8206 results found

1. Unable to activate fonts

   I am unable to activate new fonts using the find more feature in AI. When I attempt to activate a font, it attempts to activate but does not complete. However, the font is indicated as active on fonts.adobe.com, yet still not available in AI.

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Gradient along a stroke blend

   When blending 2 gradient strokes (gradient along stroke) the blend orientation does not stay consistent with the 2 original strokes. I know I can get the required results with gradient within a stroke or converting outline path etc. but I need to get it to work using 'gradient along stoke' for my purposes.

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   2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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3. Input Boxes turn blank when Tabbing

   Input fields turn blank when tabbing between them (tab key), and do not show the current value.

   Keywords:
   text entry
   text entries
   input fields
   input boxes
   blank
   white
   bug

   AI version 25.3
   macOS 10.17.7

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   3 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue, Illustrator Team really appreciate this.
   We are able to reproduce this issue and investigating this further.

   Kindly use below mentioned workaround meanwhile:
   1)Set macOS UI to “System Preferences → General → Highlight Color to any other options in UI than Graphite”

   Regards
   Ankit Goyal

4. Explore/Learn menu error

   Since the update this morning I am getting a blue speech type bubble constantly appearing, so I am unable to access my tools properly

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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5. When undoing in artboard naming random artboards rename.

   When undoing in artboard naming random artboards rename and cannot be redone.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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6. Export for Screen; Advanced settings; Include ICC profile checkbox doesn't work

   When I choose Export for Screen... Gear icon (Advanced Settings for exported filetypes... JPG 100... uncheck "Embed ICC profile"... Save Settings; The ICC profile is still embedded upon export, and when I open the settings dialog again, the box has rechecked itself.
   This feature works correctly in the legacy "Save for web" tool.
   Please fix!

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Compound Path Visibility Crash

   Hey y’all. When I have a hidden compound path in a layer and I try to make the path visible again, the app the freezes. This is a bit frustrating and not my art that I created is at a halt due to this bug.

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   0 comments  ·  Other...  ·  Delete…  ·  Admin →
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8. Illustrator 25 extremely slow

   Illustrator 25 (the past several versions; currently running 25.2.3 on two separate Macs) on Mac OS (Big Sur) has been running extremely slowly for me. I've reinstalled the app, reset prefs, removed plugins, removed fonts, etc., unticked "GPU performance," ensured that dictation is disabled at the OS level, and Illustrator is still giving me the beach ball of death for things like selecting items in the menu with a dead-simple file.

   I have downloaded Affinity Designer, but it's not making my socks go up and down — twenty years of Illustrator muscle memory makes it hard to switch. I'm not clear on what's causing Illustrator to lock up so frequently — would love to be able to send a log file to Adobe for analysis, but not clear on how to do it. Any help would be appreciated.

   Illustrator 25 (the past several versions; currently running 25.2.3 on two separate Macs) on Mac OS (Big Sur) has been running extremely slowly for me. I've reinstalled the app, reset prefs, removed plugins, removed fonts, etc., unticked "GPU performance," ensured that dictation is disabled at the OS level, and Illustrator is still giving me the beach ball of death for things like selecting items in the menu with a dead-simple file.

   I have downloaded Affinity Designer, but it's not making my socks go up and down — twenty years of Illustrator muscle memory makes it hard to switch. I'm not clear… more

   3 votes

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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9. Home screen user interface not fully loading - looks like script - can't open templates either

   when I open Ai, the home screen UI doesn't seem to be loading correctly or all the way. see image below. I've tried uninstalling/reinstalling, updated my graphics card (Radeon AMD Vega 64) and made sure windows 10 was up to date. I'm able to open a blank file by clicking on the templates, but if I try to create my own new project, I just get a blank pop-up box.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. ドロップシャドウを適用したオブジェクトをグレースケールに変換するとシャドウ部分がマスクされてしまう

    macOS10.15.6　Illustrator ver.25.2.3

    再現手順：
    １．長方形を作成し塗りを設定し、「効果→スタイライズ→ドロップシャドウ」を適用する。
    ２．１のオブジェクトを選択した状態で「編集→カラーの編集→グレースケールに変換」を適用する。
    ３．オブジェクトの下に適用されているドロップシャドウ部分がオリジナルの長方形をドロップシャドウパネルの「X軸オフセット・Y軸オフセット」分移動した状態の図形にてマスクされる。
    ４．「分割・拡張」を適用してアピアランスを分割するとマスクされた状態でビットマップに落とされる。

    期待する結果：
    シャドウをクリッピングせずにカラーの変更のみ行う。

    実際の結果：
    シャドウがクリッピングされてしまう。

    以前に報告されていた投稿がありましたが、一部に挙動の誤認があるため、新たにバグ登録を行いました。
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/38758498-ドロップシャドウのバグ
    また、光彩（外側）においても同様の挙動となります。

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    3 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象を確認いたしました。
    追加検証を行ってまいります。

    情報のアップデートがありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

11. Inconsistent colors across the Adobe apps, even when synced via Bridge

    With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.

