8051 results found

1. Cannot undo paragraph or character style changes or deletions

   If I make any changes to paragraph of character styles, I cannot undo them, even if I delete a style. Changes are not registered at all as undo states. The only way to undo is to revert to a previous save.

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   5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  Anish Kumar responded

   Hi Elmo,

   Thanks for reporting the issue. We are able to reproduce this at our end and will look into this.

   Thanks
   Anish

2. Unidentified dash / gap values get shown as zeroes

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D. Now create a document using Print profile
   E. Create a rectangle
   F. Enable Dashed Line once more

   Looks the same, right?

   J. Go to Preferences again and change the General units to Millimeters.

   Look at the dash-gaps values — for some reason all values but one are now zeros!
   While it might SEEM like 'whatever', it’s actually not, and this bug was not present in CS6.

   K. Here’s why it’s a problem. Create a duplicate of this rectangle and tab through all the dash and gap fields in the Stroke panel, confirming these zeroes for real.

   Now you have a rectangle with the same exact values Ai had before, but it looks completely solid!
   And if you select the original one — it suddenly has only the first value dash set, and not all of them.

   So Ai just lies.
   For some reason when units get toggled (and it’s common when you work in both media at the same time), Ai puts 'zeroes' — but it doesn’t mean 'undefined'. This was working fine in older versions (I checked CS6).

   This causes us to believe the dash settings are not what they are.
   And while it seems like rare occurrence — no, it happens regularly, and it sucks.

   Please fix it.

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D.… more

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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3. Partial selection of points is lost (the whole object becomes selected) when Undo and/or Redo are used

   Procedure:

   1. Make a complex selection of several points of an object with the Direct Selection Tool (white arrow)
   2. Double-click the Direct Selection Tool in the Toolbar (or press Enter) to bring up the transform dialog
   3. Enter values and confirm transformation with OK
   4. Undo
   5. The selection switches to entire object.
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   10 comments  ·  Selection  ·  Delete…  ·  Admin →
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4. BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5

   Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
   PSD and TIF bitmaps work fine.
   See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
   https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M407603

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   5 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The bug seems to be fixed in Beta 28.7.0.65

   Please try to update and verify if it now works as intended for you.

5. Align / Distribute ignores Constrain Angle

   The Align and Distribute options do not take into account the Constrain Angle setting when the Constrain Angle is not equal to zero. In simpler terms, the Constrain Angle for Align and Distribute is always set to zero.

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   1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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6. Unable to catch error that occurs when exporting empty artboard to PSD

   en_US

   When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

   
   

   The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

   Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

   Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be exported.

   Steps to reproduce

   1. open the attached file empty_artboard.ai in Illustrator
   2. execute the script in the Script to execute section or the attached file psd_export.txt (please change the extension to jsx beforehand)

   Expected result

   Errors will be caught and an alert "Caught error" will appear, then safely exit.

   Actual result

   The error penetrates try syntax and the alert is displayed twice. The contents are as follows:
   1. Empty artboard(s) were not exported.
   2. The operation cannot be completed because of an unknown error. [!SEL]

   The error 2 starts to occur in Illustrator 2022 and does not occur in older versions such as Illustrator 2021.

   Workaround

   • Use selectObjectsOnActiveArtboard, etc. to detect empty artboards by myself to avoid the error (to be precise, it is necessary to ignore isolated points and other PageItem that are ignored by the PSD export function by myself).
   • Generate a Rectangle of the same size as the artboard without fill and stroke in advance and export it for avoid the error. An empty image will be successfully exported.

   Environment

   • macOS 12.7.3, 14.3.0(Apple Silicon)
   • Illustrator 2019(23.1.1) to 2024(28.1.0)

   Not sure when this error started, but it reproduces in Illustrator CS6 too.

