Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8152 results found
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File on cloud didn't save before crash
I was editing a file from my cloud when suddenly it crashed. When i opened the Illustrator again , it says that the file was last edited 24 days ago , but i worked on it 7 days ago too.
Windows 11 , Adobe Illustrator 27.7
1 vote -
When applying a smart filter, it doesn't show up under the layer in the layers panel.
The smart filter in the layers panel is no where to be found...
1 vote -
Opening Harmony Rules in the Color Guide crashes AI 27.2
Lately when opening the color guide and clicking on any of the non default harmony rules instantly crashes Illustrator with a segfault. This is happening on several AI files. I am on macOS 13.1 and AI 27.2 on an intel mac. I have attached the crash report from macOS.
4 votes -
Illustrator 2023 often force close when drawing with the pencil tool
Illustrator 2023 version 27.2 freezes when I try to draw using the pencil tool for about 5-10 minutes with a pen tablet, and then immediately force close itself. and this keeps repeating several times and I even tried restarting my PC, changing the graphics performance for the Illustrator app to "High Performance", updating the latest drivers and software. but the problem is still not resolved.
I really need your help for this issue so that it can be resolved quickly. very annoying when I'm working and suddenly force close by itself.
additional information I use hardware: CPU AMD Ryzen 5…
3 votes -
Image Trace script does not recognize uppercase JPG files, only lowercase jpg
Ai v 27.2 (64bit) Windows 10.
Image Trace Script is not recognizing uppercase JPG file extensions, only images with lowercase jpg extension.
I have not tried the same for PNG vs png to see if it is also not recognizing upper vs lower case extensions.
The folder of images I was testing has mixed case JPG/jpg extensions. These images had been created in Photoshop.2 votes -
Grey borders appear on rectangles when exporting to PNG (scaled)
When exporting an artboard to PNG (File > Export > Save for web), dark borders randomly appear, especially on light coloured rectangles.
– "Type Optimized" gives better results than "Art Optimized" (although the issue is originally not type related), but still not 100% perfect in certain cases (shadows...).
– The issue depends very much on the exact export resolution. In my case, I export 1600x900 artboards to 1920x1080 PNG files, i.e. a 120% ratio, which seems to be the worst case. 110%, 121%, 130%, 150%... do not cause the same borders on coloured rectangles. Actually, in some cases, if I…2 votes -
Problems with exporting PSD
I am having an hard time exporting my file as photoshop file
2 votesIllustrator app cant save anything when disks are full. Please try to free some space and try again.
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Fill/Stroke automatically snaps back to previous setting
Whenever I make a change to fill or stroke (color or on/off) it automatically reverts to the previous setting as soon as you click back to the artboard. (ie: select shape, turn stroke off, stroke turns back on, hit cmd+z to undo the stroke turning back on. This has been happening over multiple versions.
7 votes -
Save Each Artboard to a Separate File - thumbnails are incorrect.
When using the option during Save to save each artboard to its own file, the thumbnails for each of the individual files shows all the artboards instead of the the artboard being saved.
Details of your operating system:
Windows 11, Nvidia RTX A2000 12gb GPU, i7-12700 CPU, 64G memoryThe version of Adobe Illustrator (desktop):
27.7The steps you were taking when you experienced the issues:
Save a multiple artboard file using the option discussed above.Your expected result and the actual result:
Each file should have a thumbnail of only it's respective artboard instead of all artboards together, which…1 vote -
Anchor point crash bug
Illustrator v 27.5 (Bug has existed in previous versions)
Windows 10There is a bad bug that crashes Illustrator when I try to move a path or shapes anchor point via direct selection tool.
I will either move the path/shapes anchor point or handle normally or selected with key-binds (ctrl, shift, alt), when the bug occurs the software will seemingly freeze and after several seconds will blackscreen and no longer respond.It happens at random but when it does the software will not respond no matter how long I leave it for, I am then forced to close the program…
1 vote -
Rendering complicated files on MAC requires CPU rather than GPU
Something is wrong with GPU rendering.
My old iMac (27" 2016) used to have rendering issues with larger/complicated files. For example, using the HAND tool and moving around, sections would not render/refresh.
I thought, well it's an old machine the GPU must be dying.Then i got a new MacBook M1 MAX with 64GB Memory.
And I still often see rendering issues and need to switch to CPU.
5 votes -
Version 27.5 a problem with using tabs in text boxes
Tabs do not seem to be working correctly in text boxes.
1 vote -
Scaling appearance with Transform Effect doesn’t work as expected
MacOS 12.6.3
Illustrator 27.2Applying scaling transform effect with “Transform Objects” checkmark OFF
and “Scale Strokes and Effects” and “Transform Patterns” ON
doesn’t work properly in some cases, for example:
irregularities in dash/gap lengths are introduced when scaling dashed lines,
arrowheads are not scaled at all,
pattern brushes are not scaled at all,
art brushes are scaled partly (the unstretchable bits are not scaled while the main shaft is scaled).I would expect the same result as with Scale dialog box with the same settings — this one works perfectly. I want to replicate it as an appearance effect.
2 votes -
Object editing actions stop working
Some actions stop working without reason. Sometimes I can't rearrange objects or even duplicate. That includes the Keyboard shortcuts for those actions. I need to restart Illustrator for it to work again.
I work on Macbook Pro 14" M1 Pro1 vote -
Illustrator 2023 - 27.5 Arabic Right to left alignment issue
Hi, I am using illustrate 2023 [27.5] / MacOS Ventura 13.3.1 - Mac mini M2 Pro. Here we are facing an issue in Arabic text alignment. As per your help, when we paste Arabic, it detects automatically the language and when we select the language alignment and orientation would change according to the language. But here, even if we select the above steps the orientation remains exactly like English. Older versions we had a manual text orientation [Right/ Left] tool on the bottom side of Paragraph settings box, now only "Hyphenate" is available. Attached screenshot of the same. In the…
2 votes -
An action set can’t be dragged into the topmost position
For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
Minor, but still a bug.13 votes -
Scale Strokes & Effects checkmark in Transform panel is disabled when nothing is selected
Illustrator has many ways to reach certain values, options and functions: through menus, panels, preferences, etc. Accessibility options are fine most of the times, and we are all used to this approach (sometimes it becomes ridiculous, like with many ways to access Transform).
But there are some toggles which are hard to control.
'Scale Strokes and Effects' can be accessed in Preferences (as a global option), in the Scale dialog (as a local option), and in Transform panel (as some kind of contextual option)...No. I lied, but in a way I once was fooled by Ai. These are the…
12 votes -
You can't import actions by dragging .aia file into Illustrator
We can run a script by drag-n-dropping it into Illustrator.
We can open files like this.
We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.13 votes -
PDF export misses
After performing "Save a copy" and choosing the PDF, the PDF created does not contain all the art of the artboard. It seems random with no consistency as to what is affected.
- Sometimes ungrouping helps, 50%. Most often I have to delete the art and replace it.
- Could even be the same art that appears on another page, so its not errors in the art.
- Could be copy or vector work.
- Does not matter if its save as smallest size or other size1 voteThe team would need the test file you can reliably reproduce the problem, the steps to reproduce it, the exact OS specs and the version of Illustrator used. A video can also help to study the issue.
If you can share the file publicly — please attach it in the comments. If if you are not allowed to do so or you do not want to make it public — you can send it over to sharewithai@adobe.com
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Fechamento repentino / Using Pen tool crashes Illustrator
O programa fecha sem mais nem menos e de repente.
Não identifiquei um padrão, ou um sintoma recorrente no momento da ação. apenas que estava utilizando a ferramenta caneta.1 vote
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