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    3 votes

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems to not happen anymore in latest builds. Please comment if you still get anything like this.

12. Paste in Front not pasting on current artboard

    Paste in Front keeps pasting objects back on the original artboard, not on the one I have in focus, or a selected object on. Seems to error randomly, but when it does not work, it blows my productivity.

    3 votes

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. Exported ai files cannot be saved again

    Problem Description:
    When exporting an ai file via script or action, the exported ai file cannot be [Save], [Save As], or [Save a Copy].

    • Specify ILLUSTRATOR11 or lower for compatibility and true for saveMultipleArtboards.
    • This problem does not occur when ILLUSTRATOR12 or higher is specified or saveMultipleArtboards is false.
    • The version of the original ai file is not relevant to the operation.
    • It happens in both ExtendScript and AppleScript.

    Environment:
    • macOS 10.14.6
    • Illustrator CS6(16.2.1)-2021(25.2.3)

    Steps to Reproduce:
    1. Open an appropriate ai file and execute the script in the [Code to execute] section.
    2. Open the exported ai file in Illustrator, edit it in some way, and save it.

    Actual Result:
    Illustrator will not be able to save the document and nothing will happen. The file name displayed in the window is still marked with *. When I close the document, it asks me if I want to save it, but I cannot save it.

    Expected Result:
    The document will be saved.

    Any Workarounds:
    • Save the document manually, without going through any scripts or actions.

    Similar report:
    SAVING FILE NOT WORKING – Adobe Illustrator
    File won't SAVE nor SAVE AS; only SAVE AS COPY – Adobe Illustrator

    Code to execute:
    ```
    (function() {
    var doc = app.documents[0] ;
    var dstFile = new File(doc.fullName).saveDlg() ;
    if(!dstFile) {return ;}

    var aiOpt = new IllustratorSaveOptions() ;
    aiOpt.compatibility = Compatibility.ILLUSTRATOR10 ;
    aiOpt.saveMultipleArtboards = true ;
    aiOpt.artboardRange = '1' ;

    doc.saveAs(dstFile, aiOpt) ;
    })() ;
    ```

    The following is in Japanese>

    書き出したaiファイルが2度と保存できない

    【説明】
    スクリプトまたはアクション経由でaiファイルを書き出すと，書き出したaiファイルは［保存］［別名で保存］［複製を保存］ができなくなる。

    • compatibilityにILLUSTRATOR11かそれ以下，saveMultipleArtboardsにtrueを指定する
    • ILLUSTRATOR12以上またはsaveMultipleArtboardsがfalseの場合この問題は発生しない
    • 元となるaiファイルのバージョンは動作に関係しない
    • ExtendScriptでもAppleScriptでも起こる

    【動作環境】
    • macOS 10.14.6
    • Illustrator CS6(16.2.1)〜2021(25.2.3)

    【再現手順】
    1. 適当なaiファイルを開き，【実行するコード】項目のスクリプトを実行する
    2. 書き出されたaiファイルをIllustratorで開き，何か編集をして保存する

    【実際に起こる動作】
    Illustratorは書類を保存できず何も起こらない。ウインドウに表示されたファイル名には*がついたままでいる。書類を閉じると保存するかどうか尋ねられるが，保存はできない。

    【期待する動作】
    書類が保存される。

    【回避策】
    • スクリプトやアクションを経由せず，手作業で保存する

    【よく似た報告】
    SAVING FILE NOT WORKING – Adobe Illustrator
    File won't SAVE nor SAVE AS; only SAVE AS COPY – Adobe Illustrator

    【実行するコード】
    ```
    (function() {
    var doc = app.documents[0] ;
    var dstFile = new File(doc.fullName).saveDlg() ;
    if(!dstFile) {return ;}

    var aiOpt = new IllustratorSaveOptions() ;
    aiOpt.compatibility = Compatibility.ILLUSTRATOR10 ;
    aiOpt.saveMultipleArtboards = true ;
    aiOpt.artboardRange = '1' ;

    doc.saveAs(dstFile, aiOpt) ;
    })() ;
    ```

    Problem Description:
    When exporting an ai file via script or action, the exported ai file cannot be [Save], [Save As], or [Save a Copy].

    • Specify ILLUSTRATOR11 or lower for compatibility and true for saveMultipleArtboards.
    • This problem does not occur when ILLUSTRATOR12 or higher is specified or saveMultipleArtboards is false.
    • The version of the original ai file is not relevant to the operation.
    • It happens in both ExtendScript and AppleScript.

    Environment:
    • macOS 10.14.6
    • Illustrator CS6(16.2.1)-2021(25.2.3)

    Steps to Reproduce:
    1. Open an appropriate ai file and execute the script in the [Code to execute] section.
    2.… more

    • 

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    3 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Mac OS Save As file name highlight bug

    Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

    Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

    Also, in Illustrator, the sometimes Save As does not highlight the file name at all AND the escape key does not dismiss the dialog box. Double bug!