   Attached files

   Script to execute

   ---

   ja_JP

   空のアートボードをPSDに書き出そうとしたとき起こるエラーをcatchできない

   ExtendScriptのexportFileにてIllustratorのアートボードをPSDに書き出すとき、アートボードに有効なPageItemが含まれていないとエラーが起こり、2つの警告が出ます。

   
   

   問題は、このエラーはtryで囲ってもcatchできないことです。バッチプロセスをアラートで止めてしまいます。

   また、もしapp.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTSでアラートを出ないようにした場合、スクリプトのユーザーになぜアートボードが書き出されなかったか詳しい情報を提供することができません。

   エラーをcatchできるようにするか、空のアートボードでも気にせず書き出すよう変更するのが理想的な設計です。

   再現手順

   1. 添付ファイルempty_artboard.aiをIllustratorで開きます
   2. 実行するスクリプトセクションのスクリプトか、添付ファイルpsd_export.txtを実行します（事前に拡張子はjsxに変えておいてください）

   期待する結果

   エラーはcatchされ「Caught error」とアラートが出たあと安全に終了します。

   実際の結果

   エラーがtry構文を貫通し、アラートが2回表示されます。内容は次の通りです。
   1. Empty artboard(s) were not exported.
   2. The operation cannot complete because of an unknown error. [!SEL]

   2のエラーはIllustrator 2022から出始めていて、それ以前のIllustrator 2021などでは発生しません。

   回避策

   • selectObjectsOnActiveArtboardなどを使い、空のアートボードを自力で検出してエラーを回避します（正確に言えば、孤立点などPSD書き出し機能に無視されるPageItemを、自力で無視する必要があります）
   • アートボードと同じサイズの塗り・線なしのRectangleを事前に生成して書き出すことで、エラーを出ないようにできます。ただし、何もない画像が書き出しに成功します

   環境

   • macOS 12.7.3, 14.3.0(Apple Silicon)
   • Illustrator 2019(23.1.1)〜2024(28.1.0)

   このエラーがいつからあるのかわかりませんが、Illustrator CS6でも再現します。

   添付したファイル

   • error1.png
   • error2.png
   • empty_artboard.ai
   • psd_export.txt

   実行するスクリプト

   (function() {
     var doc = app.documents[0] ;
     var psdOptions = new ExportOptionsPhotoshop() ;
   
     try {
       doc.exportFile(new File('~/Desktop/psd_empty_artboard_error.psd'), ExportType.PHOTOSHOP, psdOptions) ;
     } catch(e) {
       alert('Caught error') ;
     }
   })() ;
   

   en_US

   When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

   
   

   The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

   Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

   Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be… more

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   Resolved (Comments Open)  ·  6 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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7. Mixed stroke colors become white when changing fills using CMYK spectrum in an RGB document

   There is a way to make objects loose their stroke colors in specific conditions.
   1. Create an RGB document
   2. Create two shapes
   3. Make them have same fill color, but different stroke colors
   4. Select both
   5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
   6. In this dropdown panel’s menu pick CMYK

   Strokes become white.

   This does not happen if the color mode in this panel is left RGB or HSB.
   Also, strokes become white if you pick a color in an RGB/HSB spectrum first and switch to CMYK in this menu after, or just click the spectrum with CMYK already chosen.

   Also it does not happen if strokes have the same color, only when they differ and mixed stroke chip is displayed ([?]).

   Please take a look at the GIF attached and try it yourself, using the attached test file.

   There is a way to make objects loose their stroke colors in specific conditions.
   1. Create an RGB document
   2. Create two shapes
   3. Make them have same fill color, but different stroke colors
   4. Select both
   5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
   6. In this dropdown panel’s menu pick CMYK

   Strokes become white.

   This does not happen if the color mode in this panel is left RGB or HSB.
   Also, strokes become white if you pick a color in… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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8. PDF files made on large artboards get downscaled incorrectly.

   When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

   In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

   I then export the PDF saying it should downsample images to 300 DPI.

   Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that it became really pixelated due to it being effectively 30 DPI instead of 300 now.

   I propose that the downsampling feature should take large artboards into account, and make sure that images remain 300 DPI after the PDF export.

   When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

   In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

   I then export the PDF saying it should downsample images to 300 DPI.

   Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that… more

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Alt + Shift hotkeys for menu commands in the latest version are broken

   Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

   So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

   ---

   Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

   I have an action that uses F3 for launch.
   Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

   I expect to run the command when I hit Alt+F3.
   Instead, Ai does not launch the command, but runs the F3-assigned action!

   Same happens if I have an action on Shift+F3 and try to run a command assigned to Alt+Shift+F3 — Ai tries to run the action and ignores the command.

   This issue is related to this request:
   Make Keyboard Shortcuts and Action panel both see shared conflicts
   http://illustrator.uservoice.com/forums/333657/suggestions/42726344

   However this time it’s a straight bug :(

   Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

   So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

   ---

   Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

   I have an action that uses F3 for launch.
   Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

   I expect to run the command when I hit Alt+F3.
   Instead, Ai does not launch the… more

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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10. イラレ配置画像がメタ情報により回転してしまう。

    イラレCC2021のデータを、イラレCC2023で開く際、画像データにあるメタ情報の方向が反映されてしまい、イラレ上で回転表示となる。
    回転情報を無効にしてデータを開くように、プログラムの変更をお願いできますでしょうか。

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    4 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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11. Illustrator often fails to build a smooth blend for paths with mismatched number of anchors

    Take a look at the file attached and watch the images attached.
    Two curves are blended: one has 4 anchors, another one has 5 anchors.
    The blend Ai build has weird irregular slits in the middle.

    If you expand the blend and select problematic anchors, you’ll see that positions are correct, but some handles get interpolated wrongly.

    This happens often in many other scenarios.
    The current workaround is to add more points to blend, trying to guess and control which point get paired with another.
    Another workaround is to cut curves in pieces and blend in chunks.

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    0 comments  ·  Blends  ·  Delete…  ·  Admin →
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12. Add scrollbar to the Image Trace panel

    The 3d panel has a scrollbar, but the image trace hasn't.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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13. An object with a freeform gradient fill makes the coloring control in the tool panel switched to None

    In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
    Illustrator switches it to None, when an object with a freeform gradient fill is selected.

    I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s going to be a gradient, it is given to use as a button in the Gradient panel, it should display the proper button in the coloring controls then also. Please make this consistent and respect your own rules.

    In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
    Illustrator switches it to None, when an object with a freeform gradient fill is selected.

    I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s… more

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    0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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14. Pressing Ctrl/Cmd+Enter in Color field no longer adjusts other color values proportionately with live color preview since 27.1.1

    Prior to 27.1.1, when live color changes were made, we were able to use Ctrl/Cmd+Enter after changing a value to proportionally move all other sliders, which is an equivalent of dragging a slider with Ctrl/Cmd key held.
    The face the preview is now live should not kill this old feature., since Ai surely can remember previous values.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed the issue and a build with the fix is available in Beta.

15. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid ring' state again.

    This behavior leads to a problem with exporting the group as a vector shapes to PSD format.

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid… more

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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16. Delete Artboards command can’t be recoded in actions

    You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
    How stupid is this.

    EVERYTHING is Illustrator should be recordable.

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    0 comments  ·  Actions  ·  Delete…  ·  Admin →
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17. An action set can’t be dragged into the topmost position

    For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
    Minor, but still a bug.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. You can't import actions by dragging .aia file into Illustrator

    We can run a script by drag-n-dropping it into Illustrator.
    We can open files like this.
    We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

    12 votes

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    0 comments  ·  Actions  ·  Delete…  ·  Admin →
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19. Free Distort effect ignores Drop Shadow effect within

    If a Drop Shadow effect is above a Free Distort effect in the Appearance panel (which means the shadow gets applied after the distortion) — it works fine.

    However, if we first have a shadow and then try to distort the object which casts it (the Free Distort is below the Drop Shadow in Appearance) — the vector geometry gets distorted, but the shadow stays orthogonal and immune to the distortion.

    Not a very popular workflow, I know, but still.

    12 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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20. Discover panel’s videos don’t have Full Screen button

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good job helping new users.

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good… more

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    12 votes

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    0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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