Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8121 results found
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It does not highlight the page on the artboard window
I select a page from the artboard window. I navigate between pages with PageUp and PageDown on the keyboard.
I'm looking at the artboard window. but I do not see which page I am on. it does not highlight the page.
This problem came with the latest update. (Ullustrator version 22.0.0)
9 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Image Trace only creates a white box
The "Image Trace" function only creates a solid white box, regardless of what image trace option I select.
Using the new Illustrator CC 2018.
9 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Illustrator 2018 Crashes
I have Surface Studio, 32 Gig, Windows 10. Today I installed the CC Updates and now Illustrator crashes every 2 or 3 minutes. I uninstalled Illustrator and reinstalled it, but the crashes continue. Finally in desperation I uninstalled Illustrator 2018 and reinstalled Illustrator 2017. At least now Illustrator is stable.
I sure would like to know what to do to fix the problem. You know it wouldn't be a bad idea if one could reach support with install problems.
9 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Artboard units do not update when I change ruler units
Hi all,
Video of the bug: https://www.youtube.com/watch?v=q5yhDUw2YTY
Also posted this to the Community Forums.
The units of the artboard do not update in the properties panel when I change the Rulers Units.I have to de-select, and re-select the artboard to make this happen.
9 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html -
9 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Shortcuts stop working
Sometimes my shortcuts on the keyboard just stops working, so I can't press cmd+d to duplicate, or copy etc, while I'm able to press Spacebar to move around.
they just deactivate by themselves, while other's continue to work. To resolve this, I have to restart the program every time, even after short periods of working on the current project.The current project isn't even graphic intensive, but I get this issue. This has happened before a few times.
Adobe Version CC 2017, latest update
9 votes -
ブラックの色をドラッグ＆ドロップで選ぶとBK100の色がリッチブラックになる
塗り（または線）を画像のように下のブラックを選択するところからドラッグ＆ドロップで選ぶとBK100がリッチブラックになってしまった。 ドラッグ＆ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ＆ドロップで選ぶとBK100になる。これはCS6の時からある バグです。
9 votes -
Can't see anchor point and handles of paths after breaking link to symbol.
- Version 21.1.0
- Draw the circle or any other simple shape, convert it to symbol then break link to symbol. Choose Direct selection tool and click on any anchor point. As result you will not see the handles of any point. The handles are shown only in isolation mode or outline mode but not in basic prewiew mode.
9 votesHi,
We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#CheckforupdatesWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Large Amounts of Text overrun text area, disregard justification
I'm using Illustrator CC (2017).
I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so…9 votesThanks for reporting this bug Illustrator Team really appreciate this.
We are able to reproduce this issue in house and we are investigating it . -
New fonts don't load upon installation
Somehow, the new Adobe Illustrator updates prevent manually installed fonts from loading. These are fonts that aren't available in Adobe Fonts. So I have to install them manually. Because of this, I have to restart Illustrator so I can use the font. There's no problem when activating fonts on Adobe Fonts. Is there a workaround for this?
8 votesWe have fixe this issue in our latest Beta build - 30.0.0.91
Please update your Illustrator Beta builds to latest and share you observations.
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プレビュー用のPDFの文字が化けました
macOS Sequoia 15.6.1
Adobe Illustrator v29.7.1
他社で作成されたCentury Gothic Regular が使われているIllustratorドキュメント（作成バージョンは29.7）を開いて修正して保存した。
このデータはInDesignドキュメントにリンク配置されていた。
InDesignドキュメントの表示の、Century Gothicの数字が異なる数字になっていた。
1→3、0→2 のように。
修正した環境にはCentury Gothicがインストールされていない。Font Bookに表示されない。
が、Illustratorはフォントエラーを表示することなく、開いた。
PDFを書き出すと、正常に表示される。
プレビューのPDFのみ化けている。
その後、調べてみると、Illustrator内では「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」が使用されていることがわかった。
また、Illustrator v28.7.9ではプレビューのPDFが正常に表示された。
さらに、「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」を適当なFontsフォルダにインストールすると、Illustrator v29.7.1でもプレビューのPDFが正常に表示された。
コミュニティの記述にv29.2.1までダウンバージョンすると様々なバグが回避できるとあったので、ダウンバージョンしてみたが、やはり化ける。
v29.0までダウンバージョンしてみたが、全て化けた。
再現方法としては、
1. Century Gothicをライブラリ/Fonts フォルダに入れる
2. Illustratorでドキュメントを新規作成
3. 数字を入力
4. 書体をCentury Gothic Regularにする
5. 保存して閉じる
6. Century Gothicをライブラリ/Fonts フォルダから外す
7. 5.のドキュメントを開く
8. 修正して保存（または別名保存）
以上を、各バージョンのIllustratorで実行。
InDesignに貼り付けるまでもなく、Finderのプレビューで確認できる。8 votes -
Curved paths not honouring guide styles / Guides are not dotted
When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.
8 votesWorks as expected in Beta 30.0.0.114.
Please test the fix to make sure it’s ready to be pushed into the general build.
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グループに含まれるテキストの組方向を正確に表示しない
iMac27inch/i5/32GB mem/1TB SSD/macOS14.7.2
Illustrator ver.26以降で確認Step to Reproduce
1. 新規ドキュメントにポイントテキストを複数作成する。そのうち、いくつかは縦組みに設定。
2. すべてのポイントテキストを選択してグループ化する。
3. ダイレクト選択ツールまたはTツールで縦組みのテキストを選択する。
4. メニュー：書式→組み方向を選択した際に縦組みテキストを選択しているにもかかわらず横組にチェックが入っている。期待する結果
縦組みのテキストを選択した際には該当メニューで縦組みにチェックマークがついている。実際の結果
縦組みを選択しているにも関わらず横組みにチェックマークがついている。この縦組み・横組の表示は選択範囲に複数の状態が含まれた場合にデフォルトの横組が選択されるという挙動になっています。端的に言って、この複数ステートをデフォルトで表示してしまうのも問題です。本来であれば双方にチェックマークがつかない状態で表示するべきところです。
グループ化されたオブジェクトの一部を選択した場合でもこの組み方向の機能はペアレントの状態を参照しているようです。正確に選択範囲の状態を反映した表示にするべきです。EN Translate
Step to Reproduce
1. Create several point texts in a new document. Set some of them to vertical type orientation.
2. Select and group all point texts.
3. Select the vertical text with the Direct Selection tool or the Text tool.
4. when selecting Menu: Type-> Type Orientation, the Horizontal checkbox is checked even though the vertical text is selected.Expected Result
When vertical text is selected, a check mark is placed in the vertical menu.…
8 votes -
Custom art brush results in way too many anchor points when expanded
As reported here by Peachtears13: https://www.reddit.com/r/AdobeIllustrator/comments/1kei4zn/custom_art_brush_results_in_way_too_many_anchor/
Having a simple path (with minimum amount of points), applying a simple art brush (with minimum amount of points), and then expanding it gives a ton of extra points, hardly needed to define resulting shapes.
It worked MUCH better in CS4... and then became much worse in CS6 (or perhaps in CS5) — take a look at the images attached.
Yes, there are tools to deal with the mess afterwards: native Simplify, plugin VectorFirstAid... but it should not be like this in the first place.
And please, do not 'solve' it by throwing in…
8 votes -
Add “...” to the menu items of the modal dialog
en
In macOS apps, it is customary to append “...” to menu items that require the user to perform additional actions after selecting the menu item (e.g., modal dialogs). This is found in the Human Interface Guidelines | Apple Developer Documentation.
Illustrator 2025 (29.4) followed this rule, but Illustrator 2025 (29.5) has departed from this rule for a few items.
- File > Generate Vectors
- Object > Generate Vectors
- Object > Gen Shape Fill
The change should be allowed if it is intentional, but seeing that the other items still follow the rules, it…
8 votes -
Offset Path and Aligned Strokes get rendered partially with a specific handle configuration
When a curved segment of a path has diverging handles that are oriented in different quadrants across the X axis (this is my guess), like it’s shown in the attached document and the GIF, Illustrator renders the result only up to the horizontal tangents of the path. Same thing happens if you try to toggle Align Stroke options (they seem to use the Offset math).
Adding and extra point on the rendered segment helps, but it’s not really a solution.
The bug is quite old and perhaps it’s time to get it fixed?8 votes -
中韓フォントの文字組みを変更してもアキが変わらない
フォント「思源黑體 TW」の文字組みを「なし」や「行末約物半角」などに変更しても、アキ量が変化しない現象がありました。
上記現象が発生したバージョンは下記の通りです。OS：Windows 10 Pro
Illustrator CC：V 29.1、V 29.2、V 29.3.1（V 29.2.1、V 29.3は調べてません）
なお、V 29.0、V 28.7.3 は当該現象は発生していません。問題発生時の手順：
・スクリプトを使いCSVデータを読み込んで文字情報を取得、文字をイラストに書き込む
・文字入力後、フォント「思源黑體 TW」へ変更
上記どちらでも問題が発生します。想定していた結果：
添付をご参照ください。
V29.0文字組み「なし」.png
V29.0文字組み「行末約物半角」.png実際の結果：
添付をご参照ください。
V29.1文字組み「行末約物半角」.png
V29.1文字組み「なし」.png
この２つの全角、半角のアキが同じ（変化がない）となっております。
（どれを選んでも「なし」と同じ状態です）他のフォント（下記）で試してみましたが、アキ量の変化は確認できました。
・源ノ角ゴシック JP
・A-OTF UD新ゴ Pr6N L
・メイリオ
・游ゴシックIllustratorフォーラムにも投稿し他の方にもご検証いただいたところ、日本語以外（繁体字、簡体字、ハングル）のフォントで同様の現象が起きているようです。
また、InDesign20.1(2025)でも同様の現象が起きているようです。バグであれば是非ともご対応いただけると幸いです。
よろしくお願いいたします8 votes -
Appearance items loose focus when get an effect assigned
When I pick a fill in Appearance panel and assign an effect to it, the item looses focus suddenly — take a look at the GIF attached.
If my stack there is complex enough (and they often are), it’s hard to locate the fill/stroke I was working with.
...and surely Ai doesn’t allow to rename these to at least find them quicker — and here is the request about this: http://illustrator.uservoice.com/forums/333657/suggestions/34309852
8 votes -
Pressing None button in tool Panel for mixed fill/stroke doesn’t work
If you have a selection with different fills and/or strokes, Ai will mark it with question marks in fill/color selector.
And if you want set it to None, you should be able to click the button below — but it doesn’t work.
But the same button in Color panel works, and the '/' hotkey works.
Please fix this.
8 votes -
Illustrator prevents Mac display from sleeping due to inactivity
When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:
- Change the screen saver to come on after 1 minute.
- Leave the Mac idle for over 1 minute.
- Screen saver does not start.
- Close Illustrator application.
- Leave the Mac idle again.
- Observe that the screen saver starts and the computer locks after 1 minute.
After restarting Illustrator, the problem goes away for a short time but then…
8 votes
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