    Here are screen shots of the errors, with Photoshop doing the correct behavior and being the winner:

    Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

    Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

    Also, in Illustrator, the sometimes Save As does not highlight the file name at all… more

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi All ,
    Thanks for reporting the issue . The issue has been fixed in 12.1 Monetary OS .
    Regards,

    Ankit Goyal
    Illustrator team

15. UIスケールはどこ？

    V25.2.3
    環境設定＜ユーザーインターフェース
    UIスケールスライダーが出てくると想定
    スライダー見当たらす。
    印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。

    3 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Miyuki responded

    Illustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。

    いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。

    しばらくお待ちください。

    どうぞよろしくお願いいたします。

    Illustrator チーム

16. Selection Lag / Delay v.25.2.3 Windows 10

    I have been experiencing delays with Illustrator for some time now. It will lag for a second or so when selecting objects / text. A popup will flash in the top left hand corner of the screen, but it is too brief to identify what the popup is. I have tried screen recording but it's too brief even for that. Last month I did a clean install to see if that solved the problem and it did - but it's gradually come back. Constantly having to restart the system to bring performance back to normal. I find that the AI splash screen takes longer than it used to.. and hangs on loading plugins with lots of popup window activity in the top left of the screen Windows 10 x64; Radeon Pro WX7100. Anyone else experiencing this? Getting fed up of Adobe these past two years TBH.

    I have been experiencing delays with Illustrator for some time now. It will lag for a second or so when selecting objects / text. A popup will flash in the top left hand corner of the screen, but it is too brief to identify what the popup is. I have tried screen recording but it's too brief even for that. Last month I did a clean install to see if that solved the problem and it did - but it's gradually come back. Constantly having to restart the system to bring performance back to normal. I find that the AI… more

    3 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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17. Alt+tap with Rotate or Reflect tool + Wacom tablet makes Illustrator unresponsive

    Trying to open the dialog box for precise Rotate or Reflect settings by Alt+tapping with a stylus on a Wacom tablet makes Illustrator unresponsive for an undetermined period of time.

    The dialog box may eventually open (after 30-90 seconds), but in the meantime, Illustrator cannot be closed, and none of the menus, tools and commands work. The bug only occurs with a stylus, Alt+clicking with a mouse never produces this issue.

    The bug was reported on Adobe Support Community already in 2019 but has not been fixed even in the most recent Illustrator release. It seems to be a problem both on Windows and Mac systems. See https://community.adobe.com/t5/illustrator/illustrator-stuck-when-using-rotate-or-reflect-tool/m-p/11918855#M269117

    I am using Wacom Cintiq Pro 24 with the most up-to-date drivers and have no problems with any other software. I have not confirmed this myself, but others have reported that the bug only occurs when using Illustrator's GPU acceleration.

    Trying to open the dialog box for precise Rotate or Reflect settings by Alt+tapping with a stylus on a Wacom tablet makes Illustrator unresponsive for an undetermined period of time.

    The dialog box may eventually open (after 30-90 seconds), but in the meantime, Illustrator cannot be closed, and none of the menus, tools and commands work. The bug only occurs with a stylus, Alt+clicking with a mouse never produces this issue.

    The bug was reported on Adobe Support Community already in 2019 but has not been fixed even in the most recent Illustrator release. It seems to be a problem… more

    3 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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18. UI Issues with Two Monitor Setup

    When I open Illustrator, sometimes it opens across both of my monitors with ridiculous scaling that causes it to be massive. It takes several full screen corner pulls to get it to a manageable size. Secondly, if I try to do a full screen preview on my second monitor, the whole thing just crashes, without fail, every time, so I am stuck designing on my laptop monitor instead of the secondary monitor.

    Lenovo Think Pad running Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz with 32 GB RAM, and NVIDIA RTX 2080 Max-Q on Windows 10 Pro Version 20H2

    I would love to fix these issues.

    When I open Illustrator, sometimes it opens across both of my monitors with ridiculous scaling that causes it to be massive. It takes several full screen corner pulls to get it to a manageable size. Secondly, if I try to do a full screen preview on my second monitor, the whole thing just crashes, without fail, every time, so I am stuck designing on my laptop monitor instead of the secondary monitor.

    Lenovo Think Pad running Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz with 32 GB RAM, and NVIDIA RTX 2080 Max-Q on Windows 10 Pro Version 20H2

    I… more

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. RGB colors appear differently in identical file setup

    I have created color codes in one document and brought them into another (with the exact same RGB setup) and the color breakdowns change to look the same. This is a problem because if I am sharing the RGB breakdowns with others, some of the colors appear much duller. I have noticed that something changes when an image is brought in from an external source sometimes. This is becoming a big issue across our team.

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    Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. My brush and pencil settings wont stay selected

    Whenever I select the options for my pencil or brush tool, e.g. uniform + basic, the menu changes to a default unwanted option, or gets stuck on one previously used. My paintbrush or blob brush tool does the same thing but goes further. It does not show the path or shape I'm drawing until after I've released the left click key or pen pressure.

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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