistently
Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)
Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate…
5 votes -
Variable width profile is off screen
I don't understand why but this bug is visible not only in illustrator but also in Premier.
My issue is that many of the scroll, drop down tools or options appear in random areas of my work area. Most specific is my Variable width profile - instead of dropping down, it appears on the lower end of my illustratror window. I have multiple monitors and on one (IMAC 27") the full drop-down appears on the lower end of the work area. On my LG 34" inch, it appears partially off-screen, none the less off my work area. I have adjusted…1 vote -
Colours Suddenly change and go lighter
Running latest Creative Cloud on El Capitan, 10.11.5.
When working on a file, all of my colors suddenly get lighter, almost like I'm working within a group. When I look at the swatch color values they have the same hex as a previous doc, but don't display the same.
As a quick test, I exported the corrupt version as a jpeg and rectified the colour in photoshop by altering the levels.
At the time of the switch I was working with the rotate and extrude tool.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Windows Maximize only takes a 1/4th of the screen
Whenever I full-screen Illustrator flashes to fill the entire window then only fills the top left 1/4th of the screen.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Dock does not hide when toggling full screen
Hello, I'm using MacOS High Sierra and Catalina, however the dock does not hide when toggling full screen in Illustrator and photoshop, like any other apps. Any help ??
1 vote -
Blend in CMYK color mode and GPU preview = MOIRE
In CMYK mode the blend option looks really terrible with GPU preview. With these settings the Blend hets a jaggy moire effect.
Tested in different color modes with CPU and GPU preview. Only CMYK on GPU produces this nasty screen effect, see screenshots. I work mostyl in CMYK mode so I hope this can be fixed rapidly.
macOS 14.1.1 / Adobe Illustator 2024 v28.0
I'm sure this bug affects Illustrator v27.x too.
4 votes -
Pixel number inconsistency
Windows 10? (most recent and just updated yesterday)
Illustrator 22.1 (64bit)When I told Illustrator to create an artboard of 350x350 pixels, I thought it could actually do so. That was the template image size that our web designer propogated across our entire website.
Then I exported 11 images from Illustrator to .png format to re-build one of our webpages. They came out as 1459x1459. Now I will resize them in Microsoft Paint. They'll pixelate and probably look like trash. All because Illustrator can't understand "350 pixels x 350 pixels" on the Create New prompt window.
Flaming dumpster fire.…
4 votesThe intended way to ensure your pixel-sized document stays the same size after export is to use the default screen resolution — 72 PPI.
If you set anything else, Illustrator will scale the image accordingly (as if the 'Resample' option in Photoshop is ticked when you resize an image).
There is no way to write a custom resolution AND maintain the desired size at the same time.
The reasoning behind this behaviour is that the resolution value is supposed irrelevant when an image’s intent is Screen or Web. An image can have no resolution value stored in it at all, it’s just an optional coefficient, and then different viewers and editors suppose a value on their own — usually 72 PPI (Mac-style) or 96 PPI (Windows-style).
Unlike other editors, Illustrator has a continuous range for all measurements units. One pixel is considered to be equal one point, and a point…
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Blend Tool Doesn't Really Work w/Text
Simple rotation of text using the blend tool results in screwed up vectors, and it really sucks. Please fix it.
2 votes -
Artboard Navigation control at bottom of screen v 23.0.2 (newest update)
Artboard Navigation control at bottom of screen shows up in the middle of the the screen when I use my larger screen. When I drag the window to my small screen and then back to the large screen, the artboard navigation control is back at the bottom. If I open a new file, the navigation control is back in the middle of the screen. This is version 23.0.2 (dowloaded and installed 3/6/19)
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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