Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8129 results found
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Sometimes click outside artboard to deselect object not working
Illustrator v24.0.2
I don't know what triggers this, but sometimes there's error in selection that causing the object to be highlighted and can't deselect it by clicking outside artboard with selection tool.
This is getting frustrating. I really hope Illustrator get a renewal just by rebuilding the program from scratch without changing the initial tool since the bug is just too much.workaround :
If the object is a grouped object, then double click it to enter isolation mode, and double click again to get out.
If not, then, save and close and re-open the document.2 votes -
OS X 10.5.3 Illustrator loads up every time, with half my palettes off the screen. I can't access them or bring them back
OS X 10.5.3 Illustrator constantly loads up with half my palettes off the screen. I can't access them or bring them back. This makes Illustrator pretty unsuable
1 vote -
Color Swatch panel: stroke and fill color switcher missing
The double arrow for switching the stroke and the fill color is missing in the color swatches panel. It is there in the tools and it is there in InDesign but missing in Illustrator.
1 vote -
Can't overwrite existing file
Mac OS 10.14 - Illustrator 24.0.2
2 votes -
Can’t save Graphic Styles
I absolutely cannot save graphic styles I have created for the graphic styles library. The icon is blank and I cannot find any information for fixing this. I have looked at all the tutorials but this issue is not addressed. It is NOT WORKING!
1 vote -
Illustrator loses links to artwork that is renamed in library
When I rename a graphic I am reusing throughout my file, all links to that graphic are lost and when I try to copy layers containing those linked graphics, Illustrator reports the following errors:
- "the document contains pdf objects that have been reinterpreted"
- "an unknown imaging construct"
- "an unknown shading type"If I have many instances of that artwork in multiple layers, it takes a lot of time to have to find every single instance, delete it, drag the renamed graphic in, move it to the correct layer, resize and rotate, and reapply the styles I had…
1 vote -
Can´t add anchor point with "Delete anchor point" tool + alt.
In illustrator v. 24.0.1: When the "Delete anchor point" tool is active and alt is pressed down to toggle for the "Add anchor point tool", an anchor point can't be added to a line.
3 votes -
Layer arrow disappear
Sometimes when I click on a layer arrow to hide the sub-layers, the layer arrow disapper and I cannot click it anymore. To make it reappear, I have to select another layer.
Version: 24.0.2 (64 bit, Windows)
1 vote -
Can't save .ai file, Illustrator crashes
When I try to save my .ai file, I get the error: "Illustrator is unable to save this document due to some unexpected errors." When I try to save a second time after this message, Illustrator crashes.
I've tried all the fixes in this bug and none of them work: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-ai-2020-v-24-unknown-error-while-saving
Video of the crash here (I'm using cmd+s to save): https://www.dropbox.com/s/1vxcpo1z0712hpr/illustratorcrash.mov?dl=0
Operating system: Mac Mojave 10.14.6
Illustrator: 2020 24.0.1
Pleeease help me, I can't get any work done.1 vote -
Character styles do not allow for optical alignments and kerning
Paragraph style applied to text area does not allow for optical margin alignment.
Not sure why this is happening but one paragraph style will let me kern punctuation outside of the box, and then another one will not. Instead, the character styles flicker around as I kern and will not change.
Converting the paragraph style to another one fixes this issue - but reappears when I apply the intended style.
Mac OSX Catalina.
Shown - top: Un-kernable
Bottom: kernable3 votes -
Missing Text on Menus?
I'm working on a 21.5 inch late 2015 image, 2.8 with 8GB using Mojave. I'm not quite sure what steps are happening and if there is a hardware issue on my side, but when I use Illustrator, there is an intermittent bug that seems to happen. Here's how it goes:
Using Illustrator, usually the pen tool.
The spinning beach ball pops up.
The screen freezes for a few seconds.
When it pops back into play, none of the menus have text. Literally, NONE, even those outside of Illustrator (Chrome, the Apple drop downs to restart/shut down)Is it just destroying…
1 vote -
in Version 24.02 when trying to export a single PDF with all art boards AI will only export single pages, why?
I updated to 24.02 this morning and now I am unable to save PDF files as multi-page documents. No matter what setting I select AI will only export whatever artboard I am currently working on at the time of export. This was not an issue for me yesterday. So frustrated.
2 votes -
Updated UI has some issues - Tired of Updating - Tired of Bugs
Happy that Adobe continues to try to update the products. That being said I'm a little worn. I constantly get notifications from Adobe Creative Cloud App about updates and there seems to be some issues. Still working out of a previous version of InDesign for numerous reasons. Weirdly found all of my Creative Cloud docs (of which there's not too many luckily) in the trash can this AM. I was able to recover a heart skip and waste of time later. Additionally the Illustrator Update... Well... Just looks sloppy. Help me, help you... And give us a good products with…
1 vote -
1 vote
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Nothing works under the file tab
When I click on any of the options under the file tab absolutely nothing happens. Cant save, place, export, create new, etc. It seems like everything else is working perfectly. I can hear my computer whirl when I click on things like it’s working and registering, but when I click on anything under file I hear nothing, like it’s not registering that I’m trying to save. I really need to export these files for a project by next week so this is urgent!!
1 vote -
"Clear Overrides" in Paragraph Styles menu is needlessly picky
I can clear overrides only if the selected text is all in a single paragraph style. If I select multiple lines in different styles (which happens all the time in lists of text, calendar items, etc), the thing is always dimmed out.
This makes it needlessly tedious to get all the text back into a known set of styles, so that the styles themselves can be redefined and the text will update accordingly. (Example: taking formatted text to a new and differently-sized layout.)
13 votes -
Illustrator 2020 on 4K monitor
Has Illustrator been designed to work on 4K monitors with AMD GPUs? Because my experience is that it isn't; the performance is horrific. Same goes for InDesign and Bridge. Will this ever be addressed?
Mac Pro 5,1; 10.15.3; 48Gb RAM; 12 core; M.2 drive; Sapphire Pulse RX 5700 XT GPU.
2 votes -
`let` declarations not supported in .jsx files
Running this script:
let foo = "Foo";
const bar = "Bar";
alert(foo + bar);produces the following error:
Error 25: Expected: ;.
Line: 1
-> let foo = "Foo";However, replacing
letwithconstworks fine. According to this page (https://helpx.adobe.com/after-effects/using/legacy-and-extend-script-engine.html), ES6 language features are ostensibly supported, but onlyvarandconstbindings seem to work.1 vote -
Extrude not working as expected in AI 2020
The extrude and bevel tool, is not working at all, compared to prior versions. Shading is not working, the full extrusion only works when adding perspective degrees to the bevel... It's all a broken mess, and the rotation tool is not working either. Rotating a square chops off a corners, puts it inside a mask, and needs to be pulled out of the layer to get the desired outcome.
What happened?
3 votes -
Doesn't Copy to new artboard NOR all artboards
Doesn't work consistently when i try to copy and paste from one art board to another artboard. I need the shapes to be in the exact same spot on the other artboard, and not eyeball it.
Same thing when copying to all artboards. Sometimes it just pastes off in the distance somewhere...NOT on an artboard.
3 votes